Payroll Associate

Key Responsibilities

• Train teams on end-to-end US payroll processing, including employee setup, payroll runs, tax calculations, deductions, benefits, and tax filings.
• Explain payroll processes, including W-2, 1099, Forms 941 and 940, in a simple and practical manner.
• Train teams on payroll funding, ACH transfers, direct deposits, accounting, and reconciliation.
• Develop training materials, practical exercises, and real-life case studies.
• Guide teams in resolving payroll issues, failed payments, tax errors, and funding delays.
• Coach employees on problem-solving, root-cause analysis, and customer communication.
• Ensure teams follow IRS regulations, state payroll laws, and internal compliance policies.
• Monitor training effectiveness, identify skill gaps, and conduct refresher training.
• Support teams in handling complex payroll issues and sensitive customer situations.
• Train teams on consultative selling, upselling, and recommending suitable payroll and accounting solutions.
• Stay updated on payroll regulations, product updates, and industry practices.

Required Skills & Qualifications

• Graduation is mandatory.
• Minimum 6 years of overall experience, including at least 3 years as a US Payroll Trainer.
• US international voice process experience is mandatory.
• Strong hands-on experience in US payroll processing and payroll training.
• Good knowledge of US payroll taxes, compliance, tax filings, and deductions.
• Understanding of US banking, ACH transfers, direct deposits, and payroll funding.
• Knowledge of accounting concepts, general ledger (GL), and reconciliation.
• Experience with accounting software such as QuickBooks, Tally, Sage, or NetSuite is preferred.
• Strong communication, presentation, coaching, and problem-solving skills.
• Ability to explain complex payroll concepts in simple terms.
• Experience in customer handling and consultative selling is an advantage.
• Comfortable working in US shifts and from the office in Gurugram.
• Must be comfortable with a one-way cab facility.
• Previous organization PF registration is mandatory.

Preferred Qualifications

• Certified Payroll Professional (CPP) certification or equivalent.
• Experience in training, coaching, or employee development.
• Exposure to fintech platforms, payment systems, and banking applications.

Mandatory Requirements

• 6+ years of overall experience.
• Minimum 3 years of US Payroll Trainer experience.
• US voice process experience is compulsory.
• Graduation is mandatory.
• Good communication skills.
• Comfortable working in US shifts.
• Willingness to work from the office in Gurugram.
• Comfortable with a one-way cab facility.
• Previous organization PF registration is mandatory.

Key Skills

US Payroll | US Payroll Training | International Voice Process | Payroll Compliance | US Taxation | QuickBooks | Accounting Software | ACH Payments | Direct Deposits | Payroll Troubleshooting | Training & Development | Team Coaching

Job Overview

We are hiring a Quality Analyst for US Payroll operations with experience in international voice processes and quality auditing. The candidate will be responsible for monitoring customer calls, auditing payroll-related transactions, ensuring process compliance, and improving overall service quality.

Key Responsibilities

• Monitor and evaluate international customer calls related to US payroll.
• Conduct quality audits to ensure compliance with SOPs and process guidelines.
• Review payroll-related queries, including salary discrepancies, deductions, tax withholding, payslips, and payment issues.
• Evaluate calls for communication, accuracy, customer handling, and resolution quality.
• Identify quality gaps and provide feedback and coaching to agents.
• Prepare quality reports, analyze performance metrics, and conduct root-cause analysis.
• Participate in calibration sessions with operations and training teams.
• Support process improvement initiatives to reduce errors and improve customer satisfaction.

Mandatory Requirements

• Minimum 4 years of total experience in an international voice process.
• Minimum 2 years of relevant experience as a Quality Analyst in US Payroll.
• Graduation is mandatory.
• International voice experience is mandatory; domestic voice experience will not be considered.
• Good English communication skills.
• Good knowledge of US payroll processes, deductions, and salary calculations.
• Experience in call monitoring, quality audits, and feedback sessions.
• Proficiency in MS Excel and quality reporting.
• Must be comfortable working in US night shifts.
• Must be comfortable with a one-way cab facility.
• PF registration with the previous organization is mandatory.

Preferred Skills

• Knowledge of payroll systems such as ADP, Workday, or UKG.
• Understanding of quality metrics such as CSAT, QA Score, AHT, and FCR.
• Experience in BPO, BPM, payroll outsourcing, or HR operations.

Manage day-to-day accounting operations and end-to-end payroll processing, and ensure timely, accurate compliance with government statutory requirements, supporting the organisation's financial reporting, audit readiness and regulatory standing.

🚨 We’re Hiring | HR Executive – Bangalore

Aspire Software Consultancy is looking for a proactive and detail-oriented HR Executive to join our team in Bangalore!

📍 Location: Bangalore

💼 Experience: 1–3 Years

🏢 Work Mode: Work From Office

🗣️ Languages Preferred: English, Hindi & Kannada

👨 Gender Preference: Male

🔹 Key Responsibilities:

➡️ Prepare and manage monthly salary processing and payroll documentation.

➡️Handle HRMS tools and maintain accurate employee records.

➡️Manage PF, ESIC, and other statutory compliance requirements.

➡️Ensure compliance with applicable labor laws and statutory regulations.

➡️Maintain employee documentation, attendance, and leave records.

➡️Support HR operations, employee engagement, and HR policy implementation.

➡️Assist with recruitment activities, including sourcing, screening, interview scheduling, and candidate follow-ups.

➡️Coordinate onboarding and other employee lifecycle activities.

🔹 Required Skills:

➡️1–3 years of experience in HR Operations and Administration.

➡️Basic knowledge of payroll preparation, PF, ESIC, statutory laws, and compliance.

➡️Experience working with HRMS tools.

➡️Good communication and coordination skills.

➡️Ability to manage multiple HR responsibilities efficiently.

Job Title: Procure-to-Pay (PTP) – Accounts Payable

Location: Chennai

Experience: 1–3 Years

Budget: Up to ₹4.5 LPA

Job Description:

We are looking for candidates with 1–3 years of experience in Procure-to-Pay (PTP), preferably in Accounts Payable, to join our Finance & Accounting (F&A) team.

Key Responsibilities:

• Process and validate supplier invoices.
• Analyse invoice data and resolve discrepancies.
• Review and process invoices that cannot be processed initially.
• Handle payment processing.
• Perform period-end closing and reconciliation.

Mandatory Skills:

• Procure-to-Pay (PTP)
• Accounts Payable (AP)
• Invoice Processing
• Payment Processing
• Finance & Accounting (F&A) knowledge

Preferred Skills:

• SAP application knowledge
• Good verbal and written communication
• Attention to detail and problem-solving skills

Qualification: B.Com / M.Com / MBA

SAP SuccessFactor with ADP Global view payroll implementation consultant

SAP SuccessFactors – ADP GlobalView Payroll Implementation Consultant

Experience: 12+ Years

Location: Remote

Shift Timing: 5:00 PM – 1:00 AM IST

Project Duration: 6 Months

Employment Type: Contract

Job Overview

We are looking for an experienced SAP SuccessFactors – ADP GlobalView Payroll Implementation Consultant with 12+ years of experience in payroll and HR systems implementation. The ideal candidate should have strong hands-on experience with ADP GlobalView Payroll, preferably across US and Canada payroll implementations, along with expertise in SAP SuccessFactors integrations.

The role involves leading requirements gathering, reviewing functional and technical designs, coordinating with implementation vendors, and ensuring successful delivery of payroll implementation projects.

Key Responsibilities

• Lead end-to-end functional and technical requirements gathering for ADP GlobalView Payroll implementation across the US and Canada.
• Collaborate with Payroll, HR, Finance, IT, and HRIS teams to understand business and payroll requirements.
• Translate business requirements into detailed functional and technical specifications.
• Review and validate vendor-provided technical designs, integration specifications, data mappings, and configuration documents.
• Act as the primary liaison between internal stakeholders and external implementation partners.
• Lead vendor design walkthroughs and review meetings to ensure alignment with business requirements and technical standards.
• Validate payroll configurations, integrations, and proposed solutions against business and compliance requirements.
• Challenge and review vendor solutions to ensure alignment with payroll processes and system architecture.
• Support system integration testing (SIT), user acceptance testing (UAT), defect triage, and issue resolution.
• Ensure payroll solutions comply with US and Canada payroll regulations, collective bargaining agreements, and internal governance requirements.
• Maintain requirements traceability across design, development, testing, and deployment phases.
• Provide functional and technical support throughout the implementation lifecycle.

Required Skills & Qualifications

• 12+ years of experience in Payroll, HRIS, or HR Systems implementation.
• Mandatory hands-on experience with ADP GlobalView Payroll or a closely comparable ADP Global Payroll product.
• Strong understanding of US and Canada payroll processes.
• Experience with SAP SuccessFactors and payroll integrations.
• Expertise in functional and technical requirements gathering.
• Ability to review and validate technical design documents, integration specifications, and data mapping documents.
• Experience managing external implementation vendors and reviewing technical deliverables.
• Strong understanding of payroll integrations, system configuration, and implementation methodologies.
• Experience in SIT, UAT, defect management, and solution validation.
• Excellent stakeholder management, communication, and analytical skills.

Preferred Skills

• Experience in global or multi-country payroll implementation projects.
• Knowledge of payroll compliance and statutory requirements for the US and Canada.
• Experience working with HRIS, Payroll, Finance, and IT teams.
• Strong experience in implementation governance and vendor management.

Work Details

• Work Mode: 100% Remote
• Shift: 5:00 PM to 1:00 AM IST
• Project Duration: 6 Months
• Experience Required: 12+ Years