IT Sales Executive – International Telesales

We're looking for candidates with experience with IT services sales only for this role. The candidate will be responsible for generating IT (Information Technology) sales and business, developing relationships with new clients, making sales visits and presentations, maintaining advanced knowledge of services, and establishing and meeting sales goals. The official designation would be Customer Success Executive.

Job Responsibilities

• Assist the sales team in lead generation and prospecting by using various online and offline tools and methods like cold calling, emails, events etc.
• Identify potential clients and establish relationships to understand their needs and requirements.
• Schedule appointments and demos for the sales team with qualified prospects.
• Provide excellent customer service by responding promptly to inquiries and concerns.
• Collaborate with other departments, such as marketing and customer service, to ensure customer satisfaction and retention.
• Liaise with technical team and marketing team for product marketing
• Achieve annual and quarterly order and revenue targets
• Suggest upgrades and services that may be of interest to clients.
• Negotiate with clients to secure the most attractive prices.
• Develop sales presentations, proposals, and contracts.
• Review clients' feedback and implement necessary changes.
• Remain in tune with trends in consumption to ensure that our offerings remain relevant.

Mandatory Skills:

• 2 years of Experience in IT Service Sales.
• MBA in marketing, business administration, or similar.
• Strong written and verbal communication skills.
• Excellent customer service and interpersonal skills.
• Ability to work independently and as part of a team.
• Should be good with decision-making and problem-solving skills
• Strong organizational and time-management skills.
• Ability to generate revenue by identifying pain points and suggesting suitable services.
• Great networking skills.

Benefits:

• Fantastic company culture.
• No politics. Just pure work and play!
• Very approachable and helpful seniors and peers.
• Get a chance to shape your career in one of the fastest-growing and dynamic spaces.
• Lots of creative freedom!
• Lots of fun at the workplace.
• Frequent fun activities to make work even more enjoyable :)

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are:

As an Advisor your sole responsibility is positioning yourself as the subject matter expert on software business growth through the effective use of technology. The Advisor utilizes their expertise in business process/change management and software technologies by implementing software best practices and ensuring adoption and success with HighLevel software. Including detailed onboarding playbooks and building relationships with customers, business needs, and company.

Requirements:

• Listen and fully understand customer requirements and ‘pain points’ and translate customer requirements into implementation plans.
• Develop, coordinate, and execute implementation/upgrade/conversion project plans, task schedules, and resource activities to ensure on-time and effective project delivery.
• Design, create and manage applications, and software integration/migration deployments.
• Implementation services are delivered within scope or manage any changes in project scope, plans.
• Identify potential issues and collaborate with leadership when needed, to develop contingency
• Working with other departments and personnel to ensure information on customer needs are communicated.
• Follow up relentlessly with lagging or non-engaging accounts to ensure they implement HighLevel successfully in their business.
• Assist in Educational webinars, workshops, and more.
• Staying up to date with product features and releases.
• Identifies opportunities to streamline procedures, enhance revenue and improve product efficiency.
• Updates customer journey playbooks.
• Demonstrate technical acumen to convert plans into workable solutions.
• Communicate a passion for customer success with a team player attitude.
• Monitor, anticipate, and exceed customer adoption and usage metrics (i.e., renewals and net promoter scores).
• Conduct analysis of approved customer content and create a transition plan or migration plan.
• Advise customers on best practices, risks, and changes that impact institutional processes and timelines.
• Responsible for driving consulting milestones and achieving the agreed-upon implementation
• schedule.
• Provide guidance to customers to address critical and/or outstanding issues impacting the
• successful Implementation.
• Actively lead the consulting engagement throughout the implementation.
• Drive collaboration between internal functional teams and customers to achieve milestones and deliverables.
• Handle basic support requests during the implementation phase.
• Develop a strong rapport with new accounts to ensure they are enthusiastic about HighLevel and set up for long-term success.
• Always looking for ways to improve our onboarding delivery.
• Maintain product knowledge and consistent education.
• Cross-training with other success functions.
• Other duties may be assigned and/or modified as business needs change

Responsibilities:

• Associate degree or equivalent work experience and a minimum of two years of Customer success/software implementation/consulting experience or technical support.
• 2-3 years of experience using HighLevel or other similar vertical solutions.
• Strong skills, tact and diplomacy in dealing with sensitive customer issues, with exceptional follow-through ability and communication skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Knowledge of internal systems preferred (HighLevel, Freshdesk, etc.).
• Strong understanding and proficiency in software solutions and professional service offerings.
• 2+ years of customer consulting work experience preferred.
• 2+ years of marketing experience is a plus!
• Strong verbal and written communication skills.
• IT technical skills and platform integrations.
• Experience in managing a diverse group and training each according to company standards.
• Great communication skills, verbal, written, and presentation capabilities with both customers and leadership.
• Self-starter, with a strong sense of ownership, assertive follow-through, and a passion for the highest level of customer satisfaction.
• Ability to handle the ambiguity that arises from time to time in a dynamic and fast-paced collaborative work environment.
• Strong analytical and organizational skills with superior attention to detail.
• Ability to produce high-quality documents, SOP’s and customer journey Playbooks.
• Strong computer literacy, including MS Office Suite, Internet applications, and comfort and ability

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Apply for this job

  Excellent communication and interpersonal skills

   Ability to multitask, prioritize, and manage time effectively

   Strong analytical and problem-solving skills

   Understanding of sales performance metrics

   Experience in the telecommunications industry is a plus

   Proficient in MS Office

   Utilize your extensive network and contacts in acquisition to drive sales and achieve revenue targets.

   Should be flexible to do market visits any areas in Bangalore.

   Upselling/Cross selling/pitching of new products/Product penetration

   Take ownership of promoting the brand and products in the market.

   Utilise your extensive network and contacts in acquisition to drive sales and achieve revenue targets.

COMPANY DESCRIPTION : 

NNIIT is a pioneering Edtech start-up with the goal of empowering individuals in the digital age. We are actively seeking talented individuals to join our dynamic team in Hyderabad. If you meet the qualifications and are passionate about making an impact in the Ed-tech sector, keep reading!

JOB DESCRIPTION :

Company: NNIIT (On-Roll)

Salary: 20000K per month + Travelling allowance

Job Location: Hyderabad (On site)

ROLE DESCRIPTION :

This is a part-time remote role for an Offline Teacher. The teacher will be responsible for lesson planning, communication with students and parents, education and curriculum development, and teaching. The teacher will work remotely with students in grades 6-12 and provide them with one-on-one support to ensure their success.

QUALIFICATIONS :

• Experience in lesson planning and curriculum development
• Strong communication skills to effectively communicate with students and parents
• Experience in the education field and a passion for teaching
• Ability to work independently and remotely
• Bachelor's degree in Education or related field
• Additional qualifications in teaching, such as a teaching certification, is a plus.

ADDITIONAL INFORMATION :

Industry: E-Learning Providers

Employment Type: Part-Time

Job Functions: Offline Teaching , Mainly for NEET & JEE MAINS

Role

Being a part of the Products / Software Engineering team, this member is expected to work with the existing development team. Key responsibilities of this role include MS Tech stack-based applications as per the product roadmap / project scope. Coordinate with co-developers and contribute to all phases of the development lifecycle.

Experience

Around 4 years of experience in creating and implementing Web-based applications using

C#, ASP.net, Web API, MVC, Micro Services, JavaScript and SQL Server.

Familiarity or exposure to CI / CD, Dev Ops such as Dockers, containers, Azure, Pipeline is

highly recommended

Ability to work in an Agile, fast-paced environment, and learn rapidly.

Bachelor degree in computer science, computer engineering or similar.

Familiar with object-oriented development, design patterns and specifically in .NET

Framework (C#) with a strong background in web-based development and service-oriented

Architecture.

Expert in HTML, CSS, JavaScript, JQuery, JSON.

Writing clean, readable, and easily maintainable code.

Must have knowledge of project/task management tools like Jira,

Familiarity with Version Control like Bitbucket, Git etc.

Understanding of UI, cross-browser compatibility and web standards.

Build features and applications with responsive design

Good English communication skills, written and spoken.

Able to work with minimum supervision as well as perform under pressure and meet

Deadlines.

  Write and post technical job descriptions 

  Parse specialized skills and qualifications to screen IT resumes 

  Perform pre-screening calls to analyze applicants’ abilities 

  Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions) 

  Coordinate with IT team leaders to forecast department goals and hiring needs 

  Craft and send personalized recruiting emails with current job openings to passive candidates 

  Participate in tech conferences and meetups to network with IT professionals 

  Compose job offer letters 

  Onboard new hires  

Purpose of the Job:

Will be the face of the organization in terms of attracting talent, the incumbent will be handling entire recruitment life cycle – sourcing, screening, interviewing, selecting, salary negotiation an on boarding. The goal is to understand the ongoing hiring mandates and strategically hire to ensure the business continuity. Flexible and versatile to diversified hiring.

Key Deliverables:

• Would be responsible to lead entire TnA cycle
• To identify prospective candidates using a variety of channels.
• Assessing candidate and their suitability in terms of the experience, technical knowledge and the organizations culture.
• Research and develop a sustainable strategy pertaining to diversity hiring.
• Research into competitors and market place
• Define job description and document specifications for business and corporate positions.
• Adhere to the company’s recruitment metrics, such as time-to-hire and cost-per-hire.
• Identify areas where there can be improvement and pitch in strategies that will help in making the recruitment process much more efficient.
• Follow-up references and check credits.
• Manage Recruitment Partners and maintain a healthy source mix.
• Will be responsible in monitoring hiring for centers PAN India

Skills / Competency required:

• 7+ years of experience in talent acquisition with excellent understanding of recruitment processes
• Excellent communication skills written and verbal in English, Tamil and Hindi
• Well versed with latest sourcing tools and good knowledge of candidate selection methods
• Critical thinker and problem-solving skills.  
• Good interpersonal, presentation and communication skills
• Team player
• Good time-management skills
• Strong planning and execution skills
• Negotiation skills
• Strong in Head Hunting and Industry mapping.

• Cold calling, relationship building, follow up through emails.
• Generating new sales orders.
• Acting as a bridge between customers & the company.
• Identify relevant new business opportunities
• Efficiently and effectively process assigned opportunities into new business sales
• Research and build new and existing prospect accounts (i.e., adding contacts, sending regular emails, appointment setting)
• Consistently meet or exceed monthly and quarterly sales targets to secure new business

Specific Skill Set:

• Must be Very Good at English & Kannada Communication.
• Should have at least 2 years of experience as a Sales promoter in the medical field.
• A strong desire to become a sales professional.

• Work on large-scale, custom distributed software systems using JavaScript,
• Node (ReactJS, VueJs) and the likes
• We work almost exclusively on customer site providing a mix of delivery and
• consulting services, so you'll be flexible about travel
• Employ Agile development including task estimation, test automation, deployment automation, and Continuous Integration to improve overall execution speed and product quality
• Work in a dynamic, collaborative, transparent, non-hierarchical, and ego-free culture where your talent is valued over a designation or title
• Spread the word about best practices in software development inside and outside
• Equal Experts community like Expert Talks

• 3 + years of Hands-on development and delivery experience with JavaScript, and frameworks the likes
• HTML, CSS, React Js, Vue Js, Webpack, Grunt, Gulp.
• Testing tools like Jasmine, Jest, Enzyme
• Passion for software engineering and craftsman-like coding prowess
• Great OO skills, including strong design patterns knowledge
• Experience working with Agile, TDD, Lean, and/or Continuous Delivery approaches and best practices, such as Extreme Programming (XP)
• Enthusiastic to work collaboratively with people and sharing your ideas to solve real business problems.