Content & Marketing Partner

Summary

We are seeking a skilled and experienced Business Analyst cum Project Manager to lead the delivery of digital solutions across diverse projects. This hybrid role requires a professional who can effectively bridge business needs with technical execution, manage project timelines, and ensure successful outcomes through structured methodologies.

Key Responsibilities

• Lead end-to-end project delivery, from initiation to closure, ensuring alignment with business goals.
• Gather, analyze, and document business requirements and translate them into clear user stories and functional specifications.
• Manage project plans, timelines, risks, and deliverables using Agile, Waterfall, or hybrid methodologies.
• Facilitate stakeholder meetings, workshops, sprint planning, and retrospectives.
• Collaborate with cross-functional teams including developers, testers, and business stakeholders.
• Conduct user acceptance testing (UAT) and ensure solutions meet business expectations.
• Coordinate and support testing activities, including functional, integration, and compliance-related testing.
• Maintain comprehensive documentation including business process models, user guides, and project reports.
• Monitor project progress and provide regular updates to stakeholders.

Required Skills & Experience

• Minimum 5 years of experience in a combined Business Analyst and Project Manager role.
• Strong understanding of SDLC, Agile, Waterfall, and hybrid project delivery frameworks.
• Proficiency in tools such as Jira, Azure DevOps, Microsoft Power Platform, Visio, PowerPoint, and Word.
• Experience with UML modeling (Use Case, Sequence, Activity, and Class diagrams).
• Hands-on experience in testing, including ISO standards–related projects and other compliance or regulatory-driven initiatives.
• Strong analytical, problem-solving, and conceptual thinking skills.
• Excellent communication and stakeholder management abilities.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Familiarity with UX principles and customer journey mapping concepts.

Preferred Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.
• Experience working with remote and cross-functional teams.
• Exposure to data-driven decision-making and digital product development.
• Prior involvement in quality assurance, audit preparation, or ISO certification support projects is an added advantage.

Note

This is an immediate requirement. The position will be initially offered as a contract role and is expected to be converted to a permanent position based on performance and business requirements.

Key Responsibilities :

● Define, design, and implement enterprise-grade solutions using the Microsoft stack

(.NET Core, C#, ASP.NET, Azure, SQL Server, etc.).

● Own end-to-end solution architecture including application, integration, data, and

infrastructure layers.

● Ensure solutions meet non-functional requirements including scalability, performance,

security, and reliability.

● Partner with the CTO to define and evolve the enterprise technology roadmap.

● Evaluate emerging technologies, frameworks, and tools within the Microsoft ecosystem

and recommend adoption strategies.

● Establish architectural best practices, coding standards, and guidelines for engineering

teams.

● Work closely with product, business, and engineering teams to translate requirements

into architectural blueprints.

● Mentor development teams, conduct technical reviews, and ensure architectural

compliance.

● Collaborate with external technology partners and vendors as required.

● Oversee solution implementation to ensure adherence to architecture and design

principles.

● Provide thought leadership on DevOps, CI/CD pipelines, cloud adoption (preferably

Azure), and modern software engineering practices.

● Conduct risk assessment, impact analysis, and ensure compliance with

regulatory/security standards.

Required Skills & Qualifications :

● 10–15 years of IT experience, with at least 5 years in architecture or senior technical

leadership roles.

● Strong expertise in .NET Core, C#, ASP.NET, Web API, MVC, Entity Framework.

● Proficiency in Azure cloud services (App Services, Functions, Service Bus, Cosmos DB,

Azure SQL, Storage, etc.).

● Hands-on experience with microservices architecture, containerization (Docker,

Kubernetes), RESTful APIs, and event-driven systems.

● Deep understanding of relational (SQL Server) and NoSQL databases.

● Exposure to DevOps practices, CI/CD pipelines, Git, Azure DevOps/Jenkins.

● Proven track record of designing scalable, secure, and mission-critical enterprise

applications.

● Excellent problem-solving, communication, and stakeholder management skills.

We are seeking a Patient support service - Voice to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Handle inbound and outbound calls related to healthcare services.
• Service customers seeking support with their monthly healthy benefit package.
• This monthly benefit can be used in pharmacies and is present on a card to be used for over-the-counter medications such as cold/flu and nutritional supplements.
• Customers will seek help with replacement cards, balance checks, and contact information updates.
• Successful associates can distinguish varying levels of customer complexity & communicate effectively.
• Ensure compliance with HIPAA and other healthcare regulations.
• Resolve customer queries efficiently while maintaining professionalism.
• Maintain records of patient interactions and escalate complex cases when needed.
• 
  

Required Skills:

• Strong verbal and written communication skills.
• Ability to handle customer inquiries with empathy and professionalism.
• Basic knowledge of healthcare processes and medical terminologies (preferred).
• Problem-solving and multitasking abilities.
• Cognitive and Behavioral Assessment: Traitify – Medium or High
• Language Proficiency: Emmersion – B1 CEFR score
• Typing Test: 25 WPM at 95% accuracy
• Familiarity with CRM software or call center tools (a plus).

Educational Qualification:

• Bachelor’s degree in any field.

Skills:

• Should have Extensive command of the English language.
• Deep understanding of content marketing principles, approach, and execution.
• Should be able to work and deliver quality SEO-based content in a fast-paced and dynamic environment
• Should be able to develop and implement a content strategy that encourages high levels of engagement.

General Information:

You will be working as a Full Stack Developer and will be based out in Chennai. The main part of the job will consist in the development of a Web platform using .NET, C#, ASP.NET, JAVA Script & SQL Server and to provide contributions to the application design, assurance on code quality with a focus on scalability, maintainability, security, and performance.

Your Responsibilities:

• Extensive experience developing Application Programming Interfaces (API), RESTful Web Services, and interfacing with 3rd party & custom applications.
• Hands-on experience in Performance Engineering Tools & Techniques.
• Excellent debugging skills; able to debug complex technical issues involving multiple system components.
• Identify options for potential solutions and assess them for technical and business suitability.
• Keep abreast of technical and industry developments.
• Familiarity with version control systems such as TFS, Bit bucket, IBMs CM Synergy & code management strategies.
• Experience with Agile methodologies.

Requirement:

• Masters or bachelor’s degree in computer science, MIS, or Engineering.
• Minimum 1-6 years of experience required in. .NET, C#, ASP.NET, JAVA Script & SQL Server.
• Should have experience in designing/developing large-scale or mission-critical applications, preferably in the field of Healthcare.
• Exposure to Mobile platforms (Android/iOS) is an added advantage.
• Passion for programming extends beyond working hours.
• Excellent written and verbal communication skills with the ability to influence both internally and externally. 

We are looking for a Business Development Manager/Relationship Manager to build and preserve trusting relationships with our customers.    

Introduction & Acquisitions of new partners - Individual /Corporate clients and meeting the required revenue targets expected from the role & it will be an individual contributor. Self-accelerating & result oriented Adapt acquired knowledge in Change Management.

All possible new prospect partners - INDIVIDUAL /CORP clients in the city.

Duties & Responsibilities -

• Dialogue with our clients to understand their business objectives and challenges
• Analyze partners' data and provide strategic recommendations to clients
• Monitor user reservations and partner promotion
• Build efficiency in support processes for improving partners side experience
• Resolve operational problems on the partners' side within a specified time
• Attend meetings with partner facilities for orientations, resolving issues & relationship building.
• Handle invoicing, including calculation of recharges done
• Serve as the one-point contact for the sales team for all reservations and schedule of the activities.

Required Skills:

• 1-5 years of relevant experience    
• Positive, can-do, roll-up-your-sleeves, self-starter mindset and attitude.
• Highly organized, multi-tasking skills with strong attention to detail.
• Strong work ethic with a relentless desire to go above and beyond.
• Excellent time management skills and ability to work under pressure
• Strong communication and interpersonal skills