Performance Marketing Lead-VC backed Growth Platform

Responsibilities :

• Get involved in the entire customer lifecycle from onboarding through the duration of their subscription period
• Provide product training to enable the customers to realize the potential of Empuls.
• Identify product usage gaps and provide actionable solutions to the customers.
• Build value-based relationships with customers and create Xoxoday champions.
• Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI,
• Drive desired customer outcomes through a consultative approach.
• Identify opportunities for upselling and cross-selling along with the Account Managers.
• Communicate and brainstorm with the product team on customer feedback and help refine the product roadmap.
• Work with the marketing team to execute customer surveys, case studies, etc.
• Optimize existing processes within the company and actively enhance all Customer Success initiatives.
• Drive customer advocacy through reviews, testimonials, and customer meetups; and create a center of excellence within the customer's organization.

Requirements:

• Has relevant 4 to 6 years of work experience in a Customer Success role in a B2B SaaS company
• Hands-on with tools like Pendo, HubSpot, Postman etc.
• Should be open to aligning with the different time zones based on business requirements.
• Showcases exemplary written and verbal communication skills to work with Global Customers.
• Has worked directly with Customers in the Americas or European region.
• Has an exceptional ability to communicate and foster positive business relationships.
• Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products.
• Managed customers across different segments in the past and knows how to manage them differently.
• Exhibits a true passion for customers and for Customer Success.

What can you look for?

This a wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

We are

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Prelude

We are BeyondScale, on a mission to build the mobile learning app to help organizations create internal courses for their workforce easily. eLearning is booming and we aim to tap into the under-served non-IT L&D market and make a difference in the livelihoods of millions of people.

We’re now looking for a passionate “Django Developer” who is willing to join us at an early stage and help us build a world-class product. 

Django Developer 

Job Description:

• 2+ years of experience coding with Python.
• Design, build, and maintain efficient, reusable, and reliable code.
• Eager and proactive to learn new technical skills.
• Hands-on experience in developing web APIs and writing database queries in PostgreSQL (MongoDB, MySQL and DynamoDB is a plus).
• Good understanding of OOPs, Multiprocessing and threading.
• Proficient in testing and debugging programs.
• Well-versed with Git and modern development workflow practices

Deployment Oversight: Serve as the central point of contact for all financial solution

deployment activities, ensuring seamless execution and coordination.

● Monitoring and Tracking: Utilize project management tools and software to monitor the

progress of deployments, identifying any deviations from the planned timeline or scope.

● Issue Resolution: Proactively identify and address deployment issues and roadblocks,

collaborating with cross-functional teams to find timely solutions.

● Communication Hub: Facilitate clear and timely communication between internal

stakeholders and external clients regarding deployment status, updates, and

escalations.

● Risk Management: Assess deployment risks and develop mitigation strategies to

minimize disruptions and ensure successful project outcomes.

● Performance Analysis: Analyze deployment metrics and key performance indicators to

evaluate the efficiency and effectiveness of deployment processes, driving continuous

improvement.

● Documentation and Reporting: Maintain accurate records of deployment activities,

including timelines, milestones, issues, and resolutions. Generate regular reports for

management review.

● Stakeholder Engagement: Build strong relationships with key stakeholders, including

internal teams, clients, and third-party vendors, to foster collaboration and alignment

throughout the deployment process.

Desired Candidate Profiles:-

● Bachelor’s degree in Business Administration, Finance, Project Management, or a

related field. Advanced degree or certification is a plus.

● Proven experience in project management or deployment coordination roles, preferably

in the financial services or technology industry.

● Strong organizational skills with the ability to manage multiple projects simultaneously

and prioritize tasks effectively.

● Excellent communication and interpersonal skills, with the ability to convey complex

information clearly and concisely

#HiringAlert

We are looking " Oracle Forms & Reports Developer " for Reputed Client @ Permanent Role.

Work Experience: 8+ yrs.

Must Have Skills

1.Experience in Oracle Forms and Reports

2. Should be familiar with various triggers, events, canvas, master child forms, record groups, build-ins, properties etc., in Forms and reports.

3.Experience in SQL / PLSQL concepts

4. Experience in writing Procedure / Function / Packages Datatypes, Constraints, index

5.Experience in the user of Cursors / Collections / Exception handlingGood to Have Skills

1.Experience in production support and troubleshooting will be an added advantage.

2. Having exposure to JavaScript and ReactJS will be an added advantage.Key Responsibilities

1.Participate in meetings / discussions for business requirements.

2.Ensuring Documentation and on time delivery of the development works

3.Coordinate with business user for UAT support and resolutions

4.Provide weekly / monthly development and support status report.Professional Attributes

1.Should be able to work independently with minimal supervision.

2.Should be willing to work in EST timing based on project requirements.

3.Communication should be excellent as the position requires direct interaction with business users from the US.

Educational Qualification: B. E, B. TECH, master’s or Any graduation

Location : Chennai

Job Description:

• Looking for a passionate HR Executive in the Software Industry who understands technology and Interested to learn and grow along with the company.
• Understanding JD brief and sourcing potential candidates
• Handling End to End requirements for Mid-level to Leadership level.
• Sourcing profiles / resumes through multiple sources (head hunting, networking portals, job portals, internal references, etc.).
• Candidate assessment at primary level, based on client requirement Coordinate with technical panel and schedule interviews and follow up
• Maintain MIS / Trackers / Status reports
• Build and maintain an active pool of candidates to meet future hiring targets in an effective manner Basic knowledge on Timesheets, Attendance and Leave Management Good knowledge on Onboarding and BGV Process Basic knowledge on Payroll and Statutory compliance.
• Experience on Employee data management, preparation of all HR related letters from joining to Exit process. Knowledge on any HR Software.

Desired Candidate profile

• Prior recruitment experience is great to have.
• Responsible and accountable
• Confident and motivated individual
• Excellent interpersonal skills with excellent communication skills is preferred
• Strong Microsoft proficiency, including Word, Excel and PowerPoint