Inside Sales Specialist

Process Executive:

Domain: ITES/BPO, KPO

Designation: Process Executive - Voice

Educational Background: Minimum Technical Graduate (Btech, Bsc IT,- BSC Com Sci, MCA, Etc.)

PE Experience: 0M to 6M experience in Digital Marketing / Certification in DM along with good

communication skills

Shifts: Rotational/ Flexibility to work in night shift

Work location: Gurgaon - permanent work from office

Shift: 24*7

Travel: Not required

Certification: Required if Fresher

• Excellent communication skills (written and verbal)

• Ability to communicate correctly and clearly with all customers

• Excellent documentation skills

• Good comprehension skills ability to clearly understand and state the issues customers present

• Ability to concentrate follow customers issues without distraction to resolution

• Good composition skills ability to compose a grammatically correct, concise, and accurate written

response

• Work successfully in a team environment as well as independently

• Ability to use a desktop computer system

• Familiarity with Windows, Microsoft Office & Browsing Internet resources

• Excellent typing skills

• Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced

environment

• Demonstrates ownership to resolve challenging customer issues, escalating when necessary

• Flexible with the working schedule; may be expected to work weekends, holidays and events

• Ability to work overtime as required by business

• Ability to approach problems logically and rationally

• Action oriented and self-disciplined

• Organized and detail-oriented

• Resolving Technical complex queries,

• escalation channel to drive solution of B2B queries,

• detect and track App defects and inconsistencies,

• drive continuous improvement through root cause identification and defect elimination

Job Summary:

We are looking for a skilled and detail-oriented C# Developer to join our team. The ideal candidate will be responsible for building and maintaining efficient, reusable, and reliable C# code. You will work closely with cross-functional teams to design and develop applications that meet business needs.

Key Responsibilities:

• Design, develop, test, and maintain applications using C# and the .NET framework.
• Collaborate with product managers, designers, and other developers to define software requirements.
• Write clean, scalable, and well-documented code.
• Develop and maintain APIs and backend services.
• Troubleshoot and debug existing applications.
• Participate in code reviews and contribute to best practices.
• Stay up-to-date with industry trends and emerging technologies.

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Proven experience as a C# developer or in a similar role.
• Strong proficiency in C#, .NET (Framework/Core), and object-oriented programming.
• Experience with ASP.NET MVC/Web API, Entity Framework, LINQ.
• Familiarity with front-end technologies such as HTML, CSS, JavaScript is a plus.
• Experience working with SQL Server or other relational databases.
• Familiarity with version control systems such as Git.
• Strong problem-solving and analytical skills.
• Good communication and teamwork abilities.

Preferred Qualifications:

• Experience with cloud platforms (e.g., Azure or AWS).
• Knowledge of software development methodologies like Agile or Scrum.
• Familiarity with CI/CD pipelines and DevOps practices.
• Experience with microservices architecture.

Job Description:  

Responsibilities: 

• Completing all tasks set by the supervisor and assisting wherever possible.  
• Observing existing strategies, techniques of coding, debugging, testing and adopting to the same 
• Ability to maintain composure under pressure 
• Ability to work in a team. 
• Good observation skills and a willingness to learn. 

Skills: 

• Proficiency in data structures and algorithms 
• Good problem solving and analytical thinking skills 
• Knowledge of Linux systems 
• Python coding knowledge 
• Knowledge of object-oriented programming 
• Good verbal and written communication skills.  

Requisition Raised by:  

Engineering Director 

Technical Skills Required:

Experience to work in a Global delivery environment Experience implementing Cloud and or Hybrid Cloud solutions Experience .

developing APIs against database technologies .

• Develop Android handset clients
• Develop architecture and low-end designs based on customer and product management requirements
• Communication of designs and other development issues to developers and managers
• Design, develop and manage automated unit and acceptance tests
• Peer review of design code and tests
• Participate in the agile development program
• Bug Fixing
• Take ownership of deliverables
• Adhere to development methodologies

ESSENTIAL SKILLS/ATTRIBUTES:

• Excellent knowledge of Android
• Appreciation for the limitations of handset development
• Attention to detail and subtleties of UI design and implementation
• Understanding of design patterns
• Ability to design for scalability and resilience
• Strong application process flow and problem-solving techniques
• Strong focus on refactoring and code quality
• Understanding of software configuration management and release management
• High levels of software engineering literacy and communication skills
• Friendly and professional manner
• Minimum 3 - 5 years java development
• Third Level Qualifications in computing, mathematics, or science
• Experience in building web (PWA)/mobile app using ionic/reactjs (react native)

DESIRED SKILLS:

• Experience of working in an agile environment
• Product development and lifecycle experience
• Experience in unit testing
• Scripting (JavaScript, Ruby, Python, Shell, etc.)
• Knowledge of build systems such as Maven and Gradle
• RESTful development
• XML, JSON, HTTP, SyncML, HTML 5, CSS, Groovy
• Windows and Unix development
• Experience leading development teams or performing customer-facing duties is an advantage
• Kotlin Language Skills