
Role: Customer Support – International Voice Process
Location: Bangalore
Requirements:
* Excellent communication skills (both verbal & written).
* No MTI (Mother Tongue Influence).
* Candidate must be stable in employment.
* Prior Tech Mahindra employees must be checked before shortlisting.
Salary Structure:
* 0 – 6 Months Experience: 3.1 LPA
* Training: ₹20,000/month
* Post Training (incl. variable pay): ₹22,000/month
* 7 – 12 Months Experience: 3.75 LPA
* Training: ₹24,000/month
* Post Training (incl. variable pay): ₹27,000/month
* 12 – 23 Months Experience: 4.10 – 4.22 LPA
* Training: ₹27,000/month
* Post Training (incl. variable pay): ₹30,000 – ₹31,000/mont

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- Lead design initiatives end to end to help us build a delightful & intuitive user experience for our online world.
- Work closely with the founders, PMs, engineers, learning designers & content creators to conceptualize & realize our product vision.
- Get your hands dirty via prototypes, mock-ups, and wireframes.
- Continuously solicit feedback from users & ingrain that in our design process.
- Help create our organization’s design language & drive adoption across teams.
- Grow our team of designers & evangelize our mission to the design community over time!
Must Haves:
- At least 4 years of experience in digital product
design and/or service design.
- Ability to clearly communicate concepts and designs
through sketches, wireframes, high fidelity comps,
and prototypes.
- Ability to work well cross-functionally. This role will
work closely with product, brand and experiences
teams and it’s crucial to effectively foster good
relationships.
- End to end journey thinking: It’s essential to step out
of the details to understand the holistic journey of our
users.
- First principles thinker since we’ll be chartering new
waters in the field of education globally
- Exceptional attention to detail & obsession to
constantly improve design quality
- Have cross-platform design experiences (iOS,
Android, Web, H5 etc.)
Awesome to have:
- 2 years of experience leading a team
of of UI/UX designers
- Experience working on social or
consumer facing products
- Zero to one experiences building
products from concept to launch
- Ability to holistically combine online
and offline experiences
- Diverse graphic capabilities (basic
illustration & motion skills)
Please Apply - https://zrec.in/RZ7zE?source=CareerSite
About Us
Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.
Job Description
Job Title: DevOps Engineer GCP
Department: Technology
Location: Gurgaon
Work Mode: On-site
Working Hours: 10 AM - 7 PM
Terms: Permanent
Experience: 2-4 years
Education: B.Tech/MCA/BCA
Notice Period: Immediately
Infra360.io is searching for a DevOps Engineer to lead our group of IT specialists in maintaining and improving our software infrastructure. You'll collaborate with software engineers, QA engineers, and other IT pros in deploying, automating, and managing the software infrastructure. As a DevOps engineer you will also be responsible for setting up CI/CD pipelines, monitoring programs, and cloud infrastructure.
Below is a detailed description of the roles and responsibilities, expectations for the role.
Tech Stack :
- Kubernetes: Deep understanding of Kubernetes clusters, container orchestration, and its architecture.
- Terraform: Extensive hands-on experience with Infrastructure as Code (IaC) using Terraform for managing cloud resources.
- ArgoCD: Experience in continuous deployment and using ArgoCD to maintain GitOps workflows.
- Helm: Expertise in Helm for managing Kubernetes applications.
- Cloud Platforms: Expertise in GCP, AWS or Azure will be an added advantage.
- Debugging and Troubleshooting: The DevOps Engineer must be proficient in identifying and resolving complex issues in a distributed environment, ranging from networking issues to misconfigurations in infrastructure or application components.
Key Responsibilities:
- CI/CD and configuration management
- Doing RCA of production issues and providing resolution
- Setting up failover, DR, backups, logging, monitoring, and alerting
- Containerizing different applications on the Kubernetes platform
- Capacity planning of different environment's infrastructure
- Ensuring zero outages of critical services
- Database administration of SQL and NoSQL databases
- Infrastructure as a code (IaC)
- Keeping the cost of the infrastructure to the minimum
- Setting up the right set of security measures
- CI/CD and configuration management
- Doing RCA of production issues and providing resolution
- Setting up failover, DR, backups, logging, monitoring, and alerting
- Containerizing different applications on the Kubernetes platform
- Capacity planning of different environment's infrastructure
- Ensuring zero outages of critical services
- Database administration of SQL and NoSQL databases
- Infrastructure as a code (IaC)
- Keeping the cost of the infrastructure to the minimum
- Setting up the right set of security measures
Ideal Candidate Profile:
- A graduation/post-graduation degree in Computer Science and related fields
- 2-4 years of strong DevOps experience with the Linux environment.
- Strong interest in working in our tech stack
- Excellent communication skills
- Worked with minimal supervision and love to work as a self-starter
- Hands-on experience with at least one of the scripting languages - Bash, Python, Go etc
- Experience with version control systems like Git
- Strong experience of GCP.
- Strong experience with managing the Production Systems day in and day out
- Experience in finding issues in different layers of architecture in production environment and fixing them
- Knowledge of SQL and NoSQL databases, ElasticSearch, Solr etc.
- Knowledge of Networking, Firewalls, load balancers, Nginx, Apache etc.
- Experience in automation tools like Ansible/SaltStack and Jenkins
- Experience in Docker/Kubernetes platform and managing OpenStack (desirable)
- Experience with Hashicorp tools i.e. Vault, Vagrant, Terraform, Consul, VirtualBox etc. (desirable)
- Experience with managing/mentoring small team of 2-3 people (desirable)
- Experience in Monitoring tools like Prometheus/Grafana/Elastic APM.
- Experience in logging tools Like ELK/Loki.
You would be leading the Post-sales management and will closely coordinate with the Sales team in US and with Customers.
You may also be helping us in lead generation via LinkedIn and other media.
Desired Experience
3+ years
Job Description
What You’ll Do
- Taking an active role in architecting the solutions we build
- Designing and implementing web applications using JavaScript and its frameworks (i.a. React, Vue, Angular), HTML5 and CSS3
- Working closely with the dispersed development team, client, and project manager in SCRUM methodology
- Ensuring that programming practices and code quality are respected
- Supporting other engineers with your expertise when needed (knowledge sharing)
- Leading your colleagues’ growth and development
What you bring to the table
- 3+ years of Experience with React. Good to have a working knowledge of React Native, Angular, VueJS
- Strong expertise with HTML, CSS, and writing cross-browser-compatible code.
- Good understanding of AJAX and JavaScript DOM manipulation Techniques
- Experience with RESTful services
- Experience in JavaScript build tools like grunt or gulp
- Hands-on and implements complex React modules
- Able to implement automated testing platforms and unit tests
- Understanding of fundamental design principles behind a scalable application
- Proficient understanding of code versioning tools (Git)
- Critical thinker and problem-solving skills
Bonus if you have…
- Experience with Angular2+ and Node
- Experience with AWS or GCP infrastructure
- Curiosity about new languages, libraries, frameworks
- Contributions to open-source projects
- Experience with Selenium, or Jest or similar front end test frameworks
We are a startup company in the Mid and Final Mile Logistics industry. We are a group of like-minded individuals who see an opportunity to address operational, analytical, and cultural gaps in the logistics industry.
Our organization’s goal is to provide the best customer service experience for our clientele and we strongly believe that this starts with how we treat our employees. We expect nothing less than respect and compassion amongst our colleagues and ourselves - the company, for many of us, is family. Together we will create technologies and provide customer service not yet seen or realized in the industry.
About the role
We are currently in the design phase of our web application and we are looking for a highly experienced web developer to take the lead in developing our Final Mile logistics solution. We do not have an existing software development team - YOU design the architecture using YOUR choice of technology from the ground up. You will have a say in future discussions for the development team and the IT department.
Location
100% remote; we are located in the EDT timezone
Duration
Full-time
Start Date
As soon as possible
Main responsibilities:
● Lead web application projects using your preferred tech stack:
○ Participate in needs gathering and requirements review with department leaders
○ Write and review detailed software technical specifications
○ Lead architecture definition, documentation, and review
○ Prepare estimates for the complete design, implementation, and testing of new
features
○ Create and update design documentation throughout lifecycle and review designs of
others
○ Implement required software functionality meeting established requirements and
specifications
○ Integrate third-party tools
○ Create and execute unit test plans and review the plans of others
○ Provide estimations to support project planning
○ Aid in the resolution of software issues
● Catalyze continuous improvement of product and process:
○ Proactively provide recommendations on improvements to product and/or processes
to increase development efficiency and improve quality
● Ensure adherence to Quality System:
○ Adhere to established Quality Systems and design control procedures and practices
Qualifications
● Highly organized, task-oriented, and solution-driven with strong team collaboration is required
● Bachelor of Computer Science or equivalent
● Minimum 10 years of experience as Lead Engineer for web applications using technologies
listed under Technical Requirements (let us know the tech stack you are comfortable and
proficient with)
● Experience with:
○ Full project life cycle from planning to product delivery
○ Code versioning tools (Git, Azure DevOps, etc.)
○ JIRA or other project planning software
○ Network Applications
● Strong understanding of object-oriented programming, SOLID Principles, and Design Patterns
● Keen to stay relevant in the latest technology with the flexibility to quickly adapt to the
growing technological and market demands
● Excellent verbal (English), presentation, and written communication skills for technical and
non-technical audiences
● Fluent with both Agile and Waterfall SDLCs
Technical requirements
** As mentioned, you will develop web applications using the tech stack that you are
proficient with**
● Programming/Script languages: C#.Net Framework/Core Core, Ruby on Rails, Java,
JavaScript/Typescript libraries and framework (jQuery, React, Angular, Vue, or similar), PHP
● Database languages: SQL, Oracle, MySQL, PostgreSQL, Mongo
● Web development: HTML5, CSS3, UI/UX best practices
● Web Service: REST APIs, Webhooks
● Web/cloud application development (AWS, GCP, Azure)
● DevOps Tools: Git, Linux, Docker, Kubernetes/Openshift, shell scripting
Desired Skills (not required)
● Experience with data cleanup and BI tools
● Experience in data integration (data warehouse) and strong knowledge of ETL (Extract,
Transform, Load) techniques
● Familiarity with geocoding tools (HERE, Google Maps APIs, etc.)
● Understanding and implementation of security and data protection (i.e. PIPEDA, GDPR, SOC 2)
● Experience in:
○ Supply Chain Logistics industry, specifically Mid and Final Mile
○ Startup companies
We are an early stage start-up, building new fintech products for small businesses. Founders are IIT-IIM alumni, with prior experience across management consulting, venture capital and fintech startups. We are driven by the vision to empower small business owners with technology and dramatically improve their access to financial services. To start with, we are building a simple, yet powerful solution to address a deep pain point for these owners: cash flow management. Over time, we will also add digital banking and 1-click financing to our suite of offerings.
We have developed an MVP which is being tested in the market. We have closed our seed funding from marquee global investors and are now actively building a world class tech team. We are a young, passionate team with a strong grip on this space and are looking to on-board enthusiastic, entrepreneurial individuals to partner with us in this exciting journey. We offer a high degree of autonomy, a collaborative fast-paced work environment and most importantly, a chance to create unparalleled impact using technology.
Reach out if you want to get in on the ground floor of something which can turbocharge SME banking in India!
Technology stack at Velocity comprises a wide variety of cutting edge technologies like, NodeJS, Ruby on Rails, Reactive Programming,, Kubernetes, AWS, NodeJS, Python, ReactJS, Redux (Saga) Redis, Lambda etc.
Key Responsibilities
-
Responsible for building data and analytical engineering pipelines with standard ELT patterns, implementing data compaction pipelines, data modelling and overseeing overall data quality
-
Work with the Office of the CTO as an active member of our architecture guild
-
Writing pipelines to consume the data from multiple sources
-
Writing a data transformation layer using DBT to transform millions of data into data warehouses.
-
Implement Data warehouse entities with common re-usable data model designs with automation and data quality capabilities
-
Identify downstream implications of data loads/migration (e.g., data quality, regulatory)
What To Bring
-
5+ years of software development experience, a startup experience is a plus.
-
Past experience of working with Airflow and DBT is preferred
-
5+ years of experience working in any backend programming language.
-
Strong first-hand experience with data pipelines and relational databases such as Oracle, Postgres, SQL Server or MySQL
-
Experience with DevOps tools (GitHub, Travis CI, and JIRA) and methodologies (Lean, Agile, Scrum, Test Driven Development)
-
Experienced with the formulation of ideas; building proof-of-concept (POC) and converting them to production-ready projects
-
Experience building and deploying applications on on-premise and AWS or Google Cloud cloud-based infrastructure
-
Basic understanding of Kubernetes & docker is a must.
-
Experience in data processing (ETL, ELT) and/or cloud-based platforms
-
Working proficiency and communication skills in verbal and written English.
- You hold an MS/Ph.D. degree in a STEM domain and 5+ years in a relevant position
- You share your ideas and continuously improve yourself and the team around you.
- Experienced in building and scaling data teams across multiple locations and domains.
- You have a good understanding of evolving an organization’s culture based on analytics and data insights
- Natural and comfortable leader, have excellent problem-solving, organizational, and analytical skills
- Passionate about data improving business and engineering practices like continuous delivery, traceability, and observability
- Strong communication skills, high integrity, and great attention to detail
You’ll get to work with:
- Consumer-facing, as well as core platform, finance, and distribution business units
- Marketing and product teams, across to our engineering teams
- Modern infrastructure (Kubernetes, AWS, GCP)
What we offer
- We offer you a chance to be part of a truly amazing journey in a company that sets very high targets and works hard to achieve them. You will be able to work with smart, motivated, and engaged co-workers from all over the world, in an intense and very energetic environment. This leads to you having a tangible impact on the way that we operate and expand our business.
Some of the highlights of the package include:
- Strong technical culture of continuous innovation and improvement
- Chance to become a shareholder of Gelato!
- Flexible festive holidays, swap days off according to your values and beliefs.
- Work at one of our hub city offices or even remotely
- And much more!
- Past experience working with chatbots.
- Post-academic, real world experience in bring public-facing production projects to completion
- Improve dialog flow to handle those recurring questions / develop new actions
- Help with handling of multilingual support
- Notice Period : 0 to 30 Days
- Experience - 7+ Year's
- Work from home till pandemic
What you’ll be doing:
- Establish, implement and monitor a strategic, comprehensive enterprise information security and IT risk management program
- Work directly with the business units to facilitate risk assessment and risk management processes
- Develop and enhance an information security management framework
- Understand and interact with related disciplines through committees to ensure the consistent application of policies and standards across all technology projects, systems and services
- Provide leadership to the enterprise's information security organization
- Partner with business stakeholders across the company to raise awareness of risk management concerns
- Assist with the overall business technology planning, providing a current knowledge and future vision of technology and systems
- Conduct regular internal audits in compliance with applicable legal and contractual requirements, ISO 27001 and PCI DSS requirements and companies internal requirements
- Conduct regular Management reviews and update the management on information security aspects. The MRMs shall also focus on drawing Management attentions to the key areas for required management actions.
- CISO is also responsible to ensure customer audits as well as re-certification and surveillance audits and successful.
- Coordinate with relevant stakeholders to address the NC closures.
- CISO shall ensure the information incidents are responded and resolved on time to ensure compliance with legal and contractual requirements.
What you’ll bring along:
- Degree in business administration or a technology-related field required.
- Professional security management certification
- Minimum of 5 years of experience in a combination of risk management, information security and IT jobs
- Knowledge of common information security management frameworks, such as ISO/IEC 27001, and PCI DSS.
- Excellent written and verbal communication skills and high level of personal integrity
- Innovative thinking and leadership with an ability to lead and motivate cross-functional, interdisciplinary teams
- Experience with contract and vendor negotiations and management including managed services.
- Specific experience in Agile (scaled) software development or other best in class development practices.
- Experience with Cloud computing/Elastic computing across virtualized environments.










