Role Overview:
We are seeking a Senior Consultant with deep expertise in storage and backup infrastructure, data migration strategies, and enterprise IT consulting. This individual will lead customer engagements, build methodologies, and deliver value through the ZENfra platform.
Experience in product implementation and customer support management is a strong plus, enabling this role to bridge consulting with hands-on delivery and post-deployment success.
Key Responsibilities:
Consulting & Strategy:
Engage with enterprise customers to understand their infrastructure, pain points, and transformation goals.
Design and recommend migration strategies and modernization roadmaps for storage and backup environments.
Develop reusable methodologies and frameworks tailored to customer needs.
ZENfra Enablement:
Translate customer requirements into actionable insights using the ZENfra platform.
Build and deliver ZENpacks (customized solution bundles) including reports, dashboards, and automation scripts.
Collaborate with ZENfra product and engineering teams to enhance platform capabilities based on field feedback.
Product Implementation & Support:
Lead or support ZENfra platform deployments across customer environments.
Ensure smooth onboarding, configuration, and integration of ZENfra components.
Manage customer support escalations, ensuring timely resolution and customer satisfaction.
Provide feedback to product teams to improve usability and performance.
Leadership & Delivery:
Lead and mentor a team of consultants and engineers across multiple customer engagements.
Prioritize tasks and manage delivery timelines while maintaining high customer satisfaction.
Ensure quality and consistency in deliverables across projects.
Customer Success:
Act as a trusted advisor to customers, helping them derive maximum value from VTG and ZENfra offerings.
Conduct workshops, training sessions, and executive briefings as needed.
Required Skills & Experience:
- 10+ years of experience in IT consulting with a focus on storage, backup, and data protection technologies.
- Proven experience in data centre migrations, cloud transitions, and infrastructure assessments.
- Strong leadership experience managing cross-functional teams and customer engagements.
- Hands-on experience with product implementation and customer support management.
- Excellent communication and stakeholder management skills.
- Familiarity with tools like ZENfra, ZENfra Ignite, or similar platforms is a strong plus.
- Ability to create structured reports, methodologies, and reusable assets.
- Experience working with global customers and managing multiple priorities.
Preferred Qualifications:
Certifications in storage technologies (e.g., NetApp, Dell EMC, Veritas, Commvault).
Exposure to cloud platforms (AWS, Azure, GCP) and hybrid infrastructure.
Experience with automation and scripting (Python, PowerShell) is a plus.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Zenfra
About
ZENfra is an AI-driven platform offering modular solutions across key areas of enterprise IT management—InfraOps, SecOps, and FinOps—designed to enhance observability, security, migration, and cost optimization
Candid answers by the company
ZENfra is an AI-driven platform offering modular solutions across key areas of enterprise IT management—InfraOps, SecOps, and FinOps—designed to enhance observability, security, migration, and cost optimization
Company social profiles
Similar jobs
ServiceNow Architect – L3 (Senior Level)
EVOCS Company Overview
At EVOCS, our journey began with a mission to empower businesses with the right technology solutions. Founded by a team of passionate experts, we have grown into a trusted partner for organizations seeking innovative and comprehensive tech services. Through our devotion to growing and providing the highest quality services, we have adapted to changing client needs and expanding our repertoire to utilize the finest HR Technologies to become subject matter experts.
Impact at EVOCS
As ServiceNow Architect at L3 level, you will be the strategic technical leader responsible for designing, implementing, and optimizing enterprise-scale ServiceNow solutions. You will architect complex, multi-module implementations while mentoring junior architects and development teams, driving technical excellence across client engagements. Your expertise will directly impact clients' digital transformation initiatives and operational efficiency.
Job Responsibilities
In this role, you will:
Solution Architecture & Design
· Lead the design of end-to-end ServiceNow solutions across ITSM, ITOM, ITBM, ITAM, HRSD, and emerging modules
· Own the architectural vision and technical roadmap for enterprise implementations
· Conduct requirements analysis with executive stakeholders and translate business needs into scalable, enterprise-grade technical designs
· Design and implement solutions leveraging Common Services Data Model (CSDM) alignment for platform consistency
· Architect multi-instance strategies for large-scale, geographically distributed deployments
· Ensure solutions incorporate best practices, scalability, performance optimization, and future-readiness
Technical Leadership & Mentorship
· Provide architectural guidance and mentorship to L1 and L2 engineers and developers
· Establish technical standards, coding guidelines, and architectural best practices for the practice
· Lead technical design reviews and solution validation against enterprise architecture frameworks
· Champion thought leadership within the ServiceNow ecosystem through innovation and quality delivery
· Coach development teams on advanced scripting, API usage, and platform capabilities
Strategic Planning & Governance
· Partner closely with senior client leadership to define platform strategy and long-term IT roadmaps
· Drive technical governance frameworks including security, compliance, and operational controls
· Plan and manage complex system upgrades, patches, and feature releases with minimal operational impact
· Define integration strategies and manage dependencies across legacy and modern systems
· Lead capacity planning and performance optimization initiatives
Integration & Data Architecture
· Architect complex integrations using REST, SOAP, OAuth2, JWT, MID Server, and Integration Hub
· Design data management strategies ensuring integrity, consistency, and efficient utilization
· Lead integration solution design with third-party enterprise platforms (SAP, Salesforce, Azure, AWS, etc.)
· Oversee data migration, transformation, and import strategies using Import Sets, Data Sources, and Flow Designer
· Implement API-based integration architectures and event-driven solutions
Advanced Configuration & Customization
· Oversee customization and configuration of ServiceNow modules ensuring scalability and maintainability
· Design and implement advanced customizations including custom modules, scoped applications, and extensions
· Lead configuration decisions on CMDB structure optimization and asset management
· Architect workflow automation solutions using Flow Designer, Business Rules, and Script Includes
· Design advanced reporting and analytics solutions leveraging ServiceNow analytics platform
Quality Assurance & Deployment
· Establish and enforce quality standards across development, testing, and production environments
· Lead implementation of CI/CD pipelines for update set management and deployment automation
· Conduct system and integration testing strategies, ensuring reliability and performance
· Manage release management processes and coordinate cross-environment deployments
· Drive performance tuning and optimization initiatives for platform health
Client Engagement & Documentation
· Act as the primary technical subject matter expert and escalation point for complex engagements
· Facilitate architecture workshops and technical solutioning sessions with stakeholders
· Produce comprehensive solution documentation including architecture diagrams, technical specifications, and implementation guides
· Communicate technical concepts effectively to both technical and non-technical audiences
· Build and maintain strong client relationships through proactive engagement and thought leadership
Continuous Improvement & Innovation
· Monitor emerging ServiceNow features, modules, and platform enhancements
· Evaluate new technologies and assess their applicability to client environments
· Drive innovation initiatives that enhance platform value and operational efficiency
· Contribute to organizational knowledge base and best practice documentation
· Stay current with ITIL service lifecycle, enterprise architecture frameworks, and industry trends
Required Qualifications
The ideal candidate will have:
Experience & Expertise
· 5+ years of hands-on experience designing and implementing ServiceNow solutions across multiple modules
· Minimum 3 years in a lead or architect role managing enterprise-scale implementations
· Deep expertise in ServiceNow instance management, architecture design, and configuration (ITSM, ITOM, ITBM, ITAM,VMS,FSM Modules)
· Proven track record of architecting and delivering complex, multi-module solutions in enterprise environments
· Expert-level understanding of ServiceNow platform capabilities, modules, and industry best practices
Technical Skills
· In-depth knowledge of ServiceNow architecture patterns, design principles, and the Common Services Data Model (CSDM)
· Advanced proficiency in ServiceNow scripting (JavaScript, Glide APIs, Business Rules, Script Includes)
· Extensive hands-on experience with job scheduling, workflow automation, and scheduled scripts
· Expert-level knowledge of ServiceNow integrations: REST APIs, SOAP, OAuth2, JWT, MID Server, and Integration Hub
· Proven expertise in data management including Import Sets, Transform Maps, Data Sources, and data integrity strategies
· Deep knowledge of update sets, scoped applications, deployment best practices, and instance cloning
· Strong experience with system logging, monitoring, audit trails, and performance analytics
· Proficiency in designing CMDB strategies and maintaining data model integrity
Leadership & Communication
· Demonstrated ability to lead technical teams and mentor junior architects and developers
· Excellent stakeholder management and ability to communicate complex technical concepts to executive audiences
· Strong project management and organizational skills for managing multiple concurrent engagements
· Proven ability to drive innovation and champion new solutions within client environments
· Ability to work independently, take ownership of strategic initiatives, and set architectural direction
Professional Attributes
· Fluent in English (written and spoken) – strong client-facing communication required
· Excellent analytical and problem-solving skills for architecting enterprise-scale solutions
· Detail-oriented with ability to balance strategic thinking with hands-on technical delivery
· Demonstrated commitment to continuous learning and staying current with platform evolution
· Strong documentation and knowledge-sharing practices
Bonus Qualifications
Ideally you have:
· ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist (CIS), and Platform Implementation (CCPA) certifications
· ServiceNow Master Architect or Advanced certifications demonstrating deep platform expertise
· Hands-on experience with ServiceNow Flow Designer, Integration Hub, and Advanced Work Assignment
· Deep knowledge of ServiceNow Discovery, Service Graph Connectors, and asset management
· Experience with ServiceNow's Intelligent Service Management and AI-powered features
· Exposure to multi-instance enterprise management and governance at scale
· Background in enterprise architecture frameworks (TOGAF, Zachman)
· Experience leading digital transformation initiatives and IT modernization programs
· Strong background in ITIL v4, enterprise IT service management, and release management
· Cloud platform expertise (AWS, Azure) for hybrid integration architectures
· Bachelor's degree in Computer Science, Information Systems, Software Engineering, or related technical field
· Prior experience with ServiceNow partner implementations or consulting engagements
Our Values
We are privileged to serve our loyal customer base in our mission to build lasting relationships with our clients based on trust and mutual success. We strive to deliver exceptional quality and consistency through a white-glove approach. By empowering businesses with tailored solutions and insights, we help them achieve their goals and navigate the ever-evolving tech landscape.
The values we live by:
Customer-centric Solutions – We prioritize understanding and solving real business challenges with technology that drives measurable impact.
Innovation & Excellence – We continuously innovate and pursue the highest standards in every solution we deliver.
Integrity & Transparency – We build trust through honest communication, reliable delivery, and transparency in all client relationships.
Data-driven Decision Making – We leverage data and analytics to inform strategic decisions and demonstrate clear ROI for our solutions.
- Strong Customer Success Executive, preferably from B2B Product companies
- Mandatory (Experience 1): Must have 2+ YOE in a Customer Success / Support role in Tech-focused companies
- Mandatory (Experience 2): Must have worked on Customer Onboarding, Training, and engagement (end-to-end customer lifecycle management)
- Mandatory (Experience 3): Must have handled Customers queries across multiple channels - Email, Chat and call
Preferred
- Preferred (Company): B2B SaaS Product Company
Key Responsibilities:
• Install, configure, and maintain Hadoop clusters.
• Monitor cluster performance and ensure high availability.
• Manage Hadoop ecosystem components (HDFS, YARN, Ozone, Spark, Kudu, Hive).
• Perform routine cluster maintenance and troubleshooting.
• Implement and manage security and data governance.
• Monitor systems health and optimize performance.
• Collaborate with cross-functional teams to support big data applications.
• Perform Linux administration tasks and manage system configurations.
• Ensure data integrity and backup procedures.
Designation: Talent Acquisition Consultant.
Experience: 1-5 years in IT Recruitment
Work location: Pune (Kalyani Nagar) & Bangalore (WFH until pandemic)
Work Time: 10 am – 7 pm (Monday to Saturday)
Job Profile/ Responsibility:
- Sourcing candidates of suitable calibre from various job portals (Naukri, Monster, Indeed, LinkedIn, cut short etc), Posting, Head Hunting, Social media, Internal and External References
- The recruiter is responsible for assessing and short-listing candidates through a systematic and multi-layered approach to create a pool of eligible candidates for Job Dost Client Organizations.
- Carrying out the prescribed Assessment for the candidates and identifying profile as per client expectation as per job roles.
- Arranging telephone, video, or in-person interviews, online assessments, coding tests for candidates.
- Maintain database of candidates in jobdost portal and also ensuring all applicants are routed through jobdost platform from interview schedule to offer
- Performing background and reference checks.
Job Requirement:
For successful execution of the job, a candidate should possess the following:
- Hands on experience in hiring positions like SAP consultants, System/Cloud Architect, Front/Backend Developer, React, Java/J2EE Developers, .Net Engineers, ASP.Net, C#.Net, VB.Net, etc.
- Bachelor’s degree in Human Resources Management or a relevant field. Handling candidates in Information Technology is a plus.
- Minimum 1 years of prior experience of as a Recruiter
- Experience with resume databases and Applicant Tracking Systems
- Experience with various sourcing methods
- Experience with conducting Assessments
- Strong verbal as well as non-verbal communication skills
- Exceptional time-management and organizational skills
Why Join Us?
You will be working closely with a highly experienced team and the founders of JobDost - surely a great opportunity to learn!
As the first few members of an ever-growing team, you will play a key part in the cultures, values, and success story of our company!
We have a budding business with a solid expansion plan ahead of us and we want you to be a part of this game-changing journey!
Selected intern's day-to-day responsibilities include:
1. Contacting potential & existing clients to establish rapport and arrange meetings
2. Conducting research on organizations to find new opportunities
3. Working on increasing the value of current customers while attracting new ones
4. Finding and developing new markets and improving sales
5. Helping the team with various marketing initiatives
6. Assisting the team in developing quotes and proposals for clients
7. Coordinating with the development team to resolve customer issues, give demonstrations, and upsell & cross-sell
Prepare daily attendance for all site and mail to corporate office.
Prepare Daily Call Report for all site and mail to corporate office.
Engineer shift roster has to make based on call
MS Office Knowledge
Pivot Tabel
Vlook up
Female Only
a part of WPP. Neo is a global digital transformation agency with 1200 employees across 21 nations. Our team of experts support clients in programmatic, social, paid search, analytics, technology, organic search, affiliate marketing, e-commerce and across traditional channels.
We are currently looking for a Manager - Media Operations
In this role, you will be responsible for client relationships and help drive the digital agenda for the respective clients. Would deliver integrated digital solutions to fulfil clients' digital objectives.
Reporting of the role -
This role reports to the Director - Media Operations
3 best things about the job:
- Opinions and ideas are highly encouraged, and everyone has a voice. We are always open to new ways of thinking, especially those that will contribute to the overall success.
- It's a great work environment - You will collaborate with a group of quick-witted, humorous, diverse, and extremely dedicated co-workers and clients who are all passionate about digital media.
- It is innovative and dynamic. There are new things constantly evolving and developing, and we are never static. We believe in the power of digital media to transform the way businesses and consumers can interact.
In three months:
- Gain an in-depth understanding of the ad-ops landscape
- Be trained on the various platforms and tools
- Contribute to the day-to-day operations of the team and take ownership of Campaign Initiations.
In six months:
- Manage and be responsible for all campaigns from start to completion
- Master all aspects of the business including Billing Reporting and Insights as part of the overall campaign execution Get deep into the project and start working on modules adding
value independently.
In 12 months:
- Be responsible and confidentially manage end-to-end operations
- Be a trusted team member and support all activity
- Test, learn, share, and seek different optimization tactics and knowledge share with the wider trading team
Responsibilities of the role:
- Translate Media plan into Prisma line items
- Work closely with the Billing, Finance, and Vendor team to ensure smooth payouts/actualizations
- Maintain Campaign Life Cycle Trackers
- Assist the Client Services team in understanding and conveying Operational aspects of campaign inclusive of all technical aspects- tag, floodlights and page troubleshooting
- Provide reports
- Help to advise/consult with ensuring enhanced quality, delivery in SLA, robust processes, and providing constructive feedback to client.
- Assist in preparing all client nuances/process documents along with maintaining internal quality dashboards.
- Manager a team of 2-3 people.
What you will need:
- Bachelor Degree in any subject / B.Tech preferred.
- Excellence in MS Excel
- 5-7 years of experience in Ad Operations
- Experience in a quantitative field, including: a DFA or ad servers reporting tools with tag implementation tools and analytics/reporting platform
- Ideal candidate will have hands on experience working with Google Campaign Manager, Sizmek, Google Tag Manager
- Brief understanding of Search Social and Programmatic tool.
- Experience with Salesforce/Prisma preferred.edia agencies in India.
Kubernetes
Docker
Amazon Web Services (AWS)Hands on Experience with Linux administration
Experience using Python or Shell scripting (for Automation)
Hands-on experience with Implementation of CI/CD Processes
Experience working with one cloud platforms (AWS or Azure or Google)
Experience working with configuration management tools such as Ansible & Chef
Experience working with Containerization tool Docker.
Experience working with Container Orchestration tool Kubernetes.
Experience in source Control Management including SVN and/or Bitbucket
& GitHub
Experience with setup & management of monitoring tools like Nagios, Sensu & Prometheus or any other popular tools
Hands-on experience in Linux, Scripting Language & AWS is mandatory
Troubleshoot and Triage development, Production issues
Flutter
Android Development● Be able to work in a product-based and fast-paced environment
● Have prior experience working on at least 3 mobile applications
● Android Development : Minimum 3 years of experience
● Flutter Development : Minimum 1 year of experience
Roles and Responsibility :
● Should be a pro at UI, UX concepts and be aware of all latest trending UI and Interactive
● Understand and have experience in Android Material and Flutter
● Experience in object-oriented analysis and Designed and implemented User Interface
using Storyboard and Manual
● Translate designs and wireframes into high quality
● Design, build and maintain high performance, reusable, and reliable Java
● Strong knowledge of Android UI design principles, patterns, and best
● Ensure the best possible performance, quality, and responsiveness of the
● Identify and correct bottlenecks and fix
● Help maintain code quality, organization, and
● Experience working with software developers or digital design
● Work alongside QA to provide fixes for Android device-specific
● Experience on working with different multi-screen resolution
● Be able to create world-class apps with trending UI, UX and Interactive methods
Java
Spring BootWe are looking for Product Developers-Java Technology with hands-on experience in Core java and socket programming with the flair for working on cutting-edge solutions.
Responsibilities and duties:
- Responsible for the development and unit testing of various modules in JAVA and other related technologies.
- Need to do requirement understanding, preparing initial concept and possible architecture design.
- Responsible for feasibility analysis and POC development.
- Ability to understand the product architecture and end-to-end system flow.
- Ability to relate and analyze tasks as per overall product architecture and philosophy.
- Work in Agile SCRUM development model and be able to plan, estimate, execute and deliver quality work as per committed timeline.
- Ability to continuously analyze and contribute to lean processes, quality improvements, product growth, and productivity improvements within the team.
Required Skills:
- JAVA - Core JAVA Concepts, Socket Communication, Multithreading, Exception Handling, Collections Framework, Reflections, I/O, XML, HTML, JSON, YML
- Database version management tools like Liquibase etc.
- Version control system like GIT. Hands-on experience with strong knowledge of branching, merging,
- Build systems like Maven, Gradle, Ant etc.
- Hands-on experience in running development environment on Unix/Linux (Ubuntu, CentOS).
- Cloud computing experience, Integration with third-party devices, experience in writing REST APIs, shell scripting knowledge will be an added advantage.
We are looking for Product Developers-Java Technology with hands-on experience in Core java and socket programming with the flair for working on cutting-edge solutions.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon