
About Freshworks
About
At Freshworks, we pride ourselves on building powerful, sophisticated software that’s fun and easy to use. We believe that customers are the foundation of a successful business and we want to enable every team to deliver moments of wow to them.
We are constantly on the lookout for smart people who are passionate about building great products, designing great experiences, building scalable platforms, and making customers happy.
Connect with the team
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Social Media Manager:
WORK FROM OFFICE & FULL TIME JOB (Office - Worli)
Prerequisites:
- Experience: 5 years of experience in Social Media Department and 2 years as social media manager
- Skills: Proficient in Social Media Marketing, Digital Marketing, and Social Media Optimization (SMO).
- Content Strategy: Strong experience in strategizing content for social media and developing content calendars.
- Analytical Skills : Ability to analyze social media metrics and insights to improve performance.
- Creativity: Excellent creative thinking and problem-solving abilities.
- Organizational Skills: Strong organizational and time management skills to manage multiple campaigns and projects simultaneously.
- Leadership: Proven leadership experience in managing and mentoring a team of junior managers and executives
- Qualifications: Bachelor’s degree in Marketing, Communications, or a related field.
Key Responsibilities:
Social Media Strategy & Execution:
- Develop and implement comprehensive social media strategies aligned with the brand’s objectives.
- Strategize content for the upcoming month, considering key themes, seasonal trends, and campaigns.
- Oversee the creation and execution of content calendars, ensuring timely delivery and relevance across platforms.
Team Management:
- Supervise, guide, and mentor junior social media managers, ensuring successful campaign execution.
- Coordinate team efforts to ensure smooth day-to-day execution of social media tasks and initiatives.
- Brand Partnerships & Collaboration:
- Manage brand tie-ups, collaborations, and influencer partnerships to increase brand visibility and engagement.
- Ensure effective communication and coordination between internal teams and external stakeholders for seamless campaign execution.
Content Creation & Planning:
- Collaborate with the creative team to create compelling content that resonates with the target audience and aligns with the brand’s voice.
- Oversee the development of monthly content calendars and ensure all content is on-brand, consistent, and engaging.
Paid Campaigns & Reporting:
- Oversee and optimize paid campaigns across Meta and Google Ads, ensuring cost-effectiveness and maximum performance.
- Track campaign metrics such as engagement, reach, conversions, and ROI, providing detailed reports and actionable insights for improvement.
Social Media Optimization (SMO):
- Implement best practices for Social Media Optimization to improve organic engagement and visibility.
- Continuously optimize content for performance across various social media platforms.
Miscellaneous Tasks:
- Travel for shoots and other brand-related activities as required.
- Perform miscellaneous tasks as assigned by management to support the growth of the social media strategy.*field

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Experience with popular React.js workflows (such as Flux or Redux)
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Experience with data structure libraries (e.g., Immutable.js)
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Experience with standard front-end development tools such as Babel, Webpack, NPM, etc.
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Thorough understanding of React.js and its core principles
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Familiarity with RESTful APIs and backend services
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Familiarity with code versioning tools such as Git, SVN, and Mercurial
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Familiarity with modern front-end build pipelines and tools
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Knowledge of isomorphic React is a plus
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Knowledge of modern authorization mechanisms, such as JSON Web Token
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Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

Looking for Quality Engineer role for one of our clients for Gurugram Location.
Location: Gurugram
Budget: 10 LPA
Notice: Immediate - 20 Days (Max)
Honors bachelor’s degree in engineering or science fields or equivalency.
Mandatory Skills:
Hands-on experience of PFMEA & Control Plan.
Hands on experience of PPAP, MSA, SPC documentation creation, review and Approval from suppliers.
Hands-on experience of Validation activity – IQ, OQ & PQ
Basic knowledge with GMP, ISO 13485, 21 CFR Part 820 standards
Willing to travel in support of business needs to different geographical locations.
Excellent Communication Skills.
Job Description
We are looking for a talented Content Marketing Head to take full responsibility of our content marketing strategies including blogs, guides, white papers and podcasts.
Our ideal candidate is a creative marketing professional, preferably with a technical writing background. You should be able to develop engaging content to attract and retain our customers which are developers, CTOs/CIOs, product managers and marketeers. For this position, it’s also essential to be up-to-date with new technologies and SEO marketing trends.
Ultimately, you should be able to nurture, maintain and expand our company’s digital footprint and brand awareness.
Responsibilities
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Leading and directing the work of content produced by content team members including text, images, audio, and video.
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Research, pitch, execute and analyse new content initiatives.
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Creation of standard operating procedures (SOPs) for the planning,
execution, optimization, distribution, and amplification of the organization's
content.
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Managing pipelines of in-house and outsourced content creators, analysts,
graphic designers, videographers, developers, etc. Identifying successful content and mapping out new ways to repurpose the same across different channels.
Skills & Requirements
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Proven work experience in Content marketing domain
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Excellent test and grasp of technical content
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Understanding of web publishing requirements
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Editorial mindset with an ability to predict audience preferences
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Project management skills and attention to detail
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Excellent communication and writing skills in English
Enterprise Minds, with core focus on engineering products, automation and intelligence, partners customers on the trajectory towards increasing outcomes, relevance and growth.
Harnessing the power of Data and the forces that define AI, Machine Learning and Data Science, we believe in institutionalizing go-to-market models and not just explore possibilities.
We believe in a customer-centric ethic without and people-centric paradigm within. With a strong sense of community, ownership, and collaboration our people work in a spirit of co-creation, co-innovation and co-development to engineer next-generation software products with the help of accelerators.
Through Communities we connect and attract talent that shares skills and expertise. Through Innovation Labs and global design studios we deliver creative solutions.
We create vertical isolated pods which has narrow but deep focus. We also create horizontal pods to collaborate and deliver sustainable outcomes.
We follow Agile methodologies to fail fast and deliver scalable and modular solutions. We constantly self-asses and realign to work with each customer in the most impactful manner.
Pre-requisites for the Role
1.Job ID-EMQAM0120PS
- Primary Skills:
- Quality Engineering / Test Automation
- Deep understanding of software engineering fundamentals
- Experience in testing web app - UI, API
- Knows REST API automation
- Experience working in Linux/Unix environment
- Good to have scripting languages (Shell Scripting, Perl)
- Basic Knowledge of SQL
- Outstanding problem solving and debugging skills
- Candidate has worked on Microservices architecture
- Secondary Skills:
Work closely with product manager and developer to understand product
requirements and design.
- Design and execute manual test cases - End2End testing, functional
testing, UI testing, regression testing, Integration testing.
- Coordinate with the developer, product manager, and other business
stakeholders on test case review, identify missing and complex test case
scenarios.
- Raise bug for test case failure, Publish test report,
- Analyze server logs, DB and provide other relevant details with a bug
4.Years of Experience: 5-8 Years
- Location:(Hybrid)-Bangalore, Hyderabad and Gurgoan
- Position-1
- Budget-24 LPA
- NP- Immediate-15 Days
WHAT YOU’LL BE DOING:
- Developing front end website architecture (Bootstrap, HTML 5, CSS3).
- Designing Rich User interactions on web pages (User Experience into consideration).
- Developing back end website applications (Controllers, Services and APIs).
- Ensuring Site Compatibility with mobile devices
- Working alongside UI/UX for web design features.
- Working with Product Manager to translate User Requirements → Technical Requirements.
- Developing APIs for external/internal consumption.
QUALIFICATIONS:
- Minimum 3-5 years of Experience in Full Stack development
- Degree in Engineering or Computer Science.
- Proficiency with Front-end development languages such as HTML, CSS and JavaScript.
- Familiarity with JavaScript frameworks such as JQuery, VueJS or Angular.
- Proficiency with Java/JSP, Spring Stack (Security, Web MVC, REST).
- Familiarity with database technology such as MySQL.
- Proficiency in Build Cycle management (Maven, Jenkins, Scripting).
- Familiarity with Deployment technologies like Docker, Rancher and Virtual machines.
- Familiarity with Agile Development processes.
- Excellent verbal communication skills.
- Good problem-solving skills with attention to detail.
- Able to create functional, attractive applications that perfectly meet the needs of the user.


Advanced degree in computer science, math, statistics or a related discipline ( Must have master degree )
Extensive data modeling and data architecture skills
Programming experience in Python, R
Background in machine learning frameworks such as TensorFlow or Keras
Knowledge of Hadoop or another distributed computing systems
Experience working in an Agile environment
Advanced math skills (Linear algebra
Discrete math
Differential equations (ODEs and numerical)
Theory of statistics 1
Numerical analysis 1 (numerical linear algebra) and 2 (quadrature)
Abstract algebra
Number theory
Real analysis
Complex analysis
Intermediate analysis (point set topology)) ( important )
Strong written and verbal communications
Hands on experience on NLP and NLG
Experience in advanced statistical techniques and concepts. ( GLM/regression, Random forest, boosting, trees, text mining ) and experience with application.

- Manage high-level architecture and design data flows in the Android and iOS app in (Dart, Flutter framework)
- Add new features and automate functionalities in backend hosted on Firebase (Typescript, ReactJS framework)
- Setup Marketing and Analytics tools in the app to get relevant daily usage insights and target users in different campaigns. (3rd party tools, Mixpanel)
- Experiment with the live data stream from wearable IoT devices to generate insights using ML models in production.
- Deploying ML models in production to be used inside the app community section.
Qualifications
- Experience: 2+ year of software development experience
Requirements
- Tinkerer - We are a team of builders and love to get our hands dirty on new ideas and technologies. If you love to spend your time working on side-projects, you’ll fit right in.
- Problem Solver - Software development could involve a constant stream of challenges. Confidence and skill to navigate through them is an essential skill to possess.
- Team Player - At iMumz, we believe in building in a strong and small A-Team. A drive to work and contribute towards the team’s overall success and progress is desired.
- Proactive Learner - Technologies change. Frameworks get disrupted every day. Adaptability and desire to stretch to be a constant learner is highly appreciated.
Benefits:
- Be a part of India’s fastest-growing platform for maternal health and get hands-on experience in the growth journey of a digital product.
- Get hands-on experience of building a product for 100,000+ and growing community
- Work on building the core offerings directly with the founders.
- Freedom to work from anywhere till the work gets done.

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Manage individual projects priorities, deadlines, and deliverables
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Gather and process raw data at scale (including writing scripts, web scraping, calling/create
APIs, etc.) from the web / internet
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Develop frameworks for automating and maintaining constant flow of data from multiple
sources
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Identify, analysis, design, and implement internal process improvements
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Design and implement tooling upgrades to increase stability and data quality
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Help team to fix issues that occur in test and production environments
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Automate software development processes, including build, deploy, and test
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Manage and guide the team members
REQUIRED QUALIFICATIONS:
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