
Operations Intern
Location: Bangalore
Company: Connect and Heal
Duration: 3–6 months
Stipend: As per company standards
Mode: Full-time (On-site)
We are looking for a detail-oriented and proactive Operations Intern to support our day-to-day operational activities. This role is ideal for candidates who are strong in Excel, data management, and coordination, and are keen to gain hands-on experience in healthcare operations and process management.
🎯 Key Responsibilities
- Support daily operations and assist the team in managing workflows across multiple healthcare services.
- Maintain and update operational data in Excel sheets with high accuracy.
- Prepare reports, dashboards, and trackers for business and operational performance.
- Coordinate with internal teams such as customer support, clinical, and field operations to ensure smooth service delivery.
- Analyse data to identify trends, gaps, and process improvement opportunities.
- Assist in process documentation and standardization.
- Track service requests, escalations, and resolution timelines.
- Support in vendor coordination and follow-ups where required.
- Help in managing ad-hoc projects and operational initiatives.
✅ Required Skills & Qualifications
- Graduate or pursuing graduation in Business, Healthcare, Operations, or related field.
- Strong working knowledge of Microsoft Excel (Pivot tables, VLOOKUP, formulas, basic data analysis).
- Good analytical and problem-solving skills.
- Strong communication and coordination abilities.
- Attention to detail and ability to multitask.
- Willingness to learn and adapt in a fast-paced environment.
⭐ Preferred Skills
- Basic understanding of healthcare or service operations.
- Experience in data tracking, reporting, or internship in operations.
- Knowledge of PowerPoint or reporting tools is a plus.
🚀 What You’ll Gain
- Hands-on exposure to healthcare and digital health operations.
- Opportunity to work with cross-functional teams.
- Practical experience in data-driven decision-making.
- A fast-learning, growth-oriented environment.

About Connect and Heal
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Experience : 12 to 16 Years
Location : Bengaluru (Whitefield / Domlur) or Coimbatore
Work Mode : Initially Work From Office (5 days/week during probation), Hybrid thereafter (3 days WFO)
Salary : Up to ₹28 LPA (including 8% variable)
Notice Period : Immediate / Serving / up to 30 days
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Location - Bangalore
About Company
It's India’s leading digital payments platform with over 280 million registered users. Using users can send and receive money, recharge mobile, DTH, data cards, pay at stores, make utility payments, buy gold, and make investments. went live for customers in August 2016 and was the first non-banking UPI app and offered money transfer to individuals and merchants, recharges and bill payments to begin with. In 2017, forayed into financial services with the launch of digital gold, providing users with a safe and convenient option to buy 24- karat gold securely on its platform. has since launched Mutual Funds and Insurance products like tax-saving funds, liquid funds, international travel insurance, Corona Care, a dedicated insurance product for the COVID-19 pandemic among others.
We have launched its Switch platform in 2018, and today its customers can place orders on over 300 apps including Ola, Myntra, IRCTC, Goibibo, RedBus, Oyo etc. directly from within the mobile app. We are accepted at over 18 million merchant outlets across 500 cities nationally.
Culture,- we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at the company. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!
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• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
• Other Benefits - Higher Education Assistance, Car Lease, Mobile & Broadband Reimbursements, Salary Advance Policy
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Their business intelligence technology and understanding of the mobile space allows them to lock-in on trends before others do; thereby allowing them to buy the most promising apps that have huge potential to scale, and their inhouse team of growth marketeers helps the apps to grow and monetize in significant ways.
What you will do:
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What you need to have:- 2+ years of experience
- Strong experience in a mobile ad revenue and monetization role
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- Understanding of the Google AdMob framework and experience in dealing with ITV issues
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Good proficiency in,
- Python frameworks like Django, etc.
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- Object-relational mapping
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- Basic knowledge about Object Relational Mapper libraries
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- Hands-on experience in API development and frameworks such Express, Loopback, Hapi.
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• Cloud Experience, well versed with Azure cloud stack
• Experience with Git (GitHub)/ Bitbucket
• Experience with microservices
• Experience with visual presentation layer programming
• Experience working with UI/UX designers








