Inside Sales Specialist

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are:

The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.

Essential Functions:

• Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture
• Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
• Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change
• Being able to interpret data that translates into action to improve the team.
• Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability
• Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; analyzing information and applications
• Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes
• Responsible for providing employees with technical resources; providing technical advice; resolving problems; disseminating advisories, warnings, and new techniques
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations
• Act as an escalation point for high severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions. 
• Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration
• Be readily available with cameras on throughout the shift to assist customers and team members via Zoom

Experience/Education/Certifications Required:

• Associate's/ Bachelor's degree or equivalent experience
• 4+ Years in management 
• SaaS software experience
• Several years running technical customer-facing teams.
• Experience in managing a team of over 20+ 
• Project management skills 
• Leading a results driven team 
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you 
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• The ability to partner with customers and team members in developing their strategic direction
• The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills

Language Skills Required Vs. Preferred:

• Fluent in English.
• Demonstrated verbal and written communication skills.

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Hi,

I am HR from Janapriya school , Miyapur , Hyderabad , Telangana.

Currently we are looking for a primary computer teacher .

the teacher should have atleast 2 years experience in teaching computers .

Intrested candidates can apply to the above posting.

Founded in 2012, the leader in high-assurance digital identity verification technology. Named to Forbes’ 2019 AI 50 list as one of America’s most promising AI companies, and a recent winner of API World’s Best Data API, They applies artificial intelligence and machine learning techniques with trusted online/offline data intelligence from email, address, phone, IP, social media and the broader Internet to verify identities in real-time. Customers include four of the top five U.S. banks, seven of the top 10 U.S. card issuers, as well as the majority of leading digital banks, lenders and insurers across the U.S. We are funded $200M by some of the world's best investors and entrepreneurs including Scale Venture Partners, Commerce Ventures, Work-Bench, Santander InnoVentures and Two Sigma Ventures.

We are currently looking for a Senior QA Engineer to join our fast-growing QA team. With our Product Engineering team rapidly iterating and deploying new code, our Test Engineers drive the crucial effort of designing automated test suites that are reliable and maintainable. This team is tasked with ensuring the automated testing of existing code and developing thorough test approaches for new features and products. 

This role reports directly to our Director of QA, and will be based in Chennai, India. If you are someone who is motivated by solving problems and improving efficiencies

What You’ll Bring:

• 5+ years of experience with testing, test automation and development
• Strong experience in designing and reviewing test plans and test cases.
• Solid experience in both manual and automated testing for REST web service APIs and/or web applications.
• Working experience in automation frameworks, like testNG, Selenium or Cypress.
• Strong coding skills in programming languages like Java, Scala or Javascript
• Experience working in an agile development environment.
• Capable of comprehending and contributing to high level requirements and designs.
• Good understanding of Linux / Unix platform.
• Nice to have: Prior experience with Amazon Web Service (AWS).

What You’ll Be Doing:

• Work closely with the rest of the Engineering team to deliver high quality products in an agile development environment.
• Participate in product design discussions and sprint planning meetings.
• Participate in full cycle SDLC: initial design, test implementation, identifying bugs, verifying bug fixes and production release.
• Design and write comprehensive test plans and test cases for releases.
• Perform manual and automated testing for REST web service APIs / web applications.
• Build and enhance automated test suites and test harnesses.
• Improve and maintain high coverage of regression automated tests.
• Improve and innovate the tooling to run tests reliably and efficiently.
• Test and verify requirements of newly implemented code by Engineering for Data Scientists. 
• Perform statistical analysis on project data for Data Science.

Perks & Benefits:

• Competitive base salary
• Equity - every employee is a stakeholder in our upside
• A tech-first company culture driven by entrepreneurial thinking and talent
• A group of highly intelligent peers that are all working in unison towards the same mission
• Insurance for employees and their dependents
• Parental leave and fertility support
• Flexible PTO
• Stipend to supply your home office

Internshala is a dot com business with the heart of dot org.

We are a technology company on a mission to equip students with relevant skills & practical exposure through internships, fresher jobs, and online trainings. Imagine a world full of freedom and possibilities. A world where you can discover your passion and turn it into your career. A world where your practical skills matter more than your university degree. A world where you do not have to wait till 21 to taste your first work experience (and get a rude shock that it is nothing like you had imagined it to be). A world where you graduate fully assured, fully confident, and fully prepared to stake a claim on your place in the world.

At Internshala, we are making this dream a reality!

👩🏻‍💻 Your responsibilities would include-

• Designing, implementing, testing, deploying, and maintaining stable, secure, and scalable data engineering solutions and pipelines in support of data and analytics projects, including integrating new sources of data into our central data warehouse, and moving data out to applications and affiliates
• Developing analytical tools and programs that can help in Analyzing and organizing raw data
• Evaluating business needs and objectives
• Conducting complex data analysis and report on results
• Collaborating with data scientists and architects on several projects
• Maintaining reliability of the system and being on-call for mission-critical systems
• Performing infrastructure cost analysis and optimization
• Generating architecture recommendations and the ability to implement them
• Designing, building, and maintaining data architecture and warehousing using AWS services.
• ETL optimization, designing, coding, and tuning big data processes using Apache Spark, R, Python, C#, and/or similar technologies.
• Disaster recovery planning and implementation when it comes to ETL and data-related services
• Define actionable KPIs and configure monitoring/alerting

🍒 You will get-

• A chance to build and lead an awesome team working on one of the best recruitment and online trainings products in the world that impact millions of lives for the better
• Awesome colleagues & a great work environment
• Loads of autonomy and freedom in your work

💯 You fit the bill if-

• You have the zeal to build something from scratch
• You have experience in Data engineering and infrastructure work for analytical and machine learning processes.
• You have experience in a Linux environment and familiarity with writing shell scripts using Python or any other scripting language
• You have 3-5 years of experience as a Data Engineer or similar software engineering role

Moody’s Global Talent Acquisition department supports over 10,000 colleagues globally. The team is aligned into 3 regions (US/Americas, EMEA, APAC) and focused on attracting, engaging, and acquiring diverse high-quality talent for Moody’s three business entities.

URL -   https://www.moodys.com/Pages/contactus.aspx">https://www.moodys.com 

Skills: IT/Technical hiring, end to end recruitment, good stakeholder management, candidates from Corporate background with IT/Technical hiring experience.

Key Responsibilities –

The Recruiter is responsible for executing recruiting regional strategies that strengthen organizational capabilities to ensure business leaders have the talent to successfully achieve business objectives.

The Recruiter will work with business leaders and hiring managers in their client group and with other recruiting team members to provide full lifecycle best practice recruitment service. They will execute talent acquisition strategies to identify, attract and hire high-quality talent for the business/region, utilizing active and passive sourcing techniques to fill existing and future job openings. The Recruiter will use the information provided that interprets internal employment demands to translate them into timely, results-driven action items

Recruiting Delivery
• Execute full life-cycle regional recruiting processes, including the HR-related onboarding of new employees
• Support the client group’s current and future staffing needs within the HR service delivery framework.
• Take part in the execution of outsourcing strategy (if any) appropriate to the regions workforce planning and business needs to source, attract, and hire best talent.
• Utilize various tools and resources to effectively evaluate talent in a variety of methods in order to ensure that the company is selecting highly qualified and engaged professionals to join the organization
• Provide value-add recruiting advice to hiring managers to influence and persuade talent decisions
• Demonstrate understanding of talent needs of hiring managers and job requirements to assess candidate quality, skills and fit to identify the best candidate for a position
• Attract and recruit the highest calibre candidates in a cost effective and time efficient manner
• Manage the presentation, selection, offer, negotiation, closing and administrative components involved in fulllifecycle recruiting
• Review resumes and credentials for appropriateness of skills, experience and knowledge in relation to position requirements
• Interview all candidates presented for detailed interviewing by hiring managers and include the use of face-to-face behavioural-based interviewing methodologies
• Advise management on appropriate recruitment methods and salary ranges
• Advise on relevant changes to employment laws that impact recruitment and be aware of confidentiality issues as they arise
• Be knowledgeable about and able to appropriately explain Moody’s benefits and recruitment related policies and programs
• Implement external candidate recruiting programs that attract, select and retain a qualified, diverse workforce and support Moody’s workplace diversity goals.


Sourcing:
• Demonstrate labor market expertise for the markets in which you recruit
• Administer sourcing strategies to identify and recruit potential new hires
• Source active candidates from online databases, internal databases, contact lists and employee referrals
• Source passive candidate leads through internet research, networking, cold calling and market presence
• Design, plan and coordinate large scale recruitment events like career days and job fairs, Super Days and Campus hiring

Recruiting Strategy & Marketing
• Communicate recruiting strategies, including sourcing and acquisition strategies; recruiting tools and processes; talent mapping and systems.
• Implement external candidate marketing and proactive recruiting programs and processes that attract, select and retain a qualified, diverse workforce.
• Partner with Diversity and Inclusion to achieve Moody’s aspirational diversity goals including support of campus recruiting and summer internship programs.
• Attend business and / or networking functions to build and maintain a vast network of professional relationships over a long period of time with the goal to ultimately attract them to Moody’s
• Strategically develop and implement localized advertising campaigns (Internet, Intranet, newspapers, etc.). Evaluate campaign’s value based on cost effectiveness and ability to attract top-level candidates
• Establish and maintain contacts with employment sources, such as colleges/universities, employment agencies, search firms, trade associations, etc.
• Create and foster relationships with colleges and diverse professional organizations to attract and recruit alumni and diversity candidates (US only

Workforce Analytics
• Implement operational efficiencies and practices that drive strong performance across all recruitment-related metrics including Time to Fill, Quality of Hire, Cost Per Hire and Source effectiveness.
• Maintain accurate and up to date recruiting data. Create and distribute recruiting activity reports and budgets as required. Conduct management presentations regarding recruiting activity as needed.

Contract: 9 Months

No. of experience: 5+ years

Location: Gurgaon/Bangalore

Masters India is looking for fresh graduates, who can deliver measurable success. Our ideal candidate is highly motivated, an excellent communicator, can work well within a co-operative and friendly team as well as should be able to work on their own initiative. The primary focus of the role is to work with theSales team to develop and deliver a healthy lead generation programme, driving qualified leads into the sales pipeline. There will be opportunity to learn to deliver these opportunities through the sales cycle to successful closure. The candidate should be proactive and should be to impact positive change to add value to our business. This position will be based at Masters India office in Noida, Sector 63. There is significant opportunity for career progression at Masters India.

Key Responsibilities:

• Manage,nurture and convert inbound leads into sales 
• Identifystrong potential prospects using initiative and creativity, to generate outbound lead 
• Assessand analyse a prospect’s current processes and 
• Provideengaging and articulate information about Masters India’s value proposition to potential 
• Maintainwell organized, up-to-date and accurate sales information and activity reports.

• Learnto manage complex enterprise sales throughout the sales 
• Efficientmanagement of the sales pipeline using Masters India’s 
• Confidently participatein the preparation of proposals and the presentation of professional product demonstrations, via webinars or face to face 
• RepresentMasters India at corporate events or sales meetings independently or along with colleagues.
• Meetpersonal targets and work towards Masters India’s sales goals and 

• Demonstrates ability tointeract professionally with potential customers via phone, email,telephone conferencing, webinars and face to face, to discover their business needs and develop a positive business 
• Workclosely within a small sales & marketing team and develop cooperative working relationships with all company 
• Provide accurate and timelyinformation as required to project managers, the delivery team and senior 
• Using of social media tools like LinkedIn 

• Understandhow the benefits of Masters India’s products and services can meet customer’s needs in various business.
• Develop a strong knowledge of Masters India’s products and services in order to facilitate the sales 

• Should  have highly developed all round interpersonal 
• Excellent communication, presentation, networking and negotiation 
• Customer service oriented with a positive, well-motivated 
• Conscientious,hard- working and driven mindset to improve sales and activity performance beyond targets 
• Competent IT skills with a well equipped knowledge of Microsoft Office, Google programs and social networking