MSME Sales Specialist

Responsibilities:

* Generate leads through cold calling, email campaigns & networking events

* Convert prospects into paying customers via B2B sales techniques

* Manage existing accounts for upselling & retention purposes

We are looking for a motivated and results-driven Sales Representative to join our growing team. In this role, you will identify new business opportunities, build strong customer relationships, and drive revenue growth. The ideal candidate is a strong communicator who thrives in a fast-paced environment and is comfortable managing a full sales cycle—from prospecting to closing deals.

• Identify and approach potential customers through field visits, cold calling, and referrals.
• Generate new leads and convert prospects into customers.
• Conduct regular client meetings and product/service presentations.
• Build and maintain strong relationships with existing and potential customers.
• Understand customer requirements and recommend suitable solutions.
• Follow up with leads and maintain an active sales pipeline.
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Key Responsibilities

● Handle end-to-end international sales through outbound voice calls

● Engage with prospective international customers, understand their needs, and pitch relevant products/services

● Qualify leads, manage objections, and close sales effectively

● Maintain accurate records of customer interactions and sales activities in CRM systems

● Achieve and exceed assigned sales revenue and conversion targets ● Build and nurture long-term client relationships through follow-ups and after-sales support

● Coordinate with internal teams to ensure smooth onboarding and service delivery

● Adhere to process guidelines, quality standards, and compliance requirements 

Requirements

● Minimum 6 months+ of experience in International Voice Process / Outbound Sales

● Proven experience in end-to-end sales (not limited to lead generation) ● Excellent spoken and written English with a neutral accent

● Strong negotiation, persuasion, and objection-handling skills

● Target-driven mindset with the ability to work in a fast-paced environment

● Willingness to work in the Australian shift (5:00 AM – 2:00 PM IST)

● Agile, flexible, and adaptable to business requirements Qualifications ● PUC / Graduation in any discipline What We Offer

● Fixed Monday–Friday working schedule

● Exposure to international markets and sales processes

● Performance-driven incentives and growth opportunities

● Supportive and learning-focused work environment 

Work with the Founder to identify and prioritise the most promising customer segments, then build and manage a qualified sales pipeline. Potential channels include cafés and restaurants, corporate and institutional accounts, premium retail, gifting, events and residential communities. • Prospect actively through cold outreach, referrals, LinkedIn, WhatsApp, field visits, networking and direct introductions. • Conduct product meetings, tastings and sampling with prospective customers and decisionmakers. • Understand customer requirements, prepare commercial proposals, negotiate terms and convert opportunities into paid orders. • Manage the complete account journey—from first conversation and order confirmation through payment, collections, reorder and account growth. • Maintain an accurate CRM or sales tracker covering leads, meetings, proposals, next actions, closures, lost opportunities, account revenue and reorder behaviour. • Coordinate with production and operations so that samples, stock and deliveries remain aligned with active opportunities. 

Lead Generation & Prospecting: Research and identify potential business clients.

 Product Presentations: Conduct compelling online product demonstrations and presentations to showcase the value of our SaaS product.

 Sales Cycle Management: Manage the end-to-end sales process from initial outreach to qualifying leads and closing deals.

 Relationship Building: Develop and maintain strong, long-lasting relationships with key decision-makers.

 CRM Management: Maintain accurate and up-to-date records of all sales activities and client interactions in the CRM.

 Market Analysis: Stay updated on industry trends, competitor activities, and feedback from prospects to help improve product offerings.

Having min 5 to 8 years’ experience in B2B and B2C sales

. • Knows every aspects of International B2B and B2C sales and market.

• Minimum Graduate

• Proficiency in English language.

• Proficiency in MS Office. Hands-on experience with CRM software is a plus

• Prior Sales Skills Training will be a plus.

• Self-motivated with a results-driven approach 

About the Role

We are looking for a motivated and result-oriented Sales Executive with experience in the steel industry. The ideal candidate will be responsible for generating new business, maintaining strong customer relationships, achieving sales targets, and expanding our market presence across industrial and commercial segments.

Key Responsibilities

• Identify and develop new business opportunities in the steel market.
• Build and maintain strong relationships with dealers, distributors, contractors, fabricators, OEMs, and industrial clients.
• Achieve monthly and annual sales targets.
• Conduct customer meetings, product presentations, and site visits.
• Prepare quotations, negotiate pricing, and close sales deals.
• Coordinate with production, logistics, and accounts teams to ensure timely order execution.
• Monitor market trends, competitor activities, and customer requirements.
• Follow up on payments and maintain healthy customer accounts.
• Maintain accurate sales records and submit regular sales reports.

Required Skills

• Strong B2B sales and business development skills.
• Excellent communication, negotiation, and relationship management abilities.
• Good understanding of steel products such as TMT bars, MS plates, structural steel, pipes, coils, sheets, or related products.
• Ability to generate leads and convert them into long-term customers.
• Proficiency in MS Office and CRM software is preferred.
• Willingness to travel for customer meetings and business development.

Qualifications

• Bachelor's degree in Business, Marketing, Engineering, or a related field.
• 2–5 years of sales experience in the steel, metal, building materials, or allied manufacturing industry.
• Valid driving license preferred.

Preferred Candidate Profile

• Self-driven with a strong customer-focused approach.
• Proven track record of meeting or exceeding sales targets.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.

What We Offer

• Competitive salary with attractive incentives.
• Travel allowance and reimbursement.
• Career growth opportunities.
• Supportive and performance-driven work environment.