
Role Overview:
We are seeking a Senior Consultant with deep expertise in storage and backup infrastructure, data migration strategies, and enterprise IT consulting. This individual will lead customer engagements, build methodologies, and deliver value through the ZENfra platform.
Experience in product implementation and customer support management is a strong plus, enabling this role to bridge consulting with hands-on delivery and post-deployment success.
Key Responsibilities:
Consulting & Strategy:
Engage with enterprise customers to understand their infrastructure, pain points, and transformation goals.
Design and recommend migration strategies and modernization roadmaps for storage and backup environments.
Develop reusable methodologies and frameworks tailored to customer needs.
ZENfra Enablement:
Translate customer requirements into actionable insights using the ZENfra platform.
Build and deliver ZENpacks (customized solution bundles) including reports, dashboards, and automation scripts.
Collaborate with ZENfra product and engineering teams to enhance platform capabilities based on field feedback.
Product Implementation & Support:
Lead or support ZENfra platform deployments across customer environments.
Ensure smooth onboarding, configuration, and integration of ZENfra components.
Manage customer support escalations, ensuring timely resolution and customer satisfaction.
Provide feedback to product teams to improve usability and performance.
Leadership & Delivery:
Lead and mentor a team of consultants and engineers across multiple customer engagements.
Prioritize tasks and manage delivery timelines while maintaining high customer satisfaction.
Ensure quality and consistency in deliverables across projects.
Customer Success:
Act as a trusted advisor to customers, helping them derive maximum value from VTG and ZENfra offerings.
Conduct workshops, training sessions, and executive briefings as needed.
Required Skills & Experience:
- 10+ years of experience in IT consulting with a focus on storage, backup, and data protection technologies.
- Proven experience in data centre migrations, cloud transitions, and infrastructure assessments.
- Strong leadership experience managing cross-functional teams and customer engagements.
- Hands-on experience with product implementation and customer support management.
- Excellent communication and stakeholder management skills.
- Familiarity with tools like ZENfra, ZENfra Ignite, or similar platforms is a strong plus.
- Ability to create structured reports, methodologies, and reusable assets.
- Experience working with global customers and managing multiple priorities.
Preferred Qualifications:
Certifications in storage technologies (e.g., NetApp, Dell EMC, Veritas, Commvault).
Exposure to cloud platforms (AWS, Azure, GCP) and hybrid infrastructure.
Experience with automation and scripting (Python, PowerShell) is a plus.

About Zenfra
About
ZENfra is an AI-driven platform offering modular solutions across key areas of enterprise IT management—InfraOps, SecOps, and FinOps—designed to enhance observability, security, migration, and cost optimization
Candid answers by the company
ZENfra is an AI-driven platform offering modular solutions across key areas of enterprise IT management—InfraOps, SecOps, and FinOps—designed to enhance observability, security, migration, and cost optimization
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We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and a committed communication company that wants its clients to always Expect the EXTRA from it.
Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, Colive, MTV, Toit, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather than a company.
Why Moshi Moshi? The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.
PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your everyday life struggles. We can't do much about the manager!
Job Overview: We are looking for a BDM with experience in generating sales and developing new business for our company. This is the perfect opportunity for someone who is excited by the prospect of growing with the company in a friendly environment and having a key role in the process.
Responsibilities:
• Developing, generating, and growing new business- branding, website, marketing, creating innovative business plans for clients .
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• Identifying opportunities for new business development through following up on leads and conducting research on target clients.
• Selling Web and Digital marketing services/solutions including SEO, Google, PPC, social media marketing, B2B marketing, Branding, website development, and other services.
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• Excellent presentation, pitches, proposal, negotiation, and customer relationship skills. Maintain an active schedule of prospecting calls.
• Assist in the coordination and implementation of marketing strategies, and delegate tasks that achieve strategic goals
Skills:
• Have a proven track record of working with different industries, pitching and generating business from leading brands and corporate organizations
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IT Operations Management:
Oversee daily IT operations including infrastructure, service desk, data center,
and network management.
Ensure high availability, performance, and security of all IT services and
platforms.
Implement and uphold ITIL best practices across incident, change, problem, and
service management.
Lead and mentor the IT operations team to achieve performance and service
excellence.
Monitor KPIs and drive continuous improvement in IT service delivery.
Presales Support for Managed Services:
Collaborate with Sales and Solution Architects to develop tailored Managed
Services offerings for prospective clients.
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models, and SLAs.
Contribute to proposals, RFP responses, and technical documentation for
managed services solutions.
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Customer Infrastructure Transition:
Lead the transition and onboarding of customer IT environments into our
Managed Services framework.
Define and execute transition plans including discovery, documentation,
handover, and stabilization.
Coordinate with internal teams and client stakeholders to ensure smooth
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Identify risks and mitigation strategies during the transition phase.
Vendor and Compliance Management:
Manage third-party service providers and ensure SLA compliance.
Ensure adherence to industry standards, security practices, and regulatory
requirements.
Participate in IT budgeting, procurement, and capacity planning.
Job Title: Career Counselor
Company: Merida Tech Minds (OPC) Pvt Ltd
Company Description: Merida Tech Minds is a leading provider of training services for both individuals and corporates. Our dedication to excellence and our commitment to providing top-quality training programs have made us a trusted partner for organizations looking to enhance their workforce's skills and capabilities.
Location: Bangalore
Job Type: Full-time
About the Role: Merida Tech Minds is looking for an experienced Counselor with a strong background in concept sales, particularly in the training services industry. The successful candidate will be responsible for communicating the value of our training programs to both individual clients and corporate entities. This role demands exceptional communication skills, a keen understanding of client needs, and a proactive approach to achieving targets and deadlines. If you're a persuasive communicator with a passion for helping others achieve their professional goals, we want to hear from you.
Responsibilities:
- Conduct cold calls and digital marketing activities to generate leads and engage potential clients.
- Build and maintain relationships with existing and potential clients.
- Understand client needs and recommend appropriate training programs.
- Give presentations to large crowds to promote our training services.
- Achieve monthly revenue targets and exceed client expectations.
- Maintain accurate records of client interactions and sales activities.
Qualifications:
- Bachelor's degree in Marketing, Business Administration, or a related field.
- Proven experience in concept sales, preferably in the training services industry.
- Strong command of English and local languages.
- Excellent communication and presentation skills.
- Ability to work under pressure and meet deadlines.
- Proficiency in Microsoft Office Suite and CRM software.
- Knowledge of digital marketing techniques is a plus.
Key Result Areas (KRA):
- Achieve the Revenue Target Month on Month
- Always Exceed the expectation of Clients
2) Experience of working with source control and bug tracking tools used for development
3) Experience in developing user interfaces using bootstrap for web applications
4) Exposure to OOPS concept
5) Exposure to different Framework & principles for SDLC development
6) Exposure to writing stored procedures, views & designing tables.
7) The developer will be an integral part of Applications engineering team.
8) Appreciate & Develop high quality Front End/UI for web applications.
About Us:
At Innovapptive, we are bringing the industrial front-line worker, back-office and assets together. Our platform is the only patented and “Code-Free” connected worker platform for SAP and IBM Maximo and is disrupting and digitizing archaic, tedious, & labor-intensive paper-based processes for maintenance, operations, & supply chain. The industrial front-line workers are empowered with a suite of highly reconfigurable mobile apps, while the back-office has real-time visibility into the front-line workforce with better planning, scheduling, adoption monitoring and actionable insights. Some of the world’s largest brands such as Newmont Mining, Dominion Nuclear, Hess, Shell, UNICEF, ConocoPhillips, and Reckitt Benckiser are digitally transforming their back-office and front-line industrial worker experiences. We are saving companies millions of dollars by improving their asset uptime, productivity, safety, and talent challenges while delivering jobs better, faster, cheaper and safer.
We are backed by Tiger Global Management, a Global Marquee Fund with over $30 Billion of Assets Under Management (AUM). Tiger Global Management has a reputation for investing and building some of the world's "Unicorn" brands such as Spotify, Netflix, Facebook, LinkedIn, Amazon, Peloton, Harry's, Ola, Flipkart, Freshworks and many more!
Our mission is made possible by Innovapptive’s most important asset: our people. We come together through collaboration and ambition in a team-driven culture. Through the success of our product, we have seen monumental growth in our workforce, and we constantly look for exceptional talent to join us. At Innovapptive, you are challenged with dynamic tasks that drive your professional development and career growth. Join us on our journey to deliver an innovative connected worker experience and to empower 350 Million Industrial Front-Line Workers around the world with the ability to truly harness the power of connected worker experience by improving the working life of a front-line worker and the back-office employee.
The Role
In the Implementation Consultant Role, you will be responsible for
- Participating in Business Requirement & Solution Design Workshops, Requirements and Fit-Gap Analysis, Customer Demos, Understanding Business impact of user requirements, Acceptance Criteria and expected results and Document Business Requirements in Jira Tool, Create Functional Specification documents, Test data preparation, Test scenario documentation etc.
- Implements the solution design by configuring the Innovapptive Mobile Application products using Innovapptive RACE Configuration engine.
- Make necessary SAP Backend system Base configurations to map into mobile applications.
- Configure customer business processes on Mobile applications to enable the solution.
- Work with ABAP Team for the Development of BADI Enhancements for customer-specific requirements and Effort Estimation
- Work on any bugs or issues for triaging and resolution.
- Prepare the Training documents and customer demos if any during the realization phase.
- Regularly Update and track the issues in Jira and coordinate with other cross-functional teams for resolution.
- Work with the Testing team for FUT
- Work on issue resolutions and support during FUT, SIT, UAT, Go-live and Hyper care.
- Provide Knowledge sharing to the Production support team after Go-live and handover.
If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications:
How You Will Make an Impact:
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Keep abreast of new Innovapptive features and functionality to provide recommendations for process improvements internally and with customers.
- Work in close coordination with various cross-functional teams to ensure effective project delivery.
- Learn and develop expertise in Innovapptive Mobile application products features, functionalities, and Implementation methodology.
- Ensure to escalate blockers to Innovapptive executives before they become customer escalations.
- Mentor and guide junior consultants in the implementation team.
- Support the Hiring team in recruiting A-level talent to meet our company growth objectives.
- Be on top of implementation activities, closely work with teams in getting any blockers addressed on high priority, keep Jira status up to date, and timely escalation for any support required to avoid project delays.
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- Work with Product Managers, Product Engineers and Professional Services to ensure the bug fixes and root cause analyses and resolutions are conducted in a timely and efficient manner and all implementation issues are addressed promptly
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- 3+ years of total experience
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- Excellent Communication skills
- Client interaction and documentation skills
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- Have good experience in writing Functional specifications for custom developments and have worked closely with ABAP developers in BADI Enhancements for custom requirements.
- Have good experience in writing test scenarios for different business processes and creating test data. Performing FUT.
- Triaging defects identified during FUT, SIT, UAT, and HC and fixing the issues.
- Working with cross-functional teams where the resolution needs to come from other teams.
- Sensitive to customer delivery timelines, the importance of proactive action and time reaching out to leadership and other teams for help, if any is required.
- Experience in working with various tools for issue recording and tracking; Change request management, Testing tools, 3rd party systems integration etc.
- Passion to learn new skills to be able to work productively and efficiently.
- Flexibility to stretch on work timing when required to meet project delivery deadlines.
- Willingness to help other team members when required.
- Demonstrated track record as a strategic thinker, creative problem solver and solutions provider.
- Ability and desire to adapt to a fast-paced environment with changing customer needs, technology requirements and strategic direction with ease.
- Status reporting to the project manager on the deliverables, risks, issues, actions etc.
- Perform duties and make decisions with patience and tact under frequent time pressures.
- SAP Certification in SAP ECC MM, WM or SAP S4 HANA MM or WM would be an Advantage.
What We Offer:
- A positive, open, and highly-innovative environment and team
- Entrepreneurial spirit with unlimited opportunity to grow
- Opportunity to work with leading global brands on exciting and impactful projects
- Competitive Base Pay
- Best of plan on Vacation & Paid Time Off.
- Provision of Medical Insurance for family - self, dependent, spouse, dependent children, parents/parent-in-laws
- Paid Maternity and Paternity leave
- Bi-annual reviews to ensure transparency and promote a high-performance culture
- OKR Driven Performance Development Environment
- Learning & Development - access to a wide range of e-Learning courses (technical, Product, Process, etc.,)
- A host of Interest Groups/Clubs for Book Reading, Toastmasters, Sports - Cricket, Volleyball, Throw-ball, Badminton, TT, Music
Innovapptive does not accept and will not review unsolicited resumes from search firms.
Innovapptive is an equal opportunity employer and is committed to a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.
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