E-commerce Manager

Designation: Growth Marketing Manager

● Location: Bandra West, Mumbai, India

● Position Type: Full-time, Permanent

Company Description

Brown Living (www.brownliving.in) is a platform focused on making Sustainable Living Easy, Accessible, and Affordable. As India's first plastic-free marketplace, we promote a sustainable and earth-friendly lifestyle. Our team curates a wide range of everyday-use products that are

ethically sourced and promote minimal waste. We support artisan groups and sustainable brands dedicated to creating a positive environmental impact. Through our platform, we are building India's largest ecosystem for sustainable living and empowering artisans, women entrepreneurs, and innovators to combat plastic pollution.

Role Description

This is a full-time on-site role as a Growth Marketing Manager at Brown Living. The Growth Marketing Manager will be responsible for day-to-day tasks such as marketing analytics, project management, web analytics, and marketing automation. They will work closely with cross-functional teams to develop and execute growth strategies that drive user acquisition and retention. The role requires strong analytical and project management skills to optimize marketing campaigns and drive business growth.

Key Responsibilities:

● Develop and execute strategies to drive revenue growth for Brown Living across B2B & B2C verticals.

● Analyze business operations, trends, costs, and obligations to project future revenues and provide strategic advice.

● Lead and execute lead generation and conversion campaigns to optimize sales funnel performance.

● Monitor and optimize ecommerce metrics for the platform, focusing on both topline and bottomline growth.

● Optimize user flows through conversion-focused campaigns to enhance

customer acquisition and retention.

● Report regularly to management on marketing operations, providing insights and recommendations for improvement.

● Conduct surveys to identify growth opportunities and develop solutions to business problems.

● Represent the company at business events, managing business development, sales, and marketing activities.

● Collaborate with agencies and vendors to execute business growth activities effectively.

● Coordinate with customer accounts and suppliers to ensure clear

communication and alignment with organizational goals.

● Work closely with the founding team to identify growth opportunities aligned with financial, social, and environmental objectives.

● Provide insights for tech developments to support overall platform growth.

● Maintain and analyze leads and queries, preparing periodic reports for

management.

Key Result Areas (KRAs):

● Revenue Growth: Achieve targeted revenue growth through strategic marketing initiatives and campaigns.

● Lead Generation and Conversion: Drive lead generation and optimize conversion rates to maximize sales.

● E-commerce Metrics: Improve e-commerce metrics to enhance platform

performance and profitability.

● Customer Success: Enhance customer satisfaction and retention metrics through effective marketing strategies.

● Business Development: Identify and capitalize on growth opportunities across B2B & B2C segments.

● Event Management: Successfully organize and participate in sales & marketing events to promote brand awareness and generate leads.

● Agency Coordination: Ensure seamless collaboration with agencies and vendors for business growth activities.

● Stakeholder Communication: Maintain clear communication with stakeholders to align activities with organizational objectives.

● Innovation and Strategy: Provide innovative insights and strategic

recommendations to support long-term business growth.

● Tech Insights: Offer valuable insights for tech developments to support platform growth and optimization.

Required Qualifications and Skills:

● Experience in project management

● Ability to work effectively in a cross-functional team

● Experience in the sustainable living or environmental industry is a plus.

● Bachelor's degree in Marketing, Business Administration, or related field (MBA preferred).

● Proven 2-3 experience in marketing and business growth roles, preferably in a startup environment.

● Strong analytical skills (Growth Marketing Analytics skills) with the ability to interpret data and trends to drive business decisions.

● Excellent communication and interpersonal skills to effectively liaise with

stakeholders.

● Entrepreneurial mindset with a passion for marketing and growth.

● Proficiency in web analytics, digital marketing techniques and tools.

● Knowledge of marketing automation

Note: This role offers an exciting opportunity for a young professional who is passionate about marketing, growth, and making a positive impact in the sustainability space. Based in Mumbai, India, the successful candidate will join a collaborative and passionate team dedicated to driving innovation and positive change at Brown Living.

How to Apply:

Interested candidates can apply online via the job application form available here - https://docs.google.com/forms/d/e/1FAIpQLSdgb8MMrZX0STJb1Nt63jizdYccAxTQWbAmFAt4YcoAJBJlmg/viewform

Read More:

1. Website - https://brownliving.in/

2. About Brown Living’s Mission & Vision - https://brownliving.in/pages/about-us

3. Meet the Brown Living Team - https://brownliving.in/pages/our-team

4. Work with Us - https://brownliving.in/pages/work-with-us

5. The Brown Lens Curation Method - https://brownliving.in/pages/the-brown-lens

6. Brown Living’s Impact - https://brownliving.in/pages/our-impact-plastic-free-carbon-neutral-shopping

Brainstorm Force is a renowned product-based company that has developed popular tools such as the Astra theme, Starter Templates, ZipWP, and CartFlow, which are utilized by millions of businesses globally. We focus on creating high-quality digital products that empower businesses to achieve more with their online presence.

We are seeking an experienced Team Lead for our Websites Team, who will be responsible for managing web development projects from inception to completion. This role requires a dynamic leader who can ensure projects are delivered on time, within budget, and meet our high standards of quality and performance. The ideal candidate will be skilled in managing teams, with a strong understanding of web development, design aesthetics, user experience, and conversion optimization.

At Brainstorm Force, you’ll be part of a creative, forward-thinking team that values innovation and efficiency. We offer a flexible work environment with opportunities for growth and development.

Key Responsibilities:

• Lead and manage web development projects from start to finish.
• Ensure projects are completed on time, within budget, and meet quality standards.
• Manage and lead a team of web developers and designers; providing guidance and support as needed.
• Collaborate with product managers, stakeholders, and marketing teams to understand requirements, and product features, and plan how we can transform those ideas into great-looking websites and landing pages.
• Share design ideas and plans with the team to ensure a cohesive and innovative approach to each project.
• Ensure the quality of design and user experience in all project deliverables.
• Conduct final testing and oversee the delivery of projects to ensure all elements meet the project specifications and quality standards.
• Maintain a hands-on approach to managing projects, involving themselves in design, coding, and troubleshooting.
• Ensure all web designs are optimized for speed, usability, and conversion.
• Stay updated with the latest trends in web design and development technologies.

Required Skills and Qualifications:

• Experience – 5 to 10 years.
• Experience in building 10+ complex website projects.
• Proven experience in communicating with cross-functional teams/clients.
• Proven experience in web development and project management.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficient in WordPress, CSS, and preferably other platforms like Webflow.
• Solid understanding of on-page SEO, psychology, and marketing principles relevant to web design. 
• Knowledge of JavaScript and PHP.
• Knowledge of conversion optimization strategies.
• Experience with design tools such as Sketch and Figma.
• Proficiency in agile project management methodologies such as Scrum and Kanban.
• Experience with project management tools such as Jira, Trello, ClickUp, Asana.
• Good knowledge of WordPress page builders like Elementor and Spectra, as well as custom coding capabilities.
• Detail-oriented with a hands-on management style.

Who are we?

We are a team of designers, developers, and marketers.

As one of the most successful WordPress product companies globally, we have built an exciting place to work. We’re revolutionizing how people create websites and save money, time, and stress and empower web professionals to make beautiful websites faster than ever.

Our talented team creates products that help web professionals improve and simplify their lives. Our diverse group of individuals from all over the world ( India, US, UK, Philippines, Indonesia, Serbia, Romania, and more) work with a shared passion for product development and creating an outstanding user experience. Join a team of smart, ambitious, driven people who value open communication and processes. 🌍

What do we offer you?

We believe in working closely and bringing the best out in each other. We’re a fun, supportive, and creative group of individuals. We’ll offer you:

• Competitive pay. 💸
• Work from anywhere.
• The opportunity to learn and grow in a fast-growing team.
• We don’t micro-manage. Manage your own time as you see fit 💁
• Flexible work environment – We believe that people work best when they have the freedom to work from wherever they choose. We don’t care where you are so long as you get the work done.
• Fun atmosphere – let your hair down now and then.
• Challenging tasks – Equip yourself by tackling new challenges.
• Limitless ability to grow within the company. Many of our employees have been with us for more than 5 years and continue to grow and learn along with us.
• Learn something new every day – Grow your career with bright possibilities
• Fitness Motivators – Join our #FitSharks cult to be a part of a journey to boost your fitness. 💪

Sounds like a good fit?

Want to apply for this position? Just fill in the form on this page. We look forward to hearing from you!

Responsibilities

• Ensuring that orders are executed smoothly and timely.
• Communicate and coordinate with foreign customers for artworks and documents approvals.
• Coordinate with Logistics, Production and purchase team to full file the orders timely.
• Provide support to customers with timely reply’s and provide required information/ Documents.
• Resolving customer complaints quickly and efficiently. 
• Dealing with people of different backgrounds and temperaments.
• Solving customer issues and complaints.
• Offering exceptional customer service to customers.
• Maintaining good relationships with customers.
• Taking feedback from customers to ensure they are satisfied with the service.

Requirements

• Bachelor’s degree in Business Administrator, Marketing or a relevant field.
• 3 years of experience working as a Customer Relationship Executive or a similar role in the Customer Service department.
• Demonstrate the ability to work in teams and independently.
• Excellent organizational and interpersonal skills.
• Outstanding in English oral and written communication skills.
• Good customer service skills.
• Proficiency in Microsoft Office Tools.
• Ability to maintain sensitive and confidential information.
• Ability to maintain a positive attitude.
• Exceptional people and problem-solving skills.
• Exceptional time and task management skills.

Roles & Responsibilities

As a member of our fast-growing engineering team, your responsibility will be to get involved in day-to-day development operations and solve complex problems of digitization to meet the demands of business.

To be successful, you must have a self-driven mindset, go getter attitude.

The responsibilities include:

• Writing the clean quality code & Understanding functional requirements thoroughly and analyzing the requirements in the context of the product
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks
• Determining and implementing design methodologies and tool sets
• Enabling application development by coordinating requirements, schedules, and activities
• Being able to lead/support UAT and production roll outs
• Creating, understanding and validating estimated effort for given module/task, and being able to justify it
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations
• Helping the team in troubleshooting and resolving complex bugs
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken
• Carrying out POCs to make sure that suggested design/technologies meet the requirements
• Carrying out DevOps activities which includes creating Jenkins pipeline

Key Skills

Should possess hands-on full life-cycle development experience (architect, design, code, test, release) be comfortable around both front-end and back-end coding languages, client/server-side development frameworks and third-party libraries.

• Should be strong in data structures and algorithms. Solid understanding of object-oriented programming
• Work with cutting edge technologies like Java 8, Scala, React, Akka, Docker, Puppet, and Salt
• Hands-on knowledge of Spring core, MVC, JPA. Working knowledge of Spring Boot
• Should have strong hands-on on one of the JavaScript frameworks: jQuery, AngularJS, ReactJS, and Vue.js.
• Willing to working with latest Cloud and Container technologies like AWS
• Experience with both external and embedded databases. NoSQL DB experience is good to have
• Implementing unit testing using frameworks like JUnit, Mockito, etc.
• Proficient understanding of code versioning tools, such as Git
• Familiarity with Maven (Other building tools Ant and Gradle are good to have)
• Familiarity with continuous integration
• Good understanding of Agile practices

• You will create REST/GraphQL based web services and APIs for consumption by mobile and web for distributed B2B platform 
• You will code, test and operate Nodejs based services
• You willI implement new features in a highly collaborative environment with product managers, UI/UX experts, and fellow engineers
• You will contribute to a future-ready, high quality, and performance code base
• You will share your technical solutions and product ideas with the team
• You will mentor other engineering team members
• You will contribute to team and organizational improvements in process and infrastructure
• You will be part of a truly global team
• You will work in an exciting startup environment where you can be autonomous and try new things :)

• You have experience in backend development, using languages like Node.JS and Golang
• You have used TypeScript extensions
• You are familiar with NoSQL databases such as MongoDB or CouchDB, Web services, SOA patterns
• You have good working knowledge of design patterns, building and deploying microservices on the cloud
• You have hands on experience with REST APIs or GraphQL
• You have experience with Test Driven Development and know when to apply it
• You have knowledge of web libraries and frameworks such as ReactJS/VueJS, AngularJS, and Clojure
• You have experience working on AWS or other cloud stacks and Docker 
• You have experience building / consuming OpenAPI and GraphQL specifications
• You have experience building microservices systems and testing them
• You have experience building systems with high data protection requirements, anonymous data and data encryption

• You have worked with Blockchain technology
• You have domain expertise working with decentralised identity solutions 
• You have experience of building systems that require cryptography

Here is the interview process for this role: 

• 30m interview with one of our Talent Team or Recruitment Partners
• 1h interview with our Engineers
• 1.5h pairing interview with one of our Engineers
• 3hs final interview meeting a variety of people including our CTO, Leads and other Engineers 

We can be flexible with the structure if someone's circumstances or timescales require it for good reason, just let us know! 

Please reach out if you have any specific requirements so we can be as accommodating as possible for you.