Immigration & Administrative Assistant
Job Description for Immigration & Administrative Assistant
Location: Remote (Work from Home)
Time Zone: Canada & US working hours
Employment Type: Full-Time
Compensation: Based on experience
Reports To: RCIC / Business Lead
About the Role
We are seeking a highly motivated Immigration & Administrative Assistant to join our team. In this role, you will provide critical support to an RCIC-led immigration practice while also managing a variety of administrative and operational tasks. The ideal candidate is detail-oriented, organized, and able to balance multiple priorities in a professional and confidential manner.
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Key Responsibilities
Immigration Support
• Prepare and review immigration applications, supporting documentation, and forms.
• Maintain and update client files, ensuring accuracy and adherence to deadlines.
• Communicate with clients to collect necessary information and provide regular updates on case progress.
• Research immigration programs, requirements, and regulatory changes as needed.
• Safeguard all client information in compliance with privacy and regulatory standards.
Administrative & Business Support
• Manage day-to-day administrative tasks including scheduling, email correspondence, and document preparation.
• Assist with bookkeeping activities such as expense tracking, invoice preparation, payroll support, and record management.
• Coordinate projects, track timelines, and ensure timely follow-ups.
• Conduct research to support business operations, including vendors, suppliers, and process improvements.
• Draft reports, summaries, and spreadsheets for internal use.
• Provide additional administrative support to ensure smooth business operations.
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Qualifications
• Minimum 2 years of experience in relevant field.
• Experience in immigration, legal, or administrative support (preferred).
• Exceptional attention to detail with the ability to handle sensitive information discreetly.
• Strong organizational and time management skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office Suite and Google Workspace.
• Familiarity with bookkeeping or accounting processes.
• Knowledge of the Federal Government Immigration Portal (an asset).
• Strong research skills with the ability to present findings clearly.
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From day one, Smarsh was built on a set of core values that have motivated and sustained us – People First, Inspire Confidence, and Embrace the Impossible. We ask that each of our employees – whether new or old- ingrain these values in our day-to-day decisions, call on them while serving our customers and our peers and apply them when creating the best possible products, we can imagine.
Smarsh is a global leader in natural language processing, artificial intelligence, and machine learning. Smarsh’s SaaS solutions transforms the risk and compliance industry with the first integrated, AI-powered solution for the retention, oversight, and analysis of electronic communications.
About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility, and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like
What You Will Be Doing
As a Total Rewards Analyst you will be responsible for developing, implementing, and administering the entire spectrum of total rewards and not limited to compensation and benefit policies and programs, which support company objectives and local practices. You will also provide HR and leadership with processes and tools that facilitate the administration of equitable quality programs and ensures a competitive market position for the organization. You will be developing and/or participating in compensation/benefit surveys to analyse company’s competitive position. You will be ensuring company compliance with government laws governing both compensation and benefits practices.
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