3D artist

Job Description

Description:

WowPe is a leading fintech company revolutionizing the way businesses handle financial transactions. Our suite of innovative products includes a secure Payment Gateway for seamless online transactions, robust Payouts solutions to streamline bulk payments, and a versatile Point of Sale (POS) system for efficient in store transactions. At WowPe, we’re dedicated to providing user-friendly, scalable, and reliable solutions that empower businesses to grow and succeed in today’s fast-paced digital economy. As a Tech Support at WowPe, you’ll resolve technical issues, troubleshoot POS systems, and assist users with step-by-step guidance. Your problem-solving skills and effective communication will ensure customer satisfaction and smooth operations.

Location: Trinity Circle, Bengaluru, India

A Day in the Life

• Review pending tickets and join team stand-up to set priorities.
• Assist customers via phone, email, or chat, troubleshooting POS system issues.
• Escalate complex cases and collaborate with Product and Engineering teams.
• Log case details, update knowledge base, and share customer feedback.
• End the day by reviewing resolved cases and preparing handovers.

Key Responsibilities

• Respond to customer queries via phone, email, or chat and provide prompt technical support for WowPe POS systems.
• Diagnose and troubleshoot software, hardware, and connectivity issues.
• Escalate unresolved or complex technical problems to the Product and Engineering teams.
• Maintain detailed records of customer interactions and solutions in the support system.
• Update and improve knowledge base articles with new solutions and best practices.
• Ensure customer satisfaction through timely follow-ups and effective problem resolution. 

Basic Qualifications

• Bachelor’s degree in any discipline (BBA/B.Com/BE/B.Tech preferred).
• Strong communication skills (verbal and written).
• Problem-solving mindset and ability to address client queries.
• Basic understanding of sales processes and CRM tools (preferred)
• Knowledge of technical troubleshooting and support (added advantage)
• Eagerness to learn and adapt in a fast-paced environment.

What We Offer

• Comprehensive training and mentorship to enhance your technical and support skills.
• A collaborative work environment with growth opportunities in the fintech space.
• Competitive compensation and exposure to innovative POS solutions.

We are seeking a highly skilled and experienced Offshore Data Engineer . The role involves designing, implementing, and testing data pipelines and products.

Qualifications & Experience:

bachelor's or master's degree in computer science, Information Systems, or a related field.

5+ years of experience in data engineering, with expertise in data architecture and pipeline development.

☁️ Proven experience with GCP, Big Query, Databricks, Airflow, Spark, DBT, and GCP Services.

️ Hands-on experience with ETL processes, SQL, PostgreSQL, MySQL, MongoDB, Cassandra.

Strong proficiency in Python and data modelling.

Experience in testing and validation of data pipelines.

Preferred: Experience with eCommerce systems, data visualization tools (Tableau, Looker), and cloud certifications.

If you meet the above criteria and are interested, please share your updated CV along with the following details:

Total Experience:

Current CTC:

Expected CTC:

Current Location:

Preferred Location:

Notice Period / Last Working Day (if serving notice):

⚠️ Kindly share your details only if you have not applied recently or are not currently in the interview process for any open roles at Xebia.

Looking forward to your response!

The Business Development Manager will be responsible for identifying and pursuing new business opportunities, building and maintaining strong relationships with clients, and driving revenue growth. The ideal candidate is a strategic thinker with a proven track record of success in business development and sales.

Key Responsibilities:

Identify, evaluate, and pursue new business opportunities to achieve revenue and growth targets.

Develop and implement strategic business development plans to expand the company's customer base and market presence.

Build and maintain strong, long-lasting client relationships through regular communication and by understanding their needs.

Conduct market research to identify new trends, opportunities, and competitive activities.

Collaborate with internal teams to develop customized proposals, presentations, and sales strategies.

Negotiate contracts and agreements with clients, ensuring mutually beneficial outcomes.

Track and report on business development activities, including pipeline status, revenue forecasts, and market feedback.

Represent the company at industry events, conferences, and trade shows to network and promote the company's offerings.

Stay up-to-date with industry trends and competitors to identify new business opportunities and potential partnerships.

Provide feedback to senior management on market trends, competition, and customer feedback to help shape the company's strategic direction.

Qualifications:

Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.

Proven experience as a Business Development Manager, Sales Manager, or similar role.

Strong understanding of the market, industry trends, and competitive landscape.

Excellent communication, negotiation, and presentation skills.

Ability to build and maintain relationships with clients and stakeholders.

Strong problem-solving skills and the ability to think strategically.

Proficiency in CRM software and Microsoft Office Suite.

Self-motivated, goal-oriented, and able to work independently as well as part of a team.

The Technical Lead should be well versed with Node.js, React js, AWS, Microsoft Azure, flutter, scalable cloud architecture.

He/she will be working directly under the CEO and will act as both a technology and business expert, making decisions that will impact the current and future operations of the company. 

Responsibilities:

• Setting a vision for how technology will be used in the company.

• Ensuring that the tech team meets the company’s short and long term needs.

• Outline the goals for research and development. 

• Creating timelines for the development and deployment of all product requirements. 

• Acting as a mentor to the tech team members. 

• Maintaining a consumer-focused outlook and aiding in the delivery of new features.

• Managing technology budgets and time frames.

• Driving and planning sprints and ensuring a high tech team velocity.

• Staying on top of technology trends and developments.

• Ensuring all technology practices adhere to regulatory standards.

• Ensuring that there is no system downtime and all products are working seamless.

Requirements /Qualifications:

• Exceptional communication skills (both verbal and written). 

• Self-motivated with diligent work ethic, a business acumen, enthusiastic and passionate, exceptional team management skills. 

• Should be well versed with Node.js, React js, AWS, Microsoft Azure, flutter, scalable cloud architecture.

• Extensive industry knowledge with an eye towards the future.

• Proactive and efficient time management.

• Ability to delegate efficiently. 

• Should have managed and set up teams. 

• Process orientation.

• 5+ years of experience as an Engineering head.
  
  Salary will be based upon industries standard 

• Develop and execute influencer marketing strategies and creative

campaigns

• Identify and build relationships with prominent influencers
• Building an influencer ecosystem for e-commerce/start-ups.
• Research relevant influencers and contact them.
• Build good relationships with influencers.
• Negotiating with influencers
• Monitor influencer activity, analyse their performance, identify areas

of improvement, and recommend

• Research relevant industry experts, competitors.
• Brainstorm new, creative approaches to influencer/ affiliate/

collaboration campaigns.

• Liaising with the marketing team to create and coordinate

marketing strateg

The Application Developer will be responsible for developing custom solutions specializing in C# and NET technologies to support the overall enterprise application initiatives Guides team members in

Adhere to NET framework for automation projects to ensure manageability and maintainability of ode base

7+ years of work experience in developing Business IT Applications, Digital technologies, and Platform implementation

Practical experience of developing machine learning systems

Strong software skills in Python/R/C#

Experience in using machine learning frameworks and libraries such as TensorFlow a plus

Lead and work with ML engineers and data scientists to build smart automation & ML applications

Strong software troubleshooting skills, and an understanding of programming constructs in C# NET, in a MS Windows based enterprise software environment

Lead and work with ML engineers and data scientists to build smart commerce services & ML applications

Identify what kind of data in which format should be collected in order to solve the problem

Strong understanding of programming concepts and a programming background with C# NET

Strong understanding of Process Design documents, Technical Design documents and BPMN 20 standards

Strong understanding of web technologies, HTML, CSS, JavaScript, xml, xaml

Strong understanding of relational database design, writing queries and stored procedures with MySQL or Microsoft SQL

Strong understanding of Object Oriented Analysis and Development within large enterprise level applications