Inside Sales (SDR)- B2B SaaS Sales HR Tech

Job Title: Devops Engineer

Location: Delhi, Arjan Garh

Job Type: Full-Time

IMMEDIATE JOINERS REQUIRED

About Us:

Timble is a forward-thinking organization dedicated to leveraging cutting-edge technology to solve real-world problems. Our mission is to drive innovation and create impactful solutions through artificial intelligence and machine learning.

About the Role

We are looking for a high-ownership Senior DevOps Engineer to architect and maintain the mission-critical infrastructure supporting our global algorithmic trading operations. You will be the bridge between development and live trading, ensuring zero-latency performance and 100% system availability.

Key Responsibilities

• Infrastructure Architecture: Design scalable, fault-tolerant systems for high-frequency trading environments.
• Performance Optimization: Tune Linux servers and Python environments for maximum speed and efficiency.
• Incident Management: Lead real-time response for live trading systems, performing RCA and preventive fixes.
• Automation & CI/CD: Build and enhance robust pipelines using Docker, Jenkins, and Ansible.
• Proactive Monitoring: Implement advanced logging and alerting (Prometheus/Grafana) to ensure high uptime.
• Database Admin: Manage relational databases and write optimized SQL for operational reporting.
• Mentorship: Guide junior DevOps members and maintain rigorous system documentation.

Technical Requirements

• OS/Scripting: Advanced Linux Admin and expert-level Python scripting.
• IaC & Tools: Hands-on experience with Ansible, Terraform, and Docker.
• CI/CD: Proficiency in Jenkins or GitLab CI.
• Data: Strong SQL skills with experience in performance tuning.
• Education: B.Tech/M.Tech in Computer Science or related engineering field.

About MyOperator

MyOperator is a Business AI Operator platform that allows businesses, teams, and AI Agents to work in tandem for customer operations, i.e., handle Sales, Support, Escalation, Feedback, and Refund processes. With over 12,000+ businesses using our platform, we are the largest in the space.

MyOperator is built for people who want to work on ambitious problems at a meaningful scale. We value ownership, speed, critical thinking, and a bias for building things that create real customer and business outcomes. This is a high-expectation, high-learning environment where people are trusted to think independently, challenge ideas openly, move with urgency, and keep raising the bar as we build for long-term impact.

Role Overview

MyOperator's platform handles billions of real-time interactions — cloud call centers, IVR flows, WhatsApp APIs, AI voicebots, and a unified communication suite. As Manager QA, you will own quality across this entire product surface: from defining the QA strategy and automation architecture to taking accountability for production escapes and release confidence. This is not a sign-off role. You define what "good" looks like, build the systems to enforce it, and lead a team that treats quality as a product outcome — not a checkpoint.

You will work directly with Engineering, Product, and DevOps to embed quality at every stage of the development lifecycle. If you've scaled automation frameworks, reduced defect escape rates measurably, and built QA cultures where the team doesn't wait to be told what to test — this role is built around you.

Key Responsibility Areas

• Own and enforce the quality bar across MyOperator's full product suite — Cloud Call Center, IVR & Call Flows, WhatsApp API, AI Voicebots, and Unified Communication Platform — from sprint planning through production
• Architect and scale automation frameworks across UI (Web/Mobile), REST and GraphQL APIs, and end-to-end integration flows; integrate these into CI/CD pipelines for continuous testing
• Define, track, and improve quality metrics including defect escape rate, automation coverage percentage, test cycle time, flakiness rate, and Mean Time to Detect (MTTD)
• Lead performance and load testing strategies using JMeter, k6, or Locust to validate system behavior under production-scale traffic conditions
• Drive Root Cause Analysis (RCA) for production incidents and implement systemic fixes to prevent recurrence — not just mitigation
• Lead, mentor, and scale the QA team; set clear performance expectations, run regular calibrations, and build an ownership-driven, bias-for-action team culture
• Establish and maintain release entry/exit criteria, test environment parity with production, and structured test data management processes

Requirements — Must Have

• 5–8 years in QA with at least 2 years in a lead or ownership role managing a team of 3 or more'.
• Prior experience with technologies like Telephony, VOIP, WebRTC, Voice Bots, Sockets and WebSockets is a must have.​
• Hands-on expertise with one or more automation frameworks: Selenium, Cypress, Playwright, or Appium — with demonstrated ability to build or significantly scale a framework from the ground up
• Proficiency in Python, Java, or JavaScript for writing and maintaining automation code
• Strong hands-on experience in API testing using Postman or RestAssured, and CI/CD integration using Jenkins, GitHub Actions, or GitLab CI
• Demonstrable track record of reducing defect escape rates or improving automation coverage — with numbers to back it
• Experience with performance/load testing tools (JMeter, k6, or Locust) in a real production context

Requirements — Good to Have

• Prior experience at a SaaS, CPaaS, or Cloud Telephony company; understanding of SIP, IVR, VoIP, or WebRTC
• Exposure to AWS, GCP, or Azure in the context of test environment management or deployment pipelines
• Experience testing microservices and event-driven systems, including webhooks, async flows, and message queues
• Familiarity with contract testing (Pact) or AI/ML-specific testing — chatbots, voicebots, NLP output validation
• Knowledge of basic security testing principles, OWASP top 10, or chaos/resilience testing

This profile is not for

• Someone whose primary mode is reviewing test cases and delegating execution rather than building and owning the automation stack themselves
• Someone who treats QA sign-off as the finish line — this role is accountable for customer experience, not just green test runs
• Someone who waits for complete requirements before starting and escalates ambiguity upward instead of driving clarity

• Proficient in React, JavaScript (ES6+), and TypeScript.
• Expertise in state management libraries (Redux, Zustand, etc.).
• Hands-on experience with react-navigation and deep linking.
• Solid understanding of Expo (both managed and bare workflows).
• Knowledge of native development (Swift/Objective-C for iOS, Java/Kotlin for Android).
• Experience with custom native module bridging and native UI integration.
• Strong debugging skills using tools like Flipper and Chrome DevTools.
• Familiarity with Jest, React Native Testing Library.
• Experience with REST APIs, GraphQL, and real-time data (WebSockets).
• Ability to manage OTA updates with EAS Update and configure EAS Build.
• Experience in app publishing and release lifecycle on both Play Store and App Store.
• Knowledge of secure storage, token handling, and app-level security practices.

Roles & Responsibilities:

• 6+ Yrs. of development experience on Scala, Elastic Search and Mongo DB

• Should have experience of working on Responsive and high availability web platforms

• Knowledge on some of the key tech stack like Elastic Search, MongoDB, Play framework, Akka Framework and Java is a must.

• Deep insight into Rest API development • Should be up to date with industry best practices for API development using Scala

• Good team handling skills

• Good development and logical skills • Hands-on experience + Guiding Junior Scala Developers

• Good analytical skills

• Able to learn new technologies on the fly based on requirement

• Able to help the team members as and when needed to improve team capability 

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

• Bachelor's degree in computer science, information science, or similar.
• At least two years' experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Availability to resolve urgent web application issues outside of business hours.

• Defining, implementing and executing regression and stress automation tests focused on embedded software and device firmware level
• Analyzing automation test results for failures, identifying issue trends and quantifying impact
• Isolating and reporting defects effectively quantifying customer impact and verifying fixes through regression testing and other test methodologies
• Working cross-functionally with other QA teams, Developers and Project Managers

Desired Candidate Profile

• BE– CS/ECE, MS, ME, MTech
• 2+ years of QA experience, preferably on consumer hardware/ software products
• Automation experience in modern scripting or compiled languages (Python, JavaScript, C etc.)
• Experience with hardware and/ or software development lifecycle processes
• Knowledge of Unix and Unix shell scripting
• Ability to communicate technical concepts to a non-technical audience
• Deep understanding of SQA methodologies and practices
• Ability to solve hard problems with creative and sustainable solutions
• Be detail-oriented and strive for the best product for our customers
• Self-motivated with the ability to drive features to delivery
• Should have strong hands on experience in developing applications
• Strong analytical and problem solving skills
• Excellent oral and written communication skills
• Good logical sense, strong technical skills and the ability to learn new technologies quickly