
Role Overview
We are looking for a highly organized and tech-savvy Operations Support Executive to manage order processing, supplier coordination, and customer support. This role requires someone with strong communication skills, attention to detail, and a genuine interest in operations and digital tools.
Responsibilities
- Order and Fulfillment Management
- Handle 20–50 orders per day through our backend (Magento)
- Verify supplier stock status and ensure order confirmation within 24 hours
- Manage order lifecycle: from order creation to shipment tracking and delivery confirmation
- Shipping and Logistics Coordination
- Follow up on shipment status with suppliers and courier partners daily
- Maintain accurate shipping records and update customers on ETA or delays
- Escalate and resolve delivery exceptions and backorders proactively
- Supplier and Customer Interaction
- Communicate with 10–15 suppliers and 5–10 customers daily via email and phone
- Track and resolve operational issues raised by customers or suppliers
- Collect shipping documentation, return updates, and dispute resolutions
- Technology and Tools
- GPT for communication and translation
- Business tools such as Magento, Google Sheets/Excel,
- Regularly update product and order data with high accuracy
- Participate in internal process automation and tool testing as needed
Required Skills and Qualifications
- 2+ years of experience in operations support, logistics, or backend e-commerce
- Strong English communication skills, both written and verbal
- Proven ability to handle multi-party coordination and resolve issues independently
- Skills in Excel/Google Sheets (pivot tables, VLOOKUP, filters)
- Hands-on experience with tools like Magento, Zoho CRM, or similar platforms is a plus
- Strong interest in technology comfortable learning new tools and systems
- Ability to document processes and work in a structured, accountable way
Preferred Qualifications
- Experience in e-commerce
- Familiarity with order management systems and supply chain processes
- Basic understanding of procurement or logistics workflows
What We Offer
- Remote-first role with flexibility
- Opportunity to work with a Nordic company scaling across Europe
- Exposure to international supplier and customer ecosystems
- Growth path into vendor management or process automation roles

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Job Description:
We are seeking a skilled Logistics Executive to manage end-to-end export logistics operations. The role involves coordinating with internal teams and external partners to ensure timely and efficient movement of shipments.
Key Responsibilities:
- Update and negotiate daily freight rates, arrange quotations, and book vessels & containers
- Track shipments from origin to destination, including container lift-on/lift-out and stuffing
- Monitor export documentation and coordinate with CHAs, forwarders, vendors, and third-party agencies
- Verify freight & transportation invoices and coordinate with Accounts
- Report and track additional local charges
- Prepare and maintain daily, weekly, and monthly MIS reports
- Develop and update SOPs; handle troubleshooting and ad-hoc logistics tasks
- Conduct periodic vendor and operational visits to ensure smooth workflow
Required Skills & Competencies:
- Strong knowledge of export logistics and freight forwarding
- Excellent coordination and communication skills
- Proficiency in MIS reporting and documentation
- Problem-solving and target-driven mindset
- Ability to work with multiple stakeholders and handle operational challenges
We are looking for passionate and proactive professionals to join our Purchase Department for roles based in Ghatkopar, Mumbai.
🔹 Position 1: Sr. Purchase Engineer
Experience: 3–5 Years (Pharma Industry)
Salary: ₹30,000 – ₹50,000 (Negotiable)
🔹 Position 2: Jr. Purchase Engineer
Experience: 1–2+ Years (Manufacturing / Pharma)
Salary: ₹25,000 – ₹30,000 (Negotiable)
🎯 What We're Looking For
- Diploma / BE in Mechanical, Electrical, or related field
- Experience in Pharma / Automation / Equipment Manufacturing
- Strong knowledge of import/export documentation & procurement processes
- Hands-on experience with ERP systems
- Excellent vendor management, negotiation & communication skills
- Strong Excel, Word & documentation abilities
- Detail-oriented & proactive mindset
🛠 Key Responsibilities
- Managing purchase requisitions, raw materials & component sourcing
- Conducting vendor analysis, market research & cost-saving initiatives
- Tracking purchase orders through ERP
- Ensuring timely procurement and maintaining supplier relationships
- Preparing purchase records, agreements, and procurement reports
- Monitoring procurement performance, trends & compliance
📢 WE ARE HIRING — Logistics Executive
📍 Location: Amritsar
🧑💼 Employment Type: Full-Time
📅 Experience: 6+ Years
**📘 About the Role
We are seeking a proactive and experienced Logistics Executive to join our Commercial Operations team. The ideal candidate will have strong knowledge in freight logistics, international shipping, documentation, and shipment coordination. This role involves managing daily logistics operations, negotiating freight rates, handling documentation, tracking shipments, and coordinating between various stakeholders to ensure timely delivery and compliance.
🛠 Key Responsibilities
Logistics & Operations (Primary Duties):
- Update and communicate daily freight rates to the team.
- Negotiate competitive ocean freight rates and prepare quotations.
- Arrange vessel and container bookings and monitor shipments.
- Track export documentation and coordinate with forwarders and CHA.
- Maintain shipment status updates and prepare MIS reports.
- Monitor container stuffing and movement until delivery.
- Coordinate with accounts, vendors, and third-party agencies for invoicing and shipment releases.
- Handle troubleshooting and logistics-related challenges. V
Reporting & Administration:
- Maintain accurate documentation, filing, and records of all logistics activities.
- Prepare periodic logistics reports and support audit requirements.
Ad-hoc & Strategic Activities:
- Support creation and revision of Standard Operating Procedures (SOPs).
- Assist reporting managers/directors with special logistics projects.
- Participate in vendor and forwarder meetings as needed.
🎯 Qualifications & Requirements
- Education: Any Graduate / Diploma.
- Experience: Minimum 3 years in logistics, preferably with shipping lines, freight forwarders, or CHAs.
- Advanced proficiency in MS Excel and MS Office.
- Strong communication, time-management, and reporting skills.
- Excellent documentation and correspondence abilities.
- Ability to work collaboratively and deliver timely reports. Velvet Jobs
Responsibilities
Inventory & Stock Management
• Maintain accurate and up-to-date inventory records for:
• Fabrics (raw materials)
• Readymade sarees
• Artwork products
• Bulk stock
• Returns and exchanges
• Track fabric consumption against confirmed orders and production plans
• Record and monitor all stock movements, including inward, outward, damaged, returned, and
exchanged items
• Ensure minimum stock levels are maintained and proactively raise replenishment alerts
• Coordinate with the Supply Chain team to ensure timely availability of fabrics and materials
Dispatch & Order Coordination
• Coordinate closely with the Dispatch team to ensure timely and accurate order fulfillment
• Act as the primary point of coordination between Dispatch and Customer Care teams
• Share real-time updates on dispatch status, shipment tracking, and delivery timelines
• Support resolution of dispatch-related issues, including delays, RTOs, returns, and exchanges
• Ensure all customer-facing information related to orders and inventory is accurate and consistent
Customer Support & Issue Resolution
• Assist the Customer Care team with order status inquiries and dispatch-related concerns
• Coordinate with internal teams to resolve customer complaints related to inventory or dispatch
• Ensure smooth closure of customer issues with proper documentation and follow
About Intugine:
The physical goods we consume every day (think dairy, snacks, furniture, clothing, electronics, automobiles, etc.) are sourced, manufactured, stored, and moved across a highly intricate supply chain before they can reach us. The brands that operate these supply chains find it difficult to adhere to promised delivery times, meet customer expectations, or control operations costs.
Intugine Technologies, one of the world’s leading multimodal supply chain visibility providers, helps brands across the globe optimize operations, reduce logistics costs, and delight customers. Our best-in-class visibility platform helps businesses gain comprehensive visibility over their supply chain across modalities(air/land/sea/rail). Over 75 large enterprises like Philips, Flipkart, Xiaomi, Diageo, Kuehne Nagel, Ultratech Cement, Myntra, Swiggy Instamart and Mahindra Logistics rely on Intugine to ensure efficiency in their everyday operations.
Role:
The Associate Manager - Implementation plays a pivotal role in the business and carries a high level of responsibility. As well as overseeing all operational areas of the business, the role is central in supporting business growth. He/she interfaces directly with both customers and providers.
Responsibilities:
- End-to-end implementation of Intugine's solution at mid-market customers, ensure timely implementation by directing, guiding others, and applying various operational excellence tools to resolve problems including providing training.
- Travel to client locations to understand their needs, train them about Intugine's solutions and build relationships with them.
- Design and set up processes and work on continuous improvement of the set processes
- Collaborate with the technical team to set up or configure Intugine’s software platform as per clients’ requirements and troubleshoot technical issues raised by them.
- Set and monitor KPIs to access projects.
- Implement systems and processes that deliver improvement toward 100% conformance to client requirements.
- Research and analyze Intugine's new products and design a process for their implementation.
Requirements :
- 1-2 years of experience in product implementation
- B2B SaaS implementation experience preferred
- You must be able to see the big picture as well as the finer details, as your work is across the spectrum. You will deal in small daily matters, as well as larger aims and setting goals. A systematic organized approach to work is vital.
- Brilliant communication and interpersonal skills, for dealing with many types of people at all levels in a direct diplomatic way is essential. An understanding of customer/client requirements is a must.
- Soft skills, including effective time management, prioritizing, and delegation, are a must.
- Knowledge of SCM is a plus.
- Having natural creative flair and being full of ideas and energy to introduce new concepts and innovations would also be advantageous.
- Desire to assume responsibility and work autonomously.
- Highly organized and able to juggle numerous tasks.
- Good written and spoken English (being a native speaker will be a plus).
Perks at Intugine:
- Comprehensive Health Cover - For you
- Personal Development Budget- Upskill yourself, we’ve got the bill
- Flexible Working Hours - Set your work hours
- Open door policy - No to cubicles. Yes to the Open door policy.
- Generous Parental Leave - Cause work comes second sometimes
- Documented Equal Pay Policy - Since we’re in 2025!
- Education Assistance - Let us help you soar to new heights
- Work Autonomy - Enjoy complete ownership over your work
- Employee Life Skill Training Program - Regular sessions on tax saving, investments, mental well-being, health and Fitness, etc.
- Company Outings - Unwind with teammates. Work can wait.
- Paid time off - Because your well-being is our priority
Executive - Backend CRM / Spares / AMC
OFFICE LOCATION - Nerkundram, Chennai - 600107
A graduate (Male / Female)
• To Increase the business
• To Achieve AMC & Conversion Target
• To Participate in enquiries For AMC
• To Ensure AMC & Spares Sales Payment are Collected Timely
• Handling high-users
Company Description
Miko is an advanced artificial intelligence innovation lab with a mission to bring AI and robotics to every consumer home. Headquartered in Mumbai, India, our workforce spans several countries, including the United States, Canada, Europe, and the Middle East. To check out various product offerings, visit Miko's website.
Responsibilities:
Non-Direct Routing (NDR) Optimization:
- Develop and implement strategies to optimize NDR processes, minimizing transportation costs while maintaining service levels.
- Collaborate with internal stakeholders (sales, procurement, customer service) to identify NDR opportunities and -streamline order fulfillment.
- Manage carrier and logistics service provider relationships, negotiating rates, managing contracts, and ensuring compliance with routing guidelines.
Reverse Logistics (RVP) Management:
- Oversee the RVP process, encompassing returns, exchanges, and product recalls, to minimize costs and maximize recovery value.
- Partner with customer service, repair, and warehouse teams to streamline RVP processes and improve customer satisfaction.
- Manage relationships with reverse logistics partners, vendors, and service providers to ensure timely and efficient processing of returns and exchanges.
Pickup Coordination:
- Coordinate pickups from various locations (suppliers, warehouses, distribution centers) to optimize transportation efficiency and minimize costs.
- Schedule and monitor pickup activities, track shipment status, and resolve any issues or delays to ensure on-time pickup and delivery.
- Communicate pickup schedules and requirements to carriers and internal stakeholders for alignment with logistics plans.
Performance Monitoring & Continuous Improvement:
- Develop key performance indicators (KPIs) and metrics to measure logistics performance in areas like on-time - pickup/delivery, NDR utilization, and RVP processing time.
- Analyze logistics data and performance metrics to identify trends, root causes of issues, and opportunities for improvement.
- Lead cross-functional teams in implementing process improvements, best practices, and technology solutions to enhance logistics efficiency and customer service.
Qualifications:
- Degree in Supply Chain Management, Logistics, Engineering, or a related field (preferred).
- 1-3 years of experience in logistics operations, transportation management, or a similar role.
- Proven track record of identifying and implementing logistics process improvements.
- Strong analytical skills with proficiency in data analysis tools and techniques.
- Excellent communication, collaboration, and interpersonal skills with the ability to influence stakeholders across departments.
- Experience working with transportation management systems (TMS) a plus
About the Role:
As a Solution Design team member, you will be focused on designing solutions for some of the most challenging and exciting problems that we are working to solve in the logistics industry. You will be responsible for understanding the customer's business, supply chain challenges and building practical processes or technologically led solutions for these. This role is varied and fast-paced – constantly adapting to the logistics industry's landscape and business needs.
Key responsibilities:
- Study the customer's supply chain process and build a deeper understanding of industry-specific supply chains, their underlying & fundamental challenges, and build holistic solutions.
- Analyze data to come up with actionable insights.
- Drive implementation of complex engagements.
- Become a knowledge powerhouse within the organization for anything related to logistics.
- Develop holistic business requirements and drive product development while working with the product and technology team.
- Take ownership of complex projects, work with cross-functional teams and drive the projects to completion. Be accountable for the overall technical excellence and quality of the technical output.
- Educate and support customers, both pre-and post-sales, helping them with implementation, testing, integrations, and more.
Preferred qualifications:
- MBA with 4+ years of solid experience in Logistics.
- Good knowledge of logistics, preferably within Steel, Cement, FMCG, Transportation or related industries.
- Good to have experience working with B2B product-based organizations.
- Ability to understand the processes and cost drivers of customers from different industries.
- Strong analytical skills, with the ability to translate data into insights.
- Self motivated, result - oriented with a bias for speed and action.
- Good verbal, written, social, presentation and interpersonal skills.
- Ability to thrive in a multi-tasking environment and adjust priorities on-the-fly while still focusing on details and being analytical.
Currently it has over 300 employees on its rolls and caters to customers through a hub office at every 100 kilometres in Northern India( including Delhi/ NCR , Haryana, Punjab, Himachal Pradesh and Jammu & Kashmir).
The ability to ensure zero downtime for its customers, by providing timely and quality support both in terms of products and services has been the cornerstone of its growth and success.
As a Warehouse Manager, you will be managing the overall functioning of the warehouse including coordinating with the dispatch department & billing department.
What you need to do:
- Working on the shop floor and ensuring efficient running of the warehouse
- Maintaining the warehouse properly and ensuring material is as per billing
- Being responsible for the day-to-day smooth operations of the warehouse
- Building and mentoring a team of warehouse executives and also leading and monitoring their performance on a day-to-day basis
- Maintaining the industrial equipment and spare parts in the warehouse properly, overseeing their pricing, amending to the repairing needs if any and ensuring FIFO and other processes are being followed
- Recording the various warehouse activities, equipment and spares and reporting the same to the company on a timely basis
- Analyzing risk factors involved, analyzing warehouse safety measures and accident reporting system
- Ensuring adherence to all the standard processes and procedures followed by the company
- Strategizing the functions of the warehouse to yield maximum profit
Desired Candidate Profile
What you need to have:
- 7– 10 years of relevant work experience
- Graduation is a must
- Excellent communication skills
- Excellent knowledge and experience in managing heavy equipment and spares
- Good staff management skills
Designation/Role : City Lead Operations/ Senior Logistics Manager
Location : Gurgaon
Education Qualification : IIT/NIT - 2012 to 2016 Batch OR
MBA - Sales/Operations/Marketing can also be considered.
Experience Required : Last Mile Delivery Experience working in companies like Shadowfax, Lalamove, Delhivery etc
Roles and Responsibilities :
- The candidate would be responsible for sustaining and growing the city's revenues with P&L responsibilities.
- Good in Leading the Sales team in initiating new accounts and managing relationships with existing ones, thereby ensuring a healthy mix of partners.
- Laying down the roadmap for new account acquisition for the city and ensuring its execution.
- Strategizing and executing all account related initiatives from operational troubleshooting to activation.
- Managing the rider life cycle (hiring to retire )
- The person should have leading the Operations team in delivering the best Customer experience while having a 360 degree view from Customer Care to Delivery Executive Safety to Optimal utilization of resources.
- Managing the administration function, operational performance reporting, streamlining processes and systems wherever possible
- Responsible for managing the City team from hiring and training new recruits to assigning targets and formulating incentive plans as well as career planning for each member of the team
Skill Set :
- Relevant work experience of 4+ years in Sales or Marketing or Operations with a penchant for Leadership.
- A competent decision-maker with the ability to create and execute a strategic sales and marketing plan for the region.
- A visionary who can foresee the Macro factors affecting the business and strategize preemptively.
- Identifies, builds and uses a wide network of contacts with people at all levels, internally and externally








