QA Engineer

Job Description – International Voice Process

Company: Invensis Technologies (CMMI Level 3)

Location: JP Nagar, Bangalore

Experience: 6 months – 1 year

Job Type: Full-time (Work From Office)

1. Job Overview:

We are looking for customer-focused professionals with excellent English communication skills to handle international voice processes for UK, US, and Australian clients. The role involves managing inbound and outbound calls, resolving customer queries, and ensuring a high level of customer satisfaction.

2. Key Responsibilities:

• Handle customer queries via calls, ensuring timely resolutions.
• Maintain professional and courteous communication with customers.
• Work in rotational shifts as per international time zones.
• Follow company guidelines and customer service protocols.
• Maintain accurate customer records and escalate issues when necessary.

3. Required Skills & Experience:

• Minimum 6 months - 1 year of experience in an International Voice Process.
• Excellent English communication skills (verbal & written).
• Ability to handle difficult customer situations with patience and professionalism.
• Comfortable working in night shifts and rotational shifts.
• Basic technical knowledge of CRM tools and call handling processes.

4. Mandatory Experience :

• Prior experience with UK, US, or Australian clients.
• Knowledge of customer service best practices.

5. Minimum Qualifications:

• Graduate / Undergraduate (Any discipline).
• Freshers with excellent communication skills can apply.

Salary Range:

Salary : 22 Net take home to 25 Net Take home

Preferred Location:

Candidates should reside within a 5 KM radius of JP Nagar, including:

• Jayanagar
• Banashankari
• BTM Layout
• Kumaraswamy Layout
• Bannerghatta Road
• Sarakki Nagar
• Puttenahalli
• Madiwala
• Padmanabhanagar
• Uttarahalli
• Girinagar

Location:

Invensis Technologies (P) Ltd.

#1321, Sarakki Extension 15th Cross,

100 Feet Ring Road, JP Nagar 2nd Phase,

Marenahalli, Bangalore - 560 078

Shift Details:

• Shift Type: Rotational (UK, US, Australian shifts)
• Working Days: Monday to Friday

Required Skills:

• Excellent Communication Skills
• Customer Handling
• Call Resolution
• CRM Knowledge
• Problem-Solving

Recruitment Process:

1. L1: Initial Screening
2. L2: Communication & Accent Test
3. L3: Telephonic round
4. L4 : HR Discussion

Additional Benefits:

• One-way cab facility for female employees.
• Male candidates must arrange their own transport.

Job Title: Linux System Engineer - Client Site Deployment

Company: TechMonarch Infocom LLP

Location: Ahmedabad, Gujarat 

Experience: 2+ Years

Job Summary:

TechMonarch, a leading IT Managed Services provider, is seeking a skilled and customer-focused Linux System Engineer to join our dynamic team. This role is crucial for providing on-site technical support and expertise to our valued clients. The ideal candidate will possess a strong foundation in Linux system administration, hardware, networking, cloud infrastructure, and basic firewall management. Furthermore, excellent professional conduct and communication skills are paramount, as this individual will represent our company directly at client locations.

Responsibilities:

•  Provide on-site technical support and troubleshooting for client Linux-based systems and infrastructure.

•  Install, configure, and maintain Linux servers (e.g., CentOS, Ubuntu, Red Hat Enterprise Linux).

•  Perform system monitoring, performance tuning, and capacity planning.

•  Troubleshoot hardware issues related to servers and related peripherals.

•  Assist with basic network configuration and troubleshooting (TCP/IP, DNS, DHCP).

•  Interact with cloud infrastructure platforms (e.g., AWS, Azure, GCP) for deployment, management, and troubleshooting.

•  Implement and maintain basic firewall rules and configurations.

•  Perform regular system backups and recovery procedures.

•  Document technical issues, solutions, and configurations clearly and accurately.

•  Collaborate effectively with internal teams and client IT personnel.

•  Maintain a professional demeaner, appearance, and communication style at client site.

•  Adhere to client-specific security policies and procedures.

•  Proactively identify potential issues and recommend solutions.

•  Stay up-to-date with the latest technologies and industry best practices.

Required Skills and Experience:

•  Minimum of 2 years of hands-on experience as a Linux System Administrator/Engineer.

•  Proven ability to install, configure, and manage various Linux distributions (e.g., CentOS, Ubuntu, RHEL).

•  Solid understanding of server hardware components and troubleshooting.

•  Basic knowledge of networking concepts (TCP/IP, DNS, DHCP, subnetting) and troubleshooting tools.

•  Familiarity with cloud infrastructure platforms (AWS, Azure, GCP) and their core services.

•  Basic understanding of firewall concepts and the ability to manage basic firewall rules.

•  Experience with scripting languages (e.g., Bash, Python) for automation is a plus.

•  Strong problem-solving and analytical skills.

•  Excellent communication (verbal and written) and interpersonal skills.

•  Ability to work independently and as part of a team.   

•  Strong organizational and time management skills.   

•  Must possess a professional and customer-oriented attitude.

•  Willingness to travel frequently to client sites within the Ahmedabad region.

Desired Skills (Good to Have):

•  Experience with monitoring tools (e.g., Nagios, Zabbix, Prometheus).

•  Familiarity with security best practices for Linux systems.

•  Relevant certifications (e.g., Linux+, LPIC, AWS/Azure/GCP certifications).

Personal Attributes:

•  Professional and presentable demeaner.

•  Excellent communication and interpersonal skills.

•  Strong work ethic and a proactive approach.

•  Ability to build rapport and maintain positive relationships with clients.

•  Adaptability and flexibility to work in different client environments.

•  Problem-solving mindset with a focus on finding effective solutions.

•  Reliable and punctual.

Education:

•  Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent practical experience).   

 Vasu GalaJob Title: Linux System Engineer - Client Site Deployment Company: TechMonarch Infocom LLP Location: Ahmedabad, Gujarat Experience: 2+ Years Job Summary: TechMonarch, a leading IT Managed Services provider, is seeking a skilled and customer-focused Linux System Engineer

What we want to accomplish and why we need you?

Haptik is one of the world's largest Conversational AI companies, having reached over 500 + million devices, and processed over 5 billion+ conversations till date. Haptik has been at the forefront of the paradigm shift of interaction from clicks to conversations. We have built a robust set of technology and tools that can enable any kind of conversational application. With a 400+ member strong team that is set to double in the coming year, Haptik is truly poised to lead the Conversational AI revolution with some of the best minds in the industry.

We are a full-stack conversational AI company from building products to delivering bots for our clients. We are looking for a front-end engineer who can help us build the next generation of enterprise-grade conversational AI platform.

What will you do every day?

As a front-end tech lead you will be responsible for building the Haptik platform which is used by people across the globe. You will be working closely with the product, design and platform team on a day to day basis and be responsible for the look and feel of the product. While you know how to work hard, you also know how to have fun at work and make friends with your colleagues.

Ok, you're sold, but what are we looking for in the perfect candidate?

- Have a keen eye for detail and passionate about UI and UX

- Has worked with a team of FE engineers to set tech processes and standards.

- Has experience in mentoring junior engineers.

- Have a solid understanding of front-end technologies especially React

- Build, maintain and gate-keep the platform tools

- Work closely with the PM and designers to deliver high-quality features

- Work closely with the backend engineers to understand the Interkat Platform and build for scale

- High-level estimating and scoping/breaking down of tasks

- Document features to make them easily understandable to clients

- Participate in code reviews, automated and functional testing, and other aspects of our quality assurance process

- Use and promote standard good coding practices

- Fully participate in a scrum-based, agile development team

- Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices

- Work experience around optimizing build artifacts and performance monitoring

- Following security standards when using cookies/others to store user information etc.

Requirements :

- 5+ years of experience working on React.js

- Prior experience of leading/mentoring a team is a plus

- Knowledge of flux and redux

- Must have extensive experience working on Javascript, HTML, CSS, animations and UI/UX principles.

- Knowledge of backend technologies is a plus

- Good attention to detail, pixel perfect designs

- Bachelor's Degree in computer science or equivalent

- Good Communication skills

- Hustler with the passion for writing good code

- Team player

- Must have experience in working in an agile environment, exposure to tools like Jira would be an added benefit.

Requirements is such a strong word. We don't necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you've done most of it and are ready for the challenge of adding some new things to your resume.

Have you streamed a program on Disney+, watched your favorite binge-worthy series on Peacock or cheered your favorite team on during the World Cup from one of the 20 top streaming platforms around the globe? If the answer is yes, you’ve already benefitted from Conviva technology, helping the world’s leading streaming publishers deliver exceptional streaming experiences and grow their businesses. 

Conviva is the only global streaming analytics platform for big data that collects, standardizes, and puts trillions of cross-screen, streaming data points in context, in real time. The Conviva platform provides comprehensive, continuous, census-level measurement through real-time, server side sessionization at unprecedented scale. If this sounds important, it is! We measure a global footprint of more than 500 million unique viewers in 180 countries watching 220 billion streams per year across 3 billion applications streaming on devices. With Conviva, customers get a unique level of actionability and scale from continuous streaming measurement insights and benchmarking across every stream, every screen, every second.

What you get to do in this role:

Work on extremely high scale RUST web services or backend systems.

Design and develop solutions for highly scalable web and backend systems.

Proactively identify and solve performance issues.

Maintain a high bar on code quality and unit testing.

What you bring to the role:

5+ years of hands-on software development experience.

At least 2+ years of RUST development experience.

Knowledge of cargo packages for kafka, redis etc.

Strong CS fundamentals, including system design, data structures and algorithms.

Expertise in backend and web services development.

Good analytical and troubleshooting skills.

What will help you stand out:

Experience working with large scale web services and applications.

Exposure to Golang, Scala or Java

Exposure to Big data systems like Kafka, Spark, Hadoop etc.

Underpinning the Conviva platform is a rich history of innovation. More than 60 patents represent award-winning technologies and standards, including first-of-its kind-innovations like time-state analytics and AI-automated data modeling, that surfaces actionable insights. By understanding real-world human experiences and having the ability to act within seconds of observation, our customers can solve business-critical issues and focus on growing their business ahead of the competition. Examples of the brands Conviva has helped fuel streaming growth for include: DAZN, Disney+, HBO, Hulu, NBCUniversal, Paramount+, Peacock, Sky, Sling TV, Univision and Warner Bros Discovery.  

Privately held, Conviva is headquartered in Silicon Valley, California with offices and people around the globe. For more information, visit us at www.conviva.com. Join us to help extend our leadership position in big data streaming analytics to new audiences and markets! 

DevOps Engineer (Automation) 

ABOUT US

Established in 2009, Ashnik is a leading open-source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open-source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.

LOCATION:  Mumbai

THE POSITION

Ashnik is looking for talented and passionate Technical consultant to be part of the training team and work with customers on DevOps Solution. You will be responsible for implementation and consultations related work for customers across SEA and India. We are looking for personnel with personal qualities like -

• Passion for working for different customers and different environments.
• Excellent communication and articulation skills
• Aptitude for learning new technology and willingness to understand technologies which he/she is not directly working on.
• Willingness to travel within and outside the country.
• Ability to independently work at the customer site and navigate through different teams.

RESPONSIBILITIES

                     First 2 months:

• Get an in-depth understanding of Containers, Kubernetes, CI/CD, IaC.
• Get hands-on experience with various technologies of Mirantis Kubernetes Engine, Terraform, Vault, Sysdig

After 2 months: The ideal candidate can will ensure the following outcomes from every client deployment:

• Utilize various open source technologies and tools to orchestrate solutions.
• Write scripts and automation using Perl/Python/Groovy/Java/Bash
• Build independent tools and solutions to effectively scale the infrastructure.
• Will be involved in automation using CI/CD/DevOps concepts.
• Be able to document procedures for building and deploying.
• Build independent tools and solutions to effectively scale the infrastructure.
• Work on a cloud-based infrastructure spanning Amazon Web Services and Microsoft Azure
• Work with pre-sales and sales team to help customers during their evaluation of Terraform, Vault and other open source technologies.
• Conduct workshops for customers as needed for technical hand-holding and technical handover.

SKILLS AND EXPERIENCE

• Graduate/Post Graduate in any technology.
• Hands on experience in Terraform, AWS Cloud Formation, Ansible, Jenkins, Docker, Git, Jira etc
• Hands on experience at least in one scripting language like Perl/Python/Groovy/Bash
• Knowledge of Java/JVM based languages.
• Experience in Jenkins maintenance and scalability, designing and implementing advanced automation pipelines with Jenkins.
• Experience with a repository manager like JFrog Artifactory
• Strong background in git, Github/Bitbucket, and code branching/merging strategies
• Ability to understand and make trade-offs among different DevOps tools.

ADDITIONAL SKILLS

• Experience with Kubernetes, AWS, Google Cloud and/or Azure is a strong plus
• Some experience with secrets/key management preferably with HashiCorp Vault
• Experience using monitoring solutions, i.e. Datadog, Prometheus, ELK Stack, NewRelic, Nagios etc

Role / Purpose - Lead Developer - API and Microservices

Must have a strong hands-on development track record building integration utilizing a variety of integration products, tools, protocols, technologies, and patterns.

• Must have an in-depth understanding of SOA/EAI/ESB concepts, SOA Governance, Event-Driven Architecture, message-based architectures, file sharing, and exchange platforms, data virtualization and caching strategies, J2EE design patterns, frameworks
• Should possess experience with at least one of middleware technologies (Application Servers, BPMS, BRMS, ESB & Message Brokers), Programming languages (e.g. Java/J2EE, JavaScript, COBOL, C), Operating Systems (e.g. Windows, Linux, MVS), and Databases (DB2, MySQL, No SQL Databases like MongoDB, Cassandra, Hadoop, etc.)
• Must have experience implementing API Service architectures (SOAP, REST) using any of the market-leading API Management tools such as Apigee and frameworks such as Spring Boot for Microservices
• Should have Advanced skills in implementing API Service architectures (SOAP, REST) using any of the market-leading API Management tools such as Apigee or similar frameworks such as Spring Boot for Microservices 
• Appetite to manage large-scale projects and multiple tracks
•  Experience and knowhow of the e-commerce domain and retail experience are preferred

• Looking for an expert JavaScript developer who is highly skilled with Vue.js and Vuex(redux).
• Someone with the ability to create testable, reusable, and scalable code.
• Someone very good at understanding requirements and developing services & features quickly.
• Good communication skills & team player, who engages with all stakeholders of the project to add clarity for all aspects of the ongoing software development project.

Your responsibilities will include:

• Collaborate with project stakeholders, gather requirements, and develop the UI application.
• Create reusable, effective, and scalable VueJs Code.
• Implement front-end components with Vue.js and Vuex(redux) framework.
• Ensure developing robust, secure, modular, and maintainable code.
• Translate technical requirements into code.
• Build responsive UI screens with cross-browser & cross-platform support.
• Test and update web applications.

Key Requirements :

• Degree in Computer Science, Engineering or a related field.
• Highly proficient with the JavaScript language and its modern ES6+ syntax and features.
• Experience with the Vue.js ecosystem, including Vue CLI, Vuex, Vue Router, and Nuxt.js
• Should be having strong knowledge in HTML, HTML DOM, Bootstrap, Stylus, Sass, Less, CSS, and npm for builds.
• Good problem solving, decision making, and prioritization

Hiring Frontend developer (Angular)

Exp: 5+

ctc: as per company standard

noticeperiod: Immediate to max 7 days

Location: Bangalore, Banashankari 2nd stage

Position type: Permanent

JD:

Should have good experience in HTML, CSS, JavaScript with Angular.

Knowledge on Spring, databases (mysqlwill be added advantage

Roles & Responsibility:

• Need to work on projects
• should have good experience in frontend
• html, css, javascript, bootstrap, angular