Project Manager - Tech

Job Summary:

We are seeking a dynamic Online Reputation Management Consultant to ensure a strong, positive online presence across key platforms including Quora, X (formerly Twitter), Facebook/Meta, LinkedIn, YouTube, GlassDoor, and Reddit. The ideal candidate will drive systematic improvements in our digital reputation, collaborate with an extensive internal team, and work with external experts to enhance our brand perception month over month.

Key Responsibilities:

• Online Reputation Enhancement:
• Monitor and manage our online presence to ensure a consistently strong and positive reputation across all major social and review platforms.
• External Audit Coordination:
• Identify and engage with an external reputation consultant to conduct comprehensive monthly online reputation audits.
• Collaborate with the consultant to develop actionable strategies for systematic improvement, similar to practices used in managing Google reviews.
• Internal Collaboration & Engagement:
• Work closely with 500+ team members and their networks to plan and execute contests, games, and other events that leverage their social influence and drive positive public sentiment.
• Develop and implement initiatives that encourage employee advocacy and active participation in promoting our brand online.
• Strategic Reporting & Analysis:
• Provide regular reports on reputation metrics and campaign performance, and adjust strategies as needed to ensure continuous improvement.
• Proactively address any negative feedback or issues that may arise, developing crisis management plans as necessary.

Qualifications:

• Proven experience in online reputation management, digital marketing, or social media strategy.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with both internal teams and external consultants.
• A data-driven mindset with proficiency in reputation management tools and social media analytics.
• Excellent organizational skills and the ability to manage multiple projects simultaneously.
• Ability to creatively engage a large network of team members and mobilize them for brand advocacy.

Preferred Qualifications:

• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• Prior experience working in a corporate or agency setting focused on online reputation management.
• Familiarity with crisis management strategies and experience in executing large-scale employee engagement campaigns.

• We are a Product Development Company  and in Recent years as covid continues. Demand for Digitalisation of Producsts and business has shot up
• We are looking for a Full stakc Developer - Who can manage teams of Developers. Understand requirements and convert to Tech Products 
• Your Responsiblities would be 
  1. Manage Teams of Developers on Different Projects ( FrontEnd, Backend and App) 
  2. Daily Check-in with proper teams, solving/guiding  their issues and liason with Stakeholders on project status and delivery schdule 
  3. Convert / Capture requirements and Propose Archiecture, Data Flow, Database Design, API Lists involved, Pages to be developed in frontend.  
  4. Manage multiple projects  / teams of Developers 

List of responsibilities:

● ServiceNow Development work

● Interaction with customers for project deliverables

● Deadlines should be met

Job requirements:

● The candidate should be L2 and above.

● ServiceNow System Administration and Development Certified is mandatory

● ITSM, Service Portal, Integration 

● ITIL Foundation Certification would be a plus or can do before joining.

● Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all

aspects of the ServiceNow platform.

● Provide software coding and customization including, but not limited to: screen tailoring, workflow administration, report

setup, data imports, integration, scripting, third party software integrations, and custom application development

● Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades with the purpose of certifying all

applications for use after the upgrade completes.

● Coordinate and solve complex technical data and transformation issues.

● Obtain and analyze/interpret business requirements to propose sustainable solutions in ServiceNow.

● Answer “how to” technical and application configuration questions.

● Develop, maintain, and execute reports to ensure system operation meets performance targets.

● Create and maintain system design and operations documentation.

● Complete other duties as assigned.

• Do you like the idea of playing Master Shifu for product development teams? Or, what organizations think of it as playing an Engineering Manager.

• Do you live by the mantra of “buck stops with me”. Seriously, we also don’t know who Buck is and we are also looking for him.

• Have you led a product team of 15+ members in the past to successful outcomes? Okay, we would love to talk even if you unfortunately ran into a failure.

• Do you speak both binary and Humanary? Python , dialect, to talk to geeks and the Humanary, English or Hindi dialect, to talk to Clients. 

• Do you practice Agility? No, we don’t mean asanas from Baba Ramdev but things like Scrum or Kanban

• Do you practice Curiosity over Complacency? I..e are you a lean mean learning machine?

• Can you envision a solution architecture after hearing the product's vision and user stories? Do things like scalability, performability, flexibility, maintainability give you goosebumps of joy?

• Do you have an eye for good user experience?

Did you say Yes to all of them? My My! Love you! I’m sure your current team loves you too. But, if for whatever reason, you are looking for a new home then we would love to talk to you. We are a certified Great Place to Work, which means it’s a place where people love working with each other. And, you would too.

Send me an email, will ya?

📌 Knowledge of development technologies including HTML, JavaScript, JQuery, AJAX, and CSS.

📌 Knowledge of  Microsoft.NET/ C#, If not Ready to learn 

📌 Comprehensive understanding of object-oriented and service-oriented application development techniques and theories.

📌 Internally motivated, able to work proficiently in a team environment.

📌 The candidate should be ready to learn multiple technologies.