
Role Overview
We are looking for a highly organized and tech-savvy Operations Support Executive to manage order processing, supplier coordination, and customer support. This role requires someone with strong communication skills, attention to detail, and a genuine interest in operations and digital tools.
Responsibilities
- Order and Fulfillment Management
- Handle 20–50 orders per day through our backend (Magento)
- Verify supplier stock status and ensure order confirmation within 24 hours
- Manage order lifecycle: from order creation to shipment tracking and delivery confirmation
- Shipping and Logistics Coordination
- Follow up on shipment status with suppliers and courier partners daily
- Maintain accurate shipping records and update customers on ETA or delays
- Escalate and resolve delivery exceptions and backorders proactively
- Supplier and Customer Interaction
- Communicate with 10–15 suppliers and 5–10 customers daily via email and phone
- Track and resolve operational issues raised by customers or suppliers
- Collect shipping documentation, return updates, and dispute resolutions
- Technology and Tools
- GPT for communication and translation
- Business tools such as Magento, Google Sheets/Excel,
- Regularly update product and order data with high accuracy
- Participate in internal process automation and tool testing as needed
Required Skills and Qualifications
- 2+ years of experience in operations support, logistics, or backend e-commerce
- Strong English communication skills, both written and verbal
- Proven ability to handle multi-party coordination and resolve issues independently
- Skills in Excel/Google Sheets (pivot tables, VLOOKUP, filters)
- Hands-on experience with tools like Magento, Zoho CRM, or similar platforms is a plus
- Strong interest in technology comfortable learning new tools and systems
- Ability to document processes and work in a structured, accountable way
Preferred Qualifications
- Experience in e-commerce
- Familiarity with order management systems and supply chain processes
- Basic understanding of procurement or logistics workflows
What We Offer
- Remote-first role with flexibility
- Opportunity to work with a Nordic company scaling across Europe
- Exposure to international supplier and customer ecosystems
- Growth path into vendor management or process automation roles

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Job Description-Supply Chain Executive
- Establish and lead execution of operation strategy; reduce supply chain complexities
- Manage all supply chain related activities to ensure accurate delivery of products in all sales channels
- Minimizes sales returns/damaged goods and short-expiry goods by monitoring returns, developing a depletion plan and avoiding overstocking the points of sales
- Develop and maintain an excellent rapport with key stakeholders such as clients, suppliers, community organisations, regulatory bodies etc
- Making inventory plans, monitoring current stock and FG level, resource allocation as per budget etc.
- Supervise logistics from the plant to each city warehouse to ensure in-time deliveries
- Supervise intra-city day-to-day logistics as per the distribution plan which includes creating a daily dispatch plan, transportation of FGs to retail stores and ensuring timely delivery to retail stores
- Overseeing warehouse Management, ensuring statutory compliances are met and optimizing warehouse operations
- Monitoring performance of SCM & logistics operations by analyzing parameters like transportation costs, damages, TAT, order fulfilment rate etc.
- Proactively identify process gaps in SCM & logistics operations and find opportunities for optimization by continuously monitoring SCM Metrics
- Liaising and convincing external stakeholders like transportation service providers, dealers etc. about the terms of engagements.
Experience, Qualification, and Skills required:
- Minimum 2-3 years of experience in the Supply chain management department
- Any Graduate
- Strong analytical ability, Proficient in advanced MS Excel, able to build analytical models
- Ability to understand business problems and convert that into data analytic problems
- Understanding of inventory management and planning

Position: Logistics Specialist
Experience: 8 - 12 years in logistics and warehouse
Work location: Chennai
Roles and responsibilities
- You will be responsible for the inventory management, warehousing and logistics activities associated with the distribution.
- Coordinate end to end Warehouse Operations Inbound, Outbound ,Transportation and 3PL operations
Drive efficient processes to enhance warehouse operations - Controls inventory levels by conducting physical counts; reconciling with data storage system
- Experience with SAP order to cash process.(MM&SD Module) Excellent spreadsheet modeling skills required.
- High school diploma or equivalent; a Bachelor's degree in Logistics, Supply Chain Management, or related field is advantageous.
- Proficiency in warehouse management software and familiarity with inventory control systems.
- Strong organizational and multitasking abilities with attention to detail.
- Effective communication skills and the ability to work in a team environment.
- Knowledge of health and safety regulations in a warehouse setting.
- Problem-solving skills and the ability to handle unexpected situations efficiently.
Responsibilities and Duties
Handling Import Documentation. Update Client for Shipment Status. Daily DSR Report to Party & Head Office. Trace the shipment status through websites and by personal contact to shipping lines. Resolving customer queries with help of documentation team. Handling Good Communicate with consignee, S/ Line, CFS, Transporter by mail. Checking shipment arrival and IGM details in ICEGATE of customs. Consignee Dispatch requirement as per schedule to various plant. Collect the delivery orders from shipping line and freight forwarders and clearing fromPORT/CFS. Handling DPD Client shipments with BMCT, NSICT, NSIGT, JNPT & GTI Terminals. Co-Ordination with custom clearance dept for getting status and to avail required Documents. Good Communicate to clear shipment with in free days without Detention & Demurrage. Co-ordinating with Delivery Agent/ Transporter for Delivery of Shipment & Planning forDelivery. Sending import Agency Bill with Shipping, CFS, Container Survey, Transporter Bill & etc. Arranging for payment of Imports Bills
About the Role:
Order & Inventory Management Lead (OML) supports and enables the delivery and execution of the Sales order for ConvaTec India along with financial credit / debit note and product evaluation sample management for our distributors.
This is an incredibly diverse and challenging role that will require a diverse and practiced knowledge of an ERP system along with very good skills in excel.
Key Duties and Responsibilities
Order Management
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Capturing sales order entry in SAP, check for special pricing & approval validity, save documents in drive, create output, share with customer
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Check for payment receipt via bank statement/ mails, messages
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Order release from finance and tracking of pending orders
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Create delivery order and share with the warehouse team
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Review dispatch details, follow up with customers for logistics partner
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Backorder management and apt stock allocation
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Samples for product evaluation order entry in SAP
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Tracking sample shipment to sales team
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Expiry stock management data MIS
Inventory Management
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Support stock queries from sales team
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Communicate pending order status to sales team/ customers
Credit & Debit Note Management
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Coordinate with the external claims processing vendor and internal stakeholders
Others
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MIS - pending orders in system region wise
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Product evaluation sample processed monthly reports
Language Skills Required
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Speaking: English
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Writing/Reading: English
Education/Experience/Qualifications:
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Minimum of a bachelor’s degree is required with preferred focus in supply chain order management or a related discipline
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Minimum of 5 years of experience related to supply chain or similar functions
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Excellent communication (written and verbal) skills
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Willing to work to tight deadlines
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Demonstrated track record of taking the initiative
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Executive presence and ability to influence stakeholders
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Excellent analytical skills
Desired and required:
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Working knowledge banking operations
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Strong and wide understanding of Excel & Report writing
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Computer literate including good understanding of any ERP system, preferably SAP
Position: Supervisor - Logistics
Location: Bangalore (Jakkanahalli Cross, T Begur, Nh-4, Nelamangala)
Payroll: Randstad
Candidate Profile
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2 to 5 years of Experience.
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Excellent communication skills with good Knowledge of Kannada & English. Knowledge of Tamil, Telugu and Hindi will be added advantage.
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Candidate should be from Logistics background with sound understanding of local and interstate Transportation.
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Open to Travel to Tamil Nadu, Karnataka, AP, Telanga and Kerala for collection of material.
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Well versed with documentation involved in domestic transportation.
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Understanding of Warehouse operations (Collection, Unloading, Packing, Loading, Dispatch).
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Skills required – problem solving, negotiation
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Computer Knowledge is must
Job description
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Manage contract vehicles and hire vehicles from market for day to day operations.
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Co-ordinate with corporate Logistics team, Customer and collection team for timely execution of orders.
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Responsible for timely packaging and movement of material.
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Meeting with clients/site visit to understand the requirements.
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Prepare route plan as per business requirement.
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Resolve day to day operational challenges.
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SOP Implementation and adherence.
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Maintain and share reports.
What you will do:
- Working with business teams across the company to define requirements and high-level process/system solutions, leading cross-functional teams (10-25) and managing the timelines for field sourcing teams to support sourcing and on-boarding of supply
- Working on strategies to acquire supply for existing business and new product lines and executing through field teams
- Driving margins improvements by improving supply acquisition cost
- Improving driver engagement and adoption to technology
- Regularly communicating with senior management and clients on status, risks and change control
- Defining KPIs/KRAs on which would form the base for different processes
Desired Candidate Profile
What you need to have:- Graduates from Tier 1/2/3 engineering colleges and/or Tier 2/3 management colleges
- 2-10 years of frontline operational experience in B2B domain at a city/hub level
- Ability to adapt quickly to a new environment

