Key Account Manager

Job Title: Account Manager – USA Market

Experience: 3–8 Years

Department: Sales

US Market experience mandatory

Any gender

Shift timing: 6 PM to 3 AM

Max CTC: 15 LPA(both position)

Inhouse desk job

Individual Contributor role

B2B SaaS Company Experience Mandatory

5 days of working from the office.

Role Overview

We are seeking a results-driven Account Manager to manage and grow client relationships in the

U.S. market, with a strong preference for candidates with experience in cloud migration services.

The ideal candidate will have a proven track record in B2B sales, account growth, and consultative selling within IT services or cloud solutions.

You will be responsible for managing existing accounts, identifying expansion opportunities, driving

revenue growth, and positioning cloud migration solutions (M365/Azure/GCP) that align with client

business objectives.

Key Responsibilities

 Manage and grow assigned accounts within the USA market.

 Act as the primary point of contact for client stakeholders.

 Identify upsell and cross-sell opportunities, particularly in:

o Cloud migration & modernization

o Infrastructure transformation

o Managed cloud services

 Drive end-to-end sales cycles from requirement gathering to deal closure.

 Collaborate with pre-sales, cloud architects, and delivery teams to craft tailored cloud migration solutions.

 Build long-term relationships with CXOs, IT Directors, and decision-makers.

 Prepare account plans, revenue forecasts, and pipeline reports.

 Meet and exceed quarterly and annual revenue targets.

 Negotiate commercial terms and manage contract renewals.

 Stay up to date with cloud trends, competitive landscape, and US market dynamics.

Required Qualifications

 3–8 years of experience in: Account management / IT services sales / technology consulting

o Handling USA clients (mandatory)

 Proven experience selling cloud solutions and/or IT services.

 Understanding of:

o M365, Azure, or Google Cloud platforms

o Cloud migration strategies (lift & shift, re-platform, re-architect)

o Application modernization & ; infrastructure services

 Strong consultative selling and negotiation skills.

 Experience managing multi-million-dollar accounts (preferred).

 Excellent communication and presentation skills.

 Ability to work in US time zones as required.

Senior Systems Administrator JD – VPN

As a Senior Systems Administrator, you will be working to enhance and support the VPN, DNS and proxy infrastructure of a highly distributed network of systems that serve as the backbone of global VPN platforms. Your primary role will be to improve performance, create new solutions for scalability and enhance existing processes.

Professional Experience

• Senior-level Linux system administration in high-traffic, fault-tolerant environments (typically 5-7 years).
• Recent team lead or mentoring responsibility.

Technical Expertise

• Deep Linux knowledge (CentOS/RHEL or similar), strong command-line proficiency.
• Virtualization: KVM / QEMU.
• Containers & orchestration: Docker; Swarm/Kubernetes (EKS, ECS).
• Scripting & automation: Bash and Python.
• Experience with several of the following: Salt / Salt Stack, Ansible, Puppet, Terraform, Vault.
• CI/CD: GitLab pipelines and related tooling.
• Hands-on with tools such as: Prometheus, Grafana, Nagios, Elasticsearch, Logstash, Kibana (ELK).
• Datacenter infrastructure and performance tuning for optimal system health.

Networking & Security

• Strong understanding of TCP/IP, HTTP, DNS, routing, and packet analysis.
• Firewall and traffic control: iptables / ipsets.
• VPN protocols and proxy technologies: WireGuard, OpenVPN, StrongSwan.

Personal Attributes

• Self-starter who enjoys working independently and close collaboration with peers with minimal supervision.
• Eager problem solver who actively seeks process and performance improvements.
• Comfortable reading and writing technical documentation in English; day-to-day team communication is in English
• Service-oriented teammate with excellent verbal and written communication skills; able to convey complex technical concepts to non-technical stakeholders.

Desired (Nice-to-Have)

• Experience administering Elasticsearch/Grafana/Kibana clusters at scale.
• Familiarity with formal change-management policies and processes.
• Demonstrated success supporting or evolving multiple customer-facing security products.

Key Responsibilities

• Design, enhance, and maintain internet-security platforms (VPN, DNS, proxy) through robust tooling and automation.
• Augment system monitoring for better availability, visibility, alerting, and proactive capacity planning.
• Investigate, troubleshoot, and resolve production incidents surfaced by internal monitoring or external reports.
• Participate in architecture and design discussions to define scalable solutions for new and existing services.
• Deliver project work for new business initiatives: environment build-out, infrastructure upgrades, product enhancements, and new-feature rollouts.
• Collaborate with peers on complex technical challenges while also executing individual contributor tasks.
• Participate in an 1-in-5 on-call rotation covering evenings, weekends, and holidays as business needs dictate.

Experience:

○ 2-4 years of hands-on experience with Microsoft Power Automate (Flow).

○ Experience with Power Apps, Power BI, and Power Platform technologies.

○ Experience in integrating REST APIs, SOAP APIs, and custom connectors.

○ Proficiency in using tools like Microsoft SharePoint, Azure, and Dataverse.

○ Familiarity with Microsoft 365 apps like Teams, Outlook, and Excel.

● Technical Skills:

○ Knowledge of JSON, OData, HTML, JavaScript, and other web-based technologies.

○ Strong understanding of automation, data integration, and process optimization.

○ Experience with D365 (Dynamics 365) and Azure Logic Apps is a plus.

○ Proficient in troubleshooting, problem-solving, and debugging automation workflows.

● Soft Skills:

○ Excellent communication skills to liaise with stakeholders and technical teams.

○ Strong analytical and problem-solving abilities.

○ Self-motivated and capable of working independently as well as part of a team.

Educational Qualifications:

● Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent practical

experience).

Good to have Qualifications:

● Microsoft Certified: Power Platform certifications (e.g., Power Platform Functional Consultant, Power Automate RPA

Developer) would be advantageous.

● Experience with Agile or Scrum methodologies.

Job brief

We are looking for a talented UI Designer to create amazing user experiences. The ideal candidate should have an eye for clean and artful design, possess superior UI skills and be able to translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional user interfaces.

Responsibilities

• Collaborate with product management and engineering to define and implement innovative solutions for the product direction, visuals and experience
• Execute all visual design stages from concept to final hand-off to engineering
• Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks
• Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas
• Present and defend designs and key milestone deliverables to peers and executive level stakeholders
• Conduct user research and evaluate user feedback
• Establish and promote design guidelines, best practices and standards

Requirements and skills

• Proven UI experience
• Demonstrable UI design skills with a strong portfolio
• Solid experience in creating wireframes, storyboards, user flows, process flows and site maps
• Proficiency in Photoshop, Illustrator, OmniGraffle, or other visual design and wire-framing tools
• Proficiency in HTML, CSS, and JavaScript for rapid prototyping.
• Excellent visual design skills with sensitivity to user-system interaction
• Ability to present your designs and sell your solutions to various stakeholders.
• Ability to solve problems creatively and effectively
• Up-to-date with the latest UI trends, techniques, and technologies

  About Freespace* (a.k.a. Workplace Fabric)                

Workplace Fabric develops solutions that makes workplaces intelligent. Our solutions help increase productivity of office workers while helping to lower the cost of real estate. Our Flagship

product Freespace is installed in over 40 cities around the world and serves over 30,000 people every day. Starting with the first deployment in March 2016 we have rapidly grown with our solution being rolled out globally while continuing to stay cash positive. With successes at several blue-chip clients Workplace Fabric has carved a unique leadership position in workplace management and employee engagement SaaS solutions.

*To find out more, follow us on social media – LinkedIn & Facebook @ workplace-fabric

What is on our offer?                                                                                                                                        

• An absolutely action packed, fun and demanding workplace lets our consultants to thrive in a team-based environment with passion, fun, pride and teamwork as our core values.
• We can offer you career opportunities to challenge, develop and exceed your aspirations with training and development throughout your career.
• Life is never dull at Freespace as there is always something to learn, constantly pushing you to develop your skills and take on the next exciting challenge.

  Job Details                                                                                                                                                

Experience: (4-6 years) Mid-senior level. 

A user experience designer role is required for the overall solution interface design that is built by multidisciplinary teams in India and UK and used globally.  

The person 

• 4+ years of experience in a design role with demonstrated success. 
• Can think from product design to interaction design and graphic design understanding user psychology. A mix of both product management and UX design abilities. 
• Prototyping skills to make high fidelity interactive wireframes using Adobe XD, Sketch or similar tools. Experience in making data visualizations. Ability to conduct user research, understand stakeholder requirements and create UX strategy for the product.  
• Ability to develop design guides, set standards and drive rational and satisfying experiences.  Thinks through various scenarios, user flows and states of a product. 
• Makes sure the interface is intuitive/self-evident and has necessary visual cues to get users started. 
• Ability to filter the ethos of the company which is focused on simplicity and choice into every feature of design. 
• Collaborate with the product and engineering teams to ship products. 
• Keep abreast of competitor products and industry trends. 
• Should have great attention to detail. 
• To showcase a portfolio of works that demonstrate the desired skills. Ideally have an Interaction Design or related degree at the bachelor or master level.  

Big-Plus Skills:

Should be well versed with

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Qualifications:

1. Minimum 3 years of experience in Product design using latest prototyping techniques
2. A degree in B.Tech/BE required.
3. Outstanding written and verbal communication skills and interpersonal skills

 Key Behavior                                 

• Ability to lead a project with complete ownership of project delivery
• Clear thinker with a systematic problem-solving approach
• Unafraid to own mistakes
• Enthusiastic, analytical, creative, innovative and confident

• Plan, architect, integrate, and develop back-end and database driven features using the Python language and frameworks (Flask/ Falcon, MongoDB ).
• Create decoupled, interactive web UIs using JavaScript (Angular, jQuery)
• Aid in the development and ongoing maintenance of our DevOps platform (Ansible)
• Provide technical advice and recommendations for language and software choices.
• Develop code that is cross-browser and cross-platform friendly
• Collaborate with project stakeholders to ensure all requirements are met
• Evaluate technologies and manage technical planning
• Support and ongoing development for existing projects
• Provide clean code and proper documentation for each project
• Fix bugs and resolve ongoing issues

Skills/Experience

Experience with complete flows involving timing closure of high speed digital design using scripting languages and design automation.

Has deep knowledge of Xilinx FPGA implementation and tools.

Experience in state of the art tools and flows.

Working knowledge in Verilog and System Verilog.

 Job Requirements

Bachelors in Electronics Engineering.

Strong knowledge of ASIC and/or FPGA design methodology and should be well versed in front-end design, simulation, and verification CAD tools.

Relevant FPGA/ASIC engineering design and verification experience is entertained.

Excellent verbal, written and communication skills are required.

Excellent follow-through, motivation, and persistence

Strong technical judgment and decision making abilities.

Knowledge of digital board design and signal integrity principles is a plus.

Talent Acquisition Specialist

Location: Pune, India

About FlytBase:

FlytBase is a 4-year old, venture-funded, high growth startup –  a global pioneer in software-led automation of commercial drone applications. The team has a cumulative professional experience of several decades, with engineering graduates from IIT-B, IIT-KGP, University of Texas & Georgia Tech.

FlytBase provides drone agnostic software solutions to automate and scale drone operations. It is the world’s first Internet of Drones Platform (IoD), that allows easy deployment of intelligent drone fleets, connected with cloud-based business applications.

As a key contributor to our lean Talent team, you will be responsible to build and manage our talent pipeline. You will work directly with our Engineering, Design, Strategy and Business leaders to help us scale and meet the demands of a fast-growing global technology product startup. This is a full cycle recruiting role, meaning, managing your entire pipeline from talent marketing, sourcing, evaluation process, negotiation, reference checks, offer acceptance, pre-boarding and joining.

Responsibilities:

• Source high caliber active and passive candidates through market research, networking, advanced search tools, employee referrals, and community events.
• Drive the interview and offer process, including creating job descriptions, overseeing interviews & feedback, tactful negotiations, reference checks and closing of positions.
• Innovate our current talent & outbound sourcing strategies.
• Ensure candidates have a world-class experience throughout each stage in our recruitment process.
• Lead talent marketing and employer branding initiatives.
• Organize and attend job fairs, hackathons and other recruitment events.
• Build and sustain relationships with campuses to meet the hiring requirements.
• Developing and executing presentations,career fairs and participating in campus interviews.

Must have:

• 2+ years in full cycle technical/non-technical and leadership recruitment, preferably with a fast-growing startup.
• Deep knowledge in delivering a world-class talent experience and ability to influence top tier talent.
• Hacker mindset -- come up with ideas/hacks to attract the best talent for a given role, and to shorten the closure time for open positions.
• Excellent work ethic, a strong sense of urgency and attention to detail.
• Self-directed and able to work independently.
• Excellent verbal and written communication skills.
• Exposure to various campus recruiting practices and techniques – including the ability to build new partnerships, identify areas of brand building and provide ad-hoc reporting and market intelligence.

What Will I Earn?

This role comes with an annual CTC that is market competitive and depends on the quality of your work experience, degree of professionalism, culture fit, and alignment with FlytBase’s long-term business strategy.

 Perks:

• Fast-paced Startup culture
• Hacker mode environment
• Enthusiastic and approachable team
• Professional autonomy
• Strong meritocracy
• Zero bureaucracy 
• Company-wide sense of purpose
• Flexible work hours
• Informal dress code