PCB Design Engineer

We are looking for an experienced Customer Success Executive (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction.

Roles and Responsibilities:

● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery.

● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth.

● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services.

● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process.

● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience.

● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction.

● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth.

WHAT WILL YOU NEED TO SUCCEED?

● Experience: 3+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment.

● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders.

● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value.

● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts.

● Problem-Solving Skills: Ability to think critically and address client concerns efficiently.

● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus.

● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service.

Location: Indiranagar Bangalore

Job Overview:

We are seeking a highly skilled and experienced .NET Technical Lead to oversee the design, development, and deployment of complex web applications. The ideal candidate will have strong expertise in C#, ASP.NET, .NET Core, and SQL Server, along with the ability to lead a team of developers. Experience with frontend technologies such as Angular or React is a plus.

Key Responsibilities:

• Lead and manage a team of developers to deliver high-quality software solutions.
• Architect, design, and implement scalable, secure, and high-performance applications using .NET Core, ASP.NET, MVC, and Web API.
• Collaborate with stakeholders to gather and define technical requirements.
• Oversee code reviews, ensure adherence to best practices, and mentor junior team members.
• Design and manage SQL Server databases, including schema creation, query optimization, and stored procedures.
• Ensure the integration of frontend frameworks like Angular or React with backend APIs when applicable.
• Develop and maintain technical documentation.
• Troubleshoot and resolve technical issues across the application stack.
• Monitor project progress, timelines, and deliverables while ensuring high-quality output.
• Stay updated with emerging technologies to enhance the team’s skill set and product quality.

Required Skills and Qualifications:

• Proficiency in C#, ASP.NET, .NET Core, MVC, and Web API development.
• Strong knowledge of SQL Server, including database design and query optimization.
• Proven experience in leading technical teams and delivering successful projects.
• Hands-on experience with cloud technologies (e.g., Azure, AWS) is an advantage.
• Familiarity with frontend frameworks like Angular or React is a plus.
• Strong understanding of design principles, patterns, and best practices.
• Proficiency in version control systems such as Git.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Problem-solving mindset with attention to detail.
• Ability to work in an Agile/Scrum environment.
• Experience with CI/CD pipelines for seamless deployment.
• Knowledge of DevOps practices.
• Exposure to microservices architecture.

Company Description

Miko is an advanced artificial intelligence innovation lab with a mission to bring AI and robotics to every consumer home. Headquartered in Mumbai, India, our workforce spans several countries, including the United States, Canada, Europe, and the Middle East. To check out various product offerings, visit Miko's website.

Responsibilities:

Non-Direct Routing (NDR) Optimization:

- Develop and implement strategies to optimize NDR processes, minimizing transportation costs while maintaining service levels.

- Collaborate with internal stakeholders (sales, procurement, customer service) to identify NDR opportunities and -streamline order fulfillment.

- Manage carrier and logistics service provider relationships, negotiating rates, managing contracts, and ensuring compliance with routing guidelines.

Reverse Logistics (RVP) Management:

- Oversee the RVP process, encompassing returns, exchanges, and product recalls, to minimize costs and maximize recovery value.

- Partner with customer service, repair, and warehouse teams to streamline RVP processes and improve customer satisfaction.

- Manage relationships with reverse logistics partners, vendors, and service providers to ensure timely and efficient processing of returns and exchanges.

Pickup Coordination:

- Coordinate pickups from various locations (suppliers, warehouses, distribution centers) to optimize transportation efficiency and minimize costs.

- Schedule and monitor pickup activities, track shipment status, and resolve any issues or delays to ensure on-time pickup and delivery.

- Communicate pickup schedules and requirements to carriers and internal stakeholders for alignment with logistics plans.

Performance Monitoring & Continuous Improvement:

- Develop key performance indicators (KPIs) and metrics to measure logistics performance in areas like on-time - pickup/delivery, NDR utilization, and RVP processing time.

- Analyze logistics data and performance metrics to identify trends, root causes of issues, and opportunities for improvement.

- Lead cross-functional teams in implementing process improvements, best practices, and technology solutions to enhance logistics efficiency and customer service.

Qualifications:

- Degree in Supply Chain Management, Logistics, Engineering, or a related field (preferred).

- 1-3 years of experience in logistics operations, transportation management, or a similar role.

- Proven track record of identifying and implementing logistics process improvements.

- Strong analytical skills with proficiency in data analysis tools and techniques.

- Excellent communication, collaboration, and interpersonal skills with the ability to influence stakeholders across departments.

- Experience working with transportation management systems (TMS) a plus

• Design, develop, and maintain Java-based applications using Spring Boot and Hibernate frameworks.
• Collaborate with cross-functional teams to gather and analyze requirements, and translate them into technical solutions.
• Implement microservices architecture to build scalable and resilient systems.
• Write clean, efficient, and maintainable code adhering to best practices and coding standards.
• Conduct code reviews and provide constructive feedback to team members.
• Troubleshoot and debug issues to ensure optimal performance and reliability.
• Stay updated with the latest trends and technologies in Java development, microservices, and cloud computing.

Kunato is a NY-based IT firm helping to create the first marketplace that monetizes digital content on the internet (i commerce). We are looking for a dynamic Designer to join our Team.

The ideal candidate will have strong creative skills which are self-driven and a portfolio of work that demonstrates their passion for illustrative design and typography. This candidate will have experience in working with numerous different design platforms such as digital and print forms. We seek someone who not just executes but creates ideas.

Responsibilities

* Design promotional banners which make even the aliens want to click on it

* Collaborate with the team to ensure consistency of designs across various media outlets

* Creating and delivering motion graphics for various media

* Create compelling logos, designs, print and digital media

* Working with art and creative teams to select audio, video, colors, animation, etc. for graphic design

* Editing video footage and adding effects/elements to enhance motion graphics

* Maintain awareness of current industry and technology standards, social media, competitive landscape and market trends

Qualifications

* Keen eye for the digital market and audience

* Bachelor's degree in Design or related field

* 2-4 years of experience in graphic design

* Proficient in Adobe Creative Suite

* Strong communication, conceptual thinking, typography skills and design skills

* MUST be able to join immediately (within 1-2 weeks)

Write to us if you believe your creative skills are second to none & feel excited to work in a fast-paced remote environment.

Please respond with your work portfolio & why you are the one for us.

• Lead multiple client projects in the organization. 
• Define & build technical architecture for projects. 
• Introduce & ensure right coding standards within the team and ensure that it is maintained in all the projects. 
• Ensure the quality delivery of projects. 
• Ensure applications are confirmed to security guidelines wherever required. 
• Assist pre-sales/sales team for converting raw requirements from potential clients to functional solutions. 
• Train fellow team members to impose the best practices available. 
• Work on improving and managing processes within the team. 
• Implement innovative ideas throughout the team to improve the overall efficiency and quality of the team. 
• Ensure proper communication & collaboration within the team 
  
  

7+ Years of experience in developing large scale applications. 
Solid Domain Knowledge and experience with various Design Patterns & Data Modelling (Associations, OOPs Concepts etc.)
Should have exposure to multiple backend technologies, and databases - both relational and NOSQL databases
Should be aware of latest conventions for APIs
Preferred hands-on experience with GraphQL as well as REST API
Must be well-aware of the latest technological advancements for relevant platforms. 
Advanced Concepts of Databases - Views, Stored Procedures, Database Optimization - are a good to have.
Should have Research Oriented Approach 
Solid at Logical thinking and Problem solving 
Solid understanding of Coding Standards, Code Review processes and delivery of quality products 
Experience with various Tools used in Development, Tests & Deployments. 
Sound knowledge of DevOps and CI/CD Pipeline Tools 
Solid experience with Git Workflow on Enterprise projects and larger teams 
Should be good at documentation at project level and code level ; Should have good experience with Agile Methodology and process
Should have a good understanding of server side deployment, scalability, maintainability and handling server security problems.
Should have good understanding on Software UX 
Proficient with communication and good at making software architectural judgments
Expected outcomes 

• Growing the team and retaining talent, thus, creating an inspiring environment for the team members. 
• Creating more leadership within the team along with mentoring and guiding new joiners and experienced developers. 
• Creating growth plans for the team and preparing training guides for other team members. 
• Refining processes in the team on a regular basis to ensure quality delivery of projects- such as coding standards, project collaboration, code review processes etc. 
• Improving overall efficiency and team productivity by introducing new methodologies and ideas in the team. 
• Working on R&D and employing innovative technologies in the company. 
• Streamlining processes which will result in saving time and cost optimization 
• Ensuring code review healthiness and shipping superior quality code 
  
  
  

• Unlimited learning and growth opportunities 
• A collaborative and cheerful work environment 
• Exceptional reward and recognition policy  
• Outstanding compensation  
• Flexible work hours  
• Opportunity to make an impact as your work will directly contribute to our business strategy.
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At Nickelfox, you have a chance to craft a career path as unique as you are and become the best version of YOU. You will be part of a team with a ‘no limits’ mindset in an inclusive, people-focused culture. And we’re counting on your unique perspective to help Nickelfox grow even faster.  

Are you passionate about tech? Dedicated to learning? Come, join us to build an extraordinary experience for yourself and a dignified working world for all. 
 

What makes Nickelfox a great place for you?

In Nickelfox, you’ll join a team whose passion for technology and understanding of business has driven the company to serve clients across 25+ countries in just five years. We partner with our customers to fuel their growth story and enable them to make the right decisions with our customized technology services and insights. All in all, we are passionate to see our customers win the day. This is the reason why 80% of our business comes from repeat clients.  

Our mission is to provide dignified employment and an environment that recognizes the uniqueness of every individual and values their expertise, and contribution. We have a culture that encourages everyone to bring their authentic selves to work. Our people enjoy a collaborative work environment with exceptional training and career development. If you like working with a curious, youthful, high-performing team, Nickelfox is the place for you.

Hiring:
PHP / Laravel Developer with 1 year experience in PHP / Laravel / Wordpress language

Perks:
No salary bar for the right candidate

Flexible and Friendly work environment.

Health / Medical Insurance

Enthusiastic team of developers

Supportive leadership

Opportunity to showcase your creativity

Employee overall development programs and Activities regularly

Client Acquisition - BDM role.

Job Description.

- Will be involved in Client Acquisition.

- Needs to do cold calls and generate leads.

- Identify the potential prospects and work accordingly by prioritising the tasks.

- Responsible for sales target.

-Build Client relationship professionally and have a good rapport.

- Will have to bring in New clients who have Recruitment and Staffing Requirements to THB. 
- Should have the ability to contact & speak to the HR Heads of Organizations and give them an introduction about THB. 
- Should convince Clients to give their requirements on a regular basis & maintain a good rapport with the client.
- Should ideally interact with the HR Heads (Director, VP, HR Head, Talent Acquisition Head, Recruitment Head, Managers etc) in these organizations
- Excellent Communication & Convincing ability required. 

- If needed promoting and selling THB concepts and Software Products.

- 75% field work(Cold calls, Meetings demos etc) and 25% office works(Follow-ups, proposals closures etc)