Jr Platform Engineer

Job Title: TechOps Engineer

Location: Bengaluru, India (Hybrid)

Employment Type: Full-time

Experience: 6 Month-2 years (Excluding Internship)

Shift Timing: 2 PM to 11 PM IST

Role Overview

We are excited to find a highly engaged engineer who is obsessed with technology that wants to be a part of a “world class” platform SRE team. Engineers must possess an "automation first" mindset, with a relentless focus on documentation, quality, scalability, and reliability using Infrastructure as Code tools. This position will be part of a platform team that is developing exciting products and solutions and playing a key part in driving forward the electrification of transportation.

What you’ll do:  

• Ensure system reliability, uptime, and performance of global platform.
• Conduct real-time surveillance of our EV charging systems to proactively identify and mitigate performance issues and anomalies near 24/7 basis. As such, you collaborate with IDT and FMC players to ensure incident detection also happens outside office hours (monitoring shifts among team members subject to duty schedule) 
• Deliver on change & releases like firmware changes and drive insights & intelligence back into testing processes and tech discussions with the wider organization. 
•  Successfully deliver and project manage first time right commissioning activities alongside our Engineering Procurement Contract Management (EPCM) partners to successfully bring charge points onto our Charge Point Management System (CPMS).
• End-to-end EV charger lifecycle management, including deployment, commissioning, monitoring, maintenance, and decommissioning activities.
• Provide technical guidance and support to DC specialists during the commissioning of EV charging solutions.
•  Work closely with Shell, Engineering, and IT colleagues to ensure projects are completed on time and to specification.
• Act as a liaison with the Engineering Procurement Contract Management (EPCM) partner to manage projects from start to finish, ensuring charge points are successfully onboarded on the Charge Point Management System (CPMS).
• Collaborate with development, operations and support  teams to build scalable and resilient systems.
• Contribute to incident response, root-cause analysis, and post-mortem reviews, driving continuous improvement.
• Participate in capacity planning, performance tuning, and resource optimization.
• Integrate security and compliance best practices into all infrastructure operations.
• Stay current with emerging SRE tools, frameworks, and cloud technologies to continuously improve reliability practices.
• Participate in and lead on-call rotations and incident response, conducting detailed postmortems and RCA reports.
• Flexible to resolve blocking issues during off hours or weekends if required.  

What We’re Looking For: 

Basic Qualifications and skills

• Bachelor’s degree in Engineering , Electrical, ECE, Computer Science, Information Technology, or related field.
• Overall 1 years of experience as a Site Reliability Engineer, Technical project coordinator role.
• Proven experience of SRE or Technical Project Coordination with IoT or connected devices based platforms.
• Experience with incident management and on-call best practices. Provide support to on call engineers.
• Excellent analytical and problem-solving skills with a proactive mindset. 
• Hands-on experience with AWS Cloud and IaC tools such as Terraform or Ansible.
• Expertise with monitoring and observability tools (Dynatrace,Prometheus, Grafana, Zabbix, etc.).
• Proactively monitor the network, triage performance outliers, and coordinate correction actions to ensure optimal system functionality.
• Fluency in English (spoken and written). 
• Successfully recommission or decommission chargers following changes in our network.
• Responsible for the go-live of the chargers on Shell’s public network following commissioning attempts.

 Note: This role involves managing infrastructure for a global platform operating in over ten countries, requiring effective communication and collaboration across regions. Strong verbal and written communication skills, along with availability and flexibility to resolve blocking issues, are essential to support On-call Engineers. This role may involve EU or US time‑zone shifts based on business requirements. The shift timing will be 2 PM IST to 11 PM IST.  

What We Offer

• Work with some of the brightest minds in the emerging EV industry.
• Make a tangible impact in reducing carbon emissions and enabling sustainable energy.
• Freedom to suggest, implement, and innovate on systems, processes, and technologies.
• Daily ownership in a high-growth, challenging environment.
• Flexible work environment with hybrid schedules and virtualization options.
• Competitive pay and benefits including health coverage, innovative PTO program, and performance bonuses.

Platform Engineer

Location: Bengaluru, India (Hybrid)

Employment Type: Full-time

Experience: 2-4 years

About Compnay

This is driving the electric mobility revolution through cutting-edge software, infrastructure, and professional services. Our technology empowers utilities, cities, fleets, transit agencies, and automakers to deploy EV charging infrastructure at scale safely, efficiently, and sustainably. With a global footprint spanning three continents and operations in 13 countries, we are passionate about shaping the future of sustainable transport.

Operating over 70,000 charge points globally, this is driving the transition toward cleaner, smarter, and more efficient mobility. The India team serves as a critical operational hub, supporting global platforms focused on decarbonization, digitalization, and scalable infrastructure growth.

Role Overview

What you’ll do:

• Ensure system reliability, uptime, and performance of global platform.
• Conduct real-time surveillance of our EV charging systems to proactively identify and mitigate performance issues and anomalies near 24/7 basis. As such, you collaborate with IDT and FMC players to ensure incident detection also happens outside office hours (monitoring shifts among team members subject to duty schedule).
• Deliver on change & releases like firmware changes and drive insights & intelligence back into testing processes and tech discussions with the wider organization.
• Successfully deliver and project manage first time right commissioning activities alongside our Engineering Procurement Contract Management (EPCM) partners to successfully bring charge points onto our Charge Point Management System (CPMS).
• Provide technical guidance and support to DC specialists during the commissioning of EV charging solutions.
• Work closely with Shell, Engineering, and IT colleagues to ensure projects are completed on time and to specification.
• Act as a liaison with the Engineering Procurement Contract Management (EPCM) partner to manage projects from start to finish, ensuring charge points are successfully onboarded on the Charge Point Management System (CPMS).
• Collaborate with development, operations and support teams to build scalable and resilient systems.
• Contribute to incident response, root-cause analysis, and post-mortem reviews, driving continuous improvement.
• Participate in capacity planning, performance tuning, and resource optimization.
• Integrate security and compliance best practices into all infrastructure operations.
• Stay current with emerging SRE tools, frameworks, and cloud technologies to continuously improve reliability practices.
• Participate in and lead on-call rotations and incident response, conducting detailed postmortems and RCA reports.
• Flexible to resolve blocking issues during off hours or weekends if required.

What We’re Looking For:

Basic Qualifications and Skills

• Bachelor’s degree in Engineering, Electrical, ECE, Computer Science, Information Technology, or related field.
• 2–4 years of overall experience with at least 1+ years of experience as a Site Reliability Engineer, DevOps Engineer, or Technical Project Coordinator.
• Proven experience of DevOps, SRE or Technical Project Coordination with IoT or connected devices-based platforms.
• Experience with incident management and on-call best practices. Provide support to on-call engineers.
• Excellent analytical and problem-solving skills with a proactive mindset.
• Expertise with monitoring and observability tools (Dynatrace, Prometheus, Grafana, Zabbix, etc.).
• Solid understanding of cloud platforms (AWS) and AWS native services (EKS, EC2, S3, RDS, Lambda).
• Proactively monitor the network, triage performance outliers, and coordinate correction actions to ensure optimal system functionality.
• Fluency in English (spoken and written).
• Successfully recommission or decommission chargers following changes in our network.
• Responsible for the go-live of the chargers on Shell’s public network following commissioning attempts.

Additional Information

• This role involves managing infrastructure for a global platform operating in over ten countries, requiring effective communication and collaboration across regions.
• Strong verbal and written communication skills, along with availability and flexibility to resolve blocking issues, are essential to support on-call engineers.
• This role may involve EU or US time-zone shifts based on business requirements.
• Shift timing: 2 PM IST to 11 PM IST.

What is required to be successful in this role:

• Global platform experience (B2C or B2B).
• AWS native service experience.
• Firmware deployment and cloud cost optimization experience.
• Strong exposure to monitoring and alerts.
• Experience with firmware rollout, IoT devices onboarding and offboarding will be an added advantage.
• Experience as an SRE or DevOps Engineer with some exposure to Project Management or Technical Project Management in IoT-based projects will be helpful.  

What We Offer

• Work with some of the brightest minds in the emerging EV industry.
• Make a tangible impact in reducing carbon emissions and enabling sustainable energy.
• Freedom to suggest, implement, and innovate on systems, processes, and technologies.
• Daily ownership in a high-growth, challenging environment.
• Flexible work environment with hybrid schedules and virtualization options.
• Competitive pay and benefits including health coverage, innovative PTO program, and performance bonuses.

Senior Platform & Site Reliability Engineer

Location: Remote Employment Type: Contract

The Role

This role carries full architectural and operational ownership of the platform layer across a growing SaaS portfolio. The Cloud Architect owns AWS infrastructure standards — VPCs, account structures, networking, and compute design. Everything outside that lane is yours: the CI/CD platform, the observability and reliability stack, the event streaming infrastructure, the deployment pipelines, and the incident engineering model.

Architectural decisions are yours to make and defend, standards are yours to define and enforce, and the reliability of 20+ enterprise SaaS products depends on what you and your team build.

This is an AI-native engineering organisation. Where it is practical and safe to do so, you are expected to use automation and AI-assisted tooling to reduce toil — in CI/CD triage, infrastructure provisioning, observability workflows, and acquisition onboarding. The expectation is not to replace engineering judgement with automation, but to free it up for the problems that genuinely require it.

The Scale You Will Operate At

The portfolio consists of 20+ live, enterprise-grade SaaS solutions running concurrently. Each product serves enterprise customers and processes millions to billions of real-time requests. The architecture is serious: event streaming for real-time data pipelines, batch processing workloads running alongside live transaction flows, and multi-tenant enterprise-grade reliability expectations across every product.

You will design and operate the platform infrastructure that underpins all of it — scaling horizontally as each new acquisition joins the portfolio, without proportionally scaling cost, complexity, or headcount.

What You Will Own

Platform Architecture

• Full architectural ownership of the non-AWS toolchain: CI/CD, observability, event streaming, automation, secrets, and deployment infrastructure
• Define, build, and enforce platform standards across portfolio products
• Terraform IaC for all infrastructure — nothing provisioned manually, everything versioned and reviewed
• Self-service developer platform so product teams ship without waiting on platform

Event Streaming & Pipeline Infrastructure

• Own the event streaming architecture, operational standards, and health monitoring across all products using real-time pipelines
• Design and maintain batch processing infrastructure alongside live event flows
• Ensure pipeline reliability, throughput, and cost are actively managed at scale

CI/CD & Deployment

• Build and maintain CI/CD pipelines (GitHub Actions) across all portfolio products
• Automate triage and retry logic for known failure classes — flaky tests, dependency timeouts, OOM kills — so engineers are only paged for genuinely novel failures
• Deployment standards: release management, rollback mechanisms, canary and blue-green patterns where justified

Observability & Reliability

• Own the full observability stack: Grafana, Prometheus, and Loki across all products
• SLOs and error budgets defined per product; reliability tracked consistently
• Build alerting that correlates signals and surfaces diagnostic context alongside notifications — so on-call engineers arrive at an incident with hypotheses, not a blank screen
• Incident response: on-call design, escalation playbooks, post-mortem facilitation
• Automated remediation scoped to safe, idempotent actions — container restarts, ECS task scaling, known rollback patterns; novel or ambiguous failures escalate to a human with full context attached

Acquisition Onboarding

• Platform audit and gap analysis for every new acquisition — assessing CI/CD maturity, IaC coverage, observability gaps, and security posture
• Migration plan and execution for each portfolio company joining the platform — sequenced to avoid disrupting live operations
• Target: full platform integration within a defined window per acquisition

A Note on Automation

Where automation is safe and failure modes are well understood — routine provisioning, known CI/CD failure classes, secrets rotation, cost anomaly flagging — aggressive automation is expected. Where automation would act on ambiguous signals or carry significant blast radius, human judgement stays in the loop. The goal is to reduce toil on solved problems, not to automate decisions that require engineering expertise.

Platform Stack

Area Stack / Standard IaC Terraform OSS / OpenTofu CI/CD GitHub Actions Event Streaming Architecture and tooling chosen for the workload Observability Grafana, Prometheus, Loki Log Management AWS CloudWatch, Grafana Loki Incident Management OpsGenie (startup tier) or Better Uptime Secrets AWS Secrets Manager / HashiCorp Vault OSS Containers ECS (default), EKS only where justified Cost Monitoring AWS Cost Explorer with custom dashboards What We’re Looking For

• 8–12 years in platform engineering, DevOps, or SRE — with clear evidence of increasing ownership over time
• Strong Terraform depth across multi-environment, multi-account setups
• CI/CD ownership across a multi-product environment with GitHub Actions
• Experience with event streaming infrastructure at production scale — design, operations, reliability, and cost management
• Hands-on Grafana, Prometheus, and Loki in production
• AWS operational depth: ECS, EKS, RDS, IAM, VPC, CloudWatch, Cost Explorer
• SRE fundamentals: SLOs, error budgets, on-call design, post-mortem culture
• Acquisition or greenfield platform integration experience strongly preferred

How You Work

• Comfortable operating across multiple products simultaneously — context-switching without dropping standards
• Cost-efficiency instinct — you optimise spend as a habit, not as a project
• You treat automation as a tool for eliminating toil, not a substitute for engineering judgement
• You document decisions, enforce standards through code, and build platforms that other engineers find intuitive to use

Why This Role

The platform function is being built from the ground up. You will have architectural ownership of the entire non-AWS platform layer across a growing portfolio of enterprise SaaS products, with the freedom — and responsibility — to build the reliability and delivery culture of the organisation.

This is not a role that inherits someone else’s decisions and maintains them. Every major architectural choice is still to be made. If you want to build something that lasts and that other engineers depend on, this is the role.

About the Team

SecurITe’s mission is to build an Agentic-AI driven security platform that protects critical infrastructure from modern cyber threats. Our focus is on delivering highly performant, resilient, and intelligent network security systems that help defenders stay ahead of adversaries.

About the Role

We’re looking for an exceptional Platform Engineer to help lead the development of our next-generation cybersecurity AI platform. This is a rare opportunity to shape how agentic AI transforms the future of cyber defense.

As a Platform Engineer, you will design, build, and operate the foundational infrastructure, deployment systems, and developer platforms that power our cybersecurity products across cloud and on-premise environments. You will work at the intersection of infrastructure engineering, cloud-native technologies, automation, reliability, and security to enable scalable and resilient product delivery.

You’ll collaborate closely with AI/ML, backend, security, QA, and product engineering teams to create self-service platforms, deployment pipelines, observability systems, and operational tooling that accelerate innovation while maintaining enterprise-grade reliability and security.

This role is ideal for Linux platform engineers and system specialists who excel at solving complex system challenges, automating wherever possible, and building resilient platforms that enable teams to move faster with confidence.

Why This Role Matters

Cybersecurity is undergoing a fundamental shift. AI is no longer an enhancement—it’s becoming the core engine of how detection, investigation, and response are executed. As our Platform Engineer, you will architect and build the infrastructure, automation, deployment, and operational systems that make this transformation real.

Your work will directly influence the scalability, reliability, and security of our AI-driven cybersecurity platform across both cloud and enterprise on-premise deployments. You’ll help establish the operational backbone that enables rapid innovation, secure product delivery, and resilient large-scale deployments in mission-critical environments.

This is a chance to solve novel technical challenges involving distributed systems, hybrid infrastructure, observability, automation, and secure software delivery while shaping how defenders outpace modern attackers.

What You’ll Do

●    Design, build, and own AWS infrastructure from the ground up (VPC architecture, EC2 fleet management, IAM, networking, security groups)

●    Administer and harden AlmaLinux VMs across production, staging, and dev environments

●    Build automation for provisioning, patching, and configuration management (infrastructure-as-code, config management tooling)

●    Design and implement observability: monitoring, logging, alerting, and on-call-worthy SLAs from scratch

●    Lead incident response — diagnosis, RCA, and post-incident documentation — with no dedicated ops team to escalate to

●    Make and document build-vs-buy and architecture decisions as the product and team scale

●    Work directly with founders/engineering to translate ambiguous asks into scoped technical plans

Impact You’ll Have

●    Accelerate engineering velocity through scalable developer platforms and automation

●    Improve deployment reliability, platform uptime, and operational efficiency

●    Enable secure and scalable AI-driven cybersecurity workloads

●    Reduce operational overhead through infrastructure automation and self-service systems

●    Help establish enterprise-grade cloud and on-premise deployment capabilities

●    Enhance product resiliency, observability, and operational excellence

●    Shape the long-term platform architecture powering next-generation cybersecurity products

●    Enable rapid and secure delivery of critical security innovations to customers

Required Experience

●    4+ years hands-on Linux administration (RHEL-family strongly preferred — AlmaLinux, CentOS, RHEL)

●    Deep Linux internals: systemd, networking, storage/LVM, process/resource management, kernel-level troubleshooting

●    Real AWS architecture experience — not just operating existing infra, but designing it (VPC, EC2, IAM, security groups, networking)

●    Demonstrated ability to scope and solve ambiguous problems independently, without a runbook or senior engineer to defer to

●    Scripting/automation proficiency (Python and/or Bash) beyond one-off scripts — built tooling that runs unattended

●    Track record of end-to-end ownership: has designed, built, and operated a system (not just contributed to one)

●    Clear, proactive communicator — documents decisions and explains reasoning without being asked

Required Skills & Qualifications

●    Strong Linux system administration and troubleshooting skills

●    Redhat certifications

●    Strong understanding of networking fundamentals, security, and distributed systems

●    Proficiency with Docker, and container orchestration

●    Experience with Terraform, Ansible, or similar infrastructure automation tools

●    Strong scripting or programming skills in Python, Bash, or Go

●    Knowledge of observability tools such as Prometheus, Grafana, ELK, or OpenTelemetry

●    Understanding of platform security best practices and secure infrastructure design

●    Familiarity with virtualization technologies and hybrid infrastructure environments

●    Strong problem-solving and debugging abilities

●    Excellent communication and collaboration skills

●    Ability to thrive in fast-paced startup environments

Nice to Have

●    Configuration management/automation at scale (Ansible, AWX, Terraform, or similar)

●    Monitoring/observability stack experience (Prometheus, Grafana, Zabbix, ELK, Datadog)

●    Container experience (Docker; Kubernetes a plus but not core to this VM-based stack)

●    Experience in a startup or small-team environment where infra was built from scratch

●    Security/compliance exposure (vulnerability remediation, hardening, SSO/access control)

The Mindset

Problem Solver

You thrive on complex, ambiguous challenges and engineer elegant solutions.

Ownership-Driven

You take initiative, move fast, and deliver outcomes without hand-holding.

Continuous Learner

You stay ahead of the curve in AI, ML, cloud-native technologies, and emerging infrastructure trends.

Startup DNA

You excel in fast-moving environments where priorities evolve and impact is immediate.

Hiring Platform Engineer

Exp: 6 -- 10 yrs

Edu : BE/B.tech/MCA

Work Location : Pune

Skills :

Platform monitoring ,Incident trouble shooting, Incident recovery, openshift ,kubernetes.

2 years of IT operations, infrastructure, cloud or application support experience.

Exp in Linux command-line knowledge.

Exp in networking knowledge including IP addressing, DNS, ports and connectivity troubleshooting.

SRE / Success Engineering role focused on production operations, reliability, AWS infrastructure, monitoring, incident management, and platform support for the ZT platform.

Core responsibilities include:

• Production monitoring and debugging of live systems.
• Incident investigation, troubleshooting, and problem resolution.
• AWS cloud infrastructure support and maintenance.
• Deployment and operational support activities.
• Supporting a 24x7 production environment.
• Working with GitHub-based development workflows.
• Technical debt remediation and platform improvements.
• Customer issue investigation and support.
• Security and compliance-related work, including FedRAMP initiatives.

Preferred Skills:

AWS (especially S3 and EC2)

Strong debugging and troubleshooting skills

Site Reliability Engineering (SRE) experience

GitHub experience

Basic software development skills

TypeScript/JavaScript knowledge

C# preferred

AI experience is a plus.

Candidate should be a hands-on engineer with strong AWS, SRE, operational ownership, production support, and debugging capabilities, rather than a pure application or full-stack developer.

Job Title : SDE 3 – Infrastructure Platform Engineer

Experience : 5.5 to 8.5 Years

Number of Positions : 2

Employment Type : C2H (Contract to Hire)

Work Mode : Remote during contractual period → 5 Days WFO after conversion

Contract Duration : 3 Months

Post-Conversion Location : Pune

Notice Period : Immediate Joiners / Serving Notice Period / Up to 15 Days preferred

(Candidates officially serving a 30-day notice period may also be considered if they are on the bench and have a negotiable joining date)

Role Overview :

We are looking for an experienced SDE 3 – Infrastructure Platform Engineer to design, build, and operate scalable, secure, and highly reliable cloud infrastructure and internal platform capabilities.

The ideal candidate will have strong hands-on experience in Cloud Infrastructure, Infrastructure as Code (IaC), CI/CD, Docker, Kubernetes, automation, observability, networking, and distributed systems.

Mandatory Skills : AWS / Azure / GCP, Terraform / CloudFormation, Kubernetes, Docker, CI/CD, Platform / Infrastructure Engineering, Python / Go / Java / Ruby, Networking, Cloud Security, Distributed Systems, Scalability & Reliability, Strong Coding & Automation.

Key Responsibilities :

• Design and maintain scalable, highly available infrastructure on AWS / GCP / Azure.
• Build and manage Infrastructure as Code (IaC) using Terraform, CloudFormation, or similar tools.
• Develop automation for infrastructure provisioning, deployments, monitoring, and operations.
• Manage and optimize Docker and Kubernetes workloads.
• Build internal platform tools to improve developer productivity and engineering efficiency.
• Implement monitoring, logging, alerting, and observability solutions.
• Participate in incident response, RCA, postmortems, and reliability improvements.
• Design and improve CI/CD pipelines and deployment automation.
• Contribute to system design, architecture discussions, scalability, security, and cost optimization.
• Collaborate with application, data, and product engineering teams.

Required Skills :

• 5.5 to 8.5 years of experience in Infrastructure / Platform Engineering or similar roles.
• Strong hands-on experience with AWS, GCP, or Azure.
• Strong expertise in Terraform / CloudFormation.
• Experience with CI/CD, Docker, and Kubernetes.
• Strong programming skills in at least one of:
• Python, Go, Java, or Ruby.
• Good understanding of networking, cloud security, distributed systems, scalability, and reliability.
• Experience working with production infrastructure and highly available systems.
• Strong troubleshooting and problem-solving skills.

Nice to Have :

• Experience with SRE practices and production on-call ownership.
• Experience in fintech, payments, banking, or transaction-heavy systems.
• Knowledge of cloud security, compliance, or FinOps/cost optimization.
• Experience building internal developer platforms or productivity tools.
• Previous product company experience.

Interview Process :

Round 1 : Take-Home Coding Assignment – Submit within 48 hours

Round 2 : Coding Assignment Discussion – 1 Hour

Round 3 : Technical Managerial Round – 30 Minutes

Note : The take-home coding assignment is mandatory. Candidates should be comfortable completing and submitting the assignment within 48 hours before proceeding.

Ideal Candidate :

Strong Platform / Infrastructure Engineer with hands-on experience in :

Cloud + Terraform / CloudFormation + Kubernetes + CI/CD + Programming + SRE / Production Operations

Pure DevOps profiles without strong coding and platform engineering experience are not preferred.

As a DevOps Engineer at YOYO, you'll own the infrastructure and delivery backbone that keeps our platform running as we grow. You'll build the CI/CD, cloud infrastructure, and observability that let a small, fast-moving team ship confidently and you'll keep our AI and data workloads reliable and affordable at scale. This is a hands-on role with real ownership: you won't be maintaining someone else's setup, you'll be shaping ours. You'll work closely with the backend, AI/ML, and data teams to make deployment boring, incidents rare, and scaling a non-event.

If you are Interested DM me on LinkedIn - Saquib Mundagnur

 What You'll Own

CI/CD & developer experience - Build and maintain fast, reliable CI/CD pipelines so engineers ship multiple times a day with confidence. - Make the path from commit to production simple, safe, and repeatable, with sensible automated testing, rollbacks, and release controls.Cloud infrastructure & IaC - Own our cloud infrastructure (AWS/GCP) end to end, managed as code (Terraform or similar) — no click-ops. - Design for scale and cost-efficiency as store and conversation volumes grow.

Containers & orchestration - Run our services on containers/Kubernetes: deployments, autoscaling, networking, and resource management. - Support the specific needs of AI/ML workloads, including GPU-backed inference and batch processing for the speech pipeline.

Reliability & observability (SRE) - Own uptime, performance, and incident response — monitoring, logging, tracing, alerting, on-call, and blameless postmortems. - Define and defend SLOs; keep the platform dependable as it scales across clients.

Data & pipeline infrastructure - Support the infrastructure behind large-scale, edge-to-cloud data movement and processing (audio ingestion, ASR/AI pipelines, analytics). - Keep data workloads reliable, performant, and cost-aware.

Security & compliance - Bake security into the platform: secrets management, IAM/least-privilege, encryption in transit and at rest, network hardening, and vulnerability management. - Support compliance readiness (including India's DPDP Act and enterprise-client security requirements) for a product that handles sensitive customer conversations.

Cost & scale - Own cloud cost visibility and optimization; make scaling decisions that balance reliability and spend. 

What You'll Bring - 6+ years in DevOps, SRE, platform, or infrastructure engineering, running production systems at meaningful scale.

- Strong hands-on experience with a major cloud provider (**AWS or Azure or GCP**) and Infrastructure-as-Code (**Terraform** or equivalent).

- Solid experience with **containers and Kubernetes** in production. - Experience building and owning **CI/CD** pipelines (e.g. GitHub Actions, GitLab CI, Jenkins, Argo, or similar).

- Comfort with a scripting/automation language (Python, Go, or Bash) and a strong automation-first mindset.

- Real experience with **observability** (Prometheus/Grafana, ELK, Datadog, OpenTelemetry, or similar) and running incident response / on-call.

- A security-conscious approach — secrets, IAM, encryption, and least-privilege as defaults. - Startup temperament: ownership, pragmatism, and a bias to automate and ship. - Based in or willing to relocate to Bangalore, and up for an onsite/hybrid, in-person team

Key Skills:

• Bachelor's or Master's degree in Computer Science or related field.

• Minimum 5 years of experience in Platform Engineering, DevOps, or Cloud Infrastructure Engineering.

• Experience migrating data and systems between AWS IaaS and PaaS.

• Experience operating and supporting applications using AWS VPC, EKS, and related services for multi-account operations.

• Experience developing fast and reliable Continuous Integration/Continuous Deployment (CI/CD) workflows used by hundreds of application teams.

• Experience administering and troubleshooting Operating Systems such as Linux, Windows, and MacOS.

• Professional Certifications in AWS Networks, CNCF Technologies, or Kubernetes.

• Experience using and configuring observability tools such as ELK, Prometheus/Grafana, AWS CloudWatch, and Jaeger.

• Experience of applied GitOps principles using ArgoCD or Flux.

• Public examples of code you've worked on with other people using any of these technologies:

o Configuration management/Infrastructure as Code (IAC) tools, such as AWS CDK, AWS CloudFormation, Terraform, Ansible, or Puppet.

o Systems solutions in one or more programming languages, such as Golang, Python, Java.

o Build, Release, Deploy or Ops Workflows using Bamboo, Argo Project, or GitHub Actions.

What You Will Own 

Platform Architecture 

• Full architectural ownership of the non-AWS toolchain: CI/CD, observability, event streaming, automation, secrets, and deployment infrastructure 
• Define, build, and enforce platform standards across portfolio products 
• Terraform IaC for all infrastructure — nothing provisioned manually, everything versioned and reviewed 
• Self-service developer platform so product teams ship without waiting on platform 

Event Streaming & Pipeline Infrastructure 

• Own the event streaming architecture, operational standards, and health monitoring across all products using real-time pipelines 
• Design and maintain batch processing infrastructure alongside live event flows 
• Ensure pipeline reliability, throughput, and cost are actively managed at scale 

CI/CD & Deployment 

• Build and maintain CI/CD pipelines (GitHub Actions) across all portfolio products 
• Automate triage and retry logic for known failure classes — flaky tests, dependency timeouts, OOM kills — so engineers are only paged for genuinely novel failures 
• Deployment standards: release management, rollback mechanisms, canary and blue-green patterns where justified 

Observability & Reliability 

• Own the full observability stack: Grafana, Prometheus, and Loki across all products 
• SLOs and error budgets defined per product; reliability tracked consistently 
• Build alerting that correlates signals and surfaces diagnostic context alongside notifications — so on-call engineers arrive at an incident with hypotheses, not a blank screen 
• Incident response: on-call design, escalation playbooks, post-mortem facilitation 
• Automated remediation scoped to a defined set of safe, idempotent actions — container restarts, ECS task scaling, known rollback patterns. Novel or ambiguous failures escalate to a human with full context attached 

Acquisition Onboarding 

• Platform audit and gap analysis for every new acquisition — assessing CI/CD maturity, IaC coverage, observability gaps, and security posture 
• Migration plan and execution for each portfolio company joining the platform.
• Target: full platform integration within a defined window per acquisition 

What We're Looking For 

Experience & Background 

• 8–12 years in platform engineering, DevOps, or SRE — with clear evidence of increasing ownership over time 
• Strong Terraform depth across multi-environment, multi-account setups 
• CI/CD ownership across a multi-product environment with GitHub Actions 
• Experience with event streaming infrastructure at production scale — design, operations, reliability, and cost management 
• Hands-on Grafana, Prometheus, and Loki in production 
• AWS operational depth: ECS, EKS, RDS, IAM, VPC, CloudWatch, Cost Explorer 
• SRE fundamentals: SLOs, error budgets, on-call design, post-mortem culture 
• Acquisition or greenfield platform integration experience strongly preferred