
Role: Oracle ERP Support Service Delivery Manager
Location: Marathahalli, Bangalore
Job Description:
Required Skills & Qualifications
Ø Experience: Experience in Oracle ERP Support (Cloud/EBS) and IT Service Delivery Management.
Ø Technical Knowledge: Understanding of Oracle ERP modules (e.g., Financials, HCM, SCM).
Ø Leadership: Small to Medium (15-40) Team management and development skills
Ø Communication: Good client-facing, negotiation, and communication skills.
Key Responsibilities:
Ø Service Delivery Management: Manage end-to-end support operations, ensuring compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Ø Lead incidents, problems, and change management processes, including supporting patches and new releases. Develop service dashboards, monitor performance metrics, and ensure adherence to compliance and risk management.
Ø Identify opportunities for automation and process optimization within ERP operations.

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|
Position Vacant Details |
|
POSITION NAME |
Junior HR Executive Female MBA(HR), MSW(HR), PGDHRM OR any Degree with recruitment experience (Intern or Experience) |
|
EXPERIENCE |
0 - 1 Year |
|
SALARY |
Negotiable |
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LOCATION |
Madurai |
Responsibilities
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Sourcing candidates through different channels of Recruitment like various Job Portals, Professional Sites, Database.
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Handling End-to-End IT & Technical recruitment Life cycle.
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Good exposure in Cold Calling
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Scheduling and Tracking the Shortlisted Candidates until they join.
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Should have experience in pre joining and post joining formalities.
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Candidate must possess good Confidence, Multitasking ability, Time management skill, Team working ability
provide us with the below information required for the further process;-
Details Required:-
Current Company:
Current Designation:
Experience:
Current CTC:
Expected CTC:
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