Presentation Specialist

Greetings of the day!

We are looking for enthusiastic and customer-focused professionals to join our US Voice Process team. The role involves handling inbound and/or outbound calls for US-based clients, providing excellent customer support, and ensuring high service quality.

Job Description

Designation: Customer Support Executive

Process: International Voice Process (US Clients)

Shift Timing: Fixed Night Shift (US Shifts)

Work Schedule: Monday to Friday

Work Location: Nungambakkam, Chennai

Salary: Best in the industry

Key Responsibilities

• Handle inbound and outbound calls for international (US) customers
• Provide professional and effective customer support
• Resolve customer queries and concerns in a timely manner
• Maintain high-quality communication and customer satisfaction
• Follow company processes and quality standards

Eligibility Criteria

• Experience: 1 to 2 years in International Voice Process (US shifts preferred)
• Communication: Excellent verbal communication and listening skills in English
• Skills:
• Strong convincing and problem-solving skills
• Customer-focused approach
• Ability to work independently in a fast-paced environment

“If you can't explain it to a six year old, you don't understand it yourself.” If you live by this statement, you might be the one we are looking for. We at LogiNext believe that Information experience is a big part of the Customer Experience.

LogiNext is looking for a prolific and talented Senior Technical Content Creator/Writer to contribute to our vision of delivering the best information experience with great content. Your role will involve understanding the details of and around the product and articulate them in clear, concise and illustrated manner. This role requires a high level of creativity and attention to detail. You must be able to distil complex information into clear, concise text.

You must have a sound experience with Enterprise SaaS products & knack and love for writing, a comprehensive understanding of the technical products, and experience in blogging to achieve business goals.

Responsibilities:

Collaborate with developers, designers, product managers, marketers, subject matter experts and other influencers to obtain an in-depth understanding of the product and the documentation requirements Determine the needs of end users of technical documentation and work closely with technology and business team to make products easier to use. This involves Feature Guides, FAQs, Onboarding Guides, Help Documentation, Troubleshooting Guides, Training Manuals, Release Notes and other documentation Design infographics, develop feature walkthrough videos and other engaging content to impart product knowledge to various stakeholders Audit and update the content regularly to ensure relevance with incremental product feature releases, customer use cases, support issues and other internal developments Execute the Content Calendar by building and delivering on the roadmap set by the management Work closely with the creative teams to represent the content in the most suitable visual format Suggest ways to further improve the quality of the documentation

Requirements:

Bachelor’s/Master’s degree in Computer Science or Information Technology, Arts or Communication 8 to 10 years of experience in technical content writing with minimum 4 years of experience in SaaS products Exceptional technical writing and editing skills, as well as the ability to adopt the style, tone, and voice of our business' various types of content Demonstrable active presence in online communities such as blogs, discussion forums, LinkedIn articles, Tweets, Quora answers Ability to quickly grasp complex technical concepts and make them easily understandable to users in the form of text, images, videos, infographics Ability to identify issues, challenges, and gaps associated with the content Ability to understand briefs and translate briefs into high-quality product collaterals Passion for technology, communication and strong understanding of the industry and organization’s mission Basic understanding of web technologies and programming languages to publish viral tech blogs Excellent command over written and verbal communication Good leadership and team handling experince. Adept at Multitasking, creative thinking and working independently

Company Profile: A US based SaaS based Product firm in Fire & EMS Services 

Customer Platform is a SaaS data aggregation, visualization, and mobile response solution, which helps emergency response agencies to respond more effectively to incidents of all kinds. 

Client is starting a new development center at Hyderabad, India and looking for core team members for the development of their platform

Senior PHP FullStack Developer | 5-13 Y | Hyderabad | 3M Remote + WFO |

This role is for 2-3 M remote option initially, should move to Hyderabad / WFO aftermath.

Interview Process: R1 - System Test + R2 Technical Session (CTO, India) + R3 Technical Session (Tech Director, USA) + HR discussion.

Job description :

Overall 7+ years of experience, with 5+ years in full stack PHP development

Experience creating user-friendly webpages and enhance our user's experience.

Experience 3+ years using Angular, React, Vue.JS, ECS6, CSS 3, and CSS preprocessors like SASS, LESS, plain JavaScript DOM manipulation, selectors, etc.

Converting UI design from Figma to HTML Animations with CSS and JavaScript

Hands-on development in various front-end web frameworks - HTML5, CSS3, JavaScript

Strong knowledge in PHP backend coding, best practices, ability to produce & consume REST services

Communicating design ideas using user flows, process flows, site maps, and wireframes.

Good understanding on Figma and producing UI design from Figma to HTML Animations with CSS and JavaScript

Optimize application for max. speed & scalability

Collaborate with back-end developers & web designers to improve usability Maintain & improve websites

Deliver features with high quality, on-time as per project plans and delivery commitments.

Agile development methodology

Vue.js experience is preferred

JAVA SPRING BOOT

Mandate Skills: Java+Springboot (Mandatory), Angular is add on

This is Java lead developer role based in Pune India. You should be ready to take challenges and passionate about CI/CD practices. You should be a good team player with excellent sense of ownership & responsibility. Technical skills :

• You have experience building applications on Spring Framework, Springboot & RESTFul web services is must.

• Hands on experience in Front-End technologies such as Angular JS is preferable.

• You have experience working on Unix / Linux.

• You have DB query experience on Oracle.

• Effective & clear communication Understands the value of diversity in the workplace and is dedicated to fostering an inclusive culture in all aspects of working life so that people from all backgrounds receive equal treatment, realize their full potential and can bring their full, authentic selves to work.

Position: Senior Java Developer / Tech Lead

Work Location: Bangalore; India

Type of Employment: Full-time, Permanent

Experience: 6 to 10 years of Experience

• Proficient in Java/J2EE , core java, full stack development experience ( Database to UX)
• Must be proficient with integration with third-party applications within the enterprise and outside the organizations (API)
• Must be good in writing highly optimized code.
• Must be good at abstracting solutions - reduce time and cost to build
• Experience with Workflow Engines like Activiti will be an advantage
• Good understanding of native Android code/interface with Android apps, if preferable
• Must be an expert in managing data at the application database level - Transaction and Reporting database design
• Must be good in coding & product development
• Experienced with monitoring and observability
• Experienced with production support and debugging (heap dumps, thread dumps etc)
• Experience in Logistics domain is desirable
• Prior startup experience is preferred

Requirements:

• Bachelor’s or equivalent degree in Computer Science / BE
• Ability to handle the team of 7 to 8 members and giving guidance to the team
• Strong problem-solving skills
• Ability to respect deadlines and will to perform in an accelerated learning environment.

Key Skills: Java, J2EE, JSP, Spring, Angular, Apache, MySQL, SQL Queries,LinuxEnviroment, HTML, JQuery, Java Script, Version Control, .Net, Activiti, IBatis, Maven – Build, Git Hub, J Bos, CSS, HTML 5, JIRA, Selenium,AWS – Server Handling, Android, React JS

Note: Hiring from logistics and Ecommerce company only and 30-45 days’ notice is ok and can also buy back notice if required.

• Highly motivated and target driven with a proven track record in sales
• Excellent selling, negotiation and communication skills
• Prioritizing, time management and organizational skills
• Ability to create and deliver presentations tailored to the audience needs
• Relationship management skills and openness to feedback
• Bachelor’s degree in business or a related field
• Familiarity with BRM and CRM practices along with ability to build productive business professional relationships
• Stay abreast with customer needs, market trends and procedures at all time.
• Manage promotional programs to increase sales and revenue.

DISPRZ is looking for a Software Engineer who will deliver individually on features / enhancements under our products, as laid out as per the company’s product delivery roadmap and own responsibility for their technical integrity, scalability and trouble-free deployment to the customer.

• Build and ship reliable software practicing robust software design and in-depth code reviews.
• Build efficient, clean and reusable features / libraries / components
• Collaborate with our design and product teams on defining and delivering new features to ensure a great experience for our users.
• Analyse and optimize existing UI and Server-side code for security, efficiency and performance.
• Be a voice in ensuring the team stays true to the technical vision.
• Write clean, scalable code in Web-based programming languages and/or .NET
• Write SQL Stored Procedures
• Test and deploy applications and systems
• Collaborate with technical lead to produce software design and architecture
• Translate designs and style guides provided by the UI/UX team into functional user interfaces, while ensuring cross-browser compatibility and performance. 
• Unit-test the code across platforms and browsers, to ensure functional consistency of delivered output. 

• Engineering / MCA degree from a top school with an excellent academic record
• Object oriented programming knowledge is a must.
• High level of Proficiency in Web-based technologies – JavaScript, HTML/CSS
• Knowledge of any one JS framework like Reactjs, Angular, or the like, is a plus
• Formal knowledge in below areas will be an added advantage
  • NET MVC
  • Entity Framework Core/LINQ.
  • Bootstrap framework
  • SQL Databases

• Minimum 5 years’ experience in front-end development of software products using Web-based technologies
• Experience doing Full-stack development is a great plus

• Excellent planning, organizational, and prioritization skills
• Excellent analytical, troubleshooting and communication skills
• Ability to work under pressure and meet deadlines
• Ability to think ahead and anticipate problems, issues and solutions
• Work well as a team player and help the team members to resolve issues
• Be committed to quality and be structured in approach
• Excellent and demonstrable concept formulation, logical and analytical skills
• Create intuitive interfaces with great functionality in a timely manner.
• Be passionate about writing neat and clean code. 
• Document the work and communicate any issues as and when they arise. 
• Assist in troubleshooting any production issues.

Chennai / Mumbai