Lead Data Engineer

About the Role

We are looking for a senior Information Security leader who can operate at two levels simultaneously:

• Drive the company’s security architecture and governance internally.
• Serving as the primary security representative to banks, NBFCs, insurers and other enterprise customers.

This is a mix of client-facing + security expert role for someone comfortable discussing cloud security, application security, audits, risk management and regulatory requirements with CISOs, security teams, auditors and executive stakeholders.

What You'll Own?

• Act as the executive face of security during customer audits, InfoSec reviews, RFPs and procurement processes

• Build trusted relationships with CISOs, security leaders and risk teams across BFSI organizations

• Own security responses for customer questionnaires, control discussions and architecture reviews

• Drive security strategy, risk management and security governance across the company

• Establish and continuously improve internal audit, compliance and evidence-collection processes

• Own security readiness for ISO 27001, SOC 2, RBI, DPDP and related regulatory requirements

• Guide cloud, infrastructure, identity, access control, secrets management and deployment security practices

• Partner with engineering teams to embed security into product development and operations

• Lead incident response, vulnerability management and security improvement initiatives

Ideal Background

• Security Engineering, DevSecOps, Cloud Security, Security Architecture or CISO/Deputy CISO experience

• Experience working with banks, NBFCs, insurers, fintechs or BFSI-focused SaaS companies

• Strong understanding of AWS, Kubernetes, IAM, CI/CD and modern cloud security practices

• Experience handling customer-facing security reviews, audits and compliance programs

• Familiarity with ISO 27001, SOC 2, RBI guidelines, DPDP and related security frameworks

• Ability to translate technical controls into business language for customers and executives

Why This Role Is Different?

Rather than being a back-office compliance function, this role sits at the intersection of security, customer trust and business growth. You will work directly with the founders, influence product and infrastructure decisions, and play a key role in helping the company win and expand enterprise BFSI accounts.

Key Responsibilities:

Execute manual test cases based on project requirements.

Identify, log, and track software defects using tools like JIRA or Bugzilla.

Assist in preparing test plans, test scenarios, and test data.

Work closely with developers and Project Manager to reproduce and resolve issues.

Perform functional, regression, and smoke testing.

Support the QA team in maintaining testing documentation and reports.

Learn and gradually contribute to automation testing (if applicable).

Required Skills and Qualifications:

Bachelor’s degree in Computer Science, IT, or related field.

1–2 years of experience in software testing .

Basic understanding of SDLC, STLC, and software testing concepts.

Familiarity with bug tracking tools (e.g., JIRA) and test management tools.

Strong attention to detail and analytical skills.

Good written and verbal communication.

Nice-to-Have (Preferred):

Exposure to automation tools like Selenium or Postman.

Knowledge of SQL and database queries.

Understanding of Agile / Scrum methodologies.

ISTQB Foundation certification or equivalent is a plus.

Personal Attributes:

Quick learner with a proactive attitude.

Team player with a focus on quality and continuous improvement.

Strong problem-solving and time-management skills.

Compensation:

Competitive salary and performance-based growth opportunities.

RESPONSIBILITIES

● Responsible for communicating with customers from a collections stand-point

● Omni channel communication such as Email, SMS, Tele Calling etc.

● Contact clients and discuss their overdue payments in a friendly manner, and proactively propose solutions based on defined SOPs

● Monitor accounts on a daily basis

● Identify outstanding account receivables

● Collaborating on debt collection efforts with Finance, Sales, and the Legal team.

● Investigate historical data for debts and bills

● Developing debt collection strategies and plans

● Take actions in order to encourage timely payments

● Process payments and refunds

● Resolve billing issues ● Ensure compliance to all federal and local regulations for collection process

● Update account status records

REQUIREMENTS

● Bachelor’s Degree in Finance, Business or related field

● 3-6 years of relevant experience

● Experience working in the collections team for consumer credit products such as Credit Card, Personal Loan, Education Loan, 2W and 4W, Home Loan, etc.

● Excellent knowledge of various collection techniques

● Experience in developing and enacting debt recovery plans and strategies to prevent losses

● Knowledge of MS Office, Data Interpretation, databases, and alternate mode of collections

● Excellent communication and interpersonal skills

● Demonstrated experience of being empathetic with customers

● Problem-solving and critical-thinking skill

Responsibilities:

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.

Business Development Manager Requirements:

• Bachelor’s degree in business, marketing or related field.
• Experience in sales, marketing or related field.
• Strong communication skills and IT fluency.
• Ability to manage complex projects and multi-task.
• Excellent organizational skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Comfortable using a computer for various tasks.

JOB SUMMARY

Great Manager Institute® (“Company”) is a global digital platform for personalized development and certification of people managers, having the vision of creating a world where every individual gets the opportunity to work with a Great People Manager.

Our vision is to ensure that everyone gets an opportunity to work with a great people manager. Our mission is to ensure that anyone can be a great people manager who delivers sustained results by building high-trust relationships.

We take pride in saying that our short-term plan is for 1000 years!

We need amazing Software Developers to evolve our solutions into world-class products and become a part of a journey that is setting off a movement on people management. Imagine the impact of creating a product that helps evolve human behavior in a scalable manner.

OUR DNA

• Customer Obsession: We believe in the concept of understanding customers deeply by putting ourselves in their shoes and gather and use relevant data to take decisions.
• Speed: Speed is paramount to become a global start-up.
• Global Outlook: We are creating a product for the world, and it can be possible only if we combine personalized and localized offerings with global outlook.

OUR VALUES

• Be Transparent
• Bring the Best
• Have Faith
• Care
• Respect Individuality

This is a unique opportunity at the high growth start-up. The Technology Head will be a part of the core executive group at the Company.

ROLE DESCRIPTION

• Development of features and modules of Great Manager Certification product
• Engagement in new innovations within the core products and various extensions of the core product
• Solving coding-related problems of the junior software developers in the team
• Mentoring and supporting new techies, helping create a team of rockstar developers

Who will this role report to?

This role will report to the Technology Head of the Company.

Growth Opportunities for You

• This role is a great opportunity for contributing to the growth of a global company
• This is a critical role that will shape the technology roadmap of the Company and gives an opportunity to lead from the front
• Become an entrepreneur. We operate in a highly entrepreneurial culture. Almost all roles at the Company are constructed to operate with an entrepreneurial mindset.
• The role prepares you to become Lead/Head of Technology while establishing your brand value as a rockstar developer

Who Should Apply?

• Candidates with 5+ years overall experience in full-stack software development
• Hands-on MEAN Stack is required
• Strong understanding of latest full-stack technologies and their strengths, shortcomings, and applicability to the Company’s context
• Excellent analytical skills with an attention to detail
• Integrity, with an ability to handle sensitive information
• Drive to build something. The role is not for those seeking comfort, stability and a strict 9-5 schedule. Building market leadership is not an easy path. Motivation and speed are essential qualifying criteria

• Working with Managers to determine hiring needs for the business function team
• Sourcing potential candidates through online channels (e.g. social platforms and professional networks)
• Partnering with Recruiting firms
• Developing a strong relationship with various agencies and work with them to get the right candidates
• Developing strong stakeholder relationships (Hiring Managers) and maintaining effective communication channels
• Designing job descriptions and interview questions that reflect each position’s requirements
• Facilitating the initial conversation with all candidates
• Being the key contact for internal applicants
• Managing internal posting and employee referral programs
• Screening and recommending candidates to hiring managers, handling reference checks, HR round
• Collaborating with stakeholders to improve and streamline the talent acquisitions processes and workflows as we scale the business function teams
• Working closely with business leaders to influence and deliver quality assessment and high-touch candidate experience through all aspects of the recruitment

Desired Candidate Profile

• Graduate or Post-Graduate with 2-4 years of relevant experience in recruiting
• Hands-on experience with recruiting across level with a good understanding of various interview techniques and evaluation methods
• Strong organization, interpersonal and communication skills required
• Ability to deal appropriately with highly confidential information
• Ability to prioritize and juggle multiple tasks simultaneously
• Comprehensive knowledge of, and experience with, Microsoft Word/Excel/PowerPoint
• Hands-on experience with Avature or similar ATS is preferred    

Desired Candidate Profile

• At least 4+ years of experience in HR and recruiting
• Prior experience of working with modern software product or services companies
• Experience working and collaborating with team globally