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Key Responsibilities:
· Build a clear product vision and define the roadmap aligned with company goals.
· Drive the product lifecycle from ideation to launch and beyond.
· Conduct market research, competitor analysis and gather customer feedback to identify opportunities.
· Collaborate with cross-functional teams — engineering, design, sales and marketing — to deliver high-quality products on time.
· Prioritize features based on business value and customer impact.
· Define product requirements (PRDs, user stories) and manage sprint planning.
· Monitor product performance metrics and continuously optimize for improvement.
· Work closely with stakeholders to ensure strategic alignment and successful go-to-market execution.
Stay updated with industry trends and emerging technologies.
Strong Full-Stack Engineering Profiles (Python + React)
Mandatory (Experience 1) – Must have a 2+ YOE in Full-stack development using Python (backend) and React.js (frontend)
Mandatory (Experience 2) – Must have strong hands-on experience in cloud platforms - AWS or GCP
Mandatory (Education) – B.Tech / M.Tech in Computer Science or IT (BCA / MCA also acceptable).
Mandatory (Company) – IT Services/ Product startup companies or niche consulting firms (e.g., ThoughtWorks, EPAM, Persistent, Happiest Minds).
Preferred
Preferred (Experience 1) – Exposure to serverless architectures (AWS Lambda) and CI/CD pipelines.
Preferred (Experience 2) – Understanding of modern DevOps practices, cloud-native deployments, and rapid prototyping.
A Chat Support Agent plays a crucial role in delivering real-time assistance and exceptional customer service through online chat platforms. The primary responsibility is to address customer inquiries, troubleshoot issues, and provide product or service information efficiently and professionally. This role requires strong communication skills, the ability to multitask, and a customer-focused mindset. Chat Support Agents must also be adept at using various software tools to manage support tickets, track interactions, and ensure prompt resolution of customer concerns, all while maintaining a positive and helpful demeanor.
Requirements
- High school diploma or equivalent; college degree preferred.
- Proven experience in a customer service role, preferably in a chat support environment.
- Excellent written communication skills, with a focus on grammar and spelling.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and manage multiple chat conversations simultaneously.
- Proficiency in using customer support software and ticketing systems.
- Basic understanding of technical troubleshooting for common issues.
- Strong interpersonal skills and ability to work effectively in a team environment.
- Flexibility to work various shifts, including nights, weekends, and holidays.
- Ability to remain calm and professional under pressure.
- Strong organizational skills and ability to prioritize tasks.
- Familiarity with company products and services, or the ability to quickly learn and adapt.
- Empathy and patience when dealing with customer inquiries and complaints.
- High level of reliability and punctuality.
- Ability to follow company policies and procedures.
- Prior experience in e-commerce or a related industry is a plus.
- Willingness to participate in ongoing training and development initiatives.
Responsabilities
- Respond to customer inquiries via chat promptly and professionally.
- Troubleshoot technical issues and provide appropriate solutions.
- Escalate complex or unresolved issues to a higher level of support.
- Guide customers through website navigation and troubleshooting steps.
- Maintain customer interaction logs and update relevant information in the system.
- Communicate product information and updates to customers.
- Assist in processing orders, cancellations, and refunds as needed.
- Collaborate with team members to improve customer support processes.
- Follow up with customers to ensure their issues have been resolved.
- Stay up to date with company products and services.
- Monitor and manage multiple chat conversations simultaneously.
- Analyze customer feedback and report recurring issues to management.
- Provide product recommendations based on customer needs and preferences.
- Adhere to company policies and procedures in resolving customer complaints.
- Participate in regular training sessions to enhance product knowledge and customer service skills.
- Identify opportunities for improving customer experience and share insights with the team.
Frontend Focused Software Development Engineer
We make websites conversational. Our AI agents turn any website into an interactive experience — chat widgets, intelligent search, and AI embeds that let users ask questions, get answers, and take action without navigating pages. We’re a fast-moving product startup building at the intersection of design and AI, and we need a frontend engineer who brings both craft and conviction to
what they ship.
What We Look For First
Before anything else, we review your work. This is how we assess every candidate:
- GitHub profile — active, with real production repositories. We look at commit consistency, code architecture, folder structure, and how you make decisions under constraints. Boilerplate clones and tutorial repos do not count.
- Live deployed projects — at minimum two publicly accessible web applications. We open them in the browser, resize the window, throttle the connection, and interact with them. We are evaluating visual polish, responsiveness, interaction quality, accessibility, and performance — not just whether it loads.
- UI/UX taste — we will form an opinion on your design sensibility from your live work before we speak to you. If your interfaces feel generic, unfinished, or visually careless, that is signal.
- Code we can read — we will look at your source code. Clean structure, meaningful naming, thoughtful component boundaries, and documented decisions matter as much as functionality.
Applications without a GitHub profile and at least two live deployments will not be reviewed.
The Role
This is a full-ownership frontend role at an early-stage AI startup. You willdesign, build, and maintain the interfaces our customers interact with everyday — from the core product dashboard to landing pages to AI-native conversational experiences. You are not a ticket-taker. You will have direct input on product direction, collaborate closely with founders, and be expected to bring both engineering rigour and design instinct to every surface you touch. We are looking for someone who sits firmly at the intersection of engineering and design: technically deep, visually opinionated, and relentless about quality.
What You’ll Do
Core Engineering - Build and architect production-grade applications using Next.js, React, TypeScript, and Tailwind CSS - Implement modern rendering strategies — SSR, SSG, ISR, CSR — with deliberate performance budgets and Lighthouse targets - Integrate real-time features using WebSockets, Server-Sent Events, and streaming APIs - Connect with Node.js/NestJS and Python backends via REST and GraphQL; implement and maintain auth flows (JWT, OAuth 2.0, session-based) - Manage application state using Redux Toolkit, Zu- stand, or TanStack Query; handle forms via React Hook Form and Zod - Own the frontend testing strategy end-to-end — unit, integration, and E2E — using Jest, React Testing Library, and Playwright - Contribute to CI/CD pipelines, Docker-based development environments, and deployment workflows UI/UX Engineering - Translate product requirements, rough wireframes, and Figma designs into polished, pixel-perfect, and accessible web interfaces — independently, without hand-holding - Build and maintain a scalable design system: tokens, spacing scales, typography hierarchy, colour systems, and reusable component patterns - Apply strong visual design fundamentals — layout composition, typographic hierarchy, whitespace, contrast, and colour — directly in code - Build complex dashboards, data-heavy interfaces, and multi-step interactive workflows with a focus on information architecture and usability - Design and implement AI-native UI patterns: streaming chat interfaces, inline AI suggestions, conversational flows, and real-time response rendering - Implement responsive layouts that work flawlessly across breakpoints, devices, and browsers - Conduct UI/UX self-review on your own work — you catch visual inconsistencies, interaction gaps, and accessibility issues before they reach review - Work with animation and micro-interaction libraries to add purposeful motion that enhances, not distracts
Architecture & Quality - Design modular, scalable frontend folder structures with clear separation of concerns - Enforce component-driven development practices using Storybook - Drive structured code reviews and uphold engineering quality standards across the team - Instrument observability and error tracking on the frontend (Sentry or equivalent) - Mentor junior engineers and establish
patterns the whole team can follow
What We’re Looking For
- 2+ years of production-grade frontend development — not freelance experiments or internal tools no one uses. Real products, real users, real traffic.
- Expert-level command of Next.js, React, TypeScript, and modern JavaScript (ES6+)
- Deep understanding of browser rendering, layout, and paint — you can diagnose performance issues beyond “run Lighthouse”
- A genuine, demonstrable eye for design — you understand layout, spacing, typographic scale, visual hierarchy, and colour theory, and you apply them instinctively in code
- Ability to independently take a rough idea or wireframe and produce a clean, well-structured, conversion-focused UI
- Strong working knowledge of accessibility standards (WCAG 2.1) and semantic HTML
- Experience building and consuming design systems, and the discipline to maintain them as a product scales
- Familiarity with design tools — Figma proficiency is a strong plus; you should at minimum be able to inspect, extract, and iterate on designs without designer dependency
- Experience integrating frontend applications with Node.js and Python backends
- Solid Git workflows, Docker-based local development, and CI/CD familiarity
- Ownership mindset — you think about the product and the user, not just the Jira ticket
Technical Depth We’ll Assess
During the hiring process, we will evaluate:
- Frontend architecture decisions — how you structure a scalable Next.js application, what tradeoffs you make and why
- UI/UX implementation quality — can you take a design brief and produce an interface that feels professionally crafted
- Performance mindset — code splitting, lazy loading, image optimisation, caching strategies, render optimisation
- State management and data fetching patterns — how you think about client-server state boundaries
- Component design — reusability, composability, prop interfaces, and avoiding premature abstraction
- Testing approach — what you test, how you test it, and how you think about test coverage vs. maintenance cost
- Design system thinking — how you build for consistency and scale, not just the current screen
Nice to Have
- Experience building AI-powered interfaces — streaming responses, type- writer effects, token-by-token rendering, inline AI suggestions
- Motion design experience — Framer Motion, GSAP, Lottie, CSS animations, and purposeful micro-interactions
- Contributions to open-source React, Next.js, or UI library projects
- Experience with data visualisation libraries — Recharts, D3, Visx, or similar
- Prior experience at an early-stage startup where the design–engineering boundary was blurred
- Exposure to growth-focused frontend work — landing page optimisation, A/B testing, conversion-focused UI
- Basic understanding of backend architecture — enough to have an informed opinion on API design Stack Next.js · React · TypeScript · Tailwind CSS · Zustand / Redux Toolkit ·TanStack Query · React Hook Form + Zod · GraphQL / REST · WebSockets· Jest · Playwright · Storybook · Docker · GitHub Actions · Framer Motion · Sentry
What We Offer
- Competitive salary with a strong growth trajectory
- High-impact, high-ownership role — you will directly shape the product experience
- Opportunity to build on cutting-edge AI-driven products from the ground up
- Fast execution cycles, minimal bureaucracy, and direct collaboration with founders
- Learning budget for courses, certifications, and tools
- A culture that values craft — we care deeply about what we ship and how it feels
StepsAI · Hyderabad · We build fast, own things fully, and care deeply about what we ship.
About Elucidata
Headquartered in San Fransisco, USA, Elucidata is a leading deep-tech Company dedicated to accelerating Life Sciences R&D. Our mission is to power data-centric biological discovery through 3 key aspects of our technology.Data Harmonization, Data & AI Cloud, & AI Insights. Recognized as the Most Innovative Biotech Company 2024 , by Fast Company. Elucidata is Series A funded and expanding its marketing team in India. We are 150+ strong , multi- disciplinary team of experts based across the US & India.
About the role
Elucidata is seeking a seasoned B2B Demand Gen Specialist in India to drive the conceptualization and planning of our demand generation pipleline. This role is the center of a cross-functional stakeholder group across sales, inside sales, product marketing and brand marketing and will be developing solid working relationships across key stakeholders. She will be responsible for strategizing, developing, managing, tracking and optimizing marketing initiatives across all digital channels for Mid-market and large enterprises to generate demand for its Solutions. The ideal candidate is a proven orchestrator who will meet pipeline targets with targeted, persona-focused campaigns that deliver the right message to the right buyer at the right time and on the right channel.
Key Responsibilities
-Strategize, develop, manage, track and optimize multi-channel marketing campaigns for mid- market and large enterprises
-Own 20% of the company’s pipeline targets through Inbound & Outbound efforts.
-Build and execute strategies to drive intent and nurture form fills down the funnel.
-Work with SEO Experts, Product Marketing Manager, and Content Writers to design campaigns to create awareness and interest among our ideal customers through top of the funnel tactics.
-Manage and nurture a team of digital marketing/CRM specialists and SDR’s
-Run paid campaigns, hire and onboard vendors to scale up Elucidata’s marketing efforts
-Establish a structured feedback loop with sales and inside sales to ensure campaigns land successfully both internally and externally.
-Measure and report performance of all digital marketing campaigns via CRM (Pardot), and assess against goals (ROI and KPIs) and make data-driven decisions to build a cranking lead generation machinery for enterprise sales.
Requirements
-3-7+ years of marketing experience within B2B SaaS in a dynamic environment.
-Academic background in engineering, science, technology or a related field
-Experience of having sold/marketed a product in the North American market is a must.
-Highly motivated, dynamic and detail-oriented person with strong analytical skills. If you’re hungry and willing to take on more, this role is for you!
-Working knowledge of automation tools, email marketing, SEO, marketing database, webflow, CRM and paid channels (LinkedIn, PPC, Google AdWords etc), website fundamentals.
-Proven people manager and strong team player with the ability to coach, inspire and manage a team of marketing professionals to drive success against demand and lead generation KPIs.
-Strong business acumen and an ability to connect business objectives to marketing strategies and execution plans with clearly defined metrics and KPIs.
-Ability to work cross-functionally and build solid working relationships with adjacent commercial teams.
-Results & data driven mindset with strong presentation, problem-solving, and budget management skills
-Prior B2B SaaS selling experience in the North American market is a plus
Perks of working with us
✓ Hybrid working policy. Only one rule - get things done!
✓ Opportunity to work on creating India’s first life-sciences tech unicorn
We are proud to be an equal opportunity workplace and are an affirmative action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability,
gender identity or Veteran status.
What you will do:
- Daily planning, creating, monitoring and analysis of all advertising campaigns
- Monitoring and reporting performance of new and existing products
- Analyzing revenue, campaign performance, ACOS, daily ad spends, etc.
What you need to have:
- 2 years’ experience with marketplaces is a must
- Skilled at PPC optimization techniques
- Direct, hands-on experience in managing large scale, complex paid search and shopping feed campaigns
- Strong analytical skills
- Experience in data analysis, performance trends etc
Experience- 1 year is sufficient to apply
Salary- Upto 35k per month.
Job description
Responsibilities and Duties:
· Use a variety of languages in order to create user-friendly web pages
· Define visual interfaces that adhere to and extend wireframes and specifications
· Build, maintain and improve company and client websites
· Work in a creative environment with a team of other professionals
· Optimize web applications for maximum speed, usability, and accessibility
· Actively seek to understand business requirements to develop solutions
· Keep up to date on the latest and emerging technologies as it relates to the position
· Use strong problem-solving skills with the drive to find solutions prior to escalation
Desired Candidate Profile
· At least 4-7 years of experience as a Web Developer
· Proficiency with HTML5, CSS3, Sass or LESS, Bootstrap 4, jQuery, JavaScript.
· Translate UI/UX design to actual code
· Person have basic knowledge of Adobe Photoshop.
· Person should be in good practices to develop clean, short and optimized html/css code.
· Basic Knowledge of Backend framework (Laravel, Codeigniter, etc) to work on view part
· Understanding of version control (GitHub, bitbucket, SVN)
· Proficient in Optimize Website for maximum speed and scalability
· Person should have expert in Responsive website designing.
· Must have expertise to make SEO compatible html codes.
· Strong critical thinking, troubleshooting and problem-solving skills
· Sense of ownership and pride in your performance and its impact on success
· A positive and friendly attitude
· Good time-management skills
· Great interpersonal and communication skills
- Developing Hybrid Mobile Apps using IONIC 4 or 5 + ANGULAR + Typescript & CAPACITOR
- Independently compile and deploy apps - both on Android & Apple platforms
- With Plugins such as Google Maps, Payment Gateways, Push Notifications, QR Codes, WiFi, NFC, etc is good to have
- Optimize for multi-device iPhone, iPad, Tablet & Smartphones
- Experience in HTML5, CSS3, & JavaScript
- Good understanding of REST APIs & JSON
- Be able to work in cross-functional teams
- Write high-quality code as per industry standards and best practices
- Test the code for quality assurance, debug identified bugs and resolve issues
- Support in building, deploying, and maintenance of products and services
- Documenting product service progress, status, and manuals
- Participate in team meetings and planning & review sessions
Senior UI Developer, India
All about the role:
Technical UI in India in our Solutions Implementation team
will provide hands-on management for multiple simultaneous projects around UI
domain. This role is based out of Bangalore, India.
Key Accountabilities:
Managing project deliverables in line with the project plan
Providing status report to different stakeholders
Implement process improvement
Provide strong technical leadership and hands-on involvement with CSS3, HTML5, JQuery, PSD Conversion to HTML
Responsible for implementing best practices for project delivery
Manage a delivery team to ensure timely, accurate and high quality customer deliveries
Own all major and minor project releases for the Solutions Implementation team
Conduct peer-reviews and lead reviews and provide feedback
Advising on and co-ordinating team's technical activities
Identifying and owning architectural and other technically based risk, escalating as appropriate
Ensuring the non-functional requirements are achievable and subsequently met
Ensuring adherence to appropriate standards of technical best practice
Controlling the technical configuration of the solution
Managing technical aspects of the transition of the solution into live use
Resolving technical differences between technical team members
Desired Skills
Hands-on experience with CSS3, HTML5, JQuery, PSD Conversion to HTML and Wordpress
Experience in Responsive Web Design and Cross Browser Implementation
Leadership & Management
Imbibe and represent our culture, core values and ensure the behavior and feedback is cascaded through the organization
Provide feedback to the leadership team by demonstrating understanding of business, markets, and industry trends and needs
Education and Experience Requirements
Bachelor's degree in Engineering or relevant fields
5+ years of experience in a role of a UI developer at technology and product development teams
Experience of working in a global distributed development model
Track record of delivering high performance products
Domain - digital - E-commerce, marketing, social, mobile, UI (HTML5, CSS3, JavaScript, JQuery and Wordpress)











