
Role Overview
We are looking for a highly organized and tech-savvy Operations Support Executive to manage order processing, supplier coordination, and customer support. This role requires someone with strong communication skills, attention to detail, and a genuine interest in operations and digital tools.
Responsibilities
- Order and Fulfillment Management
- Handle 20–50 orders per day through our backend (Magento)
- Verify supplier stock status and ensure order confirmation within 24 hours
- Manage order lifecycle: from order creation to shipment tracking and delivery confirmation
- Shipping and Logistics Coordination
- Follow up on shipment status with suppliers and courier partners daily
- Maintain accurate shipping records and update customers on ETA or delays
- Escalate and resolve delivery exceptions and backorders proactively
- Supplier and Customer Interaction
- Communicate with 10–15 suppliers and 5–10 customers daily via email and phone
- Track and resolve operational issues raised by customers or suppliers
- Collect shipping documentation, return updates, and dispute resolutions
- Technology and Tools
- GPT for communication and translation
- Business tools such as Magento, Google Sheets/Excel,
- Regularly update product and order data with high accuracy
- Participate in internal process automation and tool testing as needed
Required Skills and Qualifications
- 2+ years of experience in operations support, logistics, or backend e-commerce
- Strong English communication skills, both written and verbal
- Proven ability to handle multi-party coordination and resolve issues independently
- Skills in Excel/Google Sheets (pivot tables, VLOOKUP, filters)
- Hands-on experience with tools like Magento, Zoho CRM, or similar platforms is a plus
- Strong interest in technology comfortable learning new tools and systems
- Ability to document processes and work in a structured, accountable way
Preferred Qualifications
- Experience in e-commerce
- Familiarity with order management systems and supply chain processes
- Basic understanding of procurement or logistics workflows
What We Offer
- Remote-first role with flexibility
- Opportunity to work with a Nordic company scaling across Europe
- Exposure to international supplier and customer ecosystems
- Growth path into vendor management or process automation roles

About Smarthyrecom
About
We are a recruitment company.
Candid answers by the company
Recruitment services
Company social profiles
Similar jobs
Handle end‑to‑end export and import operations, including documentation, customs compliance, freight booking, shipment coordination and banking procedures, ensuring timely & accurate movement of goods.
Key Responsibilities:
- Manage all export documentation (Commercial Invoice, Packing List, Bill of Lading, COA/COO, Shipping Bill, etc.) and bank submissions.
- Handle import documentation, including LC applications, E‑Way bills, indemnity bonds, and customs clearance coordination.
- Coordinate with freight forwarders, CHA, shipping lines, transporters, factory staff, CFS/ICD operators.
- Track shipments, follow up on duty drawback/realization certificates, ensure compliance with trade regulations and renewal of IEC, RCMC, LUT/UIN as needed.
- Maintain accurate export/import records (physical & digital), track transaction status, and liaise with banks & clients for settlements.
Requirements:
- Bachelor’s degree (Logistics/International Trade/Related) or Diploma in Export–Import Management.
- 5–6 years hands‑on export/import operations & documentation experience.
- Strong knowledge of customs regulations, documentation, DGFT / ICEGATE procedures.
- Proficiency in MS Office and digital transaction handling.
- Excellent communication, coordination, organizational, and time‑management skills.
Profile – Senior Production Manager
Company: Fast-growing Indian retail sweet and snacks brand
Location: Lawrence Road Industrial Area, Delhi
Work Mode: Work From Office (Factory-Based)
Experience: 15+ years of hands-on factory floor experience
Industry Experience: Minimum 5+ years in Namkeens / Snacks / Indian Food Manufacturing
Work Schedule: 6 days a week
It is a fast-growing Indian retail sweet and snacks brand focused on nostalgic, homemade-style products with a strong emphasis on clean labelling, healthier alternatives, and authentic storytelling.
Our long-term vision is ambitious, to build a brand that achieves what traditional legacy brands accomplished over decades, but at a much faster pace.
- Role Overview
- The Senior Production Manager will lead and manage end-to-end manufacturing operations at the factory.
- This is a hands-on, factory-floor leadership role requiring deep experience in namkeens and snack production.
- The role will be critical in ensuring production efficiency, quality consistency, hygiene standards, and scalability as the business grows.
- The individual will work closely with founders, quality, supply chain, and operations teams to build robust production systems without compromising on taste, safety, or clean-label commitments.
- Key Responsibilities
- Oversee daily production planning and execution to meet volume, quality, and cost targets.
- Manage factory-floor operations, workforce planning, and shift management.
- Ensure inventory is readily available, both raw material & packaging material
- Ensure adherence to food safety, hygiene, and regulatory compliance standards.
- Optimize production processes to reduce wastage, improve yield, and enhance efficiency.
- Drive continuous improvement initiatives across manufacturing operations.
- Ensure consistency in taste, texture, and quality across batches, especially for namkeens and snack products.
- Collaborate with procurement and supply chain teams to ensure raw material availability and cost efficiency.
- Train, mentor, and manage production staff, supervisors, and line managers.
- Build and sustain a strong, performance-driven factory culture.
Desired Skills & Qualifications
- Minimum 15 years of experience working on the factory floor
- At least 5 years of specialized experience in namkeens, snacks, or similar Indian food categories.
- Strong hands-on knowledge of production processes, machinery, hygiene standards, and food safety regulations.
- Proven experience in scaling production for growing brands and improving operational efficiency.
- Ability to manage large factory teams and solve real-time production challenges.
- Practical, execution-focused leadership style with strong on-ground presence.
- Degree in Food Technology, Food Processing, or equivalent
Why Join Us
- Be part of building a ₹1000 Cr consumer brand from the ground up
- Opportunity to work closely with founders and leadership
- Long-term wealth creation through ESOP participation
- High ownership, high impact role in a fast-scaling organization
—ACOUNTING—
Senior Auditor, Junior Auditor, Accountant, Controller, Computerized Accounting, Staff Accountant
—BEAUTYSALON—
Salon Manager, Assistant Salon Manager, Beautician, Hair Stylist, Barber, Message Therapist, Cosmetologist, Nail Technicians, Aerobic and Fitness Instructors, Alternative Instructors, Acupuncturist
—CASINO—
Casino Manager, Assistant Casino Manager, Casino Dealer, Slot Technician
—CLERGY—
Priest, Minister, Rabbi, Reverend
—CRUISESTAFF—
Cruise Director, Assistant Cruise Director, Cruise Staff, Gentlemen Dance Host, Youth Activities Coordinator, Fitness Instructor, Aerobics Instructor, French Instructor, German Instructor, Water Sport Scuba, Water Sports Scuba Diving Instructor, Port Lecturer, Television Technician, Videographer, International Host & Hostess, Administrative Assistant
—DECK—
Captain, Staff Captain, First Officer, Second Officer, Third Officer, Junior Third Officer, Deck Engine Mechanic, Navigation Officer, Safety Officer, Security Personnel, Chief Radio Officer, Radio Officer, Quarter Master, Carpenter, Ordinary Seaman, Able Seaman Entry Level, Able Seaman Limited, Abel Seaman Special, Able Seaman Unlimited, Splicer Joiner, Seaman Surveyor, Deck Utility man, Deck Hand, Deck Cadet
—ENGINE—
Chief Engineer, Staff Chief Engineer, First Engineer, Second Engineer, Third Engineer, Junior Third Engineer, Engine Cadet, Hotel Service Engineer, Chief Electrical Engineer
Electrical Engineer, Electronic Engineer, Electronic Engineer Junior, Chief Refrigeration Engineer, Refrigeration Engineer, Engine Storekeeper, Motorman, Fitter, Oiler, Wiper (Engine Utility Man), Plumber Upholsterer
—ENTERTAINMENT—
Guest Entertainer, Lounger Performer, Show Signer, Production Vocalist, Show Dancer, Dance Troupes and Performers, Production Manager, Assistant Production Manager, Stage Manager, Backstage Manager, Disc Jockey, Sound Light Technician, Video Technician, Show band Musician Piano, Cocktail Pianist, Piano Bar Entertainer, Show band Musician Trumpet, Show band Musician Trombone, Show band Musician Saxophone Reeds, Show band Musician Drums, Show band Musician Bass, Show band Musician Guitar, Guitar Soloist, Keyboard Soloist, Guest Band Musician, Classic Rock Musicians, R and B Musicians, Country Musicians, Instrumentalists, Cabaret Actors, Comedians
—FOODAND BEVERAGE—
Food and Beverage Director, Assistant Food and Beverage Director, Restaurant Manager, Maitre d, Head Waiter Waitress, Jr. Waiter, Dining Room Manager, Sommelier Wine Steward Stewardess, Dining room Waiter Waitress, Dining room Buffet Man, Restaurant Hostess, Bar Manager, Assistant Bar Manager, Bar Supervisor, Assistant Bar Supervisor, Bar Accountant, Bar Waiter Waitress, Bartender, Bar Steward & Stewardess, Snack Steward Stewardess, Bar Utility, Bar Boy, Buffet Steward & Stewardess, Busboy
—GALLEY—
Executive Chef, Assistant Executive Chef, Souse Chief, Chef Tournant, First Cook, Second Cook, Third Cook, Vegetable Cook, Cook Trainee, Crew Cook, Crew Cook Assistant, Crew Cook Utility, Officer Mess man, Staff Mess man, Provision Store keeper, Butcher Supervisor, Assistant Butcher Supervisor, Butcher, Butcher Trainee, Butcher Utility, Pastry Chef, Assistant Pastry Chef, First Pastry man, Second Pastry man, Third Pastry man, Baker Supervisor, Assistant Baker Supervisor, First Baker, Second Baker, Third Baker, Baker Trainee, Pantry Man, Dishwasher, Pot washer, Ice Carver
—GIFTSHOP—
Gift Shop Manager, Assistant Shop Manager, Retail Sales Person, Florist
—GUESTLECTURERS—
Destination Speaker, Special Interest Speaker/Lecturer, Port/Shopping Lecturer,
—HOTEL—
Passenger Service Director, Chief Purser, Assistant Hotel Manager, Deputy Purser, Second Purser, Assistant Purser, Computer Technician, Junior Assistant Purser, Crew Purser, Assistance Crew Purser, Receptionist, Guest Service Coordinator, Guest Service Associate, Hotel Assistant, Shore Excursion Manager, Assistant Shore Excursion Manager, Cruise Sales Consultant, Hotel Controller, Senior Auditor Hotel Operations, Junior Auditor Hotel Operations, Night Auditor, Printer Desktop Publishing and Applications, Yeoman, Chief Yeoman, Locket Attendant
—–HOUSEKEEPING—
Chief Housekeeping Assistant Chief Housekeeper, Floor Supervisor, Head Room Steward, Cabin Steward Stewardess, Assistant Cabin Steward Stewardess, Bell Captain, Bell Boy, Utility Cleaner, Laundry Supervisor, Assistant Laundry Supervisor, Laundry Keeper, Laundry man, Linen Keeper, Pool Attendant
—HUMANRESOURCES—
Human Resources Manager, Training and Development Manager, Crew Staff Administration, Crew Staff Administration Assistant
—INFORMATIONSYSTEMS—
Shipboard information Systems Manager, Coordinator Computer Desktop Applications, Computer Accounting Applications, Computer Maintenance, Computer Applications, Computer System Hardware Technician, Computer System Administration Manager, Internet Manager
—INSTRUCTORS—
Bridge Instructor, Golf Instructor, Scuba Diving/Water Sports Instructor, Arts and Crafts, Dance Instructor, Texas 42 Instructor, Caricature Artist
—–MEDICAL—–
Chief Doctor, Crew Doctor, Nurse Practitioner, Chief Nurse, Nurse
—PHOTO—
Photo Manager, Assistant Photo Manager, Photographer, Junior Photographer, Videographer
Our Client, is a leading manufacturer of high-quality stainless-steel kitchenware, sheet metal products, and industrial components. With a strong legacy of innovation and manufacturing excellence, we cater to both domestic and global markets.
We are looking for a competent and detail-driven Costing Engineer Mechanical Engineer with 3+ years of experience in the manufacturing industry preferably sheet metal. The role focuses on accurate costing of components and assemblies made from stainless steel and other materials, ensuring competitive pricing and cost control.
Key Responsibilities:
- Analyze engineering drawings and specifications to prepare detailed cost estimates for sheet metal parts and assemblies.
- Evaluate raw materials, laser cutting, bending, welding, powder coating, and assembly, punching, deep drawing, TIG welding, buffing/polishing costs.
- Collaborate closely with production, procurement/purchase and design teams for costing inputs and feasibility analysis.
- Analyse cost variances and suggest cost optimization strategies.
- Coordinate with suppliers and vendors for material pricing and rate negotiations.
- Support the sales team by providing costing details for RFQs and pricing decisions. Maintain and update costing records using ERP tools.
- Assist in budgeting and pricing strategies for new and existing products.
Qualifications and Skills:
- B.E./B.Tech in Mechanical Engineering or equivalent.
- Minimum 3 years of experience in costing within the sheet metal/stainless steel manufacturing domain.
- Strong understanding of manufacturing processes and shop floor operations.
- Experience with costing software and MS Excel
- Ability to interpret engineering drawings and BOMs.
- Strong analytical, documentation, and coordination skills.
- Positive attitude and commitment to continuous improvement.
- Proficient in reading and interpreting technical drawings (AutoCAD/SolidWorks).
- Knowledge of fabrication processes shearing, punching, bending, welding, powder coating.
- Good negotiation and vendor management skills.
We are looking for a highly organized and proactive Office Manager to oversee the daily administrative operations of our office. The ideal candidate will ensure smooth workflow, coordinate office activities, and support staff to enhance efficiency and productivity.
🎯 Key Responsibilities:
- Oversee and manage daily office operations and administration
- Maintain office supplies inventory and ensure timely procurement
- Handle correspondence, phone calls, and general inquiries
- Coordinate with vendors, service providers, and building management
- Schedule meetings, maintain calendars, and arrange appointments
- Support HR in maintaining employee records, attendance, and leaves
- Ensure office cleanliness, safety, and a well-functioning work environment
- Assist with basic bookkeeping and expense tracking (if required)
- Prepare reports, presentations, and documentation as needed
- Organize events, team meetings, and office celebrations
🛠 Requirements and Skills:
- Proven experience in office administration or management (1–3 years preferred)
- Excellent organizational and multitasking abilities
- Strong communication and interpersonal skills
- Proficiency in MS Office (Word, Excel, PowerPoint) and email tools
- Ability to handle confidential information with integrity
- Familiarity with basic accounting and procurement processes is a plus
- Graduate degree in any field (Business Administration preferred)
🎁 What We Offer:
- Competitive salary and performance-based incentives
- Supportive work environment and career growth opportunities
- Flexible working hours and leave policy (as applicable)
- Opportunities to work closely with leadership and contribute to decision-making
Enterprise Minds, with core focus on engineering products, automation and intelligence, partners customers on the trajectory towards increasing outcomes, relevance, and growth.
Harnessing the power of Data and the forces that define AI, Machine Learning and Data Science, we believe in institutionalizing go-to-market models and not just explore possibilities.
We believe in a customer-centric ethic without and people-centric paradigm within. With a strong sense of community, ownership, and collaboration our people work in a spirit of co-creation, co-innovation, and co-development to engineer next-generation software products with the help of accelerators.
Through Communities we connect and attract talent that shares skills and expertise. Through Innovation Labs and global design studios we deliver creative solutions.
We create vertical isolated pods which has narrow but deep focus. We also create horizontal pods to collaborate and deliver sustainable outcomes.
We follow Agile methodologies to fail fast and deliver scalable and modular solutions. We constantly self-asses and realign to work with each customer in the most impactful manner.
Pre-requisites for the Role
- Job ID -EMSM0120
- Primary skill : Sourcing Manager & Procurement
- Secondary skill : ERP System (ideally Oracle and/or SAP S/4HANA)
Focus in Operations, Supply Chain, or related experience
- Years of Experience : 1-8 Years
- Location : Hyderabad (WFO)
- Position 1
NP- Immediate-15 days
Job Description:
Senior Sourcing Manager:
- 8+ years directly applicable Supply Chain experience
- Possess a working knowledge of manufacturing principles, particularly in the technology industry
- Working knowledge of Quality Principles, Continuous Improvement and Process Implementation (DMAIC, Lean Mfg, Kaizen)
- Experience with contract management, project management, and supplier relationship management
- Proven experience with detailed data analysis leading to strategic sourcing recommendations and decisions.
- Strategic Sourcing skills: SOW Development, Request for Quote/Proposal/Information, Total Cost of Ownership analysis and Supplier Relationship Management
- Experience with negotiating supplier agreements and knowledge of Terms & Conditions
- Self-starter with the ability to adapt, improve processes, and find solutions.
- Must have excellent communication skills, including verbal, written, and presentation skills including the ability to influence all levels of internal stakeholders.
- Experience in an R&D setting with highly technical products and and ability to engage /manage a complex engineering-centric effort from concept to delivery
- Required: M/S Office and Major ERP System (ideally Oracle and/or SAP S/4HANA), including Web-Based Supplier Interface
- Preferred: Experience with cloud P2P applications such as Coupa and/or SAP Ariba and/or Icertis Contract Lifecycle Management (CLM)
- Bachelor’s Degree with focus in Operations, Supply Chain, or related experience
- Ability to travel up to 40%
Systems Access Needed
- Tableau
- Oracle/SAP (required)
- Ariba/Coupa (preferred)
- Contract Lifecycle Management (CLM) platform experience (preferred)
- Agile PLM
Time Zone
- TBD; likely IST w/ partial EST crossover
Reporting To
- TBD; likely Duluth Procurement
Current Open Req Number
- N/A
Responsibilities and Duties
Handling Import Documentation. Update Client for Shipment Status. Daily DSR Report to Party & Head Office. Trace the shipment status through websites and by personal contact to shipping lines. Resolving customer queries with help of documentation team. Handling Good Communicate with consignee, S/ Line, CFS, Transporter by mail. Checking shipment arrival and IGM details in ICEGATE of customs. Consignee Dispatch requirement as per schedule to various plant. Collect the delivery orders from shipping line and freight forwarders and clearing fromPORT/CFS. Handling DPD Client shipments with BMCT, NSICT, NSIGT, JNPT & GTI Terminals. Co-Ordination with custom clearance dept for getting status and to avail required Documents. Good Communicate to clear shipment with in free days without Detention & Demurrage. Co-ordinating with Delivery Agent/ Transporter for Delivery of Shipment & Planning forDelivery. Sending import Agency Bill with Shipping, CFS, Container Survey, Transporter Bill & etc. Arranging for payment of Imports Bills
Position: Supervisor - Logistics
Location: Bangalore (Jakkanahalli Cross, T Begur, Nh-4, Nelamangala)
Payroll: Randstad
Candidate Profile
-
2 to 5 years of Experience.
-
Excellent communication skills with good Knowledge of Kannada & English. Knowledge of Tamil, Telugu and Hindi will be added advantage.
-
Candidate should be from Logistics background with sound understanding of local and interstate Transportation.
-
Open to Travel to Tamil Nadu, Karnataka, AP, Telanga and Kerala for collection of material.
-
Well versed with documentation involved in domestic transportation.
-
Understanding of Warehouse operations (Collection, Unloading, Packing, Loading, Dispatch).
-
Skills required – problem solving, negotiation
-
Computer Knowledge is must
Job description
-
Manage contract vehicles and hire vehicles from market for day to day operations.
-
Co-ordinate with corporate Logistics team, Customer and collection team for timely execution of orders.
-
Responsible for timely packaging and movement of material.
-
Meeting with clients/site visit to understand the requirements.
-
Prepare route plan as per business requirement.
-
Resolve day to day operational challenges.
-
SOP Implementation and adherence.
-
Maintain and share reports.
What you need to do:
- Developing and suggesting various packaging solutions for Food/Beverages/Pharma/Personal care/Home care products, as per consumer & customer desirability and keeping Packaging Sustainability in scope.
- Analyzing the technical aspect of packaging design and responsible for smooth implementation /execution on manufacturing line. Carrying Out Risk assessment and drawing a mitigation plan.
- Identifying and suggesting various packaging design, as per the design brief presented by the client.
- Creating 4Q/8Q innovation/Renovation for Packaging in accordance with Packaging strategy of Client.
- Conducting Packaging cost saving workshop for packaging portfolio, identify potential and support to implement at Client’s place.
- Conducting secondary research for Packaging ideas and complete benchmarking studies necessary for product-packaging portfolio.
- Supporting in Specification enhancement program & packaging quality improvement plans.
- Leading and supporting Sustainability agenda and design recyclable packaging materials.
- Following Packaging development protocol (machineability, Shelf Life & Transit test) and support forward & backward supply chain activities to achieve Quality Excellence.
Desired Candidate Profile
- Extremely good team player, with strong client/stakeholder management skills and line managerial skills.
- Complete working knowledge of Packaging Technology, Regulatory, Specification, Artwork Management, Mould Management, Rapid Prototyping, Packaging machineries & developmental process.
- Problem solving & bias for action mindset. Should have excellent communication skills and consumer & customer centricity.
- Advance project Management Skills, presentation skills& influencing skills.
- Good networking with Packaging material suppliers, IIP/SIES & other packaging testing laboratories & with Plastic waste management entities such as Producer Responsibility Organizations (PROs)& recyclers.
- Basic appreciation of product development principles.
What you will do:
- Working with business teams across the company to define requirements and high-level process/system solutions, leading cross-functional teams (10-25) and managing the timelines for field sourcing teams to support sourcing and on-boarding of supply
- Working on strategies to acquire supply for existing business and new product lines and executing through field teams
- Driving margins improvements by improving supply acquisition cost
- Improving driver engagement and adoption to technology
- Regularly communicating with senior management and clients on status, risks and change control
- Defining KPIs/KRAs on which would form the base for different processes
Desired Candidate Profile
What you need to have:- Graduates from Tier 1/2/3 engineering colleges and/or Tier 2/3 management colleges
- 2-10 years of frontline operational experience in B2B domain at a city/hub level
- Ability to adapt quickly to a new environment









