Block Sales Manager

Job Title: Customer Success Associate (Healthcare Process)

Location: Bhopal (Onsite)

Eligibility:

• Undergraduate with 6 months calling experience OR
• Graduate (Fresher/Experienced).
• Good communication & basic computer skills.

Key Responsibilities:

• Handle inbound/outbound customer calls professionally.
• Assist with healthcare-related queries and support services.
• Resolve customer issues efficiently and ensure satisfaction.
• Maintain and update customer data in the system.
• Coordinate with internal teams for quick resolution.
• Meet performance targets and follow process guidelines.

Skills Required:

• Strong communication skills.
• Customer-focused approach.
• Problem-solving ability.
• Ability to work in a fast-paced environment.

Start your career in the growing Healthcare Customer Support domain with a stable and rewarding opportunity.

Strong Senior Backend Engineer profiles

Mandatory (Experience 1) – Must have 5+ years of hands-on Backend Engineering experience building scalable, production-grade systems

Mandatory (Experience 2) – Must have strong backend development experience using one or more frameworks (FastAPI / Django (Python), Spring (Java), Express (Node.js).

Mandatory (Experience 3) – Must have deep understanding of relevant libraries, tools, and best practices within the chosen backend framework

Mandatory (Experience 4) – Must have strong experience with databases, including SQL and NoSQL, along with efficient data modeling and performance optimization

Mandatory (Experience 5) – Must have experience designing, building, and maintaining APIs, services, and backend systems, including system design and clean code practices

Mandatory (Domain) – Experience with financial systems, billing platforms, or fintech applications is highly preferred (fintech background is a strong plus)

Mandatory (Company) – Must have worked in product companies / startups, preferably Series A to Series D

Mandatory (Education) – Candidates from Tier - 1 engineering institutes (IITs, BITS, are highly preferred)

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

About the company

KPMG International Limited, commonly known as KPMG, is one of the largest professional services networks in the world, recognized as one of the "Big Four" accounting firms alongside Deloitte, PricewaterhouseCoopers (PwC), and Ernst & Young (EY). KPMG provides a comprehensive range of professional services primarily focused on three core areas: Audit and Assurance, Tax Services, and Advisory Services. Their Audit and Assurance services include financial statement audits, regulatory audits, and other assurance services. The Tax Services cover various aspects such as corporate tax, indirect tax, international tax, and transfer pricing. Meanwhile, their Advisory Services encompass management consulting, risk consulting, deal advisory, and other related services.

Apply through this link- https://forms.gle/qmX9T7VrjySeWYa37

Job Description

Position: Data Engineer

Experience: Experience 5+ years of relevant experience

Location :  WFO (3 days working) Pune – Kharadi, NCR – Gurgaon , Bangalore

Employment Type:  contract for 3 months-Can be extended basis performance and future requirements

Skills Required:

 • Proficiency in SQL, AWS, data integration tools like Airflow or equivalent. Knowledge on using tools like JIRA, GitHub, etc. 

 • Data Engineer who will be able to work on the data management activities and orchestration processes. 

Client: Cummins

Payroll: Alpha Net

Shift: 4:30PM To 1:30AM

Role: Remote

Skills Required: Expert in Oracle Cloud Manufacturing, Understanding of MES, Line Automation or Production scheduling preferred

Secondary: Inventory & Quality

As a Tech Lead at RaptorX.ai you will lead our development team through the planning, execution, and successful delivery of cutting-edge, scalable, and high-performance web applications. With your extensive experience in both front-end and back-end technologies, you will drive the architectural decisions, mentor junior developers, and ensure the technical excellence of our projects. Your role will be pivotal in fostering innovation, implementing best practices, and contributing to the strategic direction of our technology stack.

Key Responsibilities:

• Technical Leadership:
• Architect, design, and develop complex full-stack applications, ensuring robustness, scalability, and performance.
• Lead the technical planning and architecture discussions, making strategic decisions on technology stack, frameworks, and tools.
• Conduct code reviews, ensuring adherence to coding standards and best practices.
• Stay abreast of emerging technologies and trends, integrating them into projects to enhance innovation and efficiency.
• Project Management:
• Collaborate with project managers, business analysts, and stakeholders to define project scopes, goals, and deliverables.
• Create detailed project plans, timelines, and roadmaps, ensuring timely delivery and alignment with business objectives.
• Manage risk assessment and mitigation strategies throughout the project lifecycle.
• Team Leadership and Development:
• Mentor and coach developers, fostering a culture of continuous learning and improvement.
• Lead by example, promoting a collaborative team environment that encourages open communication and innovation.
• Facilitate knowledge sharing sessions and technical workshops to enhance team skills and expertise.
• Quality Assurance:
• Implement and oversee rigorous testing frameworks and methodologies to ensure the delivery of high-quality solutions.
• Collaborate with the QA team to define test strategies, review test plans, and ensure that applications meet functional and non-functional requirements.
• Stakeholder Engagement:
• Communicate effectively with stakeholders, translating technical concepts into business language and vice versa.
• Gather and analyze feedback from end-users and stakeholders to inform continuous improvement of applications.
• Participate in client meetings, presentations, and proposal development.
• Operational Excellence:
• Ensure the reliability, security, and maintainability of applications.
• Oversee the deployment and operation of applications, including performance monitoring and optimization.
• Implement best practices for source control, continuous integration, and continuous deployment.

Prior Experience and Skills Required:

• Minimum 10 years of experience in full-stack web development.
• Proven track record of leading development teams in delivering complex web applications.
• Expertise in front-end technologies (e.g., JavaScript, React.js, HTML5, CSS3) and back-end technologies (e.g., Node.js, Python, Java).
• Strong experience with database design and management (SQL and NoSQL).
• Proficiency in cloud technologies and services (AWS, Azure, GCP).
• Experience with containerization and orchestration technologies (Docker, Kubernetes).
• Familiarity with Agile methodologies and ability to adapt to changing priorities and deadlines.
• Excellent problem-solving, analytical, and technical troubleshooting skills.

Education:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.

Language Skills:

• Strong command of Business English, both verbal and written.

Other Skills:

• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• High level of personal accountability and responsibility.
• Ability to think strategically and execute tactically.

Salary:

• Competitive, based on experience and market standards.

We are looking for an enthusiastic technical sales executive to join our growing sales team. In this role, he/she will be required to source new customers from USA, UK, UAE & India, and business contacts, demonstrate the technical features of our products, drive sales, and maintain strong customer relations. 

Technical Sales Executive Responsibilities:  

• Sourcing potential new customers.  

• Actively seeking out new sales opportunities through cold calling, networking, and social media. 

• Setting up meetings with potential clients and listening to their wishes and concerns. 

• Negotiate/close deals and handle complaints or objections 

• Prepare and deliver appropriate presentations on products and services 

• Maintaining regular contact with existing customers.  

• Demonstrating the technical features and benefits of our products.  

• Advising customers on technology upgrades and related products.  

• Composing tender documents and customer proposals.  

• Maintaining strong customer relations.  

• Meeting sales targets.  

Technical Sales Executive Requirements:  

• Degree in business administration or related field.  

• Previous experience as a sales executive.  

• Strong knowledge of scientific and technical products.  

• Excellent interpersonal skills.  

• Strong communication skills.  

• Basic knowledge of computer systems and Office Software.  

• Ability to meet sales and commission targets.  

• Ability to travel.  

Job Summary:

• Willingness to work on highly scalable cloud-native solutions based on microservices.
• Quickly learn the technologies and deliver using the same.
• Take complete ownership of the customer requirements.
• Motivated to deliver world-class quality.
• Inclined to bring new ways of thinking, working and providing solutions.
• Drive the concept of quality into everybody and have a zero-tolerance towards bad quality.

• Understand requirements from product management, customer and able to comprehensively break this down to manageable tasks.

Experience:

● 3-9 years of development experience.

Technical Skills:

Mandatory:

• Java - Advanced concepts concurrency, reflection, lambda, Java Springboot, Spring security,
• Actuator/Prometheus/Grafana/Servo (metrics),
• EFK/ELK stack (log analysis)
• OpenAPI/Swagger (documentation)
• RDBMS (PostgreSQL, MySQL, Maria or any other)
• NoSQL (Anyone of Mongo DB, Redis, Cassandra, Neo4J or other DBs)
• Automated unit tests/e2e tests (JUnit, TestNG, RestAssured etc)
• CI/CD pipelines (Jenkins, Sonar, Maven/Gradle etc)

Optional: (But highly recommended)

• NewSQL DB (TiDB, CockroachDB)
• AMQP/RabbitMQ
• Kafka
• Docker
• Kubernetes