
IT Operations Engineer - Arcitech AI
Full-time
Navi Mumbai, Maharashtra, India
Position: IT Operations Engineer
Location: Vashi
Employment Type: Full-time
About the Role :
We are seeking an experienced and versatile IT & Desktop Engineer with 3–5 years of hands-on experience
in IT infrastructure support, server management, desktop troubleshooting, and cloud technologies
(AWS/Azure). This role includes system administration, network support, desktop management, and security
operations. The ideal candidate should be capable of handling end-user support as well as backend IT
operations, ensuring smooth functioning of servers, networks, and endpoint devices.
Key Responsibilities
• Manage and maintain servers including installation, configuration, patching, and performance
monitoring.
• Perform routine server administration tasks such as backups, security updates, IAM and logs.
• Manage Active Directory, Group Policies, and access permissions.
• Troubleshoot system and application issues across Windows/Linux.
• Ensure uptime, availability, and reliability of IT infrastructure.
• Support IT security operations including antivirus, firewalls, and vulnerability fixes.
• Maintain IT documentation, SOPs, and configuration records.
• Provide L1/L2 end-user support for desktops, laptops, printers, and other endpoint devices.
• Install, upgrade, and troubleshoot Windows/Mac/Linux OS on client systems.
• Diagnose and resolve hardware, software, and peripheral issues.
• Configure and manage endpoint security tools and policies.
• Manage CCTV configuration, monitoring, and backup processes.
• Perform LAN/WAN troubleshooting including switches, routers, Wi-Fi, and cabling.
• Handle network troubleshooting (DNS, DHCP, IP conflicts, connectivity issues).
• Set up new user profiles, email accounts, and access privileges.
• Support remote users using VPN and remote access tools.
• Oversee identity and access lifecycle (SSO, MFA setups).
• Configure network devices and enforce basic network security standards.
• Monitor security alerts & escalate incidents when necessary.
• Assist in implementing security policies, compliance controls & patching plans.
• Support cloud resources setup, IAM access, and monitoring.
• Monitor systems through tools like Grafana, CloudWatch, Zabbix, or similar.
• Manage license renewals & vendor coordination.
• Support biometric devices & access control systems.
• Assist HR/Operations during onboarding/offboarding processes.
• Collaborate with cross-functional teams to improve IT workflows.
• Participate in IT audits and compliance reviews.
• Conduct periodic infrastructure health checks.
• Identify automation opportunities in IT operations.
• Support procurement decisions for IT equipment & services.
• Perform root-cause analysis for major incidents.
Technical Skills Required
• Windows & Linux server management
• LAN/WAN troubleshooting & network diagnostics
• CCTV configuration and backup management
• Endpoint device configuration & management
• Asset management
• Networking knowledge: DNS, DHCP, TCP/IP, Routing, Switching
• Backup tools & disaster recovery
• IT ticketing systems & ITIL processes
• Security tools: antivirus, EDR, endpoint protection
• Basic cloud concepts (AWS/Azure)
Industry
- IT Services and IT Consulting
Employment Type
Full-time

About Arcot AI Solution Private Limited
About
Arcot Group's role in tech innovation, accelerating business with ventures, funding, and AI-driven consulting services across industries.
Candid answers by the company
Mumbai, Pune, Hyderabad, Bangalore
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About the Role
We’re looking for a highly organized and proactive individual who can seamlessly manage office operations, support the CEO, and drive talent sourcing initiatives. This role is perfect for someone who enjoys taking ownership, multitasking, and interacting with people, while also having a sharp eye for identifying the right talent.
Key Responsibilities
1. Administrative & Office Management
● Oversee day-to-day office administration and ensure smooth functioning
● Manage vendor coordination (housekeeping, travel, office supplies, etc.)
● Handle asset management, including tracking and maintenance of office equipment
● Maintain records, documentation, and filing systems
2. Travel & Logistics
● Handle end-to-end travel bookings (flights, hotels, cabs)
● Plan itineraries and ensure seamless coordination
● Maintain travel records and expense documentation
3. Executive Assistant to the CEO
● Provide support with paperwork, documentation, and follow-ups
● Assist with scheduling, meeting coordination, and calendar management
● Track action items and ensure timely execution
● Maintain confidentiality at all times
4. Employee Engagement & Events
● Organize small office events, celebrations, and team activities
● Support logistics for internal meetings and engagement initiatives
Requirements
● Graduated in any discipline
● 1-2 years of experience in admin/EA
● Excellent organizational and multitasking abilities
● Good communication and stakeholder management skills
● Fluent in English and Hindi
● Comfortable with MS Office / Google Workspace
Key Skills
● Vendor management & coordination
● Execution and follow-through
● Attention to detail
● Time management and ownership
Position Brief:
We are seeking a highly motivated and skilled Lead Generation Specialist to join our team. The ideal
candidate will be responsible for researching and identifying potential leads, qualifying them, and initiating
outreach campaigns to generate interest and ultimately drive sales opportunities. This role requires a
strategic thinker who can leverage various tools and techniques to uncover valuable leads and nurture them
through the sales funnel.
Key Responsibilities:
Research and identify potential leads through various channels such as online databases, social media
platforms, industry events, and networking.
Utilize tools and techniques to gather relevant data and insights on target companies and individuals.
Develop and implement lead generation strategies to attract and engage prospects.
Conduct outreach campaigns via email, phone calls, and other channels to qualify leads and initiate
contact.
Collaborate with sales and marketing teams to align lead generation efforts with business objectives.
Track and analyze key metrics to measure the effectiveness of lead generation activities and optimize
strategies accordingly.
Maintain accurate records of leads and communication activities in excel or relevant CRM software.
Stay informed about industry trends, market dynamics, and competitor activities to identify new
opportunities for lead generation.
Qualifications:
Bachelor’s degree in marketing, Business Administration, or a related field.
Strong research and analytical skills with the ability to gather and interpret data effectively.
Excellent communication and interpersonal skills, with the ability to engage with prospect
professionally.
Self-motivated and results-oriented with a passion for driving business growth.
Ability to work independently as well as collaborate with cross-functional teams.
Detail-oriented with strong organizational and time management skills.
For experienced additional requirements:
Proven experience in lead generation, preferably in a B2B environment.
Familiarity with CRM software and other lead management tools.
Python/Django Developer will be responsible for implementing the relevant Server-Side Architecture for a Web Application based on the client's requirement for new and existing products. The primary focus will be on the development of software packages ensuring high quality and ease of usability to requests from various teams.
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- Writing reusable, testable and efficient code
- Design and Implementation of low-latency, user-friendly web and mobile-based applications
- Devise and develop user-friendly software solutions for automation of industry processes
- Contribute to design reviews and discussions across software teams.
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- Strong programming skills in Python/Django
- Experience with Angular, JavaScript frameworks/libraries
- Hands-on experience with MySQL, PostgreSQL or other RDBMS
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- Familiarity with software collaboration tools - GIT
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- Excellent English language communication skills, both written and verbal.
- High level of innovation and motivation
We are looking for an Android Developer who possesses a passion for pushing
mobile technologies to the limits. This Android app developer will work with their US-
based counterpart to design and build the next generation of our mobile applications.
This job requires both Android System and UI development competence.
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Design and build advanced applications for the Android platform
Collaborate with cross-functional teams to define, design, and ship new features
Work with outside data sources and APIs
Unit-test code for robustness, including edge cases, usability, and general reliability
Work on bug fixing and improving application performance
Continuously discover, evaluate, and implement new technologies to maximize
development efficiency
Requirements
BS/MS degree in Computer Science, Engineering or a related subject
Proven software development experience and Android skills development
Proven working experience in Android app development and
Have published at least one original Android app
Experience with Android SDK
Experience working with remote data via REST and JSON
Experience with third-party libraries and APIs
Working knowledge of the general mobile landscape, architectures, trends, and
emerging technologies
Solid understanding of the full mobile development life cycle
- 3-5 years of HR/IT Recruiter experience with excellent communication.
- Excellent computer skills: Microsoft Office, Outlook and Internet.
- Preferred both male and female candidates.
Extra Benefits:1) Special Incentives
2) Attractive Bonus
3) Enthusiastic work Environment
Who We Are
We build innovative technology everyday!
Crediwatch is a ‘Data Insights-as-a-service’ company that provides lenders, businesses with actionable credit intelligence on private entities they need to improve trust and increase their lending and trading activity. Crediwatch is in the business of extracting valuable insights by applying artificial intelligence and deep learning and delivering them to chief decision makers. We believe in zero human touch and building systems to augment human intelligence. We do this by deploying the latest practical AI and technology tools that provide the most reliable comprehensive real time inputs.
Each day at Crediwatch is about striving for transparent insights, analysis and accurate results. If this aligns with your interests and aspirations, we have interesting positions for you.
For more information, please visit www.crediwatch.com
The Role Expectation
We are seeking a Technical Project Manager who is passionate about building technology that solves Credit problems and creating experiences that are elegant and effective. You will own, drive and create world-class user experiences throughout the lifecycle. You will serve as a product owner within an agile, cross-functional team of operations and engineers to work on the most impactful features. You are user-centric, continuously demonstrate strategic & analytical abilities, and are laser focused on executing at speed. In this role, you will partner with diverse cross-functional teams to lead, execute, monitor, and deliver results. You must have the ability to succeed in a fast-paced environment, where success is dependent on your ability to collaborate with cross-functional partners in a positive, productive, and transparent way.
Responsibilities
- Understand CW'S strategic position to deliver features
- Drive product development to build end to end solutions with a team of engineers and designers.
- Serve as a product owner and work with the Product managers to write user stories, prioritize the product backlog, and work closely with engineers to deliver a good product
- Work with UX to analyze current user experiences to define friction points and create seamless and effortless experiences
- Develop a product roadmap and work with cross-functional teams (business, operations, development, UX, analytics) to execute on the roadmap
- Track the task and utilization of the engineers on the team
- Work with the Architect to ensure that a high performance and highly scalable system is engineered
- Apply analytics to evaluate launch outcomes and ongoing platform performance to help build best in class experiences.
- Ensure that best practices and standards are inculcated and ownership is properly delegated within the team
- Bring in the best Agile practices and ensure code quality and code coverage
You Have:
- Bachelor's degree in engineering preferably CS or related discipline
- 5+ of experience in SaaS based product development for the web as well as mobile devices with experience on applications using Python, React and NoSQL, SQL, Search technologies, etc.
- 3+ of technical project management driving end to end implementation from defining user stories to testing and deployment of features
- Strong ability to translate product needs to technology and understand technology.
- Detail-oriented, unfazed by technical detail, committed to flawless execution
- Ability to think out of the box to solve problems
- Ability to participate in technical discussions and help make technical trade-offs
- Excellent verbal and written communication skills; clarity of thought; Team player; ability to interface and build relations at all levels
Good to Have:
- Experience developing customer facing products, technologies and platforms
- Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment
- Strong technical leadership, project management, analytical problem solving, and troubleshooting skills
- Ability to collaborate, build consensus, deliver, and drive technical decisions with various sized customer stakeholder groups
You Believe-in & will align with our Business Objectives
- Customer Obsession - Consistently listen to customers; test, enhance and improve the customer experience.
- Breakthrough Simplicity - An innovative approach to make everything simpler
- Diving Deep -Technique used to arrive at a solution-based approach to problem solving and idea creation
- Drive for Results - Focus on end result of any task
- Encourage and Improve - Encouraging and promoting teamwork and focus on continuous self-development at every stage.
- Be Ethical and Respectful - Willingness to do the right thing – even if it is hard; courteousness and being focused on the best in others.
You Will Enjoy
Our start-up environment - fun, casual, informal, family & pet-friendly! Ours is a highly energized playground where brilliant minds come together to make bold, impactful decisions every day! Needless to say, we have excellent filter coffee and health drinks round the clock, lunch buffets, PS4 and Foosball breaks and a stocked kitchen.
We play to win and have fun doing it! We work to engage your brain by organizing brilliant TechTalks by industry leaders and frequent high-on-energy hackathons and engage your crazy fun-side at our well-planned retreats. We are a highly eco-conscious team and we encourage and support our team’s physical & mental wellbeing.
All these and a great set of people to work with - We Are Crediwatch!
1. End to End responsibility of multiple product and features 2. Coordinating with the engineering department (Tech Team) to deliver functional solutions 3. Suggesting product enhancements to improve user experience 4. Performing quality assurance controls on products 5. Conduct research to identify customer needs and market gaps 6. Prioritize the implementation of new features and set specific timelines 7. Liaise with the Marketing department to ensure proper advertisement and positioning of new products 8. Monitor and report on users’ reactions after launching 9. Create support and training documents for internal and external users
Perfect Fit candidate for the above role?
1. Academic background: Engineering Only. Non-Engineers are not eligible to apply for this role. 2. Familiarity with market research, consumers’ behavior and marketing techniques. 3. Candidates who have run their own start-up, worked in a start-up or were co-founder in another startup are preferred although not a necessity. 4. Strong time management skills 5. Good communication skills along with the ability to effectively collaborate with cross functional teams.











