Master of medicine

Role & Responsibilities

As an Associate Manager - Customer Success, you are someone who comes with 6 to 8 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate

• Strong Manager – Customer Success, Account management Profile
• Mandatory (Experience 1) – Must have 6+ years of overall experience with atleast 4+ Years in Customer Success role
• Mandatory (Experience 2) – Must have 3+ years of experience in AdTech industry
• Mandatory (Experience 3) – Must have experience managing clients in the outside India market (Preferably US/America clients)
• Mandatory (Experience 4) – Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Mandatory (Experience 5) – Must have strong technical understanding of digital advertising / programmatic platforms/software products
• Mandatory (Company): Candidate should have worked in AdTech Companies in last 3 years..
• Mandatory (Stability) : Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.
• Mandatory (Note1): Please ensure candidates have read about media.net and the industry before the screening call
• Mandatory (Note2): Please ensure candidates have added numbers/metrics in resume
• Preferred (Education) – B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Preferred (Experience 1) – Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Preferred (Experience 2) – Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Perks, Benefits and Work Culture

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Position : Tech Lead – Fullstack Developer

Experience : 7 to 15 Years

Location : MG Road, Bengaluru (Hybrid – 3 Days in Office)

Notice Period : Immediate / Serving / 15 Days or Less

About the Opportunity :

We are hiring a Tech Lead – Fullstack Developer for a well-funded product startup building an enterprise-grade SaaS platform in the Cybersecurity domain.

The role involves designing and delivering scalable microservices and cloud-native applications in a high-performing, Agile engineering environment.

You'll work alongside industry veterans from billion-dollar digital firms, contributing to technical design, product architecture, and engineering best practices.

Mandatory Skills : Java, Spring Boot, ReactJS (or any modern JavaScript framework), RESTful APIs, PostgreSQL, Docker, Kubernetes, CI/CD, Hibernate/JPA, Multithreading, and Microservices architecture.

Role Highlights :

• Lead fullstack product development using Java (Spring Boot) and ReactJS (or similar frameworks).
• Design, develop, test, and deploy scalable microservices and RESTful APIs.
• Collaborate with Product, DevOps, and QA teams in a fast-paced Agile environment.
• Write modular, secure, and efficient code optimized for performance and maintainability.
• Mentor junior developers and influence architecture decisions across the team.
• Participate in all stages of the product lifecycle, from design to deployment.
• Create technical documentation, UML diagrams, and contribute to knowledge-sharing through blogs or whitepapers.

Key Skills Required :

1. Strong expertise in Java (mandatory) and Spring Boot.
2. Proficient in frontend development using ReactJS or similar frameworks.
3. Hands-on experience building and consuming RESTful APIs.
4. Solid knowledge of PostgreSQL, Hibernate/JPA, and transaction management.
5. Familiarity with Docker, Kubernetes, and cloud platforms (Azure/GCP).
6. Understanding of API Gateway, ACID properties, multithreading, and performance tuning.
7. Experience with CI/CD tools (Jenkins, GitHub Actions, GitLab CI) and Agile methodologies.
8. Strong debugging and profiling skills for performance bottlenecks.

Nice to Have :

• Experience with data integration tools (e.g., Pentaho, Apache NiFi).
• Exposure to the Healthcare or Cybersecurity domain.
• Familiarity with OpenAI APIs or real-time analytics tools.
• Willingness to contribute to internal documentation, blog posts, or whitepapers.

Perks & Benefits :

• Opportunity to build a product from scratch.
• Flat hierarchy and direct access to leadership.
• Strong focus on learning, mentorship, and technical innovation.
• Collaborative startup culture with long-term growth opportunities.

Interview Process :

1. Technical Round – Technical Assessment
2. Technical Interview – Core Development
3. Advanced Technical Interview – Design & Problem Solving
4. Final Round – CTO Discussion

1.Technical Sales

Develop and execute strategies to achieve sales targets for equipment and elevator systems.

Conduct technical presentations and product demonstrations for prospective and existing clients.

Provide detailed technical and application advice to customers on equipment and elevator solutions.

2. Customer Engagement

Identify and assess customer needs through site visits, consultations, and discussions.

Prepare and deliver proposals, quotations, and technical documentation.

Maintain and build relationships with key clients, ensuring high levels of customer satisfaction and

retention.

3. Project Management

Oversee the technical aspects of sales projects from inception to completion, ensuring all specifications

and requirements are met.

Collaborate with engineering and installation teams to ensure successful project delivery.

Address and resolve technical issues that arise during the sales process or order finalization.

4. Market Analysis

Monitor and analyse market trends, competitor activities, and customer feedback to identify

opportunities and threats. Provide insights and recommendations to enhance product offerings and

sales strategies.

5. Reporting and Documentation

Maintain records of sales activities, customer interactions, and project status in the CRM system.

Prepare regular sales reports, forecasts, and performance metrics for management review.

·        Threat hunting experience is must.

·        Familiarity with threat intelligence sources and frameworks (MITRE ATT&CK, Diamond Model, Cyber Kill Chain).

·     Ability to proactively find cybersecurity threats and mitigate them.

·        Knowledge about Advanced persistent threats and treat actors, their TTPs. Ability to recognize attack patterns and corelate them with specific threat actors.

·        Ability to obtain as much information on threat behaviour, goals and methods as possible.

Knowledge of Analytics platforms for carrying out detailed analytics of obtained telemetry.

Job ID: RP1001

Required Experience- 4+ years

Expected joining within two weeks

Preferred Skills:

• Good communication skills in English (Written and Oral)
• Strong knowledge of RDBMS concepts
• Strong analytical and problem-solving skills
• Experience in performance tuning
• Experience in interaction with the customer
• Technical skills Java, HTML, CSS, TypeScript, SpringBoot, Hibernate, Microservices
• Preferred Tools (SVN, GIT, Maven, Jenkins Jira Confluence)
• Ability to explore the application by himself/herself from the training provided

Responsibilities:

• New feature development or enhancement or change request activities (Requirement analysis, Requirement documentation, Design, Coding, Review, Testing and Release process)
• Defect Fixing (Defect analysis, route cause identification, Code change, testing, obtaining user confirmation and release process)
• Support tasks (Ticket analysis, data uploading, performance tuning, job monitoring, any analysis task, ReportGeneration and etc.,)
• Level 2 and Level 3 support (Support process adherence)
• Functional and technical or solution documentation preparation
• Execution will either be Waterfall or Agile
• The process needs to be followed as defined by RBEI or RBEI’s Customer
• Preparation & participation in the project status and review meeting

Job Locations: Bangalore, Pune, Chennai, Dehradun, Mohali, Panchkula, or Gurugram (Currently Remote)

We are looking for a System Administrator to maintain, upgrade and manage our software, hardware and networks.

Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.

Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

• Install and configure software and hardware
• Administer Microsoft 365 Enterprise Mobility and Security suite + Intune
• Set up accounts and workstations
• Monitor performance and maintain systems according to requirements
• Troubleshoot issues and outages
• Ensure security through access controls
• Upgrade systems with new releases and models

• Functional & operational understanding of Microsoft Active Directory, Office 365 and Microsoft Intune or Microsoft Enterprise Mobility and Security
• Functional knowledge of Active Directory security groups
• Experience with configuring Microsoft 365 security policies
• Ability to troubleshoot issues related to Windows 10 operating systems
• Basic hardware troubleshooting skills

• Eager to learn and apply new technologies and tools to get the job done
• Strong analytical and organizational skills
• Good communications skills to be able to communicate with people to understand and comprehend underlying issues

• Microsoft Certifications: MCSA/MCSE/MS-101 Enterprise Mobility and Security
• Network configuration and management
• Fortinet firewall configuration

• Strong proficiency with JavaScript 
• Knowledge of Node.js and frameworks available for it 
• A good understanding of the nature of asynchronous programming, its challenges, and workarounds
• Good understanding of server-side templating languages 
• Good understanding of server-side CSS preprocessors 
• Basic understanding of front-end technologies, such as HTML5, and CSS3
• Understanding of accessibility and security compliance 
• Experience in user authentication and authorization between multiple systems, servers, and environments
• Proficiency in API integrations
• Understanding of fundamental design and architecture principles to scale an application
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git
• A degree in any discipline
• Good communication and team skills
• Ability to listen to the requirements of team members and clients and translate them into great solutions