Smarthyrecom

Role Overview

We are looking for a highly organized and tech-savvy Operations Support Executive to manage order processing, supplier coordination, and customer support. This role requires someone with strong communication skills, attention to detail, and a genuine interest in operations and digital tools.

Responsibilities

• Order and Fulfillment Management
• Handle 20–50 orders per day through our backend (Magento)
• Verify supplier stock status and ensure order confirmation within 24 hours
• Manage order lifecycle: from order creation to shipment tracking and delivery confirmation
• Shipping and Logistics Coordination
• Follow up on shipment status with suppliers and courier partners daily
• Maintain accurate shipping records and update customers on ETA or delays
• Escalate and resolve delivery exceptions and backorders proactively
• Supplier and Customer Interaction
• Communicate with 10–15 suppliers and 5–10 customers daily via email and phone
• Track and resolve operational issues raised by customers or suppliers 
• Collect shipping documentation, return updates, and dispute resolutions
• Technology and Tools
• GPT for communication and translation
• Business tools such as Magento, Google Sheets/Excel, 
• Regularly update product and order data with high accuracy
• Participate in internal process automation and tool testing as needed

Required Skills and Qualifications

• 2+ years of experience in operations support, logistics, or backend e-commerce
• Strong English communication skills, both written and verbal
• Proven ability to handle multi-party coordination and resolve issues independently
• Skills in Excel/Google Sheets (pivot tables, VLOOKUP, filters)
• Hands-on experience with tools like Magento, Zoho CRM, or similar platforms is a plus
• Strong interest in technology comfortable learning new tools and systems
• Ability to document processes and work in a structured, accountable way

Preferred Qualifications

• Experience in  e-commerce 
• Familiarity with order management systems and supply chain processes
• Basic understanding of procurement or logistics workflows

What We Offer

• Remote-first role with flexibility
• Opportunity to work with a Nordic company scaling across Europe
• Exposure to international supplier and customer ecosystems
• Growth path into vendor management or process automation roles

About Rekise Marine

Rekise Marine is a startup focused on sustainably enhancing the utility of oceans through

autonomous robotic infrastructure. Our efforts center on developing advanced autonomous

technology for the maritime industry, serving both defense and commercial sectors globally. We

specialize in creating autonomous vessels—both surface and underwater—as well as

autonomous port infrastructure. Currently, we are building the flagship autonomous platform of

the Indian Navy.

About the Role

We are seeking a passionate and driven Robotics Engineer to join our team and contribute to

the development of resilient, robust autonomous marine vessels. As part of our dynamic

startup journey, you will collaborate closely with our experienced engineers and the founding

members of the company, This role offers a hands-on opportunity to gain practical experience

in cutting-edge robotics technologies, such as navigation algorithms, control systems, sensor

fusion, computer vision, ROS, ROS2, Gazebo, Unity Sim, SLAM, and other robotics

technologies. You will be responsible for developing, and testing components, systems, and

simulations for autonomy. This immersive experience will provide you with a comprehensive

understanding of the challenges and intricacies involved in developing robust autonomous

systems for marine environments.

Key Responsibilities

● Evaluate and implement algorithms for autonomous navigation, planning, control, and

perception.

● Develop modular, efficient, and well-tested code following best practices.

● Debug issues, fix bugs, and write test cases to improve code quality.

● Contribute to internal tools for visualization, performance testing, and utility scripts.

● Document processes, test results, and contribute to reports and presentations.

● Enhance the capabilities of the simulator to achieve a more realistic representation of

the vessel and its surroundings.

Required Skills & Experience

● Bachelor's or dual degree in Mechatronics, Computer Science and Engineering,

Electrical and Electronics Engineering, Electronics and Communication Engineering,

Electronics and Instrumentation Engineering

● Proficient in C++ and Python with strong debugging skills.

● Familiarity with object-oriented design methodologies and common design patterns,

along with foundational knowledge in software engineering.

● Experience using Git for version control.

● Experienced in the Linux development environment and build tools like CMake.

● Experience working with robotics frameworks, including Robot Operating System (ROS)

and Gazebo.

● Understanding of the operation and integration of common robotics sensors, such as

LIDAR, ultrasonic, and IMU sensors.

● Understanding of robotics subsystems, including planning, control systems, localization,

perception, and drivers.

Why You’ll Love Working With Us

● A chance to be part of a leading marine robotics startup in India.

● Competitive salary.

● Flexible and innovative work environment promoting collaboration.

● A role where your contributions make a real difference and drive impact.

● Opportunities for travel in relation to customer interactions and field testing