Business Development Executive

Job Description: 

Wissen Technology is looking for a skilled Automation Anywhere Engineer to join our dynamic team in Bangalore. The ideal candidate will have hands-on experience in Automation Anywhere , Document Automation , SQL , and  Python , with a strong background in designing and implementing automation solutions.   

Key Responsibilities:   

- Design, develop, and deploy automation solutions using Automation Anywhere.   

- Work on  Document Automation  to extract, process, and validate structured/unstructured data.   

- Develop scripts and automation solutions using  Python for enhanced process efficiency.   

- Optimize data processing workflows and database queries using  SQL.   

- Collaborate with cross-functional teams to identify automation opportunities and enhance business processes.   

- Perform unit testing, debugging, and troubleshooting of automation scripts.   

- Ensure adherence to industry best practices and compliance standards in automation processes.   

- Provide support, maintenance, and enhancements to existing automation solutions.   

Required Skills & Qualifications:   

- 4 to 8 years  of experience in RPA development using Automation Anywhere.   

- Strong expertise in Automation Anywhere A360(preferable).   

- Hands-on experience with Document Automation tools and technologies.   

- Proficiency in Python  for scripting and automation.   

- Strong knowledge of SQL for data processing and querying.   

- Experience in troubleshooting, debugging, and optimizing automation workflows.   

- Ability to work in an Agile environment and collaborate with cross-functional teams.   

- Excellent problem-solving skills and attention to detail.   

Job Title: ServiceNow Developer / Senior ServiceNow Consultant

Experience Required

6+ Years

Job Description

We are seeking an experienced ServiceNow professional with strong expertise in one or more ServiceNow modules, including ITSM, CSM, HRSD, ITOM, HAM, CMDB, SPM, or GRC. The ideal candidate should possess hands-on experience in designing, developing, configuring, and implementing ServiceNow solutions while collaborating closely with business and technical stakeholders.

Requirements

• 6+ years of experience working on the ServiceNow platform.
• Strong hands-on experience in ServiceNow development, configuration, and administration.
• Experience in one or more ServiceNow modules:
• ITSM (IT Service Management)
• CSM (Customer Service Management)
• HRSD (HR Service Delivery)
• ITOM (IT Operations Management)
• HAM (Hardware Asset Management)
• CMDB (Configuration Management Database)
• SPM (Strategic Portfolio Management)
• GRC / IRM (Governance, Risk & Compliance / Integrated Risk Management)
• Experience in Service Catalog, Workflows, Flow Designer, Business Rules, Client Scripts, UI Policies, ACLs, Notifications, Integrations, and Reporting.
• Strong understanding of ServiceNow platform architecture and best practices.
• Experience in designing scalable and maintainable ServiceNow solutions.
• Knowledge of REST/SOAP APIs and third-party integrations.
• Experience in Agile delivery methodologies.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and stakeholder management skills.

Preferred Qualifications

• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Implementation Specialist (CIS) in any module.
• ServiceNow Certified Application Developer (CAD).
• Experience with multiple ServiceNow module implementations.
• Exposure to cloud technologies and enterprise IT environments.

Responsibilities

• Gather and analyze business requirements and translate them into ServiceNow solutions.
• Design, develop, configure, and customize ServiceNow applications and modules.
• Implement workflows, catalog items, forms, UI policies, business rules, and integrations.
• Support end-to-end implementation, testing, UAT, deployment, and production support activities.
• Collaborate with business users, architects, and technical teams to deliver high-quality solutions.
• Perform root cause analysis and resolve complex technical issues.
• Ensure adherence to ServiceNow development standards and best practices.
• Participate in code reviews, design reviews, and solution discussions.
• Create technical documentation, knowledge articles, and support documents.
• Mentor junior team members and contribute to continuous process improvements.
• Support platform upgrades, enhancements, and new feature implementations.

Good-to-Have Module-Specific Experience

• ITSM: Incident, Problem, Change, Request, Knowledge Management
• CSM: Case Management, Customer Portals, Service Operations
• HRSD: Employee Center, HR Case Management, Lifecycle Events
• ITOM: Discovery, Service Mapping, Event Management, Cloud Management
• HAM: Asset Lifecycle Management, Procurement, Inventory Management
• CMDB: Data Modeling, CI Management, Data Governance
• SPM: Demand, Project, Portfolio, Resource Management
• GRC/IRM: Policy & Compliance, Risk Management, Audit Management, Vendor Risk Management

Job Description: Admin Associate (Office Operations)

We are looking for a versatile, proactive Admin Associate to serve as the backbone of our office operations. This is an "end-to-end" role—meaning you’ll be the go-to person for everything from ensuring the coffee machine is humming to streamlining the onboarding process for new hires.

If you are a master of multitasking who enjoys building organized systems out of chaos, we want to hear from you.

Core Responsibilities

1. Office Facilities & Maintenance

• The Housekeeping Check: Oversee daily cleaning schedules and janitorial staff to ensure a pristine, professional work environment.
• Vendor Management: Act as the primary point of contact for office vendors (AMC providers, repairs, electricity, water, and internet).
• Inventory Control: Maintain stock levels for office supplies, pantry essentials, and stationery.

2. HR Operations & Onboarding

• Access Control: Handle ID card curation, including data collection, printing coordination, and access level programming.
• Documentation: Assist the HR team with physical and digital filing, background check coordination, and attendance tracking.

3. IT Asset & Resource Management

• Asset Lifecycle: Manage the procurement, tagging, and tracking of IT assets (Laptops, monitors, peripherals).
• Allocation: Responsible for the hand-over and take-over of assets during employee movements (joining/exit) using an asset register.
• Basic Troubleshooting: Act as the first line of defense for minor office tech issues before escalating to remote IT support.

4. Staff & Front Desk Coordination

• Support Staff Management: Supervise security personnel and housekeeping staff to ensure adherence to office protocols.
• Visitor Management: Greet guests and manage incoming/outgoing couriers and mail.

Requirements & Qualifications

• Experience: 0–4 years in Office Administration, Facilities Management, or a dual Admin/HR role.
• Tech Savvy: Proficient in Microsoft Office/GWS (specifically Excel for asset tracking) and comfortable learning HRIS or Inventory Management Softwares.
• The "Fixer" Mentality: High level of ownership; you see a problem and solve it before being asked.
• Communication: Clear, professional verbal and written communication skills.
• Education: Bachelor’s degree in Business Administration, HR, or a related field.

Note to Applicants: This role requires a physical presence in the office and a "no task is too small" attitude. We value efficiency, transparency, and a good sense of humor under pressure.

🎯 Ideal Candidate Profile:

This role requires a seasoned engineer/scientist with a strong academic background from a premier institution and significant hands-on experience in deep learning (specifically image processing) within a hardware or product manufacturing environment.

📋 Must-Have Requirements:

Experience & Education Combinations:

Candidates must meet one of the following criteria:

• Doctorate (PhD) + 2 years of related work experience
• Master's Degree + 5 years of related work experience
• Bachelor's Degree + 7 years of related work experience

Technical Skills:

• Minimum 5 years of hands-on experience in all of the following:
• Python
• Deep Learning (DL)
• Machine Learning (ML)
• Algorithm Development
• Image Processing
• 3.5 to 4 years of strong proficiency with PyTorch OR TensorFlow / Keras.

Industry & Institute:

• Education: Must be from a premier institute (IIT, IISC, IIIT, NIT, BITS) or a recognized regional tier 1 college.
• Industry: Current or past experience in a Product, Semiconductor, or Hardware Manufacturing company is mandatory.
• Preference: Candidates from engineering product companies are strongly preferred.

ℹ️ Additional Role Details:

• Interview Process: 3 technical rounds followed by 1 HR round.
• Work Model: Hybrid (requiring 3 days per week in the office).

Based on the job description you provided, here is a detailed breakdown of the Required Skills and Qualifications for this AI/ML/LLM role, formatted for clarity.

📝 Required Skills and Competencies:

💻 Programming & ML Prototyping:

• Strong Proficiency: Python, Data Structures, and Algorithms.
• Hands-on Experience: NumPy, Pandas, Scikit-learn (for ML prototyping).

🤖 Machine Learning Frameworks:

• Core Concepts: Solid understanding of:
• Supervised/Unsupervised Learning
• Regularization
• Feature Engineering
• Model Selection
• Cross-Validation
• Ensemble Methods: Experience with models like XGBoost and LightGBM.

🧠 Deep Learning Techniques:

• Frameworks: Proficiency with PyTorch OR TensorFlow / Keras.
• Architectures: Knowledge of:
• Convolutional Neural Networks (CNNs)
• Recurrent Neural Networks (RNNs)
• Long Short-Term Memory networks (LSTMs)
• Transformers
• Attention Mechanisms
• Optimization: Familiarity with optimization techniques (e.g., Adam, SGD), Dropout, and Batch Normalization.

💬 LLMs & RAG (Retrieval-Augmented Generation):

• Hugging Face: Experience with the Transformers library (tokenizers, embeddings, model fine-tuning).
• Vector Databases: Familiarity with Milvus, FAISS, Pinecone, or ElasticSearch.
• Advanced Techniques: Proficiency in:
• Prompt Engineering
• Function/Tool Calling
• JSON Schema Outputs

🛠️ Data & Tools:

• Data Management: SQL fundamentals; exposure to data wrangling and pipelines.
• Tools: Experience with Git/GitHub, Jupyter, and basic Docker.

🎓 Minimum Qualifications (Experience & Education Combinations):

Candidates must have experience building AI systems/solutions with Machine Learning, Deep Learning, and LLMs, meeting one of the following criteria:

• Doctorate (Academic) Degree + 2 years of related work experience.
• Master's Level Degree + 5 years of related work experience.
• Bachelor's Level Degree + 7 years of related work experience.

⭐ Preferred Traits and Mindset:

• Academic Foundation: Solid academic background with strong applied ML/DL exposure.
• Curiosity: Eagerness to learn cutting-edge AI and willingness to experiment.
• Communication: Clear communicator who can explain ML/LLM trade-offs simply.
• Ownership: Strong problem-solving and ownership mindset.

Role: Sr. Copy Writer

Exp: 3+ Years

Salary: up to 50K

Key responsibility areas of a Sr. Copywriter:

1. Develop content ideas and strategies for assigned brands

2. Ensure the smooth execution of content strategies

3. Create high-quality and engaging copies for digital platforms

4. Ensure the content aligns with the brand voice and messaging strategy

5. Develop and implement effective copywriting strategies to meet client objectives and campaign goals

6. Coordinate internally and externally for project completion

7. Conduct research and gather information for existing and new projects

8. Develop content guidelines for all assigned brands

9. Set processes for smooth workflow and adherence to existing structures

10.Responsibly and effectively handle client questions for allocated brands

11.Stay updated on industry trends and incorporate best practices

12.Effectively manage multiple projects and deadlines simultaneously