Role Overview
We are looking for a highly organized and tech-savvy Operations Support Executive to manage order processing, supplier coordination, and customer support. This role requires someone with strong communication skills, attention to detail, and a genuine interest in operations and digital tools.
Responsibilities
- Order and Fulfillment Management
- Handle 20–50 orders per day through our backend (Magento)
- Verify supplier stock status and ensure order confirmation within 24 hours
- Manage order lifecycle: from order creation to shipment tracking and delivery confirmation
- Shipping and Logistics Coordination
- Follow up on shipment status with suppliers and courier partners daily
- Maintain accurate shipping records and update customers on ETA or delays
- Escalate and resolve delivery exceptions and backorders proactively
- Supplier and Customer Interaction
- Communicate with 10–15 suppliers and 5–10 customers daily via email and phone
- Track and resolve operational issues raised by customers or suppliers
- Collect shipping documentation, return updates, and dispute resolutions
- Technology and Tools
- GPT for communication and translation
- Business tools such as Magento, Google Sheets/Excel,
- Regularly update product and order data with high accuracy
- Participate in internal process automation and tool testing as needed
Required Skills and Qualifications
- 2+ years of experience in operations support, logistics, or backend e-commerce
- Strong English communication skills, both written and verbal
- Proven ability to handle multi-party coordination and resolve issues independently
- Skills in Excel/Google Sheets (pivot tables, VLOOKUP, filters)
- Hands-on experience with tools like Magento, Zoho CRM, or similar platforms is a plus
- Strong interest in technology comfortable learning new tools and systems
- Ability to document processes and work in a structured, accountable way
Preferred Qualifications
- Experience in e-commerce
- Familiarity with order management systems and supply chain processes
- Basic understanding of procurement or logistics workflows
What We Offer
- Remote-first role with flexibility
- Opportunity to work with a Nordic company scaling across Europe
- Exposure to international supplier and customer ecosystems
- Growth path into vendor management or process automation roles
Shubham Vishwakarma
Full Stack Developer - Averlon
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The Logistics Executive is responsible for managing and coordinating end-to-end logistics and shipping operations to ensure timely, cost-effective, and compliant movement of goods. The role involves close coordination with internal teams, freight forwarders, CHA, transporters, vendors, and third-party agencies to support smooth export and import operations.
Key Responsibilities
- Negotiate ocean freight rates with shipping lines and freight forwarders and arrange competitive quotations as per shipment requirements.
- Provide daily freight rate updates to concerned internal departments.
- Book vessels and containers in line with shipment schedules and customer commitments.
- Track and update daily shipment status in Excel/MIS sheets and circulate updates to stakeholders.
- Monitor container lift-on, lift-off, gate-in, gate-out, and stuffing activities to ensure operational accuracy.
- Supervise daily container stuffing and coordinate with operations teams to avoid delays or discrepancies.
- Monitor the movement of export documents and ensure timely submission to CHA, forwarders, banks, and customers.
- Coordinate with CHA, forwarders, transporters, vendors, and internal operations teams for smooth shipment execution.
- Track shipments from origin until final delivery at destination and resolve transit-related issues.
- Handle coordination for third-party agency certifications, inspections, and related documentation.
- Monitor freight, transportation, and logistics invoices and coordinate with Accounts department, CHA, forwarders, and vendors for verification and payment processing.
- Identify, track, and report additional local charges and cost variations to management.
- Follow up with forwarders for release of Delivery Orders (D.O.), container availability, and booking confirmations.
- Handle troubleshooting situations such as delays, rollovers, documentation issues, port congestion, or operational challenges.
- Prepare and maintain daily, weekly, and monthly MIS reports for management review.
Reporting & Documentation
- Conduct periodic reporting of all logistics and shipment-related activities.
- Manage documentation, filing, and record-keeping in compliance with company and regulatory requirements.
- Prepare reports as required by the Reporting Manager, Directors, or Managing Director.
Ad-hoc & Development Activities
- Assist in ad-hoc logistics and operational activities as assigned.
- Develop, review, and update Standard Operating Procedures (SOPs) to improve efficiency and compliance.
- Participate in periodic logistics-related visits and meetings with vendors, CHA, forwarders, and service providers as required for smooth operations.
Skills & Competencies
- Strong knowledge of logistics, shipping, and export/import procedures
- Excellent coordination and communication skills
- Proficiency in MS Excel and MIS reporting
- Good negotiation and cost-control abilities
- Strong problem-solving and troubleshooting skills
- Ability to multitask and work under deadlines
Logistics:
- Daily freight rate Update to concerned departments.
- Negotiation of Ocean freight rate and arrange Quotation
- Booking Vessel and Container
- Daily Shipment status updation on excel sheet
- Monitoring the Lift on and Lift out of containers
- Monitoring daily Containers stuffing
- Monitoring the movement of export documents
- Co-ordination with operations team, CHA and Forwarder
- Tracking the shipment till delivery at destination
- Third party agency certifications & coordination
- Monitor freight & transportation invoices & coordinate on the same with Accounts department, CHA,
Forwarder, Vendors
- Reporting and tracking additional local charges
- Handling trouble shooting situations
- Miscellaneous routine tasks
- Follow up with Forwarders for release of D.O & container bookings etc.
- Prepare and maintain daily/Weekly & Monthly MIS Report
Reporting/Filing:
Conduct periodic reporting of all activities
- Manage documentation, filing, and record-keeping
Ad-hoc Activities:
- Assist in Ad-hoc activities
- Preparing reports - as required by Reporting Manager / Directors/ MD
- Develop and update Standard Operating Procedures (SOPs)
- Periodic logistics related visits, & meeting with vendors, CHA, forwarders as & when required by Reporting
Manager for smooth work
Working Relationship:
- External: Customers, Suppliers, and Service Providers
- Internal: Directors, Managing Director Reporting Manager, Assistant, employees from other departments, and
colleagues within the same department
KNOWLEDGE & EXPERIENCE
List educational requirements to qualify for
this position, including Specific Degrees,
Technical Training, Post-High School Course
Work, Field of Study, etc. Any licenses/
Certifications
- Sex: Male
- Age: 25-40 years
- Qualification: Any Graduate and Diploma holder
-
Ideal Experience/ Knowledge
Please list any other key attributes such as
knowledge, skills, or abilities crucial to
fulfilling the position’s duties.
- Post Qualification Experience: 4-5 Years
- Industry Experience: Shipping Line/ Forwarder/CHA
- Advanced skills in Excel and MS Office
- Ability to provide accurate and timely reports to the Reporting Manager and
Directors Experience in implementing company policies and procedures
- Skilled in document management and official correspondence
- Strong communication skills · Excellent interpersonal abilities, with
experience interacting with various levels of staff
- Effective time management and reporting skills
- Strong attention to detail
Job Title: Shipping Executive
Location: Gurgaon
Department: Shipping & Logistics
Sub-Department: Shipping & Logistics
Experience: 2 – 5 Years
Qualification: B.Com
Languages Required: English, Hindi
Job Summary
We are seeking a detail-oriented Shipping Executive with hands-on experience in export documentation and logistics operations, particularly in the apparel industry. The ideal candidate will ensure smooth coordination of shipment processes in compliance with Indian customs regulations.
Key Responsibilities
- Prepare and manage export documentation as per Indian customs requirements for apparel shipments
- Coordinate with freight forwarders, CHA, and internal teams for timely shipment execution
- Ensure compliance with export regulations and documentation accuracy
- Maintain shipment records and update relevant systems
- Track shipments and resolve any logistics-related issues
Required Skills & Competencies
- Strong knowledge of export documentation and shipping procedures
- Familiarity with Indian customs regulations for export
- Proficiency in MS Office and basic computer applications
- Good communication skills in English and Hindi
- Ability to coordinate effectively with internal and external stakeholders
Preferred Candidate Profile
- Prior experience in shipping/logistics within the apparel industry
- Ability to work in a fast-paced environment with attention to detail
—ACOUNTING—
Senior Auditor, Junior Auditor, Accountant, Controller, Computerized Accounting, Staff Accountant
—BEAUTYSALON—
Salon Manager, Assistant Salon Manager, Beautician, Hair Stylist, Barber, Message Therapist, Cosmetologist, Nail Technicians, Aerobic and Fitness Instructors, Alternative Instructors, Acupuncturist
—CASINO—
Casino Manager, Assistant Casino Manager, Casino Dealer, Slot Technician
—CLERGY—
Priest, Minister, Rabbi, Reverend
—CRUISESTAFF—
Cruise Director, Assistant Cruise Director, Cruise Staff, Gentlemen Dance Host, Youth Activities Coordinator, Fitness Instructor, Aerobics Instructor, French Instructor, German Instructor, Water Sport Scuba, Water Sports Scuba Diving Instructor, Port Lecturer, Television Technician, Videographer, International Host & Hostess, Administrative Assistant
—DECK—
Captain, Staff Captain, First Officer, Second Officer, Third Officer, Junior Third Officer, Deck Engine Mechanic, Navigation Officer, Safety Officer, Security Personnel, Chief Radio Officer, Radio Officer, Quarter Master, Carpenter, Ordinary Seaman, Able Seaman Entry Level, Able Seaman Limited, Abel Seaman Special, Able Seaman Unlimited, Splicer Joiner, Seaman Surveyor, Deck Utility man, Deck Hand, Deck Cadet
—ENGINE—
Chief Engineer, Staff Chief Engineer, First Engineer, Second Engineer, Third Engineer, Junior Third Engineer, Engine Cadet, Hotel Service Engineer, Chief Electrical Engineer
Electrical Engineer, Electronic Engineer, Electronic Engineer Junior, Chief Refrigeration Engineer, Refrigeration Engineer, Engine Storekeeper, Motorman, Fitter, Oiler, Wiper (Engine Utility Man), Plumber Upholsterer
—ENTERTAINMENT—
Guest Entertainer, Lounger Performer, Show Signer, Production Vocalist, Show Dancer, Dance Troupes and Performers, Production Manager, Assistant Production Manager, Stage Manager, Backstage Manager, Disc Jockey, Sound Light Technician, Video Technician, Show band Musician Piano, Cocktail Pianist, Piano Bar Entertainer, Show band Musician Trumpet, Show band Musician Trombone, Show band Musician Saxophone Reeds, Show band Musician Drums, Show band Musician Bass, Show band Musician Guitar, Guitar Soloist, Keyboard Soloist, Guest Band Musician, Classic Rock Musicians, R and B Musicians, Country Musicians, Instrumentalists, Cabaret Actors, Comedians
—FOODAND BEVERAGE—
Food and Beverage Director, Assistant Food and Beverage Director, Restaurant Manager, Maitre d, Head Waiter Waitress, Jr. Waiter, Dining Room Manager, Sommelier Wine Steward Stewardess, Dining room Waiter Waitress, Dining room Buffet Man, Restaurant Hostess, Bar Manager, Assistant Bar Manager, Bar Supervisor, Assistant Bar Supervisor, Bar Accountant, Bar Waiter Waitress, Bartender, Bar Steward & Stewardess, Snack Steward Stewardess, Bar Utility, Bar Boy, Buffet Steward & Stewardess, Busboy
—GALLEY—
Executive Chef, Assistant Executive Chef, Souse Chief, Chef Tournant, First Cook, Second Cook, Third Cook, Vegetable Cook, Cook Trainee, Crew Cook, Crew Cook Assistant, Crew Cook Utility, Officer Mess man, Staff Mess man, Provision Store keeper, Butcher Supervisor, Assistant Butcher Supervisor, Butcher, Butcher Trainee, Butcher Utility, Pastry Chef, Assistant Pastry Chef, First Pastry man, Second Pastry man, Third Pastry man, Baker Supervisor, Assistant Baker Supervisor, First Baker, Second Baker, Third Baker, Baker Trainee, Pantry Man, Dishwasher, Pot washer, Ice Carver
—GIFTSHOP—
Gift Shop Manager, Assistant Shop Manager, Retail Sales Person, Florist
—GUESTLECTURERS—
Destination Speaker, Special Interest Speaker/Lecturer, Port/Shopping Lecturer,
—HOTEL—
Passenger Service Director, Chief Purser, Assistant Hotel Manager, Deputy Purser, Second Purser, Assistant Purser, Computer Technician, Junior Assistant Purser, Crew Purser, Assistance Crew Purser, Receptionist, Guest Service Coordinator, Guest Service Associate, Hotel Assistant, Shore Excursion Manager, Assistant Shore Excursion Manager, Cruise Sales Consultant, Hotel Controller, Senior Auditor Hotel Operations, Junior Auditor Hotel Operations, Night Auditor, Printer Desktop Publishing and Applications, Yeoman, Chief Yeoman, Locket Attendant
—–HOUSEKEEPING—
Chief Housekeeping Assistant Chief Housekeeper, Floor Supervisor, Head Room Steward, Cabin Steward Stewardess, Assistant Cabin Steward Stewardess, Bell Captain, Bell Boy, Utility Cleaner, Laundry Supervisor, Assistant Laundry Supervisor, Laundry Keeper, Laundry man, Linen Keeper, Pool Attendant
—HUMANRESOURCES—
Human Resources Manager, Training and Development Manager, Crew Staff Administration, Crew Staff Administration Assistant
—INFORMATIONSYSTEMS—
Shipboard information Systems Manager, Coordinator Computer Desktop Applications, Computer Accounting Applications, Computer Maintenance, Computer Applications, Computer System Hardware Technician, Computer System Administration Manager, Internet Manager
—INSTRUCTORS—
Bridge Instructor, Golf Instructor, Scuba Diving/Water Sports Instructor, Arts and Crafts, Dance Instructor, Texas 42 Instructor, Caricature Artist
—–MEDICAL—–
Chief Doctor, Crew Doctor, Nurse Practitioner, Chief Nurse, Nurse
—PHOTO—
Photo Manager, Assistant Photo Manager, Photographer, Junior Photographer, Videographer
-
Looking for candidates with good experience in a manufacturing firm with logistics / transportation functions
-
Need experience with transport cost sheet along with logistics planning.
-
Basic knowledge about transport management system, different truck types, transport automation and technology is essential
-
He/She will be responsible for diagnostics in transportation and focusing on zero based clean sheet costing for transportation lanes
-
He/She will solve transport / logistics cost sheet in logistics domain
Role: SCM Ops Lead
Location: Sultanpur, Delhi
About the company:
They are are building a data and technology-driven, driver-centric platform to electrify last mile mobility in the country.
Our Fi-Ne-Tech platform is easing electric mobility adoption by solving three major problems for drivers: access to credit, low earnings, and poor asset life.
It is one stop solution of easy financing, predictable asset management and wider distribution network of energy and service will be powering a community of million drivers towards financial security.
Scope of Work
1. The incumbent will be responsible for stitching the process for fulfilling the demand
2. Have full hold on warehousing, products being handled, inventory management
3. Supply/demand planning, preparing and forecasting for future demands, maintaining MoQ
4. Logistics management for inbound and outbound transportation of materials
Reporting: Head of Customer Success
Growth Path:
With the zeal to learn and grow, the person can delve into any of the following roles and more:
1. Supply Chain Manager
2. Logistics/Inventory Manager
3. Procurement and Process Manager
So, if you are
● Great with coordination and documentation
● Understand the concept of ‘ZERO’ inventory
● Smart enough to forecast and manage the supplies as per demand
● And negotiation is your key skill
Currently it has over 300 employees on its rolls and caters to customers through a hub office at every 100 kilometres in Northern India( including Delhi/ NCR , Haryana, Punjab, Himachal Pradesh and Jammu & Kashmir).
The ability to ensure zero downtime for its customers, by providing timely and quality support both in terms of products and services has been the cornerstone of its growth and success.
As a Warehouse Manager, you will be managing the overall functioning of the warehouse including coordinating with the dispatch department & billing department.
What you need to do:
- Working on the shop floor and ensuring efficient running of the warehouse
- Maintaining the warehouse properly and ensuring material is as per billing
- Being responsible for the day-to-day smooth operations of the warehouse
- Building and mentoring a team of warehouse executives and also leading and monitoring their performance on a day-to-day basis
- Maintaining the industrial equipment and spare parts in the warehouse properly, overseeing their pricing, amending to the repairing needs if any and ensuring FIFO and other processes are being followed
- Recording the various warehouse activities, equipment and spares and reporting the same to the company on a timely basis
- Analyzing risk factors involved, analyzing warehouse safety measures and accident reporting system
- Ensuring adherence to all the standard processes and procedures followed by the company
- Strategizing the functions of the warehouse to yield maximum profit
Desired Candidate Profile
What you need to have:
- 7– 10 years of relevant work experience
- Graduation is a must
- Excellent communication skills
- Excellent knowledge and experience in managing heavy equipment and spares
- Good staff management skills
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
- Ensuring achievement of strategic objectives – SLA’s and other revenue targets
- Building and maintaining relationships with all key stakeholders in the hospital supply chain and the vendor’s management team
- Strategizing and executing annual price discovery exercise and keep the formulary up to date
- Providing price and market-linked information to clients and be abreast with any risks of supply that may occur
- Representing the company during critical review meets at both client and vendor end
- Monitoring and controlling the receivables and payables regularly
- Reviewing the internal MIS and conducting weekly reviews for the senior management team
- Training and guiding the bulk supply team members to perform and grow in their respective functions
What you need to have:
- Pharma (Graduate) + M Pharm or MBA (Healthcare / General / Pharmaceutical)
- Hands-on Experience in hospital supply chain operations
- Clear and crisp communication skill – both spoken and written
- Proficient in data crunching and coming up with actionable insights for the
hospital’s management team - Sense of timeliness, organization skills and ability to handle urgencies in a
composed manner. - Culture fit of working in a fast-paced environment
- Background in Inventory management
- Process-oriented
- Problem-solving ability with an ability to handle multiple tasks simultaneously
Assistant Manager Operations - Books Domain
Roles and Responsibilities:
∙ Books warehouse operations and expert in managing inventory, keeping track of book sampling and distribution, having experience in handling complete distribution channel
∙ Knowledge in Office Productivity Tools - MS Office, Open Office, Google App
Desired Profile of Candidate:
∙ Good communication skills (Hindi and English), Customer Service,
∙ Problem Solving, Logical Reasoning, Good Analytical Skills, Documentation Skills, Listening, Phone Skills, Multi-tasking,
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon