PCB Design Engineer

Certa (getcerta.com) is a Silicon Valley-based startup automating the vendor, supplier, and stakeholder onboarding processes for businesses globally. Serving Fortune 500 and Fortune 1000 clients, Certa's engineering team tackles expansive and deeply technical challenges, driving innovation in business processes across industries.

Location: Remote (India only)

Role Overview

We are looking for an experienced and innovative AI Engineer to join our team and push the boundaries of large language model (LLM) technology to drive significant impact in our products and services . In this role, you will leverage your strong software engineering skills (particularly in Python and cloud-based backend systems) and your hands-on experience with cutting-edge AI (LLMs, prompt engineering, Retrieval-Augmented Generation, etc.) to build intelligent features for enterprise (B2B SaaS). As an AI Engineer on our team, you will design and deploy AI-driven solutions (such as LLM-powered agents and context-aware systems) from prototype to production, iterating quickly and staying up-to-date with the latest developments in the AI space . This is a unique opportunity to be at the forefront of a new class of engineering roles that blend robust backend system design with state-of-the-art AI integration, shaping the future of user experiences in our domain.

Key Responsibilities

• Design and Develop AI Features: Lead the design, development, and deployment of generative AI capabilities and LLM-powered services that deliver engaging, human-centric user experiences . This includes building features like intelligent chatbots, AI-driven recommendations, and workflow automation into our products.
• RAG Pipeline Implementation: Design, implement, and continuously optimize end-to-end RAG (Retrieval-Augmented Generation) pipelines, including data ingestion and parsing, document chunking, vector indexing, and prompt engineering strategies to provide relevant context to LLMs . Ensure that our AI systems can efficiently retrieve and use information from knowledge bases to enhance answer accuracy.
• Build LLM-Based Agents: Develop and refine LLM-based agentic systems that can autonomously perform complex tasks or assist users in multi-step workflows. Incorporate tools for planning, memory, and context management (e.g. long-term memory stores, tool use via APIs) to extend the capabilities of our AI agents . Experiment with emerging best practices in agent design (planning algorithms, self-healing loops, etc.) to make these agents more reliable and effective.
• Integrate with Product Teams: Work closely with product managers, designers, and other engineers to integrate AI capabilities seamlessly into our products, ensuring that features align with user needs and business goals . You’ll collaborate cross-functionally to translate product requirements into AI solutions, and iterate based on feedback and testing.
• System Evaluation & Iteration: Rigorously evaluate the performance of AI models and pipelines using appropriate metrics – including accuracy/correctness, response latency, and avoidance of errors like hallucinations . Conduct thorough testing and use user feedback to drive continuous improvements in model prompts, parameters, and data processing.
• Code Quality & Best Practices: Write clean, maintainable, and testable code while following software engineering best practices . Ensure that the AI components are well-structured, scalable, and fit into our overall system architecture. Implement monitoring and logging for AI services to track performance and reliability in production.
• Mentorship and Knowledge Sharing: Provide technical guidance and mentorship to team members on best practices in generative AI development . Help educate and upskill colleagues (e.g. through code reviews, tech talks) in areas like prompt engineering, using our AI toolchain, and evaluating model outputs. Foster a culture of continuous learning and experimentation with new AI technologies.
• Research & Innovation: Continuously explore the latest advancements in AI/ML (new model releases, libraries, techniques) and assess their potential value for our products . You will have the freedom to prototype innovative solutions – for example, trying new fine-tuning methods or integrating new APIs – and bring those into our platform if they prove beneficial. Staying current with emerging research and industry trends is a key part of this role .

Required Skills and Qualifications

• Software Engineering Experience: 3+ years (Mid-level) / 5+ years (Senior) of professional software engineering experience. Rock-solid backend development skills with expertise in Python and designing scalable APIs/services. Experience building and deploying systems on AWS or similar cloud platforms is required (including familiarity with cloud infrastructure and distributed computing) . Strong system design abilities with a track record of designing robust, maintainable architectures is a must.
• LLM/AI Application Experience: Proven experience building applications that leverage large language models or generative AI. You have spent time prompting and integrating language models into real products (e.g. building chatbots, semantic search, AI assistants) and understand their behavior and failure modes . Demonstrable projects or work in LLM-powered application development – especially using techniques like RAG or building LLM-driven agents – will make you stand out .
• AI/ML Knowledge: Prioritize applied LLM product engineering over traditional ML pipelines. Strong chops in prompt design, function calling/structured outputs, tool use, context-window management, and the RAG levers that matter (document parsing/chunking, metadata, re-ranking, embedding/model selection). Make pragmatic model/provider choices (hosted vs. open) using latency, cost, context length, safety, and rate-limit trade-offs; know when simple prompting/config changes beat fine-tuning, and when lightweight adapters or fine-tuning are justified. Design evaluation that mirrors product outcomes: golden sets, automated prompt unit tests, offline checks, and online A/Bs for helpfulness/correctness/safety; track production proxies like retrieval recall and hallucination rate. Solid understanding of embeddings, tokenization, and vector search fundamentals, plus working literacy in transformers to reason about capabilities/limits. Familiarity with agent patterns (planning, tool orchestration, memory) and guardrail/safety techniques.
• Tooling & Frameworks: Hands-on experience with the AI/LLM tech stack and libraries. This includes proficiency with LLM orchestration libraries such as LangChain, LlamaIndex, etc., for building prompt pipelines . Experience working with vector databases or semantic search (e.g. Pinecone, Chroma, Milvus) to enable retrieval-augmented generation is highly desired.
• Cloud & DevOps: Own the productionization of LLM/RAG-backed services as high-availability, low-latency backends. Expertise in AWS (e.g., ECS/EKS/Lambda, API Gateway/ALB, S3, DynamoDB/Postgres, OpenSearch, SQS/SNS/Step Functions, Secrets Manager/KMS, VPC) and infrastructure-as-code (Terraform/CDK). You’re comfortable shipping stateless APIs, event-driven pipelines, and retrieval infrastructure (vector stores, caches) with strong observability (p95/p99 latency, distributed tracing, retries/circuit breakers), security (PII handling, encryption, least-privilege IAM, private networking to model endpoints), and progressive delivery (blue/green, canary, feature flags). Build prompt/config rollout workflows, manage token/cost budgets, apply caching/batching/streaming strategies, and implement graceful fallbacks across multiple model providers.
• Product and Domain Experience: Experience building enterprise (B2B SaaS) products is a strong plus . This means you understand considerations like user experience, scalability, security, and compliance. Past exposure to these types of products will help you design AI solutions that cater to a range of end-users.
• Strong Communication & Collaboration: Excellent interpersonal and communication skills, with an ability to explain complex AI concepts to non-technical stakeholders and create clarity from ambiguity . You work effectively in cross-functional teams and can coordinate with product, design, and ops teams to drive projects forward.
• Problem-Solving & Autonomy: Self-motivated and able to manage multiple priorities in a fast-paced environment . You have a demonstrated ability to troubleshoot complex systems, debug issues across the stack, and quickly prototype solutions. A “figure it out” attitude and creative approach to overcoming technical challenges are key.

Preferred (Bonus) Qualifications

• Multi-Modal and Agents: Experience developing complex agentic systems using LLMs (for example, multi-agent systems or integrating LLMs with tool networks) is a bonus . Similarly, knowledge of multi-modal AI (combining text with vision or other data) could be useful as we expand our product capabilities.
• Startup/Agile Environment: Prior experience in an early-stage startup or similarly fast-paced environment where you’ve worn multiple hats and adapted to rapid changes . This role will involve quick iteration and evolving requirements, so comfort with ambiguity and agility is valued.
• Community/Research Involvement: Active participation in the AI community (open-source contributions, research publications, or blogging about AI advancements) is appreciated. It demonstrates passion and keeps you at the cutting edge. If you have published research or have a portfolio of AI side projects, let us know !

Perks of working at Certa.ai:

• Best-in-class compensation
• Fully-remote work with flexible schedules
• Continuous learning
• Massive opportunities for growth
• Yearly offsite
• Quarterly hacker house
• Comprehensive health coverage
• Parental Leave
• Latest Tech Workstation
• Rockstar team to work with (we mean it!)

How to apply -

Please follow the steps below :

1) The first step is to apply for the role. Please click on the link mentioned and fill out the form. - https://recruiterflow.com/wishup/jobs/154

2) Once all the details are filled in, you will encounter an online proctored test, the Aptitude test (25 minutes duration) on the link here -

a.) https://app.wishup.co/test

3) Initial Discussion

4) Interview with Hiring Manager - 1

5) Interview with the Hiring Manager - 2

6) Interview with Hiring Manager - 3

About Wishup

Wishup is India’s largest remote work platform (since 2017), connecting global businesses with top remote professionals in roles such as Virtual Assistants, Operations/Admin Managers, Executive Assistants, Project Managers, Bookkeepers, and Accountants. With a stringent 0.1% acceptance rate, each professional is upskilled and managed via our AI-based remote work tool.

Backed by marquee investors (Orios Ventures, Inflection Point Ventures, 500 Startups, and Tracxn Labs), Wishup’s leadership team includes alumni from premier institutes like IIT Madras, IIM Ahmedabad, IIT Kanpur, IIT Bombay, and DCE.

About the role, Key notes:

• Profile – Client Success Head
• Role – Full-time
• Grade – Sr. Manager / AVP
• Location – Remote - Work from home / Anywhere
• Work hours – Mon to Fri / US Shift (6:30 PM to 3:30 AM IST)

What you’ll do? 

Develop Healthy Client Relationship - Create engagement strategies with clients to develop a professional relationship through the provision of product and operational services, training, and customer services.

Enhance Client Training - Makes sure that clients are aware of resources available for learning about Wishup’s service and that they’ve got tools letting them take advantage of everything Wishup offers.

Evaluate and Analyze Client Needs - Regularly checking on how Wishup’s service is meeting customers’ needs and whether there are areas for possible improvement or upgrades

Build Trust and Transparency with Clients - Unlock more value for their customers and create a virtuous circle that ensures mutual success.

Onboard New Clients - Educate key customers on how to build an effective virtual team using Wishup and derive the best possible output using the best virtual workspace practices

Act as a Client Advocate - Ensure the client’s feedback is heard and acted upon. Be the voice of the clients in the company, and mediate between the clients’ requests and the company’s vision.

Encourage Clients to Upgrade and build efficient virtual teams - Persuade customers to upgrade to higher plans or even catalyze them to consider building virtual teams leveraging Wishup’s potential. With an in-depth understanding of the Client’s needs, you can identify opportunities for the company to provide additional services. 

Promote Client Loyalty - Keep track of clients’ subscription expiration dates and follow up with them to renew their subscriptions. Reduce the churn rate and increase retention by providing the client highest standard of service.

Expectation in Week 1 –

• Understand our business model, how we work, and who we serve.
• Understand the role of various departments and how they collaborate to deliver an exceptional client experience

Expectation in Month 1 –

• Learn all about the current set of processes in place
• Take on your first set of key accounts and handle their engagement
• Learn all about onboarding clients and initiate onboarding calls to build your own portfolio

Expectation till Month 3 –

• Nurture the relationships with the assigned accounts and build an upgrade pipeline to drive internal revenue
• Coach and mentor the Client Success Managers on effective strategies to reduce churn and drive growth with existing accounts
• Build a referral strategy to unlock growth potential by targeting business circles from existing accounts
• Formulate a plan to hire and train 3 new CSMs to achieve the desired internal revenue growth target

Expectations till Month 6 –

• Identify gaps in the pipeline and process to drive growth from existing accounts
• Convert 5 key accounts to match the current mega accounts in the company
• Demonstrate successful execution and implementation of the new growth strategies

Expectation in year 1 –

• Lead a team of 10 Client Success Managers to drive the internal revenue growth goals and retain them
• Maintain and grow a stable upgrade and referral pipeline
• Build up the talent onboarding strategies, test them thoroughly, capture and analyze the results, and implement improvements. 

What are we looking for?

• 4+ years of customer success/client relationship experience, post-sales, or consulting role 
• Strong work experience in client-facing roles such as account management, business development
• Very detail-oriented, tech-savvy, and solution-oriented
• Proven track record and enthusiasm for driving outcomes, with the ability to work under pressure
• Experience in onboarding, set up, training/product demos, resolution and escalation of issues, and client retention.
• Able to use data to make decisions, simplify complex problems, and express themselves thoughtfully
• Strong track record of identifying customer needs and successfully executing on retention and adoption strategies
• Ability to challenge team members and be challenged, provide and receive feedback to achieve team goals
• Excellent communication and presentation skills with the ability to flex style depending on the audience (C-Level / Leadership / Team)
• Ability to adapt and thrive in a fast-paced environment and rapidly changing market
• Bachelor’s degree required

What’s in it for you?

• A fully remote (work from anywhere) role
• Receive a more-than-competitive salary plus benefits
• Performance-driven and transparent work culture
• Enjoy a culture with opportunities for growth and learning

Roles & Responsibilities:

• Collaborate closely with clients to understand their requirements, goals, and any gaps.
• Lead the planning, prioritization, design, development, and deployment of projects.
• Possesses in-depth knowledge and expertise in Workday Integrations and Workday Extend Platform.
• Support existing Integrations and Extend apps by resolving issues and enhancing to add new functionalities.
• Act as a subject matter expert for Workday Extend and provide guidance to clients and colleagues.
• Stay updated with the latest industry trends and developments using Integrations and Extend.
• Collaborate with sales and business development teams to identify new opportunities and contribute to proposal development.
• Utilize your business knowledge and expertise to identify opportunities for technical improvements.
• Work with colleagues across various domains to deliver results and take ownership of both individual and team outcomes.
• Recognize and embody our purpose and values, applying them in your projects and client interactions.
• Foster relationships and communicate effectively to positively influence peers and stakeholders.

Qualification & Experience:

• At least 3 years of experience in Workday Integrations and 2 apps development using Extend is required.
• Passion towards technical development and critical ability to understand current code and resolve issues. 
• Deep understanding of Workday Extend platform, including building custom applications and integrations.
• Strong understanding of REST and SOAP APIs, with experience in integrating Workday with third-party systems. 
• Good knowledge of Integrations and Extend security framework.
• Ability to work with HR, finance, and IT teams to align technical solutions with business needs.
• Strong professional communication skills, both written and verbal.
• Ability to work effectively in a team-oriented environment.
• Proven ability to establish relationships with stakeholders and internal teams.
• Excellent attention to detail and follow-through.

We are looking for a Java Application Developer with a minimum of 2 years of experience.

Must have experience in the Retail domain.

Java, Springboot, MVC, JSP, Postgres SQL and Oracle Skills are required.

AWS knowledge is a plus.

Should be willing to travel to the client's location whenever required.

ApnaComplex is one of India’s largest and fastest-growing PropTech disruptors within the Society & Apartment Management business.  The SaaS based B2C platform is headquartered out of India’s tech start-up hub, Bangalore, with branches in 6 other cities. It currently empowers 3,600 Societies, managing over 6 Lakh Households in over 80 Indian cities to effortlessly manage all aspects of running large complexes seamlessly.

ApnaComplex is part of ANAROCK Group. ANAROCK Group is India's leading specialized real estate services company having diversified interests across the real estate value chain.

If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ApnaComplex is the place for you.

Must have-

• Knowledge of Docker
• Knowledge of Terraforms
• Knowledge of AWS

Good to have -

• Kubernetes
• Scripting language: PHP/Go Lang and Python
• Webserver knowledge
• Logging and monitoring experience
• Test, build, design, deployment, and ability to maintain continuous integration and continuous delivery process using tools like Jenkins, maven Git, etc. 
• Build and maintain highly available production systems.
• Must know how to choose the best tools and technologies which best fits the business needs. 
• Develop software to integrate with internal back-end systems.
• Investigate and resolve technical issues.
• Problem-solving attitude.
• Ability to automate test and deploy the code and monitor. 
• Work in close coordination with the development and operations team such that the application is in line with performance according to the customer's expectation.
• Lead and guide the team in identifying and implementing new technologies.

Skills that will help you build a success story with us

• An ability to quickly understand and solve new problems
• Strong interpersonal skills
• Excellent data interpretation
• Context-switching
• Intrinsically motivated
• A tactical and strategic track record for delivering research-driven results

Quick Glances:

• https://www.apnacomplex.com/why-apnacomplex">What to look for at ApnaComplex
• https://www.linkedin.com/company/1070467/admin/">Who are we A glimpse of ApnaComplex, know us better
• https://www.apnacomplex.com/media-buzz">ApnaComplex - Media – Visit our media page  

ANAROCK Ethos - Values Over Value:

Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.

We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.

Responsibilities :-

- Advocating for good user experience across our platform by representing the users in product strategy and roadmap discussions

- Identifying the best UX methods and tools to use, depending on project constraints

- Prototyping solutions to solve complex problems

- Contributing to our growing design system of patterns in an effort to cultivate a cohesive look, feel, and user experience at all customer touch points

- Sharing and reviewing your designs based on peer feedback, research, and testing

Requirements:

- Bachelor/Masters in Design, HCI, Psychology or any other related field

- 6-7 years of experience in designing desktop and/or mobile applications

- Previous experience owning and executing on UX designs through collaborative decision making with front-end developers, engineers, researchers, content strategists, and other disciplines

- A deep understanding of the end-to-end iterative UX process, including personas, scenarios, wire-framing, content modelling, prototyping, user research, and design systems

- Empathy and advocacy for users, in all areas of work

- Experience using prototyping tools, as well as fundamental knowledge of front-end technologies to understand the constraints of the design

- Extraordinary UI design abilities that can be demonstrated through current projects.

- Figma experience is a must

- Hands-on experience with Sketch, Invision, Photoshop (or equivalent softwares) is an added to bonus

-Experience of working in Fintech is a huge bonus

-Experience of working at any consumer app is an added bonus