Role Overview
We are looking for a highly organized and tech-savvy Operations Support Executive to manage order processing, supplier coordination, and customer support. This role requires someone with strong communication skills, attention to detail, and a genuine interest in operations and digital tools.
Responsibilities
- Order and Fulfillment Management
- Handle 20–50 orders per day through our backend (Magento)
- Verify supplier stock status and ensure order confirmation within 24 hours
- Manage order lifecycle: from order creation to shipment tracking and delivery confirmation
- Shipping and Logistics Coordination
- Follow up on shipment status with suppliers and courier partners daily
- Maintain accurate shipping records and update customers on ETA or delays
- Escalate and resolve delivery exceptions and backorders proactively
- Supplier and Customer Interaction
- Communicate with 10–15 suppliers and 5–10 customers daily via email and phone
- Track and resolve operational issues raised by customers or suppliers
- Collect shipping documentation, return updates, and dispute resolutions
- Technology and Tools
- GPT for communication and translation
- Business tools such as Magento, Google Sheets/Excel,
- Regularly update product and order data with high accuracy
- Participate in internal process automation and tool testing as needed
Required Skills and Qualifications
- 2+ years of experience in operations support, logistics, or backend e-commerce
- Strong English communication skills, both written and verbal
- Proven ability to handle multi-party coordination and resolve issues independently
- Skills in Excel/Google Sheets (pivot tables, VLOOKUP, filters)
- Hands-on experience with tools like Magento, Zoho CRM, or similar platforms is a plus
- Strong interest in technology comfortable learning new tools and systems
- Ability to document processes and work in a structured, accountable way
Preferred Qualifications
- Experience in e-commerce
- Familiarity with order management systems and supply chain processes
- Basic understanding of procurement or logistics workflows
What We Offer
- Remote-first role with flexibility
- Opportunity to work with a Nordic company scaling across Europe
- Exposure to international supplier and customer ecosystems
- Growth path into vendor management or process automation roles
Shubham Vishwakarma
Full Stack Developer - Averlon
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Handle end‑to‑end export and import operations, including documentation, customs compliance, freight booking, shipment coordination and banking procedures, ensuring timely & accurate movement of goods.
Key Responsibilities:
- Manage all export documentation (Commercial Invoice, Packing List, Bill of Lading, COA/COO, Shipping Bill, etc.) and bank submissions.
- Handle import documentation, including LC applications, E‑Way bills, indemnity bonds, and customs clearance coordination.
- Coordinate with freight forwarders, CHA, shipping lines, transporters, factory staff, CFS/ICD operators.
- Track shipments, follow up on duty drawback/realization certificates, ensure compliance with trade regulations and renewal of IEC, RCMC, LUT/UIN as needed.
- Maintain accurate export/import records (physical & digital), track transaction status, and liaise with banks & clients for settlements.
Requirements:
- Bachelor’s degree (Logistics/International Trade/Related) or Diploma in Export–Import Management.
- 5–6 years hands‑on export/import operations & documentation experience.
- Strong knowledge of customs regulations, documentation, DGFT / ICEGATE procedures.
- Proficiency in MS Office and digital transaction handling.
- Excellent communication, coordination, organizational, and time‑management skills.
Job Title: Shipping Executive
Location: Gurgaon
Department: Shipping & Logistics
Sub-Department: Shipping & Logistics
Experience: 2 – 5 Years
Qualification: B.Com
Languages Required: English, Hindi
Job Summary
We are seeking a detail-oriented Shipping Executive with hands-on experience in export documentation and logistics operations, particularly in the apparel industry. The ideal candidate will ensure smooth coordination of shipment processes in compliance with Indian customs regulations.
Key Responsibilities
- Prepare and manage export documentation as per Indian customs requirements for apparel shipments
- Coordinate with freight forwarders, CHA, and internal teams for timely shipment execution
- Ensure compliance with export regulations and documentation accuracy
- Maintain shipment records and update relevant systems
- Track shipments and resolve any logistics-related issues
Required Skills & Competencies
- Strong knowledge of export documentation and shipping procedures
- Familiarity with Indian customs regulations for export
- Proficiency in MS Office and basic computer applications
- Good communication skills in English and Hindi
- Ability to coordinate effectively with internal and external stakeholders
Preferred Candidate Profile
- Prior experience in shipping/logistics within the apparel industry
- Ability to work in a fast-paced environment with attention to detail
Responsibilities
Inventory & Stock Management
• Maintain accurate and up-to-date inventory records for:
• Fabrics (raw materials)
• Readymade sarees
• Artwork products
• Bulk stock
• Returns and exchanges
• Track fabric consumption against confirmed orders and production plans
• Record and monitor all stock movements, including inward, outward, damaged, returned, and
exchanged items
• Ensure minimum stock levels are maintained and proactively raise replenishment alerts
• Coordinate with the Supply Chain team to ensure timely availability of fabrics and materials
Dispatch & Order Coordination
• Coordinate closely with the Dispatch team to ensure timely and accurate order fulfillment
• Act as the primary point of coordination between Dispatch and Customer Care teams
• Share real-time updates on dispatch status, shipment tracking, and delivery timelines
• Support resolution of dispatch-related issues, including delays, RTOs, returns, and exchanges
• Ensure all customer-facing information related to orders and inventory is accurate and consistent
Customer Support & Issue Resolution
• Assist the Customer Care team with order status inquiries and dispatch-related concerns
• Coordinate with internal teams to resolve customer complaints related to inventory or dispatch
• Ensure smooth closure of customer issues with proper documentation and follow
About Intugine:
The physical goods we consume every day (think dairy, snacks, furniture, clothing, electronics, automobiles, etc.) are sourced, manufactured, stored, and moved across a highly intricate supply chain before they can reach us. The brands that operate these supply chains find it difficult to adhere to promised delivery times, meet customer expectations, or control operations costs.
Intugine Technologies, one of the world’s leading multimodal supply chain visibility providers, helps brands across the globe optimize operations, reduce logistics costs, and delight customers. Our best-in-class visibility platform helps businesses gain comprehensive visibility over their supply chain across modalities(air/land/sea/rail). Over 75 large enterprises like Philips, Flipkart, Xiaomi, Diageo, Kuehne Nagel, Ultratech Cement, Myntra, Swiggy Instamart and Mahindra Logistics rely on Intugine to ensure efficiency in their everyday operations.
Role:
The Associate Manager - Implementation plays a pivotal role in the business and carries a high level of responsibility. As well as overseeing all operational areas of the business, the role is central in supporting business growth. He/she interfaces directly with both customers and providers.
Responsibilities:
- End-to-end implementation of Intugine's solution at mid-market customers, ensure timely implementation by directing, guiding others, and applying various operational excellence tools to resolve problems including providing training.
- Travel to client locations to understand their needs, train them about Intugine's solutions and build relationships with them.
- Design and set up processes and work on continuous improvement of the set processes
- Collaborate with the technical team to set up or configure Intugine’s software platform as per clients’ requirements and troubleshoot technical issues raised by them.
- Set and monitor KPIs to access projects.
- Implement systems and processes that deliver improvement toward 100% conformance to client requirements.
- Research and analyze Intugine's new products and design a process for their implementation.
Requirements :
- 1-2 years of experience in product implementation
- B2B SaaS implementation experience preferred
- You must be able to see the big picture as well as the finer details, as your work is across the spectrum. You will deal in small daily matters, as well as larger aims and setting goals. A systematic organized approach to work is vital.
- Brilliant communication and interpersonal skills, for dealing with many types of people at all levels in a direct diplomatic way is essential. An understanding of customer/client requirements is a must.
- Soft skills, including effective time management, prioritizing, and delegation, are a must.
- Knowledge of SCM is a plus.
- Having natural creative flair and being full of ideas and energy to introduce new concepts and innovations would also be advantageous.
- Desire to assume responsibility and work autonomously.
- Highly organized and able to juggle numerous tasks.
- Good written and spoken English (being a native speaker will be a plus).
Perks at Intugine:
- Comprehensive Health Cover - For you
- Personal Development Budget- Upskill yourself, we’ve got the bill
- Flexible Working Hours - Set your work hours
- Open door policy - No to cubicles. Yes to the Open door policy.
- Generous Parental Leave - Cause work comes second sometimes
- Documented Equal Pay Policy - Since we’re in 2025!
- Education Assistance - Let us help you soar to new heights
- Work Autonomy - Enjoy complete ownership over your work
- Employee Life Skill Training Program - Regular sessions on tax saving, investments, mental well-being, health and Fitness, etc.
- Company Outings - Unwind with teammates. Work can wait.
- Paid time off - Because your well-being is our priority
Job Description-Supply Chain Executive
- Establish and lead execution of operation strategy; reduce supply chain complexities
- Manage all supply chain related activities to ensure accurate delivery of products in all sales channels
- Minimizes sales returns/damaged goods and short-expiry goods by monitoring returns, developing a depletion plan and avoiding overstocking the points of sales
- Develop and maintain an excellent rapport with key stakeholders such as clients, suppliers, community organisations, regulatory bodies etc
- Making inventory plans, monitoring current stock and FG level, resource allocation as per budget etc.
- Supervise logistics from the plant to each city warehouse to ensure in-time deliveries
- Supervise intra-city day-to-day logistics as per the distribution plan which includes creating a daily dispatch plan, transportation of FGs to retail stores and ensuring timely delivery to retail stores
- Overseeing warehouse Management, ensuring statutory compliances are met and optimizing warehouse operations
- Monitoring performance of SCM & logistics operations by analyzing parameters like transportation costs, damages, TAT, order fulfilment rate etc.
- Proactively identify process gaps in SCM & logistics operations and find opportunities for optimization by continuously monitoring SCM Metrics
- Liaising and convincing external stakeholders like transportation service providers, dealers etc. about the terms of engagements.
Experience, Qualification, and Skills required:
- Minimum 2-3 years of experience in the Supply chain management department
- Any Graduate
- Strong analytical ability, Proficient in advanced MS Excel, able to build analytical models
- Ability to understand business problems and convert that into data analytic problems
- Understanding of inventory management and planning
Position: Logistics Specialist
Experience: 8 - 12 years in logistics and warehouse
Work location: Chennai
Roles and responsibilities
- You will be responsible for the inventory management, warehousing and logistics activities associated with the distribution.
- Coordinate end to end Warehouse Operations Inbound, Outbound ,Transportation and 3PL operations
Drive efficient processes to enhance warehouse operations - Controls inventory levels by conducting physical counts; reconciling with data storage system
- Experience with SAP order to cash process.(MM&SD Module) Excellent spreadsheet modeling skills required.
Company Description
Miko is an advanced artificial intelligence innovation lab with a mission to bring AI and robotics to every consumer home. Headquartered in Mumbai, India, our workforce spans several countries, including the United States, Canada, Europe, and the Middle East. To check out various product offerings, visit Miko's website.
Responsibilities:
Non-Direct Routing (NDR) Optimization:
- Develop and implement strategies to optimize NDR processes, minimizing transportation costs while maintaining service levels.
- Collaborate with internal stakeholders (sales, procurement, customer service) to identify NDR opportunities and -streamline order fulfillment.
- Manage carrier and logistics service provider relationships, negotiating rates, managing contracts, and ensuring compliance with routing guidelines.
Reverse Logistics (RVP) Management:
- Oversee the RVP process, encompassing returns, exchanges, and product recalls, to minimize costs and maximize recovery value.
- Partner with customer service, repair, and warehouse teams to streamline RVP processes and improve customer satisfaction.
- Manage relationships with reverse logistics partners, vendors, and service providers to ensure timely and efficient processing of returns and exchanges.
Pickup Coordination:
- Coordinate pickups from various locations (suppliers, warehouses, distribution centers) to optimize transportation efficiency and minimize costs.
- Schedule and monitor pickup activities, track shipment status, and resolve any issues or delays to ensure on-time pickup and delivery.
- Communicate pickup schedules and requirements to carriers and internal stakeholders for alignment with logistics plans.
Performance Monitoring & Continuous Improvement:
- Develop key performance indicators (KPIs) and metrics to measure logistics performance in areas like on-time - pickup/delivery, NDR utilization, and RVP processing time.
- Analyze logistics data and performance metrics to identify trends, root causes of issues, and opportunities for improvement.
- Lead cross-functional teams in implementing process improvements, best practices, and technology solutions to enhance logistics efficiency and customer service.
Qualifications:
- Degree in Supply Chain Management, Logistics, Engineering, or a related field (preferred).
- 1-3 years of experience in logistics operations, transportation management, or a similar role.
- Proven track record of identifying and implementing logistics process improvements.
- Strong analytical skills with proficiency in data analysis tools and techniques.
- Excellent communication, collaboration, and interpersonal skills with the ability to influence stakeholders across departments.
- Experience working with transportation management systems (TMS) a plus
Job Description
Joining: Immediate
ReDesyn is a merchandise dropshipping company that lets creators launch their
Merchandise at zero upfront cost. Our mission is to let influencers, apps, brands &
Creators monetize their reach using merchandise enabling digital tools.
About Role | Operations Head/Supply Chain Manager
• Managing Supply Chain Operations for a leading B2C eCommerce firm
• Collaborating and directing the activities of all functions involved in the
purchasing, planning, warehousing, and control of materials.
• Complete Understanding of end-to-end supply chain and complex modeling
of workflows for Category
• Provide specific cost reduction and waste removal opportunities within and
across categories
• Identify and articulate strategic importance of metrics as a basis for
managing tradeoffs, improving the customer experience, and making
decisions with internal and external stakeholders
• Leading projects impacting Supply Chain transformation (ordering process,
service levels, inventory, logistics, packaging, etc.)
• Work closely with vendor leadership and/or operations senior leaders on
strategies to reduce cost, lead time, and waste across the end-to-end supply
chain.
• Deliver maximum product availability in the category ensuing healthy
inventory level and optimal supply chain set-up.
• Be solution-oriented & integrate strong and clear data analysis and business
rationale into sound decision-making and problem-solving.
• Ability to manage data and coordinate growing daily order volume.
• Managing and coordinating on-demand manufacturing.
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
- Ensuring achievement of strategic objectives – SLA’s and other revenue targets
- Building and maintaining relationships with all key stakeholders in the hospital supply chain and the vendor’s management team
- Strategizing and executing annual price discovery exercise and keep the formulary up to date
- Providing price and market-linked information to clients and be abreast with any risks of supply that may occur
- Representing the company during critical review meets at both client and vendor end
- Monitoring and controlling the receivables and payables regularly
- Reviewing the internal MIS and conducting weekly reviews for the senior management team
- Training and guiding the bulk supply team members to perform and grow in their respective functions
What you need to have:
- Pharma (Graduate) + M Pharm or MBA (Healthcare / General / Pharmaceutical)
- Hands-on Experience in hospital supply chain operations
- Clear and crisp communication skill – both spoken and written
- Proficient in data crunching and coming up with actionable insights for the
hospital’s management team - Sense of timeliness, organization skills and ability to handle urgencies in a
composed manner. - Culture fit of working in a fast-paced environment
- Background in Inventory management
- Process-oriented
- Problem-solving ability with an ability to handle multiple tasks simultaneously
At Cypherock, We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We build "Worlds' first products" from India, work at the intersection of Blockchain, Security, Embedded Hardware & Cryptography, and have worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, Bank of America amongst others.
As the primary person working directly with the CEO on all things non-tech, we think it will be a great fit if -
- You are interested to work in Web3 & Crypto.
- You can work on general management operations for the company.
- You do not wait for instructions and guidelines but believe in taking end-to-end ownership of things.
- You have preferably worked with a hardware startup before.
- You have good negotiation skills and can handle procurement and inventory through Alibaba and other international sourcing.
- You can handle international logistics and procurement of electronic components.
- You can handle inventory of the hardware product.
- You strive towards operational peak efficiency.
- You can handle the accounting and finances of the company.
- If need be, you can help us with the QA of the product.
- You can commit for at least 6 months.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon