In App - Growth Marketing Manager

AFS Operations

·         70% office and 30% site work.

·         End-to-end call coordination and follow-ups.

·         We will get candidates from construction or manufacturing industry.

Designation : Executive – Aftersales (AFS) – Operations

Department : Aftersales Service (AFS) – Operations

Reporting to : Assistant / Senior Manager – Operations

Department Head : Senior Manager – Operations

�� Role Summary

The Executive – AFS Operations is responsible for execution, coordination, and closure of Aftersales Service

jobs including service visits, repairs, AMC/PMC activities, and material movement. The role ensures timely

deployment of technicians, accurate job documentation, coordination with commercial and billing teams, and

adherence to safety and quality standards. This position plays a critical role in on-time job completion and

billing readiness.

�� Education & Skills

• Diploma / Graduate in Mechanical / Electrical Engineering

• 1–3 years of experience in service operations or site coordination

• Basic understanding of service workflows, job cards, and safety norms

• Proficient in emails, Excel, WhatsApp coordination, and basic CRM usage

• Strong coordination skills, problem-solving ability, and discipline

�� Key Responsibilities

�� Job Planning & Execution

1. Receive approved Sales Orders (SO) / work instructions from AFS Commercial

2. Plan service execution schedules in coordination with clients

3. Deploy technicians as per job requirements and skill set

4. Ensure technicians report on time to site and start work as scheduled

5. Monitor daily job progress and site status

��‍�� Technician & Site Coordination

1. Allocate manpower, tools, and consumables as required

2. Coordinate with stores for spares or material dispatch

3. Ensure technicians follow safety procedures and site protocols

4. Handle site-level issues and escalate when required

Job Description - JD & KPIs

5. Approve technician attendance and service completion details

�� Documentation & Billing Support

1. Ensure accurate job card entries (service details, dates, signatures)

2. Collect signed job cards, acknowledgments, and completion certificates

3. Verify GRNs, delivery challans, and service reports

4. Share complete and verified documents with AFS Commercial for billing

5. Ensure zero discrepancies in job documentation

��️ CRM Updates & Reporting

1. Update job execution status daily in CRM

2. Close jobs in CRM post completion with all supporting documents

3. Maintain execution tracker (job-wise, technician-wise)

4. Report delays, site issues, or client concerns to seniors immediately

5. Support audits by providing execution records when required

�� Stakeholder Coordination

1. Coordinate with AFS Commercial for job scope clarification

2. Liaise with finance for billing-related clarifications

3. Coordinate with safety team for audits or site compliance

4. Support client communication regarding service schedules and closures

5. Assist seniors in resolving escalated operational issues

�� Key Performance Indicators (KPIs)

• On-time job execution as per committed schedule

• Zero rework due to operational or documentation errors

• Timely submission of billing-ready documents

• CRM job closure accuracy and timeliness

• Client satisfaction and minimal escalations

�� Career Progression Pathway

Job Description - JD & KPIs

Page 3 of 3

Level Title Key Criteria for Progression

Entry Executive – AFS Operations Timely execution, accurate documentation, discipline

Level 1 Senior Executive – Operations Handling multiple sites, technician planning

Level 2 Assistant Manager – Operations Independent site ownership, client handling

Level 3 Manager – Operations Team management, regional operations control

�� Growth Factors

Area Indicator

Execution Discipline Jobs completed within planned timelines

Documentation Accuracy Zero missing or incorrect job records

Coordination Smooth inter-departmental communication

Escalation Readiness Issues escalated within 24 hours

Learning Curve Independent handling of jobs within 2–3 months

�� Evaluations

Quarterly evaluations will be conducted by the Department Head, with HR involvement as required, based on

performance against KPIs, documentation quality, and operational discipline.

Senior QA Automation Engineer (Appium & Selenium – Mobile Automation)

Location: Gurugram

Job Type: Full-time

Experience: 5+ Years

Work Mode: Onsite

About Us:

We specialize in delivering high-quality QA and software testing solutions to both startups

and enterprise clients. Our mission is to build reliable, scalable, and high-performing

software through strong testing practices and continuous innovation. Collaboration, quality,

and ownership drive everything we do.

About the Role:

We are seeking a Senior QA Automation Engineer with strong hands-on expertise in Appium and Selenium to lead mobile automation initiatives within our QA team.

In this role, you will be responsible for designing, developing, and maintaining scalable automation frameworks for Android and iOS applications. You will work closely with cross-functional teams to ensure product quality through robust automation strategies.

If you are passionate about mobile automation and enjoy working in a fast-paced, collaborative environment, we would love to connect with you.

Key Responsibilities:

● Design, develop, and maintain automated test scripts using Appium and Selenium

● Perform automation testing for Android and iOS mobile applications

● Build and enhance scalable and reusable mobile automation frameworks

● Execute functional, regression, integration, and end-to-end test suites

● Collaborate with developers, product managers, and QA teams to understand requirements and define test strategies

● Analyze test results, identify defects, and work closely with development teams for resolution

● Integrate automation suites with CI/CD pipelines (e.g., Jenkins)

● Contribute to API automation and backend validation when required

● Support manual testing activities when needed

● Maintain detailed test documentation, reports, and execution results

Required Qualifications:

● Bachelor’s degree in Computer Science, Engineering, or a related field

● 5+ years of experience in QA automation

● Strong hands-on experience with Appium (Mobile Automation)

● Strong experience with Selenium (Web Automation)

● Proficiency in Java (preferred) or JavaScript

● Solid understanding of mobile automation architecture and Appium internals

● Experience with automation frameworks such as TestNG or JUnit

● Familiarity with Maven, Git, Jenkins, and Postman

● Good understanding of API testing and RESTful services

● Experience integrating automation with CI/CD pipelines

Preferred Skills (Nice to Have):

● Experience with BDD frameworks like Cucumber

● Exposure to real-device testing, emulators, and cloud-based device farms

● Knowledge of mobile CI/CD implementation

● Familiarity with Android Studio, Xcode, and mobile debugging tools

● Strong problem-solving skills and attention to detail

● Good communication and team collaboration skills

Strong enterprise sales executive profile

Mandatory (Experience 1):Must have 2+ years of selling B2B SaaS.

Mandatory (Experience 2): Must have 2+ of experience of selling to enterprise clients OR to manufacturing industry OR selling FinTech product, SAP Product sales/Finance ERP solutions (like invoice processing, vendor management, Source to pay, Compliance solutions).

Mandatory (Sales Skills):Must have experience in end to end sales from lead generation, prospecting, demos, proposal building, negotiation, and deal closure

Mandatory (Stability): Must have stable career history — no frequent job hopping

Mandatory (Note): Final round is F2F (client will handle the travel)

Preferred Companies

Techtron Global, Webshark, Skynetiks Technologies, Datahikes, Nexivo, Sanver, NGenious Solutions, MindQuad Solutions Pvt. Ltd., Leaping Frog Solutions Pvt. Ltd., Direction Software LLP, Cloud Fronts Technologies, Astral Consulting, L&T Technology Services (LTTS), Providian Global Solutions Pvt Ltd, Arisoft, Mondial IT Consultants, Fractal Analytics, Rolta, Indus Net Technologies, Vyom Labs, CLOUDDBTECH, vPhrase, Kentrix, Intellicus

What We Can Offer You

● Young and fast-growing company with a healthy work-life balance

● Great culture based on the following core values

○ Ownership

○ Transparency

○ Courage

○ Customer Obsession

○ Celebration

● Lean structure and no micromanaging. You get to own your work

● The company has turned two so you get a seat on a rocket ship that's just taking off!

● High focus on Learning & Development and monetary support for relevant upskilling

● Competitive compensation along with equity ownership for wealth creation

What You’ll Do

• Provide world-class customer service to both internal and external clients in all

interactions, striving to exceed client expectations.

• Take ownership of customers issues and follow problems through to resolution

within the SLA defined.

• Drive higher NPS through quality and timely resolution of customer issues.

• Coordinate across different departments and follow-up with them to ensure timely

resolution of user service requests.

• Coordinate with other departments to understand internal processes and suggest

changes if required to improve customer service.

• Maintain an orderly workflow according to priorities

• Ability to handle a high volume of requests in a fast-paced environment

• Explain and educate users about Grip’s offerings and its benefits

• Enable RMs manage and nurture relationship with existing and potential investor

• Other duties as assigned

Your Superpowers

• Bachelor’s degree

• Have an understanding of the wealth segment and product offerings (3-5 years’ work

experience in customer service)

• Command on MS Excel

• Strong written and verbal communication skills and ability to communicate with Retail,

HNIs, family office investors would be essential

• Strong phone presence

• Prior experience in financial services industry is preferred

• Should be a team player

We are looking for experienced Odoo Developers with good development skills in Python. Candidates should have hands-on experience in end to end implementation of the custom modules in Odoo.

RESPONSIBILITIES:

• Develop and deploy ERP/ web applications using OpenERP/ Odoo.

• Customize/ develop various modules such as Accounting, POS Sales & CRM, inventory, Purchasing, , Invoice, Website, Google map, Warehouse, MRP, HR, etc.

• Customize various modules and integrate services/ products ranging from payment gateways to hardware devices with Odoo.

• Understand Functional requirements from clients. Provide GAP analysis and transform them into technical requirements.

• Functional knowledge of ERP modules like Accounting, Stock, CRM, Inventory, HR, Sales, Purchasing, Manufacturing, E- Commerce, and Payment gateway.

• Experience in Migrations, Odoo end user training.

• Knowledge of OOP concepts, SQL, HTML and JavaScript.

• Experience in hosting on AWS or other cloud service providers

• Ability to understand client requirements and translate them into business solutions.

• Develop and deploy ERP modules from scratch

• Adopt new and emerging technologies to provide solutions to client needs. Cater to time difference need

• Identify technical issues and provide solutions

• Testing support.

• Develop and customize reports based on client s specifications in the modules like Accounting, Inventory, Manufacturing and HR. Work on Odoo's internal BI reporting tool for live reports

• Skills

• Strong familiarity with the Odoo framework is mandatory.

• Should have a solid knowledge of Python and programming concepts. Contribution for Open Source Projects will be advantageous.

• Good problem solving and analytical skills

Education:

• Bachelor's (Preferred)

Looking to hire Unity Developers who have strong experience in C# programming skills, familiarity with level design & planning, Most importantly we are looking for someone who has worked with Mobile Application Games.

Responsibilities:

Planning and implementing app functionality.
Identifying and fixing code errors and app bottlenecks.
Testing app functionality.
Ensuring products conform to high industry standards.
Maintain a clean codebase with proper naming conventions and standards.

Requirements:
C#, Game Design, Mobile App Development.
Knowledge of Unity, C# scripting, UI development, session management, and publishing app on App Store and Play Store.

Intro

EAGLE Power Holdings aims to launch a portfolio of new energy retail brands, all of which enjoy the efficiency of a single technology platform. We want to do more than offer cheap "green" tariffs, and believe that our range of engaging brands can identify with shifts in consumer preferences (e.g. growth of EV usage), with the value of local communities, and with proactive support of broader ESG causes.

Our long-term strategy is technology-driven, and involves unlocking value through the digitalisation of processes around customer acquisition, engagement, and retention.
Developers at EAGLE flourish in an agile process where collaboration and ego-free communication is valued. We believe in developing working software throughout the entire product development process. We engage in product thinking as a team and cross-functionality among product managers, designers, and domain experts is promoted.

How you fit in

Engineering is the executional function of EAGLE's software delivery wing. As a server-side developer at Eagle, you will take the lead on implementing various software services of our core energy retail infrastructure. Not only are you expected to write clean, tested, and maintainable code, you will also be a central part of a product team that iterates constantly, ships regularly, and learns continuously. You will have the creative freedom for learning, experimenting, and responsible risk-taking in a startup environment.

What your role consists of:

• Develop enterprise-scale backend services using Golang

• Collaborate with engineers, UI/UX designers, and product owners to build & ship new features and maintain/enhance existing ones

• Independently come up with extensible low-level software design. Write modular, tested, readable and performant code

• Debug production issues across services and multiple levels of the stack

• Help inform product prioritisation and scoping decisions by evaluating technical complexity and risk

• Improve engineering standards, tooling, and processes

• Maintain technical documentation

What you bring to this role:

• At least 1-3 years of demonstrated ability to rely on an iterative process to maintain momentum on projects in a distributed, collaborative, agile environment
• An ownership mindset: you should look not only at what you’re asked to do, but ask why you’re doing it and how it impacts on the rest of the product, our customers, and whether it makes sense
• Comfort with low-level engineering and ability to write efficient, performant and tested code
• Think deeply about systems and services and write high-quality code. We work mostly in Golang, with AWS Cloudformation. However, languages can be learned: we care much more about your general engineering skill than - knowledge of a particular language or framework.
• Excellent communication skills and ability to give and receive constructive feedback
• Passion for the whole product process. You will have your specific areas of focus, but we find those that are passionate about the bigger picture collaborate best with cross-functional teams

Where we are

While the company is registered in the UK, the software delivery wing is built to be remote-first. Whether you prefer to be in situ or a digital nomad (or anything in between), you are welcome. We are not inclined to support relocation to London for candidates that are not already based there, as we are a remote-first company. 

What’s in it for you

We offer competitive salaries based on prevailing rates in your local employment market, but there is further room to negotiate if you are the right candidate. In addition to your basic package, you can expect to receive the following benefits:

• Flexible working hours
• Unlimited annual leave
• On-the-job coaching, and access to mentorship by industry and domain thought leaders
• Full or partial sponsorship for professional/skill development courses, certifications, and other learning opportunities (evaluated on a case-by-case basis)
• Monthly allowance package for remote working (coworking membership or cash allowance)

About EAGLE Power Holdings

In a nutshell: Transforming energy retail and supply through cutting-edge software and AI technology

The venture is in ‘stealth mode’ as we lay the foundations for blast-off. It has been launched by a team with a history of entrepreneurial successes. These include one in the climate change space which services the Californian and North America carbon markets, and another which provides highly refined machine learning software to the energy arena in Asia. Both companies were acquired last year. 

This start-up was launched in London at the end of 2020, and will focus on the deregulated energy market in GB. The mission is to discover, or invent, a viable business and operational model for energy retail within the near-zero-cost energy ecosystem that the world is moving towards. This transformation is driven by the ever-decreasing prices of renewables/alternative generation, and by the exponentially growing volumes of national energy system data. We believe these factors have yet to truly disrupt the market, and intend to accelerate the sharing of value back to consumers.