
Role Overview
We are looking for a highly organized and tech-savvy Operations Support Executive to manage order processing, supplier coordination, and customer support. This role requires someone with strong communication skills, attention to detail, and a genuine interest in operations and digital tools.
Responsibilities
- Order and Fulfillment Management
- Handle 20–50 orders per day through our backend (Magento)
- Verify supplier stock status and ensure order confirmation within 24 hours
- Manage order lifecycle: from order creation to shipment tracking and delivery confirmation
- Shipping and Logistics Coordination
- Follow up on shipment status with suppliers and courier partners daily
- Maintain accurate shipping records and update customers on ETA or delays
- Escalate and resolve delivery exceptions and backorders proactively
- Supplier and Customer Interaction
- Communicate with 10–15 suppliers and 5–10 customers daily via email and phone
- Track and resolve operational issues raised by customers or suppliers
- Collect shipping documentation, return updates, and dispute resolutions
- Technology and Tools
- GPT for communication and translation
- Business tools such as Magento, Google Sheets/Excel,
- Regularly update product and order data with high accuracy
- Participate in internal process automation and tool testing as needed
Required Skills and Qualifications
- 2+ years of experience in operations support, logistics, or backend e-commerce
- Strong English communication skills, both written and verbal
- Proven ability to handle multi-party coordination and resolve issues independently
- Skills in Excel/Google Sheets (pivot tables, VLOOKUP, filters)
- Hands-on experience with tools like Magento, Zoho CRM, or similar platforms is a plus
- Strong interest in technology comfortable learning new tools and systems
- Ability to document processes and work in a structured, accountable way
Preferred Qualifications
- Experience in e-commerce
- Familiarity with order management systems and supply chain processes
- Basic understanding of procurement or logistics workflows
What We Offer
- Remote-first role with flexibility
- Opportunity to work with a Nordic company scaling across Europe
- Exposure to international supplier and customer ecosystems
- Growth path into vendor management or process automation roles

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Oversee and manage end-to-end supply chain operations (imports, customs, warehousing, logistics, inventory)
Coordinate with international suppliers, clearing agents, and freight forwarders
Forecast demand and maintain optimal inventory levels to prevent stockouts or overstocking
Improve operational efficiency, reduce costs, and ensure on-time delivery SLAs
Manage warehouse partners across locations (3PLs) and ensure best practices
Ensure compliance with import/export laws, EPR compliance, and sustainability norms
Maintain accurate reports on SKU movements, aging inventory, and replenishment schedules
Position: SCM Head (leather, trims, hardware, and raffia)
Location: IMT Manesar
Experience: 10+ year in SCM in Bag manufacturing Industry
Salary: Negotiable
Industry: Fashion/ apparel/ leather
Education: Bachelors/Masters degree in Supply Chain Management, Logistics, or related field.
We are looking for a seasoned Supply Chain Manager with 10-15 years of experience. The ideal candidate will possess strong knowledge of leather, trims, hardware, and raffia. You will lead our supply chain team, developing and implementing strategies to optimize efficiency, reduce costs, and enhance overall supply chain resilience.
Key Responsibilities:
· Develop and execute comprehensive supply chain strategies aligned with business revenue.
· Lead and build a high-performing supply chain team.
· Negotiate contracts and prices with suppliers.
· Manage inventory levels, ensuring optimal stock levels and minimizing waste.
· Implement and maintain robust supply chain processes and systems.
· Identifying opportunities for cost savings and process improvements.
· Collaborate with internal teams (production, procurement, logistics) to ensure seamless operations.
· Ensure compliance with regulatory requirements and industry standards.
Requirements:
· 10-15 years of experience in Supply Chain Management, preferably in bag manufacturing or similar industries.
· Strong knowledge of leather, trims, hardware, and raffia.
· Proven leadership and team management skills.
· Action-oriented approach with excellent problem-solving abilities.
· Excellent communication, negotiation, and interpersonal skills.
· Strong analytical and strategic thinking skills.
· Ability to work under pressure and meet deadlines.
Certifications:
- APICS, CSCP, or similar certifications preferred.
Mail updated resume with current salary-
Email: jobs[at]glansolutions[dot]com
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Responsibilities
Inventory & Stock Management
• Maintain accurate and up-to-date inventory records for:
• Fabrics (raw materials)
• Readymade sarees
• Artwork products
• Bulk stock
• Returns and exchanges
• Track fabric consumption against confirmed orders and production plans
• Record and monitor all stock movements, including inward, outward, damaged, returned, and
exchanged items
• Ensure minimum stock levels are maintained and proactively raise replenishment alerts
• Coordinate with the Supply Chain team to ensure timely availability of fabrics and materials
Dispatch & Order Coordination
• Coordinate closely with the Dispatch team to ensure timely and accurate order fulfillment
• Act as the primary point of coordination between Dispatch and Customer Care teams
• Share real-time updates on dispatch status, shipment tracking, and delivery timelines
• Support resolution of dispatch-related issues, including delays, RTOs, returns, and exchanges
• Ensure all customer-facing information related to orders and inventory is accurate and consistent
Customer Support & Issue Resolution
• Assist the Customer Care team with order status inquiries and dispatch-related concerns
• Coordinate with internal teams to resolve customer complaints related to inventory or dispatch
• Ensure smooth closure of customer issues with proper documentation and follow
Our Client, is a leading manufacturer of high-quality stainless-steel kitchenware, sheet metal products, and industrial components. With a strong legacy of innovation and manufacturing excellence, we cater to both domestic and global markets.
We are looking for a competent and detail-driven Costing Engineer Mechanical Engineer with 3+ years of experience in the manufacturing industry preferably sheet metal. The role focuses on accurate costing of components and assemblies made from stainless steel and other materials, ensuring competitive pricing and cost control.
Key Responsibilities:
- Analyze engineering drawings and specifications to prepare detailed cost estimates for sheet metal parts and assemblies.
- Evaluate raw materials, laser cutting, bending, welding, powder coating, and assembly, punching, deep drawing, TIG welding, buffing/polishing costs.
- Collaborate closely with production, procurement/purchase and design teams for costing inputs and feasibility analysis.
- Analyse cost variances and suggest cost optimization strategies.
- Coordinate with suppliers and vendors for material pricing and rate negotiations.
- Support the sales team by providing costing details for RFQs and pricing decisions. Maintain and update costing records using ERP tools.
- Assist in budgeting and pricing strategies for new and existing products.
Qualifications and Skills:
- B.E./B.Tech in Mechanical Engineering or equivalent.
- Minimum 3 years of experience in costing within the sheet metal/stainless steel manufacturing domain.
- Strong understanding of manufacturing processes and shop floor operations.
- Experience with costing software and MS Excel
- Ability to interpret engineering drawings and BOMs.
- Strong analytical, documentation, and coordination skills.
- Positive attitude and commitment to continuous improvement.
- Proficient in reading and interpreting technical drawings (AutoCAD/SolidWorks).
- Knowledge of fabrication processes shearing, punching, bending, welding, powder coating.
- Good negotiation and vendor management skills.
Job Description-Supply Chain Executive
- Establish and lead execution of operation strategy; reduce supply chain complexities
- Manage all supply chain related activities to ensure accurate delivery of products in all sales channels
- Minimizes sales returns/damaged goods and short-expiry goods by monitoring returns, developing a depletion plan and avoiding overstocking the points of sales
- Develop and maintain an excellent rapport with key stakeholders such as clients, suppliers, community organisations, regulatory bodies etc
- Making inventory plans, monitoring current stock and FG level, resource allocation as per budget etc.
- Supervise logistics from the plant to each city warehouse to ensure in-time deliveries
- Supervise intra-city day-to-day logistics as per the distribution plan which includes creating a daily dispatch plan, transportation of FGs to retail stores and ensuring timely delivery to retail stores
- Overseeing warehouse Management, ensuring statutory compliances are met and optimizing warehouse operations
- Monitoring performance of SCM & logistics operations by analyzing parameters like transportation costs, damages, TAT, order fulfilment rate etc.
- Proactively identify process gaps in SCM & logistics operations and find opportunities for optimization by continuously monitoring SCM Metrics
- Liaising and convincing external stakeholders like transportation service providers, dealers etc. about the terms of engagements.
Experience, Qualification, and Skills required:
- Minimum 2-3 years of experience in the Supply chain management department
- Any Graduate
- Strong analytical ability, Proficient in advanced MS Excel, able to build analytical models
- Ability to understand business problems and convert that into data analytic problems
- Understanding of inventory management and planning
About the Role:
As a Solution Design team member, you will be focused on designing solutions for some of the most challenging and exciting problems that we are working to solve in the logistics industry. You will be responsible for understanding the customer's business, supply chain challenges and building practical processes or technologically led solutions for these. This role is varied and fast-paced – constantly adapting to the logistics industry's landscape and business needs.
Key responsibilities:
- Study the customer's supply chain process and build a deeper understanding of industry-specific supply chains, their underlying & fundamental challenges, and build holistic solutions.
- Analyze data to come up with actionable insights.
- Drive implementation of complex engagements.
- Become a knowledge powerhouse within the organization for anything related to logistics.
- Develop holistic business requirements and drive product development while working with the product and technology team.
- Take ownership of complex projects, work with cross-functional teams and drive the projects to completion. Be accountable for the overall technical excellence and quality of the technical output.
- Educate and support customers, both pre-and post-sales, helping them with implementation, testing, integrations, and more.
Preferred qualifications:
- MBA with 4+ years of solid experience in Logistics.
- Good knowledge of logistics, preferably within Steel, Cement, FMCG, Transportation or related industries.
- Good to have experience working with B2B product-based organizations.
- Ability to understand the processes and cost drivers of customers from different industries.
- Strong analytical skills, with the ability to translate data into insights.
- Self motivated, result - oriented with a bias for speed and action.
- Good verbal, written, social, presentation and interpersonal skills.
- Ability to thrive in a multi-tasking environment and adjust priorities on-the-fly while still focusing on details and being analytical.
Our client is a producer of superior quality products. Our client is the largest single location manufacturing facility in India with certifications of ISO 9001, 14001, OHSAS 18001 along with other product specific certifications.
- Ensuring strategic product-mix plan deliver Profitability
- Generating raw material requirements in line with production forecast and monitor Working capital
- Identifying and implementing opportunities for optimizing cost, time and quality for the supply & material
1) Planning & Control
- Developing production plans in coordination with Demand Planner driven S&OP process.
- Participating in capacity planning and analysis, highlighting constraints & excess capacity, Product mix-profitability matrix analysis enhancing business growth
- Working closely with Procurement on forward buying, production-exigency controls, etc., in case of shortage of materials/ products Long term visibility for high lead time/ critical raw materials
- Monitoring and continuously striving to improve OTIF levels
- Providing support for ongoing and new automations/ process improvements planned in the supply chain processes. Monitoring accuracy of production plans and variance
- Providing feedback to all concerned teams to ensure greater efficiency of the planning process and minimizing deviation from plans.
- Managing inventory targets (including safety stock levels) for raw materials in close coordination with Demand Planner and Procurement organization
- Developing inventory strategies on existing items, new products, and product phase-outs.
- Identifying & leading implementation of optimization opportunities to manage the cost of RM inventory lying at factory, depots, etc
- Maximizing deliveries of finished goods from various units as per given customer orders and deadlines in coordination with Logistics team
- Ensuring the Master data correctness in ERP
- Providing appropriate training to users to ensure timely MRP runs with proper results
- Planning & monitoring performance of subordinates & team & coaching them on how to improve the same in order to meet departmental goals
- Identifying and planning for requisite training & development requirements for subordinates & team to help bridge skill gaps
What you need to have:
- Qualifications - B.Tech /B.E.;MBA / PGDM
- At least 5+ years experience working in a plant
- Have experience as Supply Chain Manager
- Team handling experience
- Should be well versed with Supply Planning, Procurement, Production and Logistics functions
- Excellent handling of respective functional plans and adherance monitoring
Job Description:
We are looking for ‘Oracle Apps Lead’ with 12-plus years of work experience. As a part of our Technology/Solutions leadership team, you will be directly working with stakeholders to understand long-term strategic and mid-term business goals. This role will oversee both the Corporate Finance and HR which include Strong familiarity with Software Development Life Cycle.
Job Responsibilities:
- Experience in Analysis, Design, Development, Testing and Implementation of Software Applications using Oracle Applications R12x/12.0.6/12.2.5/Oracle Cloud spread across Implementations, Version upgrades, Data conversions and Customizations.
- Implementation and technical expertise in Oracle EBS Application Modules
- Good experience in PL SQL, Oracle Workflow, Oracle/OAF Forms, Reports, XML Publisher.
- Must have experience leading teams and Solution to deliver projects as Solution Architect to lead Blueprinting sessions and create a roadmap for project delivery and scope validation.
- Lead the translation of the client's business goals, objectives, and requirements into systems design
- Review and/or develop technical design documents to ensure completeness and feasibility with the overall ERP solution
Who We’re Looking For:
The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. He/she should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options and set priorities to resolve problems. The ideal candidate must be proactive, and go beyond expectations to achieve job results and create new opportunities. He/she must positively influence the team, motivate high performance, promote a friendly climate, give constructive feedback, provide opportunities for development, and manage career aspirations of direct reports. Communication skills are key here, to explain organizational objectives, assignments, and the big picture to the team, and to articulate team vision and clear objectives.
What you will do:
- Sourcing for the region (Maharashtra and Gujarat)
- Working closely with business development team and operations team to ensure the client expectations are properly met in terms of time and quality of sourcing
- Building and developing the required team to achieve the targets
- Driving efficiencies to maintain sourcing service levels and expanding margins of the region
- Building and implementing processes to increase the overall efficiency and reliability of the region
- Participating in cross-functional projects for high priority initiatives and bringing process and data- driven focused approach to support the organization's goals
- Driving change management to ensure efficient implementations of any new strategic change
- Collaborating closely with stakeholders like Operations, Finance, Product, Sales and New initiatives with the objective of driving stakeholder success
- Ensuring excellent customer and partner experience
Desired Candidate Profile
What you need to have:- Graduates from Tier 1/2 Engineering colleges/Post Graduate from Tier 1/2 Management colleges with good academic performance
- 4-8 years of frontline Operation/sourcing/channel management experience or P&L Management
- Strong leadership qualities to lead a large geographically spread team
- Ability to manage conflicts and good stakeholder management skills
- Multi-tasking capabilities and inter departmental coordination
- Product first mindset and relevant experience is a useful plus
- Experience in channel management in B2C space will be very useful
At Cypherock, We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We build "Worlds' first products" from India, work at the intersection of Blockchain, Security, Embedded Hardware & Cryptography, and have worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, Bank of America amongst others.
As the primary person working directly with the CEO on all things non-tech, we think it will be a great fit if -
- You are interested to work in Web3 & Crypto.
- You can work on general management operations for the company.
- You do not wait for instructions and guidelines but believe in taking end-to-end ownership of things.
- You have preferably worked with a hardware startup before.
- You have good negotiation skills and can handle procurement and inventory through Alibaba and other international sourcing.
- You can handle international logistics and procurement of electronic components.
- You can handle inventory of the hardware product.
- You strive towards operational peak efficiency.
- You can handle the accounting and finances of the company.
- If need be, you can help us with the QA of the product.
- You can commit for at least 6 months.








