IT operations manager

Job description

LXL Ideas transforms education through innovative programs and events. We are looking for an Inside Sales Manager to drive sales of subscriptions and memberships to schools and promote participation in our educational events.

Role Overview:

The ideal candidate will be responsible for lead generation and building a pipeline of high-quality prospects. As a manager, you will oversee the inside sales team and act as a strategic partner, focusing on long-term sales strategies.

Key Goals:

• Achieve Sales Targets: Meet or exceed sales quotas and targets set by the company, often measured in terms of revenue, number of deals closed, or new business acquired.
• Generate Leads: Identify and qualify potential business clients through various methods such as cold calling, email campaigns, and social media outreach.
• Build and Maintain Relationships: Develop strong relationships with key decision-makers within client organizations to facilitate long-term business partnerships and repeat sales.
• in: Implement strategies to ensure high levels of customer satisfaction and loyalty, aiming to reduce churn and increase upsell opportunities.
• Expand Market Share: Identify and penetrate new market segments or geographic areas to broaden the company’s customer base.

Responsibilities:

• Lead Generation: Research and identify potential leads, conduct outreach to prospects, and create opportunities for initial contact and engagement.
• Sales Presentations: Conduct virtual or in-person presentations and demonstrations of products or services to potential clients, highlighting the value and benefits relevant to their needs.
• Proposal Development: Prepare and deliver tailored proposals, including pricing and contract terms, that address the specific requirements of each client.
• Negotiation and Closing: Negotiate terms and conditions of sales agreements, handle objections, and close deals to achieve sales targets.
• CRM Management: Use Customer Relationship Management (CRM) software to track interactions, manage the sales pipeline, and maintain accurate records of client communications and progress.
• Market Research: Stay informed about industry trends, competitor activities, and market conditions to effectively position the company’s products or services.
• Collaboration: Work closely with marketing, customer service, and product teams to ensure alignment in messaging, support, and delivery of client solutions.
• Reporting: Provide regular updates and reports on sales activities, pipeline status, and performance metrics to management.
• Customer Service: Address and resolve any issues or concerns from clients promptly and professionally to ensure a positive experience and ongoing relationship.
• Training and Development: Continuously improve sales skills and product knowledge through training, workshops, and self-study to stay competitive and effective in the role.

Qualifications:

• Bachelor’s degree or equivalent experience.
• 2-3 years of relevant management experience.
• Excellent communication skills.
• Strong team player.
• Self-starter with a proactive approach.

An Inside Sales Executive in a B2B environment needs to be highly motivated, persuasive, and skilled in relationship-building to succeed in this dynamic and challenging role.

Strong Customer Success Manager / Implementation Manager / Post-Sales Enterprise Delivery Profiles

Mandatory (Experience 1): Must have 6+ years of relevant experience in customer-facing Customer Success / Account Management / Implementation roles.

Mandatory (Experience 2): Must have 3+ years of hands-on experience supporting enterprise customers in North America and/or Europe

Mandatory (Experience 3): Must have owned end-to-end enterprise customer implementations, including discovery, onboarding, integrations, go-live, and stabilization.

Mandatory (Experience 4): Must have experience working with CXO / VP / Director-level stakeholders as primary points of contact (POCs) for enterprise accounts.

Mandatory (Experience 5): Must have managed enterprise accounts with ACV / ARR of at least USD 40K+, and owned commercial outcomes such as renewals, expansions, upsells, and retention (NRR).

Mandatory (Experience 6): Must have worked in B2B SaaS companies with complex technical products

Mandatory (Experience 7): Must have a conceptual understanding of SaaS architecture and APIs, with the ability to troubleshoot workflows and coordinate closely with engineering and product teams (hands-on coding not required).

Mandatory (Compensation): Candidate's Current CTC should not be less than 27 LPA.

JOB DESCRIPTION FOR CONTENT WRITER ROLE 

Company Overview 

Boolment Software Development Pvt. Ltd. is a fast-growing technology company delivering innovative software solutions across diverse industries. Our mission is to empower businesses through scalable and high-quality technology products. We foster a culture of innovation, collaboration, and continuous learning, providing employees with opportunities to work on cutting-edge technologies and projects. 

Job Title: Content Writer 

Department: Digital Marketing & Communications 

Location: Gurgaon, Haryana 

Employment Type: Full-Time / Internship (3 months) 

Working Mode: On-site 

Shifts: 6 Days (9:30 AM – 6:30 PM) 

Reporting To: Manager 

Vacancies: 3-5 

Experience: 0–3 years (Freshers eligible) 

Salary Range: ₹3 LPA – ₹6.5 LPA | Internship Stipend: ₹0–₹15,000/month  

Job Summary 

We are seeking a creative and detail-oriented Content Writer to join our dynamic digital marketing team. The ideal candidate will be responsible for creating, optimizing, and managing high-quality written content across multiple platforms, including websites, blogs, case studies, social media, and marketing campaigns. You will collaborate closely with designers, SEO analysts, and developers to craft content that enhances user engagement, drives organic traffic, and strengthens Boolment’s online presence. 

Key Responsibilities 

• Researching and creating engaging content for websites, blogs, social media, and marketing channels. 
• Developing content strategies that align with the organization’s goals and target audience. 
• Collaborating with marketing and design teams to ensure cohesive brand messaging. 
• Conducting thorough proofreading and editing to ensure content is error-free and adheres to style guidelines. 
• Conducting SEO keyword research and implementing SEO strategies. 
• Ensuring all-around consistency (style, tone, and brand voice). 
• Crafting compelling headlines, taglines, and meta descriptions to capture audience attention. 
• Staying up-to-date with industry trends, content marketing best practices, and audience preferences. 
• Participating in brainstorming sessions to generate creative and innovative concepts. 

Must-Have Skills 

• Exceptional writing and editing skills, with strong command of grammar and syntax. 
• Strong research skills to gather accurate and authentic information. 
• Ability to adapt writing style to match brand voice and target audience. 
• Strong communication and interpersonal skills. 
• Time management and ability to meet deadlines consistently. 
• Understanding of SEO principles and content optimization. 
• Attention to detail and accuracy in content creation. 

Good-to-Have Skills 

• Experience in content planning and strategy development. 
• Knowledge of copyright, plagiarism, and ethical considerations in content creation. 
• Ability to generate creative and persuasive copy for marketing campaigns. 
• Familiarity with content performance analysis and engagement metrics. 

Qualification & Soft Skills 

• Education: Bachelor’s / Master’s degree in English, Mass Communication, Journalism, Marketing, or related field 
• Strong verbal and written communication skills 
• Analytical thinking and adaptability to different writing tones 
• Enthusiastic learner with a growth mindset 
• Team player who thrives in a fast-paced environment 

Compensation & Benefits 

• Competitive salary (based on experience) 
• Health & Medical Insurance, Gratuity, and Retirement Benefits 
• Paid Leaves, Travel Reimbursements, and Performance Bonuses 
• Access to online training programs, certifications, and mentorship 
• Cross-functional exposure to design, development, and marketing teams 
• Career advancement opportunities in digital content and marketing strategy 

About Quantela

We are a technology company that offers outcomes business models. We empower our customers with the right digital infrastructure to deliver greater economic, social, and environmental outcomes for their constituents.

When the company was founded in 2015, we specialized in smart cities technology alone. Today, working with cities and towns; utilities, and public venues, our team of 280+ experts offer a vast array of outcomes business models through technologies like digital advertising, smart lighting, smart traffic, and digitized citizen services.

We pride ourselves on our agility, innovation, and passion to use technology for a higher purpose. Unlike other technology companies, we tailor our offerings (what we can digitize) and the business model (how we partner with our customer to deliver that digitization) to drive measurable impact where our customers need it most. Over the last several months alone, we have served customers to deliver outcomes like increased medical response times to save lives; reduced traffic congestion to keep cities moving and created new revenue streams to tackle societal issues like homelessness.

We are headquartered in Billerica, Massachusetts in the United States with offices across Europe, and Asia.

The company has been recognized with the World Economic Forum’s ‘Technology Pioneers’ award in 2019 and CRN’s IoT Innovation Award in 2020.

For latest news and updates please visit us at www.quantela.com

Overview of the Role

The ideal candidate should have automation skills to automate Infrastructure, microservices deployment through automation tools. Should be handling Kubernetes cluster in Production, both cloud and on-premise

Key Responsibilities

• Overall 6+ Years of experience and should have handled Production Kubernetes Cluster both on Cloud and On-premises environments.
• Build monitoring that alerts on symptoms rather than on outages.
• Should migrate VM based applications to Kubernetes cluster.
• Automate Infrastructure component provision.
• Document every task, your findings turn into repeatable actions and then into automation.
• Follow the Agile process and plan the work accordingly.

Must have Skills

• Knowledge on container solutions like Docker, Kubernetes and understanding of Virtualization concepts.
• Experience in Configuration Management Tools like Ansible, Chef.
• Experience with Terraform, Cloud Formation or other infrastructure as code tools.
• Experience with CI/CD in Jenkins.
• Good knowledge of AWS/Azure cloud environments.
• Good hands-on experience on webservers like Nginx, Apache, tomcat configuration, and administration.
• Experience working with and maintaining package management systems (e.g., Artifactory, APT).
• Knowledge of scripting in PowerShell/Python/Bash/
• Experience building automation and pipelines (integration, testing, deployment)
• Experience with Docker containers (images and registry management).
• Understanding of metrics collectors such as Metricbeat, Heartbeat or Prometheus is good to have.
• Ability to work collaboratively on a cross-functional team with a wide range of experience levels
• Ability to analyze existing services and identify technical debt to work.

Desired Background

Bachelors/Masters degree in Computer Science or Computer Applications

What you’ll do 💯

• Work closely with recruiters/hiring managers to understand customer pain points and opportunities for features and improvements

• Developing the exact pixel-perfect & Responsive UI from the designs provided
• Lead or participate in design reviews, code reviews and architecture evolution discussions. quality & performance goals

  development efficiency.
  
  

• At least 2 Years of relevant work experience in React JS
• Experience in developing responsive Web Applications Development and reusable UI elements

• Architect and develop scalable and maintainable applications
• Expert Programming experience in HTML, CSS, JavaScript and React JS with the expertise to fuse these with modern web development practices

• At least 3 year of experience in UI/UX and product design
• A clear sense and taste in good visual design
• Good knowledge in design fundamentals, such as design thinking frameworks, with the ability to take on a structured approach in solving problems
• Deep empathy and interest in keeping your customers point of view in the forefront, constantly bringing questions back to what will serve them best
• Have proven design chops, experience shipping products, and understand what it takes to build valuable and meaningful experiences.
• Ability to thrive in startups with a fast-paced environment and take ownership for working through ambiguity

• Work on design projects across the entire product lifecycle and multiple product launches
• Work and partner closely with engineering, product, and business partners to find sophisticated but practical solutions to design challenges.
• Compile research, create user flows & design mockups and high-fidelity user interfaces
• Find creative ways to solve UX problems (e.g. usability, findability). Identify design problems and devise elegant solutions.
• Provide design thinking and leadership to develop the right product strategy to tackle problems and come up with solutions that delight our users.
• Take full ownership of your work, and take responsibility for every last detail, every step of the way.

Application Architect Role
Responsible for application design – end to end data flow
Design integration for all end points between 6 solution streams - APPD, SolarWinds, Thousand eyes, Nagios, Grafana &  Moogsoft
Participate and lead integration workshops with OCBC and 6 solution streams
Work with NTT Infra architect & with SME from each stream of the 6 solution streams to understand and compile the integrated data flow
Responsible to create the integrated Low Level Design doc
Good communication skills with English language
Offshore is ok

Kindly let us know if you are able to find an architect to onboard within 1 or 2 weeks.