
Role Overview
We are looking for a highly organized and tech-savvy Operations Support Executive to manage order processing, supplier coordination, and customer support. This role requires someone with strong communication skills, attention to detail, and a genuine interest in operations and digital tools.
Responsibilities
- Order and Fulfillment Management
- Handle 20–50 orders per day through our backend (Magento)
- Verify supplier stock status and ensure order confirmation within 24 hours
- Manage order lifecycle: from order creation to shipment tracking and delivery confirmation
- Shipping and Logistics Coordination
- Follow up on shipment status with suppliers and courier partners daily
- Maintain accurate shipping records and update customers on ETA or delays
- Escalate and resolve delivery exceptions and backorders proactively
- Supplier and Customer Interaction
- Communicate with 10–15 suppliers and 5–10 customers daily via email and phone
- Track and resolve operational issues raised by customers or suppliers
- Collect shipping documentation, return updates, and dispute resolutions
- Technology and Tools
- GPT for communication and translation
- Business tools such as Magento, Google Sheets/Excel,
- Regularly update product and order data with high accuracy
- Participate in internal process automation and tool testing as needed
Required Skills and Qualifications
- 2+ years of experience in operations support, logistics, or backend e-commerce
- Strong English communication skills, both written and verbal
- Proven ability to handle multi-party coordination and resolve issues independently
- Skills in Excel/Google Sheets (pivot tables, VLOOKUP, filters)
- Hands-on experience with tools like Magento, Zoho CRM, or similar platforms is a plus
- Strong interest in technology comfortable learning new tools and systems
- Ability to document processes and work in a structured, accountable way
Preferred Qualifications
- Experience in e-commerce
- Familiarity with order management systems and supply chain processes
- Basic understanding of procurement or logistics workflows
What We Offer
- Remote-first role with flexibility
- Opportunity to work with a Nordic company scaling across Europe
- Exposure to international supplier and customer ecosystems
- Growth path into vendor management or process automation roles

About Smarthyrecom
About
We are a recruitment company.
Candid answers by the company
Recruitment services
Company social profiles
Similar jobs
Join us at Springer Capital, a corporate inclusion training company dedicated to promoting diversity and equity within the workplace.
Our mission is to transform organizational cultures and achieve justice by creating environments where every individual is valued and feels a sense of belonging. Through providing training for workplace inclusion, understanding microaggressions, mitigating bias, and cultural literacy, Springer Capital seeks to eliminate bias and establish a just, fair working environment.
As an Operational Accounting Intern, you will be focusing on supporting day-to-day accounting operations, including processing transactions, reconciling accounts, and assisting with financial reporting. Your role will involve maintaining accurate financial records, preparing documentation for audits, and ensuring compliance with internal controls. Since operational accounting impacts all areas of the organization, you will have the opportunity to collaborate with various teams across Springer Capital, gaining exposure to both finance and cross-department workflows.
—ACOUNTING—
Senior Auditor, Junior Auditor, Accountant, Controller, Computerized Accounting, Staff Accountant
—BEAUTYSALON—
Salon Manager, Assistant Salon Manager, Beautician, Hair Stylist, Barber, Message Therapist, Cosmetologist, Nail Technicians, Aerobic and Fitness Instructors, Alternative Instructors, Acupuncturist
—CASINO—
Casino Manager, Assistant Casino Manager, Casino Dealer, Slot Technician
—CLERGY—
Priest, Minister, Rabbi, Reverend
—CRUISESTAFF—
Cruise Director, Assistant Cruise Director, Cruise Staff, Gentlemen Dance Host, Youth Activities Coordinator, Fitness Instructor, Aerobics Instructor, French Instructor, German Instructor, Water Sport Scuba, Water Sports Scuba Diving Instructor, Port Lecturer, Television Technician, Videographer, International Host & Hostess, Administrative Assistant
—DECK—
Captain, Staff Captain, First Officer, Second Officer, Third Officer, Junior Third Officer, Deck Engine Mechanic, Navigation Officer, Safety Officer, Security Personnel, Chief Radio Officer, Radio Officer, Quarter Master, Carpenter, Ordinary Seaman, Able Seaman Entry Level, Able Seaman Limited, Abel Seaman Special, Able Seaman Unlimited, Splicer Joiner, Seaman Surveyor, Deck Utility man, Deck Hand, Deck Cadet
—ENGINE—
Chief Engineer, Staff Chief Engineer, First Engineer, Second Engineer, Third Engineer, Junior Third Engineer, Engine Cadet, Hotel Service Engineer, Chief Electrical Engineer
Electrical Engineer, Electronic Engineer, Electronic Engineer Junior, Chief Refrigeration Engineer, Refrigeration Engineer, Engine Storekeeper, Motorman, Fitter, Oiler, Wiper (Engine Utility Man), Plumber Upholsterer
—ENTERTAINMENT—
Guest Entertainer, Lounger Performer, Show Signer, Production Vocalist, Show Dancer, Dance Troupes and Performers, Production Manager, Assistant Production Manager, Stage Manager, Backstage Manager, Disc Jockey, Sound Light Technician, Video Technician, Show band Musician Piano, Cocktail Pianist, Piano Bar Entertainer, Show band Musician Trumpet, Show band Musician Trombone, Show band Musician Saxophone Reeds, Show band Musician Drums, Show band Musician Bass, Show band Musician Guitar, Guitar Soloist, Keyboard Soloist, Guest Band Musician, Classic Rock Musicians, R and B Musicians, Country Musicians, Instrumentalists, Cabaret Actors, Comedians
—FOODAND BEVERAGE—
Food and Beverage Director, Assistant Food and Beverage Director, Restaurant Manager, Maitre d, Head Waiter Waitress, Jr. Waiter, Dining Room Manager, Sommelier Wine Steward Stewardess, Dining room Waiter Waitress, Dining room Buffet Man, Restaurant Hostess, Bar Manager, Assistant Bar Manager, Bar Supervisor, Assistant Bar Supervisor, Bar Accountant, Bar Waiter Waitress, Bartender, Bar Steward & Stewardess, Snack Steward Stewardess, Bar Utility, Bar Boy, Buffet Steward & Stewardess, Busboy
—GALLEY—
Executive Chef, Assistant Executive Chef, Souse Chief, Chef Tournant, First Cook, Second Cook, Third Cook, Vegetable Cook, Cook Trainee, Crew Cook, Crew Cook Assistant, Crew Cook Utility, Officer Mess man, Staff Mess man, Provision Store keeper, Butcher Supervisor, Assistant Butcher Supervisor, Butcher, Butcher Trainee, Butcher Utility, Pastry Chef, Assistant Pastry Chef, First Pastry man, Second Pastry man, Third Pastry man, Baker Supervisor, Assistant Baker Supervisor, First Baker, Second Baker, Third Baker, Baker Trainee, Pantry Man, Dishwasher, Pot washer, Ice Carver
—GIFTSHOP—
Gift Shop Manager, Assistant Shop Manager, Retail Sales Person, Florist
—GUESTLECTURERS—
Destination Speaker, Special Interest Speaker/Lecturer, Port/Shopping Lecturer,
—HOTEL—
Passenger Service Director, Chief Purser, Assistant Hotel Manager, Deputy Purser, Second Purser, Assistant Purser, Computer Technician, Junior Assistant Purser, Crew Purser, Assistance Crew Purser, Receptionist, Guest Service Coordinator, Guest Service Associate, Hotel Assistant, Shore Excursion Manager, Assistant Shore Excursion Manager, Cruise Sales Consultant, Hotel Controller, Senior Auditor Hotel Operations, Junior Auditor Hotel Operations, Night Auditor, Printer Desktop Publishing and Applications, Yeoman, Chief Yeoman, Locket Attendant
—–HOUSEKEEPING—
Chief Housekeeping Assistant Chief Housekeeper, Floor Supervisor, Head Room Steward, Cabin Steward Stewardess, Assistant Cabin Steward Stewardess, Bell Captain, Bell Boy, Utility Cleaner, Laundry Supervisor, Assistant Laundry Supervisor, Laundry Keeper, Laundry man, Linen Keeper, Pool Attendant
—HUMANRESOURCES—
Human Resources Manager, Training and Development Manager, Crew Staff Administration, Crew Staff Administration Assistant
—INFORMATIONSYSTEMS—
Shipboard information Systems Manager, Coordinator Computer Desktop Applications, Computer Accounting Applications, Computer Maintenance, Computer Applications, Computer System Hardware Technician, Computer System Administration Manager, Internet Manager
—INSTRUCTORS—
Bridge Instructor, Golf Instructor, Scuba Diving/Water Sports Instructor, Arts and Crafts, Dance Instructor, Texas 42 Instructor, Caricature Artist
—–MEDICAL—–
Chief Doctor, Crew Doctor, Nurse Practitioner, Chief Nurse, Nurse
—PHOTO—
Photo Manager, Assistant Photo Manager, Photographer, Junior Photographer, Videographer
📢 WE ARE HIRING — Logistics Executive
📍 Location: Amritsar
🧑💼 Employment Type: Full-Time
📅 Experience: 6+ Years
**📘 About the Role
We are seeking a proactive and experienced Logistics Executive to join our Commercial Operations team. The ideal candidate will have strong knowledge in freight logistics, international shipping, documentation, and shipment coordination. This role involves managing daily logistics operations, negotiating freight rates, handling documentation, tracking shipments, and coordinating between various stakeholders to ensure timely delivery and compliance.
🛠 Key Responsibilities
Logistics & Operations (Primary Duties):
- Update and communicate daily freight rates to the team.
- Negotiate competitive ocean freight rates and prepare quotations.
- Arrange vessel and container bookings and monitor shipments.
- Track export documentation and coordinate with forwarders and CHA.
- Maintain shipment status updates and prepare MIS reports.
- Monitor container stuffing and movement until delivery.
- Coordinate with accounts, vendors, and third-party agencies for invoicing and shipment releases.
- Handle troubleshooting and logistics-related challenges. V
Reporting & Administration:
- Maintain accurate documentation, filing, and records of all logistics activities.
- Prepare periodic logistics reports and support audit requirements.
Ad-hoc & Strategic Activities:
- Support creation and revision of Standard Operating Procedures (SOPs).
- Assist reporting managers/directors with special logistics projects.
- Participate in vendor and forwarder meetings as needed.
🎯 Qualifications & Requirements
- Education: Any Graduate / Diploma.
- Experience: Minimum 3 years in logistics, preferably with shipping lines, freight forwarders, or CHAs.
- Advanced proficiency in MS Excel and MS Office.
- Strong communication, time-management, and reporting skills.
- Excellent documentation and correspondence abilities.
- Ability to work collaboratively and deliver timely reports. Velvet Jobs
Our Client, is a leading manufacturer of high-quality stainless-steel kitchenware, sheet metal products, and industrial components. With a strong legacy of innovation and manufacturing excellence, we cater to both domestic and global markets.
We are looking for a competent and detail-driven Costing Engineer Mechanical Engineer with 3+ years of experience in the manufacturing industry preferably sheet metal. The role focuses on accurate costing of components and assemblies made from stainless steel and other materials, ensuring competitive pricing and cost control.
Key Responsibilities:
- Analyze engineering drawings and specifications to prepare detailed cost estimates for sheet metal parts and assemblies.
- Evaluate raw materials, laser cutting, bending, welding, powder coating, and assembly, punching, deep drawing, TIG welding, buffing/polishing costs.
- Collaborate closely with production, procurement/purchase and design teams for costing inputs and feasibility analysis.
- Analyse cost variances and suggest cost optimization strategies.
- Coordinate with suppliers and vendors for material pricing and rate negotiations.
- Support the sales team by providing costing details for RFQs and pricing decisions. Maintain and update costing records using ERP tools.
- Assist in budgeting and pricing strategies for new and existing products.
Qualifications and Skills:
- B.E./B.Tech in Mechanical Engineering or equivalent.
- Minimum 3 years of experience in costing within the sheet metal/stainless steel manufacturing domain.
- Strong understanding of manufacturing processes and shop floor operations.
- Experience with costing software and MS Excel
- Ability to interpret engineering drawings and BOMs.
- Strong analytical, documentation, and coordination skills.
- Positive attitude and commitment to continuous improvement.
- Proficient in reading and interpreting technical drawings (AutoCAD/SolidWorks).
- Knowledge of fabrication processes shearing, punching, bending, welding, powder coating.
- Good negotiation and vendor management skills.
We are looking for a highly organized and proactive Office Manager to oversee the daily administrative operations of our office. The ideal candidate will ensure smooth workflow, coordinate office activities, and support staff to enhance efficiency and productivity.
🎯 Key Responsibilities:
- Oversee and manage daily office operations and administration
- Maintain office supplies inventory and ensure timely procurement
- Handle correspondence, phone calls, and general inquiries
- Coordinate with vendors, service providers, and building management
- Schedule meetings, maintain calendars, and arrange appointments
- Support HR in maintaining employee records, attendance, and leaves
- Ensure office cleanliness, safety, and a well-functioning work environment
- Assist with basic bookkeeping and expense tracking (if required)
- Prepare reports, presentations, and documentation as needed
- Organize events, team meetings, and office celebrations
🛠 Requirements and Skills:
- Proven experience in office administration or management (1–3 years preferred)
- Excellent organizational and multitasking abilities
- Strong communication and interpersonal skills
- Proficiency in MS Office (Word, Excel, PowerPoint) and email tools
- Ability to handle confidential information with integrity
- Familiarity with basic accounting and procurement processes is a plus
- Graduate degree in any field (Business Administration preferred)
🎁 What We Offer:
- Competitive salary and performance-based incentives
- Supportive work environment and career growth opportunities
- Flexible working hours and leave policy (as applicable)
- Opportunities to work closely with leadership and contribute to decision-making
-
Looking for candidates with good experience in a manufacturing firm with logistics / transportation functions
-
Need experience with transport cost sheet along with logistics planning.
-
Basic knowledge about transport management system, different truck types, transport automation and technology is essential
-
He/She will be responsible for diagnostics in transportation and focusing on zero based clean sheet costing for transportation lanes
-
He/She will solve transport / logistics cost sheet in logistics domain
Enterprise Minds, with core focus on engineering products, automation and intelligence, partners customers on the trajectory towards increasing outcomes, relevance, and growth.
Harnessing the power of Data and the forces that define AI, Machine Learning and Data Science, we believe in institutionalizing go-to-market models and not just explore possibilities.
We believe in a customer-centric ethic without and people-centric paradigm within. With a strong sense of community, ownership, and collaboration our people work in a spirit of co-creation, co-innovation, and co-development to engineer next-generation software products with the help of accelerators.
Through Communities we connect and attract talent that shares skills and expertise. Through Innovation Labs and global design studios we deliver creative solutions.
We create vertical isolated pods which has narrow but deep focus. We also create horizontal pods to collaborate and deliver sustainable outcomes.
We follow Agile methodologies to fail fast and deliver scalable and modular solutions. We constantly self-asses and realign to work with each customer in the most impactful manner.
Pre-requisites for the Role
- Job ID -EMSM0120
- Primary skill : Sourcing Manager & Procurement
- Secondary skill : ERP System (ideally Oracle and/or SAP S/4HANA)
Focus in Operations, Supply Chain, or related experience
- Years of Experience : 1-8 Years
- Location : Hyderabad (WFO)
- Position 1
NP- Immediate-15 days
Job Description:
Senior Sourcing Manager:
- 8+ years directly applicable Supply Chain experience
- Possess a working knowledge of manufacturing principles, particularly in the technology industry
- Working knowledge of Quality Principles, Continuous Improvement and Process Implementation (DMAIC, Lean Mfg, Kaizen)
- Experience with contract management, project management, and supplier relationship management
- Proven experience with detailed data analysis leading to strategic sourcing recommendations and decisions.
- Strategic Sourcing skills: SOW Development, Request for Quote/Proposal/Information, Total Cost of Ownership analysis and Supplier Relationship Management
- Experience with negotiating supplier agreements and knowledge of Terms & Conditions
- Self-starter with the ability to adapt, improve processes, and find solutions.
- Must have excellent communication skills, including verbal, written, and presentation skills including the ability to influence all levels of internal stakeholders.
- Experience in an R&D setting with highly technical products and and ability to engage /manage a complex engineering-centric effort from concept to delivery
- Required: M/S Office and Major ERP System (ideally Oracle and/or SAP S/4HANA), including Web-Based Supplier Interface
- Preferred: Experience with cloud P2P applications such as Coupa and/or SAP Ariba and/or Icertis Contract Lifecycle Management (CLM)
- Bachelor’s Degree with focus in Operations, Supply Chain, or related experience
- Ability to travel up to 40%
Systems Access Needed
- Tableau
- Oracle/SAP (required)
- Ariba/Coupa (preferred)
- Contract Lifecycle Management (CLM) platform experience (preferred)
- Agile PLM
Time Zone
- TBD; likely IST w/ partial EST crossover
Reporting To
- TBD; likely Duluth Procurement
Current Open Req Number
- N/A
Currently it has over 300 employees on its rolls and caters to customers through a hub office at every 100 kilometres in Northern India( including Delhi/ NCR , Haryana, Punjab, Himachal Pradesh and Jammu & Kashmir).
The ability to ensure zero downtime for its customers, by providing timely and quality support both in terms of products and services has been the cornerstone of its growth and success.
As a Warehouse Manager, you will be managing the overall functioning of the warehouse including coordinating with the dispatch department & billing department.
What you need to do:
- Working on the shop floor and ensuring efficient running of the warehouse
- Maintaining the warehouse properly and ensuring material is as per billing
- Being responsible for the day-to-day smooth operations of the warehouse
- Building and mentoring a team of warehouse executives and also leading and monitoring their performance on a day-to-day basis
- Maintaining the industrial equipment and spare parts in the warehouse properly, overseeing their pricing, amending to the repairing needs if any and ensuring FIFO and other processes are being followed
- Recording the various warehouse activities, equipment and spares and reporting the same to the company on a timely basis
- Analyzing risk factors involved, analyzing warehouse safety measures and accident reporting system
- Ensuring adherence to all the standard processes and procedures followed by the company
- Strategizing the functions of the warehouse to yield maximum profit
Desired Candidate Profile
What you need to have:
- 7– 10 years of relevant work experience
- Graduation is a must
- Excellent communication skills
- Excellent knowledge and experience in managing heavy equipment and spares
- Good staff management skills
What you will do:
- Working with business teams across the company to define requirements and high-level process/system solutions, leading cross-functional teams (10-25) and managing the timelines for field sourcing teams to support sourcing and on-boarding of supply
- Working on strategies to acquire supply for existing business and new product lines and executing through field teams
- Driving margins improvements by improving supply acquisition cost
- Improving driver engagement and adoption to technology
- Regularly communicating with senior management and clients on status, risks and change control
- Defining KPIs/KRAs on which would form the base for different processes
Desired Candidate Profile
What you need to have:- Graduates from Tier 1/2/3 engineering colleges and/or Tier 2/3 management colleges
- 2-10 years of frontline operational experience in B2B domain at a city/hub level
- Ability to adapt quickly to a new environment









