Lead - HRBP

The Localization Quality Assurance (QA) Architect is a strategic technical leader responsible for designing, implementing, and evolving robust QA architectures that ensure linguistic quality across the global content lifecycle. Serving as the bridge between business goals, compliance requirements, and technology, the QA Architect translates complex audience insights and regulatory demands into scalable, automated, and data-driven QA systems. This role drives continuous improvement through innovation and stakeholder collaboration, empowering teams to deliver culturally relevant, compliant, and high-quality localized content efficiently.

Business Leadership

Translate audience insights, buyer personas, and market intelligence into precise localization QA requirements that reflect strategic content and product needs.

Collaborate with cross-functional teams including product, engineering, marketing, and content to embed quality gates aligned with overarching product and content roadmaps.

Lead workshops, design sessions, and stakeholder meetings to align QA technical architecture decisions with evolving business goals and customer expectations.

Champion the adoption and integration of emerging QA tools, cutting-edge automation, and AI approaches that improve scalability, operational efficiency, and quality outcomes.

Promote a culture of continuous improvement by leveraging data-driven insights, process optimization, and ongoing team capability development.

Compliance Leadership

Architect and embed compliance frameworks into localization QA systems in full adherence to global privacy, accessibility, and intellectual property standards such as GDPR, PDPA, WCAG, ADA, and IP laws.

Integrate regulatory and contractual requirements seamlessly across all layers of the localization QA pipeline to ensure end-to-end compliance.

Design and implement features such as audit trails, change management controls, and traceability mechanisms to support ongoing regulatory compliance and contract obligations.

Collaborate closely with legal, compliance, and risk teams to tailor solutions addressing jurisdiction-specific complexities including data localization mandates and cross-border data flow restrictions.

Ensure system architectures and workflows comply continuously with export control laws and international content distribution regulations through automated governance rules.

Technical Leadership

Design modular, scalable QA architecture frameworks that support comprehensive lifecycle linguistic quality evaluation, including translation memory (TM) systems, terminology databases, and digital asset management.

Develop and maintain AI-driven linguistic error detection models that combine complex error typologies with configurable, flexible review workflows.

Lead the design and implementation of automated verification modules that assess cultural and contextual adaptation accuracy, ensuring global and localized market alignment.

Build real-time, interactive data analytics dashboards that provide risk assessment, quality forecasting, and KPI visualization capabilities to inform decision-making.

Oversee integration of QA automation platforms and tools into Continuous Integration/Continuous Deployment (CI/CD) pipelines to facilitate seamless delivery workflows.

Document technical architecture decisions comprehensively, and develop detailed operational guidelines, best practices, and training materials for engineering and QA teams.

Mentor and support QA engineers, technical leads, and other stakeholders in deploying, scaling, and advancing technology-enabled QA capabilities.ct compliance with data protection regulations including GDPR, PDPA, content accessibility standards such as WCAG and ADA, and intellectual property laws.

 Maintain thorough documentation and detailed tracking of QA tests, defects, and resolutions to support audit readiness and accountability.

 Escalate any identified compliance, data privacy, or contractual issues during QA processes to senior QA or compliance team members for timely resolution.

 Qualifications -

Bachelor’s or Master’s degree in Computer Science, Linguistics, Localization Engineering, or a related technical field.

 12+ years of experience in localization QA architecture, software engineering, or related roles with a focus on multilingual content quality.

 Strong expertise in designing scalable architectures integrating TM systems, terminology management, QA automation, and AI-based error detection.

 Proven experience with compliance frameworks relating to GDPR, PDPA, WCAG, ADA, intellectual property, and international content laws.

 Hands-on knowledge of automation toolchains, CI/CD pipelines, and data analytics platforms.

 Ability to lead cross-functional technical and business alignment sessions, translate complex requirements into actionable technical designs.

 Excellent documentation, training, and mentoring skills for enabling technical teams and stakeholders.

 Familiarity with emerging technologies in linguistic QA, AI/ML applications, and content lifecycle management within globalized environments.

Location: Bangalore

Experience: 3–5 years

Type: Full-time | On-site

Start: Immediate

Why this role exists

Most AI products fail not because they lack capability, but because they don’t deliver repeatable outcomes at scale.

We are building a platform where AI agents don’t just respond — they execute workflows reliably across enterprises.

This role exists to ensure:

• We can deploy across multiple Tier-1 customers without breaking
• We can measure outcomes, not activity
• We become impossible to replace at renewal

What you’ll do

You will not manage a backlog.

You will own the product as a system that drives business outcomes.

1. Build the workflow execution platform (v2)

• Ship a platform that supports 3+ concurrent Tier-1 deployments without custom forks
• Eliminate one-off implementations — move toward configurable, reusable systems
• Ensure the product works across real enterprise environments, not ideal ones

2. Own outcome tracking and monetization layer

• Design instrumentation to track:
• Business outcomes (conversion, recovery, resolution)
• Not just interactions or usage
• Enable hybrid pricing models (Stage 2) across multiple accounts
• Ensure every deployment can prove ROI clearly

3. Convert customer reality into product roadmap

• Work directly with insurers like:
• SBI Life Insurance, HDFC Life, ICICI Prudential Life Insurance
• Translate:
• Feedback
• Failure modes
• Operational friction
• into clear product priorities
• Build features that make the platform 2x harder to rip out at renewal

4. Create new AI-native product segments

• Identify workflows that were not possible before AI
• Build entirely new categories of automation and execution
• Go beyond efficiency — enable new revenue or capability layers

5. Drive cost reduction and operational efficiency

• Reduce dependency on:
• Support teams
• Manual intervention
• Move toward self-serve, reliable execution
• Target: support dependency → near zero

6. Improve activation and time-to-value

• Reduce deployment/activation time to 7–21 days
• Work closely with deployment teams to remove friction
• Ensure customers see value within weeks, not months

7. Own customer experience of the product

• Ensure live customers:
• Are satisfied
• See consistent performance
• Track and improve:
• Reliability
• Latency
• Outcome success rates

What success looks like

• Platform supports multiple Tier-1 deployments without breaking
• Outcome tracking is clear, trusted, and monetizable
• Customers can prove ROI within weeks
• Product becomes deeply embedded and hard to replace
• Activation happens in ≤ 21 days
• Support dependency drops significantly

Who you are

• You have 3-5 years of product management experience
• You have built systems, not just features
• You are comfortable working in:
• Ambiguous environments
• Customer-facing contexts
• You think in:
• Outcomes
• Trade-offs
• Systems design

What will make you stand out

• Experience building enterprise SaaS or AI platforms
• Strong understanding of:
• Workflow systems
• Integrations
• Operational constraints
• Have worked closely with customers to shape product direction
• Have built products that are used daily in production environments

Why join

• You will define how AI actually works in enterprises
• Your work directly impacts:
• Revenue
• Retention
• Product defensibility
• You will build a platform that moves from demos → real execution

What this role is not

• Not a backlog manager
• Not a feature prioritizer in isolation
• Not disconnected from customers

What this role is

• A system builder
• A translator of customer reality into product truth
• A driver of outcome-based product thinking

One question to self-evaluate

Can you build a product that works across multiple enterprise customers without breaking — and proves its value every single day?

• Must have atotal experience of minimum 5 years of which 2 years should be into E-commerce.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Develop requirements specifications such as Business Requirements Document, use cases, wire-frames UI side, process flows according to standard templates, using natural language
• Must be able to develop and gauge user priorities and values on new feature requests while keeping development resource velocity in mind
• Working with the development team to ensure requirements are clear and rational, making trade-offs as needed, and delivering a finished product that achieves its goals, on schedule
• Proactively identifying and resolving strategic issues and risks that may impact the teams ability to meet goals
• Defining and scoping projects by working closely with business customers to understand their needs and priorities along with internal and competitive information into clear, prioritized requirements.
• Assess value, develop cases, and prioritize stories, epics, and themes to ensure work focuses on those with maximum value that are aligned with product strategy Provide backlog management, iteration planning, and elaboration of the user stories
• Work closely with Product Management to create and maintain a product backlog according to business value or ROILead the planning product release plans and set expectations for delivery of new functionalities
• Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals Research and analyze the market, the users, and the roadmap for the product.
• Work with end-users, product management, and development resources to gather and document user requirements, translating them into user stories.

• Candidate should have strong work experience in JavaScript(ES6+)
• Hands on application development using Node JS, Express JS, MongoDB and Mongoose
• Good understanding of Web Technology, RESTful APIs, JSON structures
• Proficient understanding of code versioning tools, such as Git
• Exposure in AWS Services will be an added advantage

Responsibilities and Duties

• Design, code, test and document software according to the functional requirements.
• Analyze, diagnose and resolve errors related to applications.
• Provide application and user support.

What You'll Do

●       Develop embedded system architecture that is efficient and scalable

●       Develop multi-device system design, envision customer interaction, and corner cases to build issue-free design

●       Develop firmware code for Interrupt driven system which interacts with Android and cloud

●       Implement function safety, protection and security in the embedded system

●       Implement predictive hardware failure features

Who You Are?

●       Passionate individual who loves to work on embedded systems. a person who likes to drive things actively rather than waiting for tasks to get assigned.

●       Strong programming capabilities

●       Understanding of electronics and hardware

●       Clear thought process, believe in simplifying rather than complicating

●       Argue and fight over the opinions. Believe in delivering the best for the users

You Should Have

●       3+ year experience in embedded system design

●       Mastery in C/C++ for embedded systems. Strong fundamentals of Microcontrollers and their common peripherals.

●       Strong basics of C/C++, memory map, compiler functionality

●       Done multiple projects during graduation/post-graduation. Participated and performed in tech competitions. 

●       Experience working with actuators like motors (DC/brushless), LED/LCD and HMI interfaces, speakers, sensors etc

●       Experience working with motor control algorithms and PID controllers

• Proficiency with Linux OS and basic bash scripting

• Collaborate with internal teams and the Solution Architect to discuss software design and architecture and best practices.
• Learn & work on POC's of trending technology along with the Solution Architect

• Translate application storyboards and use cases into functional applications
• Ensures the code follows latest coding practices and industry standards
• Contribute development activities into various projects
• Ensure the best possible performance, quality, and responsiveness of applications
• Should be able to identify, categorize, parse out, articulate and fix problems that occur in applications
• Should understand concept of iterative development and leverage DevOps tools for CI & CD
• Form strong working relationships with your peers and across the team
• Mentoring and educating less experienced team members in related technologies using methods such as informal training, pair programming etc
• Project Participation

• Early adoption of trending technologies
• Proactive communication/soft skills

• Deep knowledge of OOPS, and RESTful API services.
• Experience using well-known JavaScript frameworks and libraries, such as React / Angular / Vue etc.
• Deep expertise in one or more of the following technologies - PHP, NodeJS, .NET
• Knowledge of DevOps (Containerization / Jenkins Pipeline, etc.)
• Ability to write and high quality and secure code and understand performance issues
• Experience with database systems, with knowledge of SQL and NoSQL stores (e.g., MySQL, Oracle / MongoDB, SQL Server, etc.)
• Experience on cloud related technologies (AWS / Azure) could be add-on.
• Proficient in multiple stacks of technologies / systems / tools and focus on building depth and breadth of skills.
• Demonstrate the ability to build a work plan or parts of a work plan, as applicable for role
• Strong understanding of Agile methodologies.

• Development - .NET Core | PHP | HTML5/CSS | Angular | React | VueJS
• DevOps - GIT, Jenkins
• Cloud – AWS | Azure
• Database – Oracle | Mongo DB | MSSQL | MySQL | PostGreSQL

• Team Player
• Strong communication skills with ability to communicate complex technical concepts and align organization on decisions
• Ability to communicate well in English
• Sound problem-solving skills with the ability to quickly process complex information and present it clearly and simply
• Passionate about technology and excited about the impact of emerging/disruptive technologies
• Open to learning new ideas outside scope or knowledge skillset
• Creating a positive environment within the team
• Strong team player and be a technical lead for the team.
• Challenge the status quo

Are you an ambitious Backend or Full Stack Tech Lead looking for a challenging role where you can learn and achieve lots more?

We are looking for Team Leads to come & join our agile team of professionals. If you are passionate about technology, constantly seeking to learn and improve your skillset, have hands-on experience of working on LAMP Stack with PHP / Laravel, then you are the type of person we are looking for.

We are offering superb career growth opportunities, great compensation, and benefits.

Responsibilities

• Revise, edit, proofread & optimize web content
• Perform code reviews, unit testing, and continuous integration
• Work cross-functionally to enhance the overall user experience of our platforms
• Own various design tasks involved in the web development life cycle from start to finish
• Develop, record, and maintain cutting edge web-based PHP/Node applications on portal plus premium service platforms
• Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
• Prepare and maintain all applications utilizing standard development tools
• Utilize backend data services and contribute to increasing existing data services API
• Lead the entire web application development life cycle right from concept stage to delivery and post-launch support
• Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
• Document the development process, architecture, and standard components
• Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as a liaison between development staff and project manager
• Keep abreast of new trends and best practices in web development

Qualifications

• Bachelor's / Master's degree or equivalent experience in Computer Science
• Experience using HTML, CSS, and JavaScript
• Proficiency in server-side technology (PHP)
• Ability to multi-task, organize, and prioritize work
• Previous working experience as a PHP / Laravel Developer
• Hands-on experience with SQL schema design, SOLID principles, REST API design 
• MySQL profiling and query optimization
• Creative and efficient problem solver

• Build beautiful, user-friendly, performant, and effective new features
• Take ownership of the company’s iOS platform
• Continuously improve stability and performance of the company’s iOS platform
• Be the user’s voice and help make product decisions
• Deliver beautiful delightful user experiences
• Exhibits knowledge and behavior to adopt Information Security and Privacy practices at their work.

• You think iOS, design for iOS, build for iOS! Technical
• At least 1.5 - 3 years experience on native iOS platform using the Cocoa framework
• Proficiency with Swift and familiarity with Objective-C
• Experience with RxSwift or Combine framework is preferred
• Strong knowledge of iOS Frameworks like Core data, CoreAnimation, etc
• Expertise with Auto-layouts for UI development
• Experience building a modular code base in MVVM Team Building & Leadership
• Want to interact with all levels of the company including senior leaders and cross-functional teams
• Love problem solving and thrive on handling multiple projects and tasks
• Foster strong professional relationships with the full organization