E-COMMERCE MANAGER
Responsibilities
● Liaising and influencing cross-functionally within the senior management team, ensuring all stakeholders are engaged in E-Commerce activity, projects and strategy, and knowledge, assistance, and insight are acquired where needed.
● Managing the marketplaces, namely Amazon, and Flipkart and planning the presence of the organisation - in terms of the strategy, management, forecasts and results. These include short- and long-term objectives, customer metrics and overall performance.
● Oversee the day-to-day marketplace E-commerce operations, customer service, updates, post listings, promotions, merchandising, maintenance and performance.
● Develop budgets for all phases of marketplace E-commerce and execute marketplace promotions to maximise growth.
● Manage relationships with digital agencies and external third parties in the marketplace effectively to drive growth
● Develop and implement the assortment and inventory plan to match the sales plan. Work with other divisions to maximise inventory & provide ongoing strategic insights and recommendations for new marketplaces channels with growth plans.
● Collaborate with marketing, operations, finance, sales & customer service to drive the success of the eCommerce business.
● Improve the e-commerce experience and feature sets by evaluating new payment solutions, customer communication tools, mobile solutions, merchandising tools and other enhancements.
● Actively advocate for e-commerce business across all levels of the organisation.
● Working closely with analytics, product and category managers will be crucial to optimise and scale on marketplaces
Qualifications
● Experience of 1-2 years.
● Preference for talent with experience in the D2C
● Strong knowledge of the marketplace.
● Must possess knowledge of the supply chain process, and commercials to improve the user journey by displaying relevant products on the website).
● Good team management and leadership skills.
● Excellent written and verbal communication skills.
● Should have a good emotional quotient.
● Should be good in data and analytical skills.
Similar jobs
Company Description
ultroNeous Technologies is a provider of custom software development solutions and IT staff augmentation services based in Ahmedabad. We empower businesses to enhance their technical capabilities and implement innovative strategies tailored to their unique needs. Our team consists of creative designers, skilled developers, proactive project managers, and meticulous QA engineers dedicated to delivering high-quality, sustainable, stable, and scalable digital solutions.
Role Description
This is a full-time on-site role for a Full Stack Engineer at ultroNeous Technologies in Ahmedabad. The Full Stack Engineer will be responsible for both front-end and back-end web development, software development, and utilizing Cascading Style Sheets (CSS) to create dynamic and intuitive user interfaces.
Qualifications
- Minimum 2 years of relevant experience in React JS and Node JS
- Front-End Development and Cascading Style Sheets (CSS) skills
- Experience with Full-Stack Development
- Strong problem-solving and analytical skills
- Ability to work in a collaborative team environment
- Bachelor's degree in Computer Science or related field
- Experience with agile development methodologies
- Strategizing & executing to improve Key Retention Metrics i.e Repeat Rate, % of Repeat Revenue, Revenue Per Customer, etc.
- Analyzing Regular Customer Cohort Performance, both on a product & company level.
- Developing the product subscription business on the website.
- Build retention marketing campaigns based on customer segmentation.
- Drive User Engagement in Lower Funnels using user engagement platforms
- Build the Customer Loyalty Programme for the brand.
- Creating Email & Marketing Strategy to increase repeat rate & overall basket size.
- Profiling Key Customer Groups Regularly
- Conducting Survey & Research to better understand Repeat Customer Behaviour & Habits
- Analyze and track performance - activation, engagement, retention and churn data analyzing experience is required.
What You’ll Be Doing:
- Subject Matter Expert on implementing APEX code and workflow code end-to-end in Salesforce, identifying dependencies in support of delivery, release, and change management.
- Expert in Salesforce data structures, object structures and partners of extending these things to provide highly customised data storage.
- Partner with all cross-functional teams to determine Salesforce CRM needs.
- Develop customised solutions within the Salesforce platform, including design, implementation, quality control, end-to-end testing plans in multiple environments (dev/test/stage/prod), troubleshooting and bug fixing.
- Own stability of the applications to Engineering standards including, incident management, monitoring, alerting and incident resolution for all aspects of the application.
- Create timelines, set expectations with RevOps and other cross-functional stakeholders.
- Collaborate with Engineering to ensure changes to event implementations and integrations are gracefully handled in the application.
- Maintain the security and data integrity of the application software.
- Research, Diagnose, and Monitor performance bottlenecks.
- Write documentation and provide technical training for cross-functional teams.
- Enjoy working with remote teams and people that have strong opinions
- Excellent verbal and written communication skills
- Excellent leadership and collaboration skills and the ability to lead large projects autonomously.
- Exhibits a high level of initiative and integrity and is empathetic to the needs of individuals across the organisation
- Enjoy working with a diverse group of people who have strong opinions.
- Comfortable not knowing answers, but resourceful and able to resolve issues.
- Strong problem solving and critical thinking skills.
- Strong project management, presentation and public speaking skills.
- Self-starter who’s comfortable with ambiguity, asking questions, and adept at shifting priorities
- Strong customer service skills with proven service mentality
- Strong in documenting business processes and communicating system requirements
Desired Traits, Qualifications, Education and Experience Equivalency
- Be able to make decisions, meet targets and work under pressure.
- Ability to set up, facilitate, and lead service and process improvement sessions with a range of business stakeholders.
- Ability to present to groups of mixed technical understanding.
- Adept at creating visuals to tell a story.
- Ability to build strong trust based relationships.
- Adept at shifting priorities while maintaining a high degree of organisation and control.
- Ability to manage multiple tasks and projects simultaneously.
- Ability to recommend actionable insights from projects and lead projects autonomously.
- Ability to travel to remote sites. (less than 25%).
- Demonstrated ability to work with geographically dispersed teams.
- Ability to learn and understand new ways of doing things.
- Ability to drive standards and best practices for a team or organisation.
- Ability to exercise good judgment within broadly defined practices and policies.
- Ability to lead a team towards high quality decisions when they have differing perspectives and ideas.
- Ability to provide business context for engineers as well as highlight technical challenges for non-engineers.
- Excellent decision-making skills and the ability to work in a collaborative environment, a team player.
Traits of a successful partnership:
- You have a passionate commitment to people and deep empathy for how supporting individuals leads to a stronger company culture.
- You’re Collaborative – It is expected that you will partner with various departments to ensure organisational needs are met and to develop strategic programs.
- You will serve as an Advocate – In the role, you will solicit and listen to concerns, and take an active role in resolving problems.
Preferred Experience/ Minimum Qualifications
- Graduate in Computer Science or a related field, or Professional Qualification/Salesforce Certification
- 4+ years of Salesforce developer experience
- 4 years experience in application development and/or software engineering.
- 2 years of proven continuous improvement analytical experience from a similar role, including project management and business analysis with an excellent understanding of continuous improvement concepts.
- Advanced knowledge of Salesforce CRM platform
- Proficiency with Salesforce Lightning Design System and Salesforce development lifecycle
- Demonstrated proficiency in SQL, Apex, LWC, Java and VisualForce
- Experience with Salesforce Sales, Service and Marketing clouds
- Experience developing customer-facing interfaces, including reports and dashboards, in Salesforce or other systems.
- Strong systems knowledge with the ability to effectively utilise DevOps tools such as Metadata API, GIT, Visual Studio Code, Jenkins, Jira, Confluence, etc.
- Strong understanding of Product development lifecycles.
- Experience with leading and coordinating cross-functional initiatives, conducting interviews and performing analyses to create business cases for projects.
- Experience performing live training sessions for internal and external stakeholders during system and process implementation.
- Must have strong communication skills and possess the ability to interact effectively with co-workers.
- Must have strong leadership skills.
- Additional Salesforce Certifications e.g. Certified Salesforce Administrator, Certified Salesforce Platform App Builder, Platform Developer II, JavaScript Developer I are highly desirable.
- Salesforce DevOps experience is highly desirable.
- Salesforce Developer Certifications will be given preference.
http://www.fictiv.com/" target="_blank">About Fictiv
Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world.
This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development.
We’re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth.
We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.
Apply for this Job
What’s in it for you?
Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.
Opportunity To Grow Your Career
There are plenty of sales jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.
Impact in this Role
The Business Applications team performs a critical function for Fictiv by managing software that is part of the framework used to conduct day-to-day business. This team writes code to provide customised application configuration and data structures, customise workflows, implement monitoring and alerting, secure and control access, and integrate business software with Fictiv platform. Functional areas supported include: Operations, Finance, Sales, Marketing, Engineering, Product, Architecture, and Customer Support. The Business Applications team partners closely with cross functional stakeholders to ensure that business systems software is properly secured and has managed change control to meet each of their needs.
This team sets the stage for ensuring Fictiv's business is delivering on KPIs and goals. This team provides inputs for Fictiv’s strategic decision making.
The Business Applications team implements business software across Fictiv’s departments.
As the Sr. Salesforce Analyst (Sr. Salesforce Application Developer, Specialist) you will partner with the RevOps team, to focus on changes and improvements to Salesforce functionality in support of business needs. You will work with the RevOps core team supporting Salesforce Sales and must be a strategic partner in determining best practices and efficiency gains as it relates to process improvements.
You will work with the Lead Salesforce Analyst to design and implement solutions that meet the technical requirements and business requires outlined by RevOps. You will also analyse project objectives, create customer workflows, and troubleshoot errors. This role requires extensive experience working with Salesforce CRM platforms, application development skills, and the ability to solve complex software problems.
You will be responsible for understanding requirements, defining design, working with other cross-functional teams to create implementation plans, and providing thought leadership for all solutions to meet and exceed RevOps expectations. You will write APEX code and any supporting code required to implement solutions. You will own the stability, security, data accuracy, uptime and issue resolution in Salesforce. You will provide testing plans, unit testing and documentation for all solutions and develop strong cross-functional relations with Product, Engineering and Infrastructure. You will be accountable for following all Fictiv’s Engineering guidelines.
2) developing and testing software and resolving technical issues that arise
3) Prepare and maintain all applications utilizing standard development tools
4) Utilize backend data services and contribute to increasing existing data services API
5) Lead the entire development life cycle right from concept stage to delivery and post-launch support
6) Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
7) Document the development process, architecture, and standard components
8) Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as a liaison between development staff and project manager
9) Keep abreast of new trends and best practices in web development
10) Fixing bugs
What you will do:
- Delivering thoughtful and impactful products and services
- Solving complex design problems at all levels– from information architecture to interaction design to prototyping and high-fidelity mockups
- Collaborating and thinking conceptually and strategically about design
Desired Candidate Profile
What you need to have:- Excellent communication, presentation and organizational skills
- Superlative visual design skills, excellent problem solving skills and the ability to work well in a collaborative team environment
- Understanding of technical constraints, user goals and business requirements that shape a product
- Ability to work confidently with Program Management, Development, Product Planning, Brand, Marketing and Usability
- Proficiency with Figma with an understanding of rapid prototyping platforms such as Invision or Principle
- Experience working within and contributing to a structured design system
- Strong organizational skills and an attention to detail
- User Research experience in a complex space such as enterprise or other business/consumer tools and applications
Responsibilities:
- Design and deliver scalable web services, APIs and backend data modules.
- Understand requirements and develop reusable code using design patterns & component architecture and write unit test cases
- Collaborate with product management and engineering teams to elicit and understand the requirements and develop solutions
- Stay current with latest tools, technology ideas and methodologies; share knowledge by clearly articulating results and ideas to key decision makers.
Required Qualifications:
- 6+ years of experience writing multithreaded programs running in Java
- Experience on Java, Spring Boot,, Apache Nifi , workingDocker, EKS, Azkaban, Jenkins
- Experience with Git and build tools like Gradle/Maven/SBT.
- Strong understanding of object-oriented design, data structures, algorithms, profiling, and optimization.
- Have elegant, readable, maintainable and extensible code style.
- Experience on AWS is preferable
- Knowledge on top algorithms like sorting, heap/stack, queue, search, etc.
- Familiarity with test-driven development
- Thrive in a fast-paced environment, with ability to deliver code of quality quickly.
- Attention to details. Strong communication and collaboration skills.
- BS in Computer Science or equivalent
Exp : 3 to 10 Years
Required Skills:
- Hands-on experience in installing, configuring and upgrading AAEP, POM, Speech solutions for global customers.
- Knowledge on integration of AAEP, POM, Speech servers with other adjunct and UC solutions.
- Well versed with Linux commands.
- Knowledge in deploying VMWare/OVA would be added advantage.
- Knowledge on Avaya product like CM, SM, SMGR, WebLM, Call center routing etc. would be added advantage.
- Installation, upgrade and integration AAEP, POM, Speech servers for global customers especially in USA.
- Testing and troubleshooting as required.
- Good planning & analytical skills and ability to communicate effectively with global customers. Work under pressure and deliver on customer timelines.
- Implementation and testing will require to be done during customer approved maintenance windows in the respective countries or regions. Will require late night work during implementation & testing.
- Good written and verbal communication skills
- Must have experience working with global customer
- Self-starter and capable of working independently
- Quick learning ability to learn future skills as per business requirement
- Able to work in flexible hours (including late India night and early morning) to support global customers in North America region
Join us in making the fastest fashion brand on earth. We live & breathe trends. Working on 3D Virtual Design Technology we launch new trends even before they're produced. Making us the only fast fashion brand to be sustainable at the same time. Enabling young shoppers, first-hand access to latest styles with our Digital Only Collection.
We waste nothing but data & exploit nothing but our imagination. We operate at the intersection of fashion & technology. #SpeakSomethingNew is our mantra.
We're looking for a production ninja who can look after order management, production and sourcing. We don't hire many. A small, highly passionate team working to redefine fashion. Apply only if you can execute at breakneck speed, can handle stress, highly passionate about fashion-tech.
Job Description:
Requirements
Daily report to the Directors with the daily schedule execution plan.
Overseeing the production process
Ensuring the overall production is cost effective & meeting quality standards.
Drawing up a production schedule keeping the TAT in mind.
Working out the human and material resources needed
Being responsible for the selection and timely maintenance of equipment.
Looking after job works / team (such as printing, embroidery) and taking decisions on selection vendors for job work.
Supervising and motivating a team of workers
Identify training needed, if any.
Managing stock control and inventory checks of raw materials and finished goods.
Processing & Managing E-commerce portal. Which includes managing day-to-day order processing.
Managing order, delivery partner dashboards. Generating shipping labels and tracking dispatches.
Handling customer requests of exchange and returns.
Coordinate customer operations to track exceptions. Keep a record of customer interaction, transaction, comments, and complaints
Desired Candidate Profile:
- Candidate from the Garment /fashion industry is surely required.
- Sound knowledge of Mens Wear Cutting & stitching
- Should have excellent leadership, administrative, interpersonal and relationship management skills.
- Good communication skills
Skills and Interests:
Must be able to multitask
Have a certain amount of professionalism
Be able to manage time and people efficiently
Be willing to adapt and collaborate with factory environment
Have garment production and planning management experience
Be able to prepare reports and plan
Able to work under pressure
Good at managing budgets
Have good communication and presentation skills
Have a positive attitude to work and be able to motivate a team
The job responsibilities include:
- Assist in establishing email marketing for our brand.
- Create automations and user journeys
- Manage day-to-day email production including campaign creation, QA and deployment.
- Assist in management of the growth and maintenance of the email database – including new sign-ups and opt-outs
- Help manage reporting on email metrics and produce insights to ensure our program continuously improves
- Manage email production with internal and external resources
- Participate in the production of all email initiatives from conception to deployment
- Assist in copywriting and editing of email content
- Perform daily engagement activities on social media channels
- Create a community of pet owners & enthusiasts across social media channels
- Responsible for organic growth of social media outreach
- Bring in fruitful PR collaboration & engagement ideas to build a recall value of the brand digitally