Channel Sales Executive at Freshworks · Chennai · 1 - 6 years · ₹5L - ₹15L / yr · Raised funding · Posted 16 Jan 2019

About Freshworks
About
At Freshworks, we pride ourselves on building powerful, sophisticated software that’s fun and easy to use. We believe that customers are the foundation of a successful business and we want to enable every team to deliver moments of wow to them.
We are constantly on the lookout for smart people who are passionate about building great products, designing great experiences, building scalable platforms, and making customers happy.
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Similar jobs (10)
· Minimum 10 years of relevant experience in project billing.
· Mandatory experience in JJM / Jal Jeevan Mission / Water Supply Projects.
· Candidates with experience in large-scale water supply pipeline projects will be preferred.
· Should have strong knowledge of BOQ, quantity estimation, measurement, rate analysis and contract conditions.
· Hands-on experience in preparation and submission of RA Bills / Running Account Bills.
· Experience in client billing, subcontractor billing and reconciliation of quantities.
· Should be capable of handling MB (Measurement Book), Joint Measurements, BOQ reconciliation and billing documentation.
· Experience in handling extra items, deviation statements, variations, rate analysis, claims and EOT-related documentation.
· Should have experience in coordinating with Client, Consultant, PMC and Project Execution Teams for certification and clearance of bills.
· Strong knowledge of DI Pipe, HDPE Pipe, MS Pipe, WTP, Intake Well, ESR/OHSR, CWR, pumping stations and distribution network-related billing will be preferred.
· Good command over MS Excel and billing software is required.
· Candidates should be capable of independently managing billing activities for a large project.
Key Skills
Product Design
Usability
UX Design
UI Design
B2C Products
User Research
Product Thinking
Roles & Responsibilities
- Design end-to-end user experiences for B2C digital products across web and mobile platforms.
- Translate user needs, business requirements, and product objectives into user flows, wireframes, prototypes, and high-fidelity designs.
- Conduct user research and usability analysis to identify customer pain points and improve product experiences.
- Create intuitive and engaging UI/UX designs while maintaining consistency with design systems and brand guidelines.
- Collaborate closely with Product Managers, Engineers, Researchers, and Business teams throughout the product development lifecycle.
- Participate in design reviews and incorporate feedback to improve usability, accessibility, and overall customer experience.
- Use data, user feedback, and product metrics to identify opportunities for continuous experience improvement.
- Contribute to and maintain design systems, reusable components, and UX standards.
Ideal Candidate
1.Strong Product Designer from top college profile
2.Mandatory (Experience) - Minimum 1+ YOE in UX / Product Design, with strong focus on B2C Products
3.Mandatory (Portfolio) - Strong portfolio of UX / Product Design works for top / high-traffic B2C Products
4.Mandatory (Company): Top B2C product company
5.Mandatory (Education) - Must have Design Education (BDes, MDes) from Tier1 college (NIT, NIFT. IIT). Tier2 colleges will be given 2nd priority
6.Mandatory (Exclusion) - Only UX designer wont work, we need product designers
Job Title: Logistics Executive
Location: Amritsar
Experience Required: 3+ years
Job Type: Full-time
Department: Commercial Operations
Reports To: Reporting Manager / General Manager / Directors
Job Summary (Simple):
The Logistics Executive is responsible for handling shipments and transportation work. This includes booking containers, coordinating with shipping partners, tracking shipments, handling documents, negotiating freight rates, and making sure goods are delivered on time without issues.
Key Responsibilities (Simple Words):
Logistics Work (Main Role):
- Share daily freight rate updates with internal teams
- Negotiate ocean freight rates and get quotations
- Book vessels and containers
- Update daily shipment status in Excel
- Monitor container loading and unloading
- Track container stuffing activities
- Follow up on export documents
- Coordinate with operations team, CHA, forwarders, and vendors
- Track shipments until they reach the final destination
- Handle third-party certifications
- Check freight and transport bills and coordinate with the Accounts team
- Track and report extra local charges
- Handle shipment-related problems or delays
- Follow up with forwarders for DO release and container bookings
- Prepare daily, weekly, and monthly MIS reports
Reporting & Documentation:
- Prepare regular reports on logistics activities
- Maintain proper files, documents, and records
Ad-hoc & Support Work:
- Help with any additional work as required by management
- Prepare special reports for the Reporting Manager, Directors, or MD
- Help create and update Standard Operating Procedures (SOPs)
- Attend meetings and visits with vendors, CHA, and forwarders when required
Working Relationships:
- Coordinate with customers, suppliers, service providers
- Work closely with internal teams and management
Qualification & Experience (Simple):
- Graduate or Diploma holder
- 3 years experience after qualification
- Experience in Shipping Line / Forwarder / CHA
- Strong knowledge of Excel and MS Office
- Good communication and coordination skills
- Good time management and reporting skills
- Attention to detail and accuracy
Other Requirements:
- Male candidates
- Age: 25–40 years
- Ability to prepare accurate reports
- Good document handling and official communication skills
Key Skills Needed:
- Analytical thinking – able to solve logistics problems
- Reliability & responsibility
- Strong logistics and technical knowledge
- Accuracy and attention to detail
Position: Technicians / Riggers.
Qualification: ITI /Diploma Electrical or Electronics or technicians.
Experience: 3 years + experience Telecom field (preferably in IBS Network)
Job Description for Technicians / Riggers:-
· Knowledge of RIL Automation tools: JPW
· Preventive Maintenance & Corrective Maintenance of
o IBS (Indoor Small Cell/WiFi/UBR (P2P/P2MP)) : Battery & SMPS, Electrical Panel, Energy Readings of energy meters, Earthing & Power System, Alarm extension to NOC, Security Alarm System testing.
o Small Cell / L2 Switch / UBR All Type / WiFi : Power/CIPRI cable, GPS Connector, Antenna & LOS alignment, etc
o SMPS Maintenance : Rectifier Ventilation cleaning, LVD/BLVD setting check, Check All Parameters visible on NOC, Hardware Replacement - Rectifier, Controller, Communication
o Battery Maintenance : Battery Discharge test, Voltage & abnormal temperature, Earthing & Power connection.
o Earthing Maintenance : Earth pit Measurement and Maintenance, Record Voltage between Neutral & Earthing, Check earthing bonding at all points at site.
· Overall hygiene of site
· Reset and/or Replacement of HW /cards - Replacing Faulty cards with Healthy Spares at site.
· Bring faulty Module from Site to CMP - Providing data for Consumption booking in SAP.
· Related tasks as instructed by NOC
· Required to climb mobile towers.
· Tower climbing training will be provided before joining.
Skills: Java, spring, hibernate, AWS(mandatory), microservices architecture, redis(good to have)
Team Size: Current team size of tech team is 65+
Interview Process: 4 rounds( 1st round - Problem Solving/Data Structures, 2nd Round- Coding, 3rd Round- Technical Discussion and Final round with the HR).
Target Companies:- B2C fintech companies, app based product companies, edtech companies
Location: Bangalore(Currently WFH but later on will be following a hybrid model)
Roles & Responsibilities
Job Description: (Mandate Skills)
· Exceptional architecture and design skills using Object Oriented Programming concepts and Design patterns
· Strong problem solving and analytical skills
· Hands on Java Engineer, with experience building consumer facing or enterprise applications using Java stack
· Ability to manage small teams (4-6 members) using agile development process
Do You Know? (Skills good to have)
· Exposure to building service oriented distributed systems
· In building systems that process big data in a distributed environment, either in real time streaming or offline batching.
· In messaging systems like Kafka, RabbitMQ, kinesis, etc.
· In real time computation tools like Storm / Spark or Hadoop based tools.
· In Data warehousing technologies like Redshift, BigQuery, etc.
What Can We Offer You:
We offer a great working environment - Very collaborative. You will get plenty of learning opportunities and challenging problems to work on. You’ll go to sleep everyday knowing that you’ve made a difference in people’s lives. Your work will be reaching out to millions of users.
Striim (pronounced “stream” with two i’s for integration and intelligence) was founded in 2012 with a simple goal of helping companies make data useful the instant it’s born.
Striim’s enterprise-grade, streaming integration with intelligence platform makes it easy to build continuous, streaming data pipelines – including change data capture (CDC) – to power real-time cloud integration, log correlation, edge processing, and streaming analytics.
Strong Core Java / C++ experience
· Excellent understanding of Logical ,Object-oriented design patterns, algorithms and data structures.
· Sound knowledge of application access methods including authentication mechanisms, API quota limits, as well as different endpoint REST, Java etc
· Strong exp in databases - not just a SQL Programmer but with knowledge of DB internals
· Sound knowledge of Cloud database available as service is plus (RDS, CloudSQL, Google BigQuery, Snowflake )
· Experience working in any cloud environment and microservices based architecture utilizing GCP, Kubernetes, Docker, CircleCI, Azure or similar technologies
· Experience in Application verticals such as ERP, CRM, Sales with applications such as Salesforce, Workday, SAP < Not Mandatory - added advantage >
· Experience in building distributed systems < Not Mandatory - added advantage >
· Expertise on Data warehouse < Not Mandatory - added advantage >
· Exp in developing & delivering product as SaaS i< Not Mandatory - added advantage
- Conducting ongoing market research to align the industry requirements with the learner’s skill gaps, learning needs and understanding the employability gap among the target segment
- Guiding learning programs and outcomes through the lens of learner’s profile and behavior
- Conducting research and recommendation processes to build a robust outcome-based learning architecture
- Curating indicators, tools and tests that map the learning outcomes in the learning journey and beyond
- Collaborating with cross-functional team members to ensure implementation of learning outcomes processes and systems
- Analyzing ongoing student learning performance to validate the robustness of the learning methodology
- Creating detailed insights for the content team to continually improve program curriculum through learning outcomes analysis
What you need to have:
- Masters in Liberal Arts or related field and some prior experience in research and research methodologies
- More than 3-4 years of progressive experience working in the education sector with some exposure to training development, pedagogy or research in the education sector
- Knowledge of approaches, systems and processes in education (secondary or higher), including tech-enabled learning
- Understanding of innovative pedagogies more specifically pedagogy of adult learning that enhances learning outcomes among students including pedagogical planning
- Good hand in formative and summative assessment tools and techniques including assessment integrated lesson plan modules
- System 2 thinker (as Kahneman describes)
- Ability to think in the lines of structure, system and scale
- Developing a comprehensive and sustainable employee engagement strategy using data by dividing members into different cohorts.
- Defining engagement and growth strategies for every member quarterly.
- Becoming an expert in our Engagement and Recognition tools
- Improving the Employee Engagement Index across teams by conceptualizing and implementing various employee development and engagement initiatives.
- Using tools to keep records of engagements, initiatives, processes, solutions, etc. thus building a playbook of success stories.
- Gathering, analyzing and presenting key employee engagement metrics to help support the delivery of key initiatives and preparing reports for key stakeholders in a timely fashion.
- Developing and delivering the organization's internal communication strategy, planning and making a calendar of activity to continually drive positive employee experiences.
- Initiating and implementing innovative team-building and collaborative initiatives that help improve the Organizational Development Index.
- Building feedback mechanisms into employee engagement activities and internal communications to enable employees to have an opportunity for dialogue.
- Synthesizing engagement data and developing clear stories for stakeholders
What you need to have:
- Engineer plus MBA/PGDM from Tier 1 B - School
- Experience of working in hyper-growth start-up
- 4-7 years of experience in engagement/ talent development role, out of which at least 2 years in leading specific projects.
- Engagement expert with strong domain knowledge.
- Ability to maintain a high level of confidentiality and work with sensitive data and information.
- Prior background in building unique engagement experiences.
- Good command over documentation and process flowcharting using tools.
- Excellent organizational skills and an ability to multi-task across concurrent projects with strong attention to detail.
- Proven ability to drive assignments on metrics using technology.
- Strong analytical skills/ comfort in data analysis, including MS Excel modelling & data manipulation skills and ability to manage reports & dashboards
- Passion for creating seamless and engaging user experiences.
- Curious about metrics, execution processes, people trends.
- Excellent communicator having the ability to influence and persuade others.
- Commitment to demonstrably improving team metrics.
- Positive, flexible, and proactive, hands-on with a can-do approach.
- Good command over documentation and process flowcharting using tools.
- Support the promotion of Crediwatch’s products and new features to prospective and existing clients
- Establish right contact within companies and develop long term relationships based on building trust and credibility
- Support the process of proactively identifying and qualifying leads and new prospects
- Coordinate the process to set-up product demos with prospective clients
- Communicate company products and services effectively
- Coordinate the preparation of timely reports and analytics to regularly evaluate and review the plans and strategy.








