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Operations Intern
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Operations Intern

Riya Saha's profile picture
Posted by Riya Saha
0 - 1 yrs
₹1L - ₹1.5L / yr
Bengaluru (Bangalore)
Skills
MS-Excel
Excel VBA

Operations Intern

Location: Bangalore

Company: Connect and Heal

Duration: 3–6 months

Stipend: As per company standards

Mode: Full-time (On-site)


We are looking for a detail-oriented and proactive Operations Intern to support our day-to-day operational activities. This role is ideal for candidates who are strong in Excel, data management, and coordination, and are keen to gain hands-on experience in healthcare operations and process management.

🎯 Key Responsibilities

  • Support daily operations and assist the team in managing workflows across multiple healthcare services.
  • Maintain and update operational data in Excel sheets with high accuracy.
  • Prepare reports, dashboards, and trackers for business and operational performance.
  • Coordinate with internal teams such as customer support, clinical, and field operations to ensure smooth service delivery.
  • Analyse data to identify trends, gaps, and process improvement opportunities.
  • Assist in process documentation and standardization.
  • Track service requests, escalations, and resolution timelines.
  • Support in vendor coordination and follow-ups where required.
  • Help in managing ad-hoc projects and operational initiatives.

✅ Required Skills & Qualifications

  • Graduate or pursuing graduation in Business, Healthcare, Operations, or related field.
  • Strong working knowledge of Microsoft Excel (Pivot tables, VLOOKUP, formulas, basic data analysis).
  • Good analytical and problem-solving skills.
  • Strong communication and coordination abilities.
  • Attention to detail and ability to multitask.
  • Willingness to learn and adapt in a fast-paced environment.

⭐ Preferred Skills

  • Basic understanding of healthcare or service operations.
  • Experience in data tracking, reporting, or internship in operations.
  • Knowledge of PowerPoint or reporting tools is a plus.

🚀 What You’ll Gain

  • Hands-on exposure to healthcare and digital health operations.
  • Opportunity to work with cross-functional teams.
  • Practical experience in data-driven decision-making.
  • A fast-learning, growth-oriented environment.


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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Connect and Heal

Founded :
2016
Type :
Services
Size :
100-1000
Stage :
Profitable

About

Connect and Heal is a healthcare startup providing holistic outcome-focused, patient-centric care. It acquires its users through its diverse corporate clientele, which includes startups, MSMEs, and Fortune 500 companies. Over the past six years, it has built a subscriber base that is arguably one of the largest in the industry. Today it touches over 6 million lives. It was founded by Sanjay Vinayak, Elwinder Singh, and Galveender Kaur in 2016. Prashant Kashyap joined as the fourth co-founder in 2022. Headquartered in Bengaluru, Connect and Heal serves as the first port of call for the healthcare needs of employees of several organizations and their families. Through virtual and in-person care anywhere, anytime, it strives to provide a care continuum to its users. By standardizing clinical care, Connect and Heal is helping patients receive care that matches global benchmarks. Its services include 360-degree integrated healthcare, including acute and primary care, emergency response, chronic care management, preventive health checks, investigative diagnostics, health management, hospital assistance, and concierge care. The company has 2500+ doctors and specialists on the panel, backed by an extensive network of 6000+ hospitals and clinics and 3500+ diagnostic centers and pharmacies across 8000+ pin codes. It is also the largest aggregator of ambulances, with more than 4000 vehicles. Today Connect and Heal touches over 6 million lives across 400+ organizations. With 70,000+ doctor consultations and 10,000+ health screenings every month, it serves users in over 300 cities across India.
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