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IT Operations Engineer
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IT Operations Engineer

Arcot Group HR's profile picture
Posted by Arcot Group HR
3 - 5 yrs
₹4L - ₹6L / yr
Navi Mumbai
Skills
skill iconAmazon Web Services (AWS)
LAN
VAN
wifi
Troubleshooting

IT Operations Engineer - Arcitech AI

Full-time

Navi Mumbai, Maharashtra, India

Position: IT Operations Engineer

Location: Vashi

Employment Type: Full-time


About the Role :


We are seeking an experienced and versatile IT & Desktop Engineer with 3–5 years of hands-on experience

in IT infrastructure support, server management, desktop troubleshooting, and cloud technologies

(AWS/Azure). This role includes system administration, network support, desktop management, and security

operations. The ideal candidate should be capable of handling end-user support as well as backend IT

operations, ensuring smooth functioning of servers, networks, and endpoint devices.


Key Responsibilities


• Manage and maintain servers including installation, configuration, patching, and performance

monitoring.

• Perform routine server administration tasks such as backups, security updates, IAM and logs.

• Manage Active Directory, Group Policies, and access permissions.

• Troubleshoot system and application issues across Windows/Linux.

• Ensure uptime, availability, and reliability of IT infrastructure.

• Support IT security operations including antivirus, firewalls, and vulnerability fixes.

• Maintain IT documentation, SOPs, and configuration records.

• Provide L1/L2 end-user support for desktops, laptops, printers, and other endpoint devices.

• Install, upgrade, and troubleshoot Windows/Mac/Linux OS on client systems.

• Diagnose and resolve hardware, software, and peripheral issues.

• Configure and manage endpoint security tools and policies.

• Manage CCTV configuration, monitoring, and backup processes.

• Perform LAN/WAN troubleshooting including switches, routers, Wi-Fi, and cabling.

• Handle network troubleshooting (DNS, DHCP, IP conflicts, connectivity issues).

• Set up new user profiles, email accounts, and access privileges.

• Support remote users using VPN and remote access tools.

• Oversee identity and access lifecycle (SSO, MFA setups).

• Configure network devices and enforce basic network security standards.

• Monitor security alerts & escalate incidents when necessary.

• Assist in implementing security policies, compliance controls & patching plans.

• Support cloud resources setup, IAM access, and monitoring.

• Monitor systems through tools like Grafana, CloudWatch, Zabbix, or similar.

• Manage license renewals & vendor coordination.

• Support biometric devices & access control systems.

• Assist HR/Operations during onboarding/offboarding processes.

• Collaborate with cross-functional teams to improve IT workflows.

• Participate in IT audits and compliance reviews.

• Conduct periodic infrastructure health checks.

• Identify automation opportunities in IT operations.

• Support procurement decisions for IT equipment & services.

• Perform root-cause analysis for major incidents.


Technical Skills Required

• Windows & Linux server management

• LAN/WAN troubleshooting & network diagnostics

• CCTV configuration and backup management

• Endpoint device configuration & management

• Asset management

• Networking knowledge: DNS, DHCP, TCP/IP, Routing, Switching

• Backup tools & disaster recovery

• IT ticketing systems & ITIL processes

• Security tools: antivirus, EDR, endpoint protection

• Basic cloud concepts (AWS/Azure)

Industry

  • IT Services and IT Consulting

Employment Type

Full-time


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Shubham Vishwakarma

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I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Arcot AI Solution Private Limited

Founded :
2020
Type :
Products & Services
Size :
0-20
Stage :
Profitable

About

Arcot Group's role in tech innovation, accelerating business with ventures, funding, and AI-driven consulting services across industries.

Read more

Candid answers by the company

What is the location preference of jobs?

Mumbai, Pune, Hyderabad, Bangalore

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- Experience in fintech, capital markets, PMS, AIF, wealth management, portfolio reporting, or order management systems.

- Exposure to Angular or frontend development.

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- Experience with Docker or Linux-based deployment environments.

- Experience working on enterprise SaaS or client-facing business applications.

- Understanding of financial data workflows, reconciliations, transactions, holdings, reporting, or order lifecycle.


Domain Exposure Preferred


Candidates with experience or interest in the following areas will be preferred:

- Indian capital markets

- Portfolio Management Services — PMS

- Alternative Investment Funds — AIF

- Wealth management platforms

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- Financial reporting systems

- Investor/client reporting workflows

- Transaction, holding, and reconciliation workflows


Expected Candidate Profile


The ideal candidate should be:

- A strong backend developer with practical problem-solving ability.

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- Comfortable debugging production issues and improving system reliability.

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- Comfortable working from an office in Bangalore.


Assessment Process

The hiring process will include:

1. Initial screening based on resume, experience, notice period, and compensation fit.

2. Google Form technical assessment of 50 marks.

3. Live coding / technical discussion round.

4. Final face-to-face discussion covering technical depth, domain fit, ownership, and team fit.


What We Are Evaluating

- Python fundamentals and coding clarity

- Backend API design ability

- SQL and PostgreSQL practical knowledge

- Debugging and problem-solving approach

- Understanding of Redis and caching basics

- Ability to think through edge cases

- Code maintainability and readability

- Production-readiness mindset

- Ability to work in fintech/capital markets workflows

- Potential to mentor juniors and grow into a lead role


 Summary


This role is suitable for a backend-focused Python developer who has strong hands-on coding ability, practical database knowledge, and the maturity to independently own backend modules. The candidate should be comfortable working in a fintech product environment where accuracy, reliability, and clean backend design are critical.

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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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