Performance Marketing Associate

Key Responsibilities:

• Develop, maintain, and optimize data pipelines using DBT and SQL.
• Collaborate with data analysts and business teams to build scalable data models.
• Implement data transformations, testing, and documentation within the DBT framework.
• Work with Snowflake for data warehousing tasks, including data ingestion, query optimization, and performance tuning.
• Use Python (preferred) for automation, scripting, and additional data processing as needed.

Required Skills:

• 4–6 years of experience in data engineering or related roles.
• Strong hands-on expertise with DBT and advanced SQL.
• Experience working with modern data warehouses, preferably Snowflake.
• Knowledge of Python for data manipulation and workflow automation (preferred but not mandatory).
• Good understanding of data modeling concepts, ETL/ELT processes, and best practices.

Key Responsibilities:

• Rewrite existing APIs in NodeJS.
• Remodel the APIs into Micro services-based architecture.
• Implement a caching layer wherever possible.
• Optimize the API for high performance and scalability.
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required:

1. At least 3 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
2. Excellent hands-on experience using MySQL or any other SQL Database.
3. Good knowledge of MongoDB or any other NoSQL Database.
4. Good knowledge of Redis, its data types, and their use cases.
5. Experience with graph-based databases like GraphQL and Neo4j.
6. Experience developing and deploying REST APIs.
7. Good knowledge of Unit Testing and available Test Frameworks.
8. Good understanding of advanced JS libraries and frameworks.
9. Experience with Web sockets, Service Workers, and Web Push Notifications.
10. Familiar with NodeJS profiling tools.
11. Proficient understanding of code versioning tools such as Git.
12. Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms.
13. Should be a fast learner and a go-getter — without any fear of trying out new things Preferences.
14. Experience building a large-scale social or location-based app.

Preferred Skills:

• Good communication skills in English (Written and Oral)
•  Strong knowledge of RDBMS concepts
•  Strong analytical and problem-solving skills
•  Experience in performance tuning
•  Experience in interaction with the customer
• Mandatory technical skills Java, Spring boot , Microservices , Hibernate
• Preferred Tools (SVN, GIT, Maven, Jenkins Jira Confluence) 
•  Ability to explore the application by himself/herself from the training provided.

Responsibilities:

• New feature development or enhancement or change request activities (Requirement analysis, Requirement documentation, Design, Coding, Review, Testing and Release process)
•  Defect Fixing (Defect analysis, route cause identification, Code change, testing, obtaining user confirmation and release process)
• Support tasks (Ticket analysis, data uploading, performance tuning, job monitoring, any analysis task, ReportGeneration and etc.,)
• Level 2 and Level 3 support (Support process adherence)
• Functional and technical or solution documentation preparation
• Execution will either be Waterfall or Agile
• The process needs to be followed as defined by RBEI or RBEI’s Customer
• Preparation & participation in the project status and review meeting

About hoichoi:

hoichoi is an on-demand video streaming entertainment platform for Bengalis worldwide. With an array of exciting Content choices including Bengali Classics, Blockbusters, Documentaries, Short Films and Exclusive original web series we aim to be home to the best in Bengali entertainment.

Hoichoi is the digital vertical of SVF Entertainment - a leading Media and Entertainment company in East India, with 5 National Awards to its credit and capabilities in Film and TV Production, Cinemas, Distribution, Digital Cinema, Music and New Media.

As we take on the next level of growth, we are on the lookout for passionate and talented people to join our team, committed to redefining online entertainment for Bengalis globally.

Overview:

Being a “customer first” company, the Customer Support division is critical to Hoichoi. This team comprises of enthusiastic, passionate, fun-loving and highly communicative individuals who continuously work towards ensuring a great experience for Hoichoi users at all times.

This is a high commitment role and you will fit right in if you believe in delivering the best service experience and are passionate about Bengali entertainment.

Job Role:

·        Answer user communication/queries via emails, live chats and calls

·        Ensure minimum turnaround time for resolving user queries & complaints

·        Deliver best in class service in the friendliest and timely manner

·        Suggest process & product improvements based on user feedback

·        Assist the team in reporting & analysis

Qualifications:

·        2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background

·        Excellent proficiency in Bengali, English & Hindi

·        Critical thinking and problem-solving skills

·        An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support.

Desired Candidate Profile

• Bachelors/ Master’s degree in Computer Science, Engineering or a related subject
• Minimum 3 years work experience in mobile application development
• Proficiency in Problem Solving, Data Structures and Algorithms
• Strong knowledge of design concepts and constraints on mobile platforms
• Proficiency in Java/Android
• Ability to use third party SDKs
• Familiarity with Firebase, FCM, IMA, Google Services and Facebook SDK
• Demonstrable experience building excellent mobile apps that are currently in Google Play Store
• Experience with HTML5, Java, Responsive Design and flutter    

Responsibilities

Design Develop and maintain web functionalities

Work with Tech Lead to propose a technical solution

Liaise with designer to implement the UI/UX elements for web and mobile interfaces

Troubleshoot production problems and provide user support.

Design and conduct tests:

• Integrate multiple systems from different vendors with seamless data flow
• Investigate new technologies and continue to update your technical skills
• Write well-structured and testable code following the set guidelines

Requirements

Degree in IT or equivalent

More than 3 years of web-based application development experience in PHP.

Strong knowledge of PHP web frameworks: CodeIgniter, Laravel, Bootstrap, AngularJs, Angular Material, Symphony, Zend, Cake and Flask.

Languages

PHP, JavaScript, HTML, CSS, Python.

Databases: MySql

Operating Systems: Ubuntu, Windows and Macintosh.

Others: jQuery, AJAX, JSON, Celery, Git, API, AWS, Facebook API, Twitter API, Google API,PayPal Integration, nginx, Apache,AmCharts, Mpdf and PhantomJs.

Mandatory:

Strong knowledge in Continuous Integration/Continuous Delivery tools, e.g. Jenkins

Strong knowledge in planning for testing strategy, test suites and test cases.

Proficient understanding of code versioning tools (e.g. Git)

Understands web trends, including social media integration and the impact of the growth of mobile/tablet browsing

More than 3 years of web service (REST, SOAP) and API development and management

Strong Knowledge of security standards and techniques for web applications

Strong technical knowledge in software development methodologies, design patterns and implementation

Proven ability to carry a feature from start to finish, including prototypes, design specifications, constructive coding, unit testing and problem resolution

Preferred

Strong in SQL & PL/SQL and have good working knowledge on the relational database(s) (MySQL)

Experience With Selenium Web, Appium, Endtest.io Automated Regression Tools

Advantage

Experience with other server-side stacks (Node.js, Python, Java etc.) a plus

Experience developing native or hybrid mobile applications for IOS and/or Android a plus

Experience in the development and production of standards-based websites using HTML/5, CSS/3, JavaScript, jQuery, AJAX, JSON across multiple browsers a plus