Business Development Executive

Job Title: Customer Support Manager

Timings- 10AM- 7PM (Monday to Friday)

About Our Client:

Our client is a dynamic startup dedicated to providing homemade solutions for hair and scalp care. Their product range includes 13-Herb Hair Oil, nourishing shampoos, scalp scrubs, and eco-friendly Neem combs. They believe in the power of traditional remedies and natural ingredients to promote healthy hair and scalp. As a growing company, they are passionate about delivering exceptional customer experiences and building lasting relationships with our customers.

Job Summary:

They are seeking a highly motivated and experienced Customer Support Manager to join their dynamic team. The ideal candidate will have a proven track record in managing customer support teams, developing strategies to enhance customer satisfaction, and driving operational excellence. As the Customer Support Manager, you will play a pivotal role in ensuring that their customers receive outstanding support and that their experiences are consistently positive.

Key Responsibilities:

• Team Leadership: Lead, mentor, and manage the customer support team to deliver exceptional service. Conduct regular training sessions and performance reviews to ensure team members meet and exceed company standards.
• Customer Experience: Develop and implement strategies to improve customer satisfaction and retention. Address and resolve complex customer issues and complaints promptly and effectively.
• Process Improvement: Identify areas for improvement in customer support processes and procedures. Implement changes to streamline operations and enhance efficiency.
• Metrics and Reporting: Monitor and analyze key performance indicators (KPIs) related to customer support. Prepare and present regular reports to senior management, highlighting trends, challenges, and opportunities.
• Cross-Functional Collaboration: Work closely with other departments, including marketing, product development, and sales, to address customer feedback and drive improvements in products and services.
• Technology Utilization: Utilize and manage customer support tools and technologies to optimize support operations. Stay current with industry trends and best practices to integrate relevant technologies.
• Customer Feedback: Collect and analyze customer feedback to gain insights into customer needs and expectations. Use this feedback to drive improvements in the customer support experience.

Requirements:

1. Minimum 1 year of experience in a customer support role.

2.Strong leadership and team management skills, with the ability to handle challenging situations with professionalism and empathy.

3. Strong problem-solving abilities and attention to detail.

4. Familiarity with customer service software and tools.

5.Passionate about working in a startup environment and contributing to the company’s growth.

6.Ability to multitask and manage time effectively.

We are looking for a highly organized and proactive Office Manager to oversee the daily administrative operations of our office. The ideal candidate will ensure smooth workflow, coordinate office activities, and support staff to enhance efficiency and productivity.

🎯 Key Responsibilities:

• Oversee and manage daily office operations and administration
• Maintain office supplies inventory and ensure timely procurement
• Handle correspondence, phone calls, and general inquiries
• Coordinate with vendors, service providers, and building management
• Schedule meetings, maintain calendars, and arrange appointments
• Support HR in maintaining employee records, attendance, and leaves
• Ensure office cleanliness, safety, and a well-functioning work environment
• Assist with basic bookkeeping and expense tracking (if required)
• Prepare reports, presentations, and documentation as needed
• Organize events, team meetings, and office celebrations

🛠 Requirements and Skills:

• Proven experience in office administration or management (1–3 years preferred)
• Excellent organizational and multitasking abilities
• Strong communication and interpersonal skills
• Proficiency in MS Office (Word, Excel, PowerPoint) and email tools
• Ability to handle confidential information with integrity
• Familiarity with basic accounting and procurement processes is a plus
• Graduate degree in any field (Business Administration preferred)

🎁 What We Offer:

• Competitive salary and performance-based incentives
• Supportive work environment and career growth opportunities
• Flexible working hours and leave policy (as applicable)
• Opportunities to work closely with leadership and contribute to decision-making

We are looking "Sr.Executive Accounts/Finance" for Reputed Client @ Permanent Role

Experience: 6 - 8 Yrs

• Financial planning, Costing and budgeting, Audit, MIS, Risk management,

• Taxation -Direct & Indirect

• Invoicing/Vendor Bills /GL Entry /Accounting [US & India-Journals &Adj Entry]

• Contracts(SOW,PO's ) & B2B contracts

• Project Maintenance

• Time Sheet Overseas & India

• Forex Entry & Regularization

• Statutory Follow up & Reports

• ROC/MCA Related Follow up and Documentation

• Asset Register

• STPI and Bank Regularization

• Good To Have Skills:Tally Knowledge and Quick Books.

Key Responsibilities: 

• Responsible for Accounting, Financial planning, Audit(Statutory, Internal, Tax), MIS, strategy partner to top management, Risk management, Taxation -Direct & Indirect

• Forecast monthly, quarterly and annual results, alignment to planning

• Conduct risk management

• Allocate resources and manage cash flows

• Conduct profit and cost analyses, monthly, quarterly, yearly financial closings

• Develop secure procedures to maintain confidential information

• Ensure all accounting activities and internal audits comply with financial regulations

• Recommend cost-reducing solutions

• Professional Attributes: 

• Strong Leadership Skills, Negotiation and Influencing Skills, Drive Change, Eye to Detail,

• Self-motivator, urge to build and grow the Organization

• Educational Qualification: CA / ICWA] Inter

Behavioral Attribute:

• Well adapt to Start-up culture, Strong Integrity, Driven by Values

• English + Local Language proficiency + Additional Language is added advantage

BDA and BDE

ROLES

We're seeking a qualified sales associate to sell annual car and bike Scotty subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly. 

Job Location: Work from home

Selection process: HR Round followed by group discussion and sales manager round.

Qualification: Any Graduate/Post Graduate

Salary offered: As per industry standards

Working days: 6 days          Sunday is off

Shifts:10:00am -7:00pm

Mandatory language: English 

Laptop/wi-fi: candidates are to use their own laptops,

Additional Compensation: If applicable, this will be decided on the basis of your designation.

Job Title: Sales Executive (EdTech) for Online Certification Program

Location: Initially Remote; potential mandatory transition to Bangalore office after three months

Salary and Compensation:

- Base Salary: ₹25,000 per month, totaling ₹3 lakhs annually.

- Performance Incentives: Up to ₹75,000 per month based on achieving sales targets, which can total up to ₹9 lakhs annually.

- Annual Performance Bonus: Upon completing one year and meeting minimum sales targets, an additional bonus of ₹3 lakhs is awarded.

- Total Potential Earnings: Up to ₹15 lakhs per annum, including base salary, incentives, and bonus.

Job Overview:

We are seeking a driven Sales Executive with a solid background in EduTech sales to market and sell our Certified E-commerce Professional program. This high-ticket program is designed to enhance the careers of professionals through certification and offers substantial business and job opportunities.

Key Responsibilities:

- Perform sales calls to a targeted list of potential customers, persuasively explaining the advantages of our online courses and closing sales.

- Achieve a minimum of 10 sales per week to meet weekly and monthly sales targets.

Leverage leads generated via social media to convert into paying customers.

- Participate in a one-week training session to optimally prepare for effective course promotion.

Requirements:

- Proven sales experience, particularly in online educational courses, with a consistent track record of achieving sales goals.

- Exceptional communication and negotiation skills.

- Capability to start remotely with the flexibility to transition to office-based work in Bangalore as required.

Compensation and Incentives:

- Competitive base salary with an aggressive incentive plan. Incentives are calculated at 10% for meeting a minimum of 30 sales per month, leading to potential monthly earnings of up to ₹75,000 in incentives alone.

- If the monthly sales target of 30 sales is not met but sales are still made, the incentive rate is 5% of the total sales value.

Additional Details:

- This role begins with a 30-day probation period where meeting sales targets is crucial.

- Failure to meet the minimum sales target during the probation period may lead to immediate termination without notice.

- Continuation of employment and salary is contingent on consistently achieving sales targets.

How to Apply:

- If you are interested and meet the requirements, please send your resume and a cover letter explaining your experience in sales and your suitability for this position.

- This revised description should more effectively communicate the lucrative potential of the role, making it a compelling opportunity for qualified candidates.

Sr. Android Developer

It is a digital consultancy that partners with the world's leading brands to design and deliver compelling digital products and services for their customers. It is a digital engagement provider for more than 200 of the world’s leading brands. We are a collective of consultants, designers, developers, cloud advisors, and data scientists - spread across 3 continents and 9 offices - who create compelling digital experiences to help clients show they care to the people who matter most - their consumers, patients, and employees.

We are seeking a Senior Android Developer with demonstrated experience designing and implementing enterprise scale mobile solutions. The ideal candidate will bring both strategic vision and solid execution skills to create native applications for mobile devices.

Responsibilities: 

• Design and develop native mobile applications for Android
• Integrate mobile apps with RESTful web services
• Work with UX Designers, Mobile Architects and other Developers to build enterprise mobile solutions
• Work as part of an agile team on leading edge technologies

Skills and Experience:

• 5+ years experience developing applications software
• Excellent working knowledge of an objective oriented language (Java, C++, Objective-C, C#, or similar) - including 2+ years Java
• Android, Android Jetpack, Kotlin, Java, coroutines, MVVM, MVP, Pro-Guard, test cases, unit cases, Agile, Git, App Security
• Demonstrated expertise with the Android SDK
• Experience using RESTful APIs to integrate mobile applications to server side systems.
• Good understanding of software development best practices
• Experience working in an agile environment
• Working knowledge of SCM with strong emphasis on Git and proper Git Flow
• Must reference at least one application you developed that is available today.
• Knowledge of Hybrid technologies like : ReactNative, Ionic will be plus point.

Qualifications:

• Bachelor in  Computer Science or equivalent work experience
• Good communicator and team player with strong organizational skills
• Ability to be proactive, find solutions and meet deadlines
• A good sense of humor and a passion for technology

About:

• AppTile is building the future of how merchants, creators or service entrepreneurs create mobile apps.
• We help creators and micro-entrepreneurs to build mobile applications for their businesses. 
• In 2022, it is still very hard. We are building the next-generation no-code platform for mobile internet.

Responsibilities:

• Drive design and architecture around key systems that are part of the product. Setup design philosophies and implement them in a way that ensures they are easily followed.
• Setup toolchains and technical stacks that are intuitive. Implement these toolchains in a way that is unobtrusive for other developers and ensure it stays that way.
• Drive good development practices and philosophies that ensure good stable code over several cycles of development. Keeping them as simple and un-intrusive as possible.
• Report directly to our head of technology.
• Balance speed and quality, with a focus on tangible results.

• Tier 1 / Tier 2 Colleges  with decent academic backgrounds
• Experience in Product Companies and typically more than 2 years
• Should have worked in previous companies for a larger duration
• Full Stack Developers with experience in Typescript or Nodejs, React or React Native, Rest APIs
• 3-8 years of product development experience. Preferably in a product development environment.
• Experience with working with Web Development Stacks (HTML, Javascript, CSS, etc)
• Experience with working with Backend Server stacks (SQL databases, Web Servers, API Endpoints etc)

• Bachelors/Masters degree in Engineering or equivalent.
• You have a strong passion for building things from the ground up with all the challenges and unknowns, and enjoy the process of solving problems that are new and unique.
• Experience with React, React-native, Typescript and similar Frontend Technologies.
• Experience with PostGres, MySQL and similar DB Technologies.
• Experience with REST, GraphQL and similar API technologies.
• Experience working with cloud computing platforms like AWS, GCP, Azure.
• Experience with open source languages such as, Java, Objective-C/C++, Swift, Java, PHP, Python etc.
• Experience communicating technical concepts to non-technical audiences.
• Docker and Kubernetes

Flexiple's infrastructure is heavily powered by Ruby on Rails, and we're keen to onboard smart Ruby developers with some experience on JavaScript to help us build amazing web apps!

You'll be part of Flexiple's core engineering team and get a chance to work on multiple Ruby/JS apps, that are built for performance & scale. A typical day of engineering work at Flexiple would involve backend ruby work and getting your hands dirty in the frontend.

Our apps are built for internal & external users, and a few of them get 1 million+ monthly hits! We'd love for you to help us build performant systems that function at such scale.

We don't make compromises in design or code and all our apps are robust, fast and well-tested. However, we also focus equally on speed of development, which is typical of the startup dev culture. So you'll see the best of both worlds at Flexiple!

This is a fully remote position that can be done from anywhere. The CTC can be increased based on the experience of the individual (up to 20 lpa).

If you're backend Ruby developer, who also loves to tinker on the frontend, then this is the right opportunity for you.

• Build & deploy robust, well-tested products/features that are used by millions of users.
• Write crisp, clean & efficient Ruby and JavaScipt code, with equal focus on being easy to maintain and debug.
• Write clean & elegant CSS to bring static wireframes/mockups to life.
• Communicate effectively, contribute to improving the dev processes and brainstorm ideas.
• Share feedback with others, mentor your teammates and grow as a part of the team.
• Stay up-to-date with the latest technologies.

First week:

• Join the team, understand Flexiple's practices & processes.
• Set up your local dev environment
• Get familiar with our tech stack & products.
• Create your first pull request.

First month:

• Get acquainted with the different products and their business domain.
• Contribute actively to the development of one or more products.
• Develop a deeper understanding of Flexiple's product suite, technology and processes.

First six months:

• Contribute actively to product planning, software development, testing and maintenance.
• Suggest and implement improvements to our dev processes and codebase.
• Lead tech initiatives for Flexiple's products.

• 1+ years of software development experience
• Past experience with Ruby on Rails and HTML/CSS/JavaScript
• Developed at least 2-4 production-quality web apps (at work or personal projects; can be any technology/ stack)
• Excellent grasp over algorithms and data structures
• Ability to learn and master new technologies quickly
• Passionate about building robust web/ mobile/ desktop apps and stay updated with the latest technologies/ frameworks
• Outstanding written and communication skills

• A fully remote (work from anywhere) role
• Receive a more-than-competitive salary plus benefits
• A flat and transparent culture
• Support for setting up home office
• Enjoy a culture with opportunities for growth and learning

You will be directly working with Hrishikesh, co-founder at Flexiple. More about him can be found on his https://www.linkedin.com/in/hrishikeshpardeshi/">LinkedIn and https://twitter.com/hrishiptweets">Twitter profiles.