Marketing Associate – GIGL Summaries Private Limited
Location: Remote / Hybrid / Office (Mohali, Chandigarh, India)
About Us:
GIGL Summaries Private Limited is one of the leading audiobook platforms with over 5M+ downloads across iOS, Android, and Web, a 4.8-star rating from more than 165k reviews, and a massive 10M+ social media following. Remarkably, we’ve achieved all this while being bootstrapped without any investor funding.
At GIGL, we’re driven by passion, perseverance, and a deep love for storytelling. Our team of dedicated creators seeks like-minded individuals who share our zeal for content creation and storytelling. If you have the vision and creativity to craft narratives that resonate and inspire, you’ll feel right at home here!
Job Title: Marketing Manager
Who We’re Looking For:
We’re on the hunt for a dynamic and innovative Marketing Associate to lead and execute end-to-end marketing strategies. This position is tailor-made for someone who thrives in a startup environment, embraces building systems from scratch, and has a strategic mindset to scale marketing initiatives.
Key Responsibilities:
- Develop and execute comprehensive marketing strategies spanning both organic and paid marketing campaigns.
- Drive engagement through content marketing, blog strategies, and WhatsApp marketing initiatives.
- Lead app marketing efforts to enhance downloads and improve user retention.
- Build and optimize marketing funnels, email marketing workflows, and performance tracking systems to maximize impact.
- Craft compelling copy and design effective marketing materials aligned with target audience insights.
- Utilize analytics tools to track, optimize, and report on campaign performance and ROI.
- Manage and optimize paid advertising campaigns across platforms like Google, Meta, and LinkedIn.
- Establish scalable systems and workflows for efficient marketing operations.
Skills and Qualifications:
- 3–5 years of experience in organic and paid marketing, preferably within a startup environment.
- Expertise in blog marketing, WhatsApp marketing, and app promotion strategies.
- Strong proficiency in copywriting, SEO optimization, and content creation.
- Experience with performance marketing tools such as Google Analytics, Facebook Ads Manager, and CRM platforms.
- Proven ability to build processes independently and achieve measurable results.
- A passion for storytelling and a deep understanding of audience engagement.
- Exceptional project management and execution skills with a self-starter attitude.
Why Join Us?
- Be a Marketing Leader – Define and shape marketing strategies for a fast-growing, bootstrapped startup with a thriving 10M+ community.
- Work with Passionate Creators – Collaborate with a team that prioritizes storytelling and creativity.
- Flexible Work Environment – Experiment, innovate, and grow in a culture that values collaboration and adaptability.
- Exciting Growth Potential – Develop scalable marketing systems and drive impactful results.
Compensation: Competitive package of ₹5–7 LPA.
Shubham Vishwakarma
Full Stack Developer - Averlon
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About MyOperator
MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.
Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.
Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Role Overview
As a Customer Support Representative, you will be the first point of contact for customers reaching out via IVR (inbound calls), chat, and email.
You will be responsible for resolving customer issues within defined SLAs, delivering a high-quality customer experience, and proactively identifying upsell or cross-sell opportunities.
This role is performance-driven, with clear KRAs and KPIs focused on resolution speed, ownership, customer satisfaction, and proactive support.
Key Responsibilities
1. Customer Issue Resolution & Productivity
- Handle inbound calls, chats, and email tickets professionally and efficiently.
- Ensure accurate ticket creation and categorisation in the CRM for every interaction.
- Resolve customer issues within defined SLAs (majority within 4 business hours).
- Maintain high First Contact Resolution (FCR) for IVR interactions.
- Maintain quick First Response Time (FRT) for chat and email tickets.
- Maintain high availability and responsiveness during assigned shifts.
2. Customer Experience & Satisfaction
- Deliver a positive, empathetic, and solution-oriented experience during every customer interaction.
- Maintain high Customer Satisfaction (CSAT) scores by setting the correct expectations.
- Ensure customers clearly understand the resolution before closing tickets.
- Provide complete and accurate support to ensure issues are fully resolved.
3. Ownership & Accountability
- Take end-to-end ownership of assigned tickets until closure.
- Avoid unnecessary escalations by resolving issues at the first touchpoint whenever possible.
- Proactively follow up on pending cases and ensure closure within the defined SLA.
- Escalate issues only when necessary, providing complete context and documentation.
4. Revenue Signals, Cross-Sell & Proactiveness
- Identify and share qualified upsell, cross-sell, or referral opportunities during customer interactions.
- Highlight relevant MyOperator products or features based on the customer’s needs.
- Share opportunities clearly with the Account Manager via CRM or defined processes.
5. Process Adherence & CRM Hygiene
- Follow defined support processes, workflows, and communication guidelines.
- Ensure accurate and timely CRM updates for all tickets and customer interactions.
- Participate in new process rollouts, tool adoption, and team initiatives.
Requirements ( Skills & Competencies )
Must-Have Skills
- Strong verbal and written communication skills in English (Hindi or regional languages are a plus).
- Strong customer-first mindset with problem-solving ability.
- Ability to multitask across calls, chats, and tickets simultaneously.
- Comfortable working with CRM tools and support dashboards.
- Willingness to work in shifts and weekends as per business requirements.
Good-to-Have Skills
- Prior experience in B2B SaaS, telecom, or customer support roles.
- Experience handling chat or omnichannel support environments.
- Basic understanding of CRM platforms or cloud communication tools.
Behavioural Expectations
- Ownership-driven: Takes responsibility and ensures problems are resolved completely.
- Process-oriented but customer-centric: Balances internal processes with customer satisfaction.
- Comfortable working with targets, SLAs, and performance scorecards.
- Open to feedback, coaching, and continuous improvement.
Strong team player who collaborates well with Team Leads and Account Managers.
Python
Django
Flask
Amazon Web Services (AWS)- Must have experience with Amazon Web Services (AWS)
- Experience with Python/Node.JS/Typescript
- At least 2+ years as back-end software developer
- A deep understanding of the benefits of the Microservice and serverless paradigms
- Prepared technical documentation, and understand why it’s important
- Understanding of database principals: SQL and NoSQL
- Collaboration and communication skills (you’ll be working with clients and internal teams)
- An understanding of programming fundamentals (OOP, data structures, algorithms)
- Familiarity and comfort with REST API, Postman
- The ability to work independently or within a team structure.
- A “lead by example” attitude, and motivation to deliver work you’re proud of
PHP
Laravel
CodeIgniterWordpress:
Should have hands-on experience in WordPress & HOOKS concepts.
Extensive knowledge and experience of building WordPress CMS websites using the best practice & de-facto standard plugins.
- Knowledge of Customization of themes & plugins
- Experience working with WordPress at a PHP code level.
- Knowledge of existing inbuilt WordPress functions.
- Theme Template integration.
- Good understanding of cross-platform and cross-browser issues.
- Experience in developing E-Commerce websites
Shopify:
Should have hands-on experience in Shopify API & APP concepts.
Extensive knowledge and experience of building custom stores.
- Knowledge of Customization of themes & apps
- Experience working with Shopify API's
- Knowledge of existing inbuilt Shopify system.
- Theme Template integration.
- Good understanding of cross-platform and cross-browser issues
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Hiring: Full-Time Project Manager
Location: Hiranandani Estate, Thane
Timing: 10:30 AM to 6:30 PM (2nd & 4th Saturday Off)
CTC: Up to ₹3 LPA
We are seeking an enthusiastic and detail-oriented Project Manager who can drive our design, marketing, and tech projects with passion and precision. The ideal candidate will have the ability to manage multiple teams, ensure project deadlines are met, and maintain high standards of execution and quality.
Role Responsibilities:
Manage and oversee a variety of projects focused on design, marketing campaigns, branding, websites, and tech development.
Plan project timelines, allocate tasks, monitor progress, and ensure timely delivery.
Act as the key point of contact between clients and internal teams (designers, developers, marketers, social media managers).
Coordinate team efforts to maintain high standards of quality, creativity, and performance.
Identify project risks, suggest solutions, and proactively manage any roadblocks.
Maintain clear project documentation and provide regular status updates to management.
Ensure that all projects stay within budget, timeline, and defined scope.
Ideal Candidate:
1–2 years of project management experience (preferably in a digital marketing or creative agency environment).
Hands-on experience managing design, marketing, and tech projects.
Excellent communication, coordination, and leadership skills.
Basic understanding of digital marketing strategies, branding processes, UI/UX design, and website development.
Familiarity with project management tools like Trello, ClickUp, or Notion is a plus.
Proactive, solution-oriented, and able to maintain a positive approach under pressure.
Greetings!!!
Please find below mentioned Job Description of Relationship Manager profile for your reference.
Company Name :- Bonanza Portfolio Ltd
Location : - Indore
Qualification : - Any Graduation
Job Description : -
1. New client acquisition, building new relationships and increasing depth in existing relationships with clients.
2. Selling online broking accounts- demat account, trading account.
3. Identifying customer needs, assessing their appetite and providing them investment options.
4. Achieving targets as assigned by the organisation on a monthly basis.
5. Migrating offline clients to do online trading.
6. Backend support to clients.
7. Regular updates to the immediate superior as a when required.
Past experience in the similar role will be preferred.
If you are interested in this opportunity, please feel free to connect or refer to the suitable candidate if you know anyone.
![[x]cube LABS](/_next/image?url=https%3A%2F%2Fcdnv2.cutshort.io%2Fcompany-static%2F639877aa0ad87e002533a1c5%2Fuser_uploaded_data%2Flogos%2Fx_whiteB_eeCk0gqs.png&w=256&q=75)
C++CJob Title:
Telephony Engineer
Job Description:
- Support the operations team with debugging issues related to the telephony platform
- Identify issues with calls using monitoring and analysis tools such as VoIPMOnitor
- Write scripts to automate tasks, monitor the services and functionalities
- Contribute to the improvement of the system by providing ideas
- Help with capacity planning
- Perform the scheduled maintenance activities
- Modify the existing code to accommodate new features
Experience Range:
3- 6 years
Educational Qualifications:
Any graduation,
Job Responsibilities:
• Knowledge of open source technologies, VoIP, SIP, WebRTC etc.
• Shell scripting.
• Experience in Asterisk and Kamailio or OpenSIPS.
• C/C++ or JS programming with Linux.
• 5-8 years experience.
• Good communication skills.
• Willingness to work in the night, whenever required, for handling support related issues.
Skills Required:
ViOP, OpenSIPS, SIP, Shell Scripting, Asterisk, kamailio, C++, Linux, Development,
Location: Bangalore
Role reporting into: Director, UX Strategy and Design
Does this role have direct reports?: No
Job Responsibilities:
Collaborate with the product team, in-house designers, and engineers at all stages of the
product development process.
• Plan, research, and produce high-quality product documentation including user manuals,
context-sensitive help, how-to guides, knowledge base articles, FAQs, website content, etc.required by Amagi customers.
• Create product videos, and blog about specific product features.
• Write structured content clearly and concisely that maximizes comprehension and ease of use.
• Research and define UX terminology for various products.
• Write clear, concise, and thoughtful microcopy that supports the product designs and make the interface interactive and intuitive.
• Ensure that the copy resonates with our audiences, reinforces our credibility, and reaches the targeted audience to achieve desired results.
• Research, analyse, and provide usability feedback to the product team.
• Apply audience insights, user research, and brand strategies to develop engaging content.
• Have knowledge of communication style guidelines, user experience and UX writing impact.
• Raise the bar for interface/product communication and drive alignment on voice and tone
across Amagi products.
• Develop precise and specific customer-focused copies that makes interactions on the Amagi interface simpler, more human, and more real.
• Play an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design.
• Have empathy for users & understand different needs of users.
Job Requirements:
Ideally a person should have had the below experiences / possess the below abilities to succeed
in this role:
• Experience in developing product documentation with a strong command of English grammar,a clear writing style, and excellent content organization skills.
• Demonstrated ability to produce high-quality, rich technical content that presents information in easy-to-understand language.
• Experience in creating structured documentation and knowledge of content management
systems.
• Experience working on tools such as Camtasia, Adobe Robohelp, Intercom, etc.
• Should be a team player and be comfortable collaborating across teams.
• Experience working in a fast-paced, deadline-driven, and Agile-based environment.
• Understanding of a user centred design process and UX writing concepts.
• Ability to create content in a variety of different formats from microcopy to long -form.
• Positive attitude towards receiving and delivering feedback.
• Sense of responsibility to deliver committed projects on time with exceptional quality.
• Independent and self-managed working style and strong team-player.
• Proven problem-solving skills with the ability to understand complex ideas.
• Contribute to the development of the content style guide, content strategies, and processes.
• Present your ideas to design and business stakeholders and adapt to feedback.
• Set a scalable copy standard, and drive adherence to UX writing best practices based on
industry standards, internal learnings, branding guidelines, research, and data.
• Own, develop and evangelize copy guidelines and tone of voice.
• Good learning ability to grasp new domains and comfort to understand both depth and breadth across the technology platform(s).
• Good to have – A web-based portfolio of relevant UX writing and conversational design
examples. Link to portfolio must be included on the top of the resume.
Preferred Work Experience: 2-7 years
Education/Qualifications: Any degree with relevant technical writing experience at a software product development company.
React.js
Javascript
Redux/Flux
HTML/CSSReact JS Developer
Exp - 5+ years
Skills: React, Redux, Javascript, HTML, CSS
Location: Bangalore, Hyderabad, Chennai
AngularJS (1.x)
Angular (2+)React.js
NodeJS (Node.js)
MongoDB
Work with development teams and product managers to ideate software solutions
Design client-side and server-side architecture
Build the front-end of applications through appealing visual design
Develop and manage well-functioning databases and applications
Write effective APIs
Test software to ensure responsiveness and efficiency
Troubleshoot, debug and upgrade software
Create security and data protection settings
Build features and applications with a mobile responsive design
Responsibilities:
Atelast 4+ years expereince in Angular and Nodejs
Understanding the nature of asynchronous programming and its quirks and workarounds
Strong proficiency with JavaScript
Strong proficiency on Node.js, React.js, JEST, and frameworks available for it
At least two years experience as a Node.js developer.
Extensive knowledge of JavaScript, web stacks, libraries, and frameworks, Postgresql and Devops.
Knowledge of front-end technologies such as HTML5 and CSS3.
Superb interpersonal, communication, and collaboration skills.
Exceptional analytical and problem-solving aptitude.
Great organizational and time management skills.
Availability to resolve urgent application issues outside of business hours.
Understanding accessibility and security compliance
Implementing automated testing platforms and unit tests
Proficient understanding of code versioning tools, such as Git
The ideal candidate will have an application development background with strong technical skills in MS SQL Server, SSRS, YSR, and experience with Yardi Real Estate Software Modules. The candidate will be an expert multi-tasker with excellent problem-solving skills and a can-do attitude. They tackle tasks head, looking for opportunities to assist teams and create efficiencies. Yardi Technical Developer designs, develops, debugs, tests and implements software enhancements. Responsibilities include correcting defects in existing applications; documenting defect resolutions; planning implementation; solution customizations, configurations and enhancements.
§ Designs and develops front-end and back-end web application features
§ Performs maintenance programming for existing versions
§ Analyzes and documents reasons for test failure, and revises/debugs assigned programs and/or procedures as necessary
§ Uses corporate approved sourced control applications to maintain code changes
§ Understands application and uses standards
§ Adheres to department policies, procedures and standards in the development and implementation of software
§ Collaborate with all the key stakeholders to find alternatives and solutions to business challenges. Seek out systems solutions (either internal to client or external 3rd party solutions) that can be leveraged to meet business requirements.
§ Act as primary liaison with Business Solution Manager during the development lifecycle, from needs analysis and bug tracking to UAT and rollout.
§ Develop and manage working relations with Business Solution Manager, and subject matter experts to ensure the business solutions are aligned with their goals and priorities, and how process automation through IT solutions will help them reach their goals.
§ Create and maintain a cohesive, coordinated plan to deliver solutions that meet the stakeholders’ priorities within budgetary and product requirements.
§ Execute on project plans and assist others in executing on project plans across the various groups.
§ Analyze and document requirements and use appropriate techniques to refine, review and validate requirements.
§ Provide pro-active consulting in Technology and Operations Business Process design and re-engineering to uplift Nakheel Malls services to the tenants and end consumers.
§ Provide Yardi client support and technical issue resolution via Ticket System/Portal, E-Mail, phone and other electronic medium.
§ Create and enhance management reports utilizing Yardi
§ Oversee source control for report repository.
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§ Bachelor’s degree in Information Technology or equivalent.
§ Minimum 3 years of YARDI software development experience in the similar role.
§ Ability to understand and communicate complex business requirements in technical terms.
§ Strong project management skills.
§ Experience in organizing, planning, and executing large scale IT projects from vision through implementation, involving internal personnel, contractors, and vendors.
§ Must be able to research, write and edit content for various projects.
§ Excellent interpersonal skills to relate and communicate to all levels of the IT members.
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§ Planning & Project Management skills.
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§ Team Player
§ Flexible and adaptability skills
§ Source control management systems, multi-threading and concurrency
§ Debugging, performance profiling and optimization
§ Strong knowledge in Voyager database Schema
§ Able to develop Columnar reports, YSR and correspondence reports
§ Experience in YARDI international, commercial and residential modules
§ Knowledge in YARDI AR, AP, GL, ABF and FA
§ Experience in YARDI commercial cafe & Rent Cafe
§ Experience in YARDI Voyager, YARDI commercial cafe and YARDI Rent Cafe Implementation process.
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon