Inside Sales Representative

Tech Support Engineer Job Description Technical Support Engineer plays a crucial role in ensuring the smooth operation of technical systems, providing expert-level support to customers, and contributing to the improvement of products and services through technical expertise and leadership. To meet the qualifications specified: 1. Educational Background: A degree in a relevant field, such as Computer Science, Information Technology, or a related discipline, is a requirement. 2. Experience: While not explicitly mandatory, experience in fields like Computer Science or IT is considered advantageous. It may provide a practical understanding of the domain that can be beneficial in this role. 3. Personal Traits: Being a natural helper and enjoying assisting people with their computer issues are essential qualities. Additionally, the ability to simplify and effectively communicate technical details to individuals with varying levels of technical knowledge is a significant advantage. If you possess the educational qualification, experience, and the mentioned traits, it's likely you fit the criteria for this role. Demonstrating your passion for helping people with technical issues and your ability to communicate complex information in an understandable manner during the application. Roles and Responsibilities Technical Expertise: Provide advanced technical support to customers and internal teams. Troubleshoot complex technical issues related to software, hardware, or network systems. Perform root cause analysis for recurring issues and implement permanent resolutions. Collaborate with development teams to escalate and resolve product issues. Maintain up-to-date knowledge of new technologies and industry trends. Customer Support: Act as a point of escalation for critical customer issues. Communicate effectively with customers to understand their technical concerns. Manage and prioritize support tickets and customer inquiries. Ensure timely resolution of customer issues according to service level agreements (SLAs). Provide training and guidance to junior support engineers. Documentation and Reporting: Document troubleshooting steps and solutions for knowledge base articles. Create and maintain technical documentation, including FAQs and user guides. Generate regular reports on support activities, issue trends, and resolution metrics. Quality Assurance: Conduct quality assurance testing for new software releases or patches. Validate bug fixes and ensure they meet customer requirements. Perform regression testing to identify potential issues before deployment. Tech Support Engineer Job Description Communication Skills: Communicate technical information effectively to both technical and non-technical audiences. Provide regular updates to customers and stakeholders on issue status and resolution. Participate in customer-facing meetings and conference calls as a technical expert. Troubleshooting and Problem-Solving: Utilize diagnostic tools and resources to analyze technical issues. Develop creative solutions to complex technical problems. Implement temporary workarounds and permanent fixes as necessary. Compliance and Security: Ensure compliance with data protection regulations and security best practices. Follow established protocols for handling sensitive customer information. Required Skill Set: MS Office, Windows Troubleshooting, ITIL, Basic Networking, Understanding on EDR , DLP Tools , Firewalls , VMware/ Citrix workspace Client setup troubleshooting , Active Directory, Basic Concepts of O365 Exchange admin, Microsoft MDM & Intune, Firewall’s, DLP, EDR, Proxy concepts, Fundamental understanding of ITSM, ITIL, or CMDB.  

Strong Senior Brand Strategist Profile

Mandatory (Experience 1) – Must have 4+ years of pure brand strategy experience at branding/strategy agencies (not advertising/campaign-only roles)

Mandatory (Experience 2) – Must have hands-on experience with brand strategy frameworks for new brand creation and rebranding initiatives (brand persona, positioning, narrative, tone of voice, guidelines)

Mandatory (Experience 3) – Must have experience conducting and leading brand workshops, integrating research inputs (primary + secondary) into insights and brand positioning

Mandatory (Experience 4) – Must have B2C brand strategy experience (B2B exposure is highly preferred but optional)

Mandatory (Skills 1) – Must have strong writing and storytelling skills to translate brand positioning into compelling narratives, messaging, tone, and strategic decks.

Mandatory (Skills 2) – Must be able to manage end-to-end brand strategy projects, including research synthesis, workshop facilitation, positioning, framework creation, and collaboration with design teams for visual translation.

Mandatory (Portfolio) - Must have a portfolio or compilation of case studies showing rebranding projects, positioning frameworks, workshop involvement, research synthesis, and strategy-to-design translation

Mandatory (Education) – Preferably a degree/master’s in Marketing, Brand Strategy, Design, or Communication from reputed institutes (e.g., MICA, NID, Srishti, or similar).

Job description

About Us-

At Vertical Fox, we’re building a modern SaaS platform that simplifies how companies manage employee benefits. As a product company, we obsess over getting the details right — especially when it comes to configuring complex insurance plans. Our clients count on us to make the confusing world of benefits… less confusing.

Key Responsibilities:

• Interpret and configure benefit plans, rate structures, and contribution strategies within our platform
• Analyze documents like SBCs, rate sheets, and benefit summaries with attention to financial implications
• Collaborate with software developers to test plan functionality and flag any issues or mismatches
• Help simulate edge cases and validate end-to-end user scenarios from a benefits perspective
• Assist Customer Success Managers in onboarding and maintaining client plan configurations
• Provide feedback to the product team based on actual client use cases and plan behaviours.

You’ll Excel If You:

• Are an MBA (Finance) graduate or have similar experience in financial analysis, insurance, or benefits
• Are detail-oriented and can spot a typo in a 20-page document without breaking a sweat
• Can think logically through how a benefits rule should behave in software
• Enjoy working in a team that includes both client-facing folks and developers
• Like the idea of combining structured work with some hands-on product exposure
• Want to build domain expertise in US insurance/benefits, finance-tech, or HR SaaS

Bonus Points If You:

• Have worked with US-based insurance or benefit plans
• Know your way around testing workflows or tools like Cypress or Postman
• Can handle a spreadsheet like a pro-Excel or Google Sheets or financial modelling tools
• Have experience in QA, even if basic, or have a curious mindset about how things break

Executive - Backend CRM / Spares / AMC

OFFICE LOCATION - Nerkundram, Chennai - 600107

A graduate (Male / Female)

• To Increase the business

• To Achieve AMC & Conversion Target

• To Participate in enquiries For AMC

• To Ensure AMC & Spares Sales Payment are Collected Timely

• Handling high-users

JOB DESCRIPTION - GRAPHIC DESIGNER

Title - Graphic Designer

Reporting to - Social Media Executive

Location - Hyderabad (Work from Office)

About Us -

At Devaseva, we believe in the power of devotion to bring joy and fulfilment to our lives. That's why we've created a dharmic tech platform where devotees can immerse in devotion through the sacred practice of Devaseva, no matter where they are in the world. 

Our mission is to preserve the ancient wisdom of Sanatana Dharma and Vedic Rituals and make them accessible to all through technology. We want to provide a space for individuals to deepen their connection with the divine. 

Our team is composed of knowledgeable and passionate people who are committed to using technology to enhance the spiritual experience. We are always exploring new and innovative ways to improve our platform and provide a meaningful and fulfilling experience for our users.

If you are driven, talented, and passionate about the spiritual path, we would love to hear from you. Join our team and be a part of the Devaseva family, as we work together to bring joy and fulfilment to individuals everywhere through devotion.

Short Description -

We at http://www.devaseva.com">Devaseva are looking for a creative graphic designer to join our power team and grow with us. If you are passionate about growing in a dynamic fast paced startup environment, we are happy to consider your profile despite the odds. Inclination and passion towards the company's vision and mission is definitely an added advantage.

Roles and responsibilities -

• Design specific pages for Devaseva Campaigns - aesthetic aspects from the brief given by the campaigns head, Work on basic content for pages based on suggestions from the business/marketing team.
• Create user flows & design landing pages for our campaigns.
• Create required illustrations to increase visual appeal.
• Conceptualize and design video collaterals and illustrations for marketing campaigns, Perform storyboarding, editing, composting, rendering, and other post-production processes.
• Understand the unique needs of each campaign and suggest relevant video styles based on the campaign objectives.
• Most of the work will be creating visuals for Facebook, Instagram, website, and digital media.
• Design requirements for emailers, infographics, social media posts, and promotional campaigns showcasing the work to the donors of Devaseva.
• Exploring design requirements and brainstorming about various creative options and solutions.
• Working on the consistency of Devaseva's image in the media in terms of typography, colours, and tone of voice.
• Maintaining and organising files and designs in a neat and consistent manner. Digital typography, Aesthetic design sense, Exceptional creative qualities.

Required Skills -

• Working with the Adobe Creative Cloud Suite - Illustrator, Photoshop, and After Effects (Premiere Pro Optional), or any popular tools available in the market.
• At least 1-2 years of visual design experience, Knowledge of layouts, graphic fundamentals, typography, and web limitations; must have the ability to storyboard or translate ideas to team members.

• Education or experience/ interest in similar industries would be highly preferred.
• 1-3 years of experience in Graphics and Motion Design.
• A Bachelor’s degree in graphic design, industrial design, interior design, or any related field

Fulfil’s software engineers develop the next-generation technologies that change how millions of customer orders are fulfilled by merchants. Our products need to handle information at a massive scale. We're looking for engineers who bring fresh ideas from all areas into our technology.

About the platform: We are solving an interesting problem and changing the way healthcare businesses in the US communicate with their patients.

Requirements:

• Bachelor's/Masters or Ph.D. degree in Computer Science, Data Science, Statistics or related discipline is NOT MANDATORY. Skills and passion to build products that people love are mandatory. :)
• Minimum 3 years of working experience.
• Firm grasp of the JavaScript language and its nuances, including ES6+ syntax
• Full-stack experience working with backend programming languages as we believe engineers can do anything and everything and so everyone at Emitrr works full-stack.
• Knowledge of Node.js and frameworks available for it (such as Express, StrongLoop, etc depending on your technology stack)
• Good understanding of React.js and its core principles with experience with working on popular React.js workflows (such as Flux or Redux)
• Experience in building performant mobile apps in iOS or Android on react native is a plus

Square Panda is a startup headquartered in Sunnyvale, CA with additional offices located in India 

and China. We are in a research based Ed-Tech space, focusing on children's early literacy. We 

have 3000+ schools under our belt and are proud to cater the needs of English Language 

development of 70,000+ kids worldwide. Our multisensory neuroscience research-based phonics 

learning system comes equipped with educational games to teach children many essential skills. 

With a curriculum that has been specially adapted for Indian schools and children, we strive to 

empower beginner learners through phonics awareness.

  Responsibilities 

o Lead the identification and execution of opportunities where Analytics can make a difference across the company with focus on multiple markets we operate in - US, India and China.

 o Actively champion adoption of the analytics solutions across various markets and functions

 o Translate business problems into Insights projects and lead in quantifying the various types of risk and rewards that allow these projects to be prioritized.

 o Excellent project management and executive communication skills.

 o Understanding of the techniques and technologies of data science, along with a detailed understanding of the challenges associated with each (e.g. overfitting, model refresh, challenge of acquiring training data, cost of compute, etc.)

 o Proactively and continuously assess the marketplace and its dynamics, customers, and competitors. 

o Provide an unbiased point of view on the performance of markets/brands, supported by facts and evidence

 o Develop research strategies to ensure internal understanding of customer and competitor insights 

o Develop and implement market research & analytical plans, in collaboration with cross‐functional teams.

 o Seeks out alternative/creative ways of meeting an information need, considering new techniques to address business challenges.

 o Monitor program risks and ensure appropriate actions are taken, including escalating issues timely to the management 

o Maintain understanding of business operations and how users interact with the relevant systems and use that understanding to provide decision support analysis.

 o Tap the working knowledge of AI and analytics to convey these business goals to the data professionals who will create the models and solutions. 

o Enthusiasm, commitment, and business savvy to navigate the technical, political, and organizational roadblocks that can emerge.

 Desired Profile 

o 6-8 years of experience in executing multiple analytics projects end to end

 o Entrepreneurial mind-set o Should have played hands on data sciences role in the past with full knowledge of which analytics technique to apply 

o Background of core consulting / start up handling end to end projects o Excellent communication and project management skills o Ability to lead both business and analytics team to generate ROI and success for business o Expertise across the spectrum of analytics - Dashboards, Visualizations, Insights, Data Science driven AI, ML Projects  

Hi! If you're selected, the day-to-day responsibilities shall include:

• Researching industry-related topics (combining various online sources and studies)
• Writing high-quality content with impeccable grammar and a unique writing tone, mainly related to home improvement/decor/garden and other closely neighboring markets
• Working on basic SEO and Google Docs for neat formatting, sourcing relevant images for the article, etc.

Note: Candidates who copy-paste content should not apply, plagiarism is checked and strictly prohibited.