Project Manager - Tech

Position: Logistics Specialist

Experience: 8 - 12 years in logistics and warehouse

Work location: Chennai

Roles and responsibilities

• You will be responsible for the inventory management, warehousing and logistics activities associated with the distribution.
• Coordinate end to end Warehouse Operations Inbound, Outbound ,Transportation and 3PL operations
  Drive efficient processes to enhance warehouse operations
• Controls inventory levels by conducting physical counts; reconciling with data storage system
• Experience with SAP order to cash process.(MM&SD Module) Excellent spreadsheet modeling skills required.

Key Responsibilities:

• Develop engagement strategies and content calendar for official online communities/groups on platforms like instagram, facebook, twitter & more
• Drive partnerships & collaboration with relevant online communities, superusers & social media influencers
• Work with product, creative, content & brand partnerships teams to develop member messaging for new campaigns, features, and product launches
• Create social engagement playbook/guidelines for community moderators
• Track & report trending topics and sentiment & feedback among the member community across all channels (social media, reviews, support, etc.) 

 

Qualifications:

• Graduate with at least 5 years experience in social media & community management
• Active and engaged participant in social media
• Strong verbal, written and presentation skills to communicate effectively
• Strong interpersonal skills and ability to build relationships with cross functional stakeholders
• Highly organized, detail-oriented and able to manage/execute multiple ongoing projects
• Ability to identify and track relevant community KPIs

Criteria
• Should be from OEM background.
• Experience should be 2-3 years
• Should be good in communication (English and Hindi) Skill Sets- Consulting and farming of Enterprise clients.
Responsibilities:
• Attending the Business requirement call with the client key stakeholders.
• Define project scope, document requirements as per the client needs and expectations.
• Get the requirements Sign-Off from the client before starting the implementation.
• Gathering the data & entered the same for Record to Report session.
• Presenting the Record to Report session to client.
• Successfully resolve client questions; Research and troubleshoot issues; Report findings and propose solutions to Product Management team to resolve issues;
• Identify impact to other project implementations and closely work with the Sales and Product Management teams to identify options and recommendations.
• Educate the users concerning best practices of working.
• Data migration.
• Testing of ERP.
• Post Go Live Support and Handover.
• Presenting the other session Case to resolution, marketing to ROI
• Form customization
• Workflow design
• Preparation of any Process document required by client.

Shvasa is a yoga startup focussed on taking authentic yoga practices from India to the western world.

 

We are a team of internet entrepreneurs who love yoga as much as we love science.

 

Our vision is to lighten thw load of humanity one breath at a time.

 

The real pandemic in the world is stress, anxiety, and procrastination. Yoga has all the tools which if practiced consistently can help you reach your highest potential. Here we bring the best teachers on our platform and give them all the tools necessary to make a practitioner's journey easy and super effective.

 

We are a small team of calm and passionate folks who would want like-minded people, who share the love for yoga and also are the best in their respective specializations, to join our team.



• Handle the dual role of being the face of the brand to the customers, and the voice of the customer to the company.
• Handling customer queries related to Shvasa's products, brand, sales, payments and other related topics.
• Own the Live chat feature and inbound customer calls
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Create and present reports as required.
• Provide internal teams with constant feedback to improve products and processes as per valid customer needs.

Key skills required

• Proven customer support experience or experience as a client service representative
• Exposure to US customers, with excellent oral and written communication skills in English.
• Ability to independently handle queries, proactively update one's own knowledge by keeping in touch with other stakeholders.
• A customer focussed mindset with the sensitivity to handle complex queries and escalations as well.
• Ability to work in fast paced and high pressure environment
• Ability to problem solve, multi-task, prioritize, and manage time effectively Note: This is a night shift role.

Job description:

Core PHP (Knowledge of functions, Methods, PHP OOPS Concept, Ajax, MySQL, Jquery), Javascript, Basic knowledge of HTML, CSS, MVC Structure 

Knowledge about socket

Skills required-
-Candidate have to be available in Bangalore before joining
-Fluency in English
-Graduation is mandatory

Responsibilities-
Conversion of leads received through various marketing channels.
• Preparing short-term and long-term #sales plan towards reaching the assigned goals.
• Consistently achieve revenue targets in line with team/organizational objectives.
• Proactively identifying cross-selling/ upselling opportunities with the existing
• Identifying references through the existing customer base to increase the sales pipeline.

 

1. Create Exclusive Distributors (minimum 4 in 4 months) in your respective areas of operation

 

1. To work directly with the distributor and the sales executives in designing and implementing key marketing campaigns.

 

1. To actively engage yourself to collect inventory, stocks and work reports of the distributor in a

 

daily/weekly basis.

 

1. To look after smooth functioning and supply chain of the authorized distributor under your

 

periphery.

 

1. To oversee sales executive schedule and plan them accordingly.

 

1. To facilitate cross-functional communications among project stakeholders.

 

1. To actively engage yourself with core marketing policies required for business development.

 

1. To look after the grievances and claims arising from time to time maintaining proper

 

coordination with the company.

1. To actively follow other marketing strategies and instructions as and when instructed by the company.

 

• Use a variety of technologies such as JavaScript, HTML5, CSS3, RazorUI, FluentUI, React.js, NextJs, TypeScript, C#, .NET Core, ASP.net CI/CD, SQL Server Powershell
  
  
• Collaborate with our product team to identify and implement solutions that bring direct value to our clients as well as with your peers
  
  
• Partner with your peers and stakeholders to ensure the software delivered is of the highest quality
  
  
• Learn and follow Agile Software Development principles.
  
  
• Gain broader proficiency for the product and demonstrate the ability to contribute to forward direction
  
  
• Additionally, as part of the PacteraEDGE Engineering community, over time you will find opportunities to have a broad impact across the department.
  
  

Skillset:ASP.NET, JavaScript, ReactJS, NextJS, JavaScript, CSS3/HTML5, Azure, Git, SQL Server

Responsibilities

• Collaborate with the developers to design and build a real-time, web-based system
  
  
• Ensure interfaces function quickly.
  
  
• Write clean, maintainable, and well-tested code
  
  
• Stay current on software engineering trends & tools, and be practical but open-minded in applying them
  
  
• Maintain a high bar for quality and performance of your product with vigorous attention to detail and automated testing
  
  
• Continuously improve how we design, build, and ship software as a highly functional team
  
  

Other skills

• The candidate should be from Computer Science and Engineering / Information Technology background. (Completed course as Full Time)
  
  
• Candidate should have a degree in Bachelors of Technology (B.Tech)/BE/MCA
  
  
• 2+ years of practical experience in software development, including designing, building, deploying, and maintaining web applications
  
  
• Experience working with web-based APIs (REST) is a plus
  
  
• Experience working with .NET is a must
  
  
• Experience working with JavaScript is a Plus
  
  
• Experience with RDBMS and Non- Relational Database is a plus
  
  
• Experience in cloud infrastructure preferred Azure a plus
  
  
• Ability to communicate effectively with peers within the organization
  
  
• Compassion and empathy
  
  
• Ability to contribute to code review feedback for other engineers and contribute to forward design ideas
  
  
• The pattern of continuous learning and achievement in career

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