
IT Operations Engineer - Arcitech AI
Full-time
Navi Mumbai, Maharashtra, India
Position: IT Operations Engineer
Location: Vashi
Employment Type: Full-time
About the Role :
We are seeking an experienced and versatile IT & Desktop Engineer with 3–5 years of hands-on experience
in IT infrastructure support, server management, desktop troubleshooting, and cloud technologies
(AWS/Azure). This role includes system administration, network support, desktop management, and security
operations. The ideal candidate should be capable of handling end-user support as well as backend IT
operations, ensuring smooth functioning of servers, networks, and endpoint devices.
Key Responsibilities
• Manage and maintain servers including installation, configuration, patching, and performance
monitoring.
• Perform routine server administration tasks such as backups, security updates, IAM and logs.
• Manage Active Directory, Group Policies, and access permissions.
• Troubleshoot system and application issues across Windows/Linux.
• Ensure uptime, availability, and reliability of IT infrastructure.
• Support IT security operations including antivirus, firewalls, and vulnerability fixes.
• Maintain IT documentation, SOPs, and configuration records.
• Provide L1/L2 end-user support for desktops, laptops, printers, and other endpoint devices.
• Install, upgrade, and troubleshoot Windows/Mac/Linux OS on client systems.
• Diagnose and resolve hardware, software, and peripheral issues.
• Configure and manage endpoint security tools and policies.
• Manage CCTV configuration, monitoring, and backup processes.
• Perform LAN/WAN troubleshooting including switches, routers, Wi-Fi, and cabling.
• Handle network troubleshooting (DNS, DHCP, IP conflicts, connectivity issues).
• Set up new user profiles, email accounts, and access privileges.
• Support remote users using VPN and remote access tools.
• Oversee identity and access lifecycle (SSO, MFA setups).
• Configure network devices and enforce basic network security standards.
• Monitor security alerts & escalate incidents when necessary.
• Assist in implementing security policies, compliance controls & patching plans.
• Support cloud resources setup, IAM access, and monitoring.
• Monitor systems through tools like Grafana, CloudWatch, Zabbix, or similar.
• Manage license renewals & vendor coordination.
• Support biometric devices & access control systems.
• Assist HR/Operations during onboarding/offboarding processes.
• Collaborate with cross-functional teams to improve IT workflows.
• Participate in IT audits and compliance reviews.
• Conduct periodic infrastructure health checks.
• Identify automation opportunities in IT operations.
• Support procurement decisions for IT equipment & services.
• Perform root-cause analysis for major incidents.
Technical Skills Required
• Windows & Linux server management
• LAN/WAN troubleshooting & network diagnostics
• CCTV configuration and backup management
• Endpoint device configuration & management
• Asset management
• Networking knowledge: DNS, DHCP, TCP/IP, Routing, Switching
• Backup tools & disaster recovery
• IT ticketing systems & ITIL processes
• Security tools: antivirus, EDR, endpoint protection
• Basic cloud concepts (AWS/Azure)
Industry
- IT Services and IT Consulting
Employment Type
Full-time

Similar jobs
Strong B2B Tech / SaaS Sales Profile, with a focus on Global Large Enterprises
Mandatory (Experience 1): Must have minimum 8+ YOE in B2B Tech Sales for complex ERP Tech, B2B SaaS, or Tech Product Sales.
Mandatory (Experience 2) : Must have 2+ YOE in B2B SaaS Sales.
Mandatory (Experience 3): Must have minimum 2+ YOE in dealing with Direct Sales to Large Enterprise accounts in US Market.
Mandatory (Experience 4): Must have handled deal / ticket size of average 70K+ USD and 750K+ USD of Annual Target.
Mandatory (Experience 5): Must have experience with long sales cycles (3 to 6-months) for complex ERP solutions, consultative selling, and working with CXO-level stakeholders
Mandatory (Experience 6): Must have seen strong career growth/promotions in last 5 years, and should be a Senior Manager or above in the current role
Mandatory (Compensation): Current total compensation (Fixed + Variable) must be ₹60 LPA or above.
REQUIREMENTS:
- Experience: 1-2 years in outbound sales (B2B, SaaS, or IT Sales preferred).
- Strong ability to independently generate leads through various platforms and tools.
- Proven track record in nurturing leads and closing deals.
- Bachelor’s degree in business, Marketing, or a related field.
- Exceptional communication and interpersonal skills.
- Target-driven with excellent negotiation and problem-solving abilities.
- Familiarity with CRM tools and outbound sales strategies.
- Knowledge of AI, Machine Learning, or emerging technologies is a plus.
- Open to working onsite in Bangalore.
KEY RESPONSIBILITIES:
Outbound Lead Generation & Prospecting:
- Identify and qualify high-potential leads through cold calling, email outreach, and networking.
- Leverage online platforms, Gohigh Level and tools to build and maintain a robust lead pipeline.
- Develop creative and personalized outreach strategies to engage prospects.
Client Engagement & Relationship Building:
- Initiate contact with prospective clients to understand their needs and present tailored solutions.
- Build long-term relationships with clients through consistent follow-ups and support.
- Conduct product demonstrations to showcase the value of Orai's AI solutions.
Sales Pitching & Deal Closure:
- Develop persuasive sales pitches and proposals for outbound prospects.
- Address objections and negotiate contracts, pricing, and terms to secure deals.
- Drive the sales process from initial outreach to closing the deal.
Pipeline Management & Target Achievement:
- Maintain an organized and up-to-date sales pipeline, ensuring consistent progress toward targets.
· Consistently achieve or exceed monthly sales quotas and KPIs.
· Strong skills in addressing objections, negotiating contracts, and finalizing deals.
Market Research & Sales Insights:
- Stay informed on industry trends, competitor strategies, and market conditions.
- Use insights to refine outbound sales strategies and identify new opportunities.
· Understanding of AI, Machine Learning, SaaS, or emerging technologies.
· Hands-on experience with CRM tools for managing and analyzing sales activities.
Reporting & Analytics:
- Keep accurate records of all sales activities and interactions in the CRM.
- Prepare and share regular sales performance reports with the team.
Ø Candidate should have civil diploma.
Ø Candidate should have 3-4 year experience.
Ø Must have knowledge of security sector.
Ø Manage all site work of Gurgaon location.
Ø Manage the allocation of resources, including labor materials and equipment.
Ø Communicate effectively with clients, contractors and other stakeholders to ensure project expectations .
Ø Maintain accurate records of progress, costs and quality control measures.
Ø Ensure projects are completed on time, within budget, and to the required quality standards.
Ø Must have knowledge of AutoCAD & Drawing.
Ø Proper handling all site fencing work.
(Only Female Candidates Preffered)
About Proactive For Her
Proactive For Her is a women's healthcare early-stage start-up founded by Achitha Jacob (ex-HBS, DaVita and Kearney). A digital clinic for women, Proactive For Her, offers accessible, personalised and confidential healthcare solutions for women's out-patient health concerns across life stages - from puberty to menopause (https://www.proactiveforher.com/">https://www.proactiveforher.com/).
- Location: Bangalore
- Work hours: 9 am to 7 pm
- Full-time opportunity (Monday to Saturday)
Note: Saturdays will be work from home.
Qualifications
- Masters in Marketing / Business Administration or related field.
- You have prior experience in a similar role with a solid track record of success
Requirements
- You have strong experience in Growth Hacking, Social Media/ Viral Marketing, managing demand generation & the customer acquisition funnel and performance marketing.
- You have good knowledge of Campaign Management Tools (e.g., Active Campaign), and Web Analytics Tools (e.g., Google Analytics).
- You are highly goal driven and work well in fast paced environments
- You possess strong analytical skills and are comfortable dealing with numerical data
- Knowledge of SEO and PPC advertising methods
- You have excellent communication & interpersonal skills
- You are adept at building relationships and liaising with multiple stakeholders and thrive in matrix environments
Role
You will be responsible for taking a look at customer growth, acquisition, and activation. Furthermore, you are going to play a role in customer retention and up-selling (the process of selling existing customers additional products or services).
- Lead a team to create and implement strategic marketing initiatives across various marketing functions including performance marketing, events, social media marketing, product marketing and partnerships
- Create and implement the marketing plan in line with overall business objectives while striking a balance between longer-term strategic brand building activities, mid-term lead generation and nurturing, as well as quick wins to achieve targets
- Using data and analytics for decision making and measuring marketing effectiveness as well as creating a culture of structured experimentation and iteration to drive growth
- Ensuring consistent messaging that is aligned with the brand
- Building win-win relationships with new and existing partners
- Manage the marketing budget to drive sustainable bottom-line growth
Job Description
We are looking for a Back-End Web Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.
Responsibilities
- Integration of user-facing elements developed by a front-end developers with server side logic
- Building reusable code and libraries for future use
- Optimization of the application for maximum speed and scalability
- Implementation of security and data protection
Skills And Qualifications
- Basic understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Management of hosting environment, including database administration and scaling an application to support load changes
- Data migration, transformation, and scripting
- Setup and administration of backups
- Creating database schemas that represent and support business processes
- Implementing automated testing platforms and unit tests
- Experience with Kafka / RabbitMQ
- Proficient knowledge of NodeJS
- Working knowledge of databases like PostgreSQL and MongoDB
- Experience with AWS Cloud services like S3 and EC2
- Proficient understanding of code versioning tools, such as Git
Key Responsibilities:
● Node.js Developer responsible for managing the interchange of data between the server and the users.
● Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.
● You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.
● Strong proficiency with JavaScript
● Knowledge of Node.js core and frameworks Express, StrongLoop, koa, hapi etc
● Understanding the nature of asynchronous programming and its quirks and workarounds
● Good understanding of server-side templating languages
● Good understanding of server-side CSS preprocessors
● Basic understanding of front-end technologies, such as HTML5, and CSS3
● Understanding accessibility and security compliance
● Integration of multiple data sources and databases into one system
● Understanding fundamental design principles behind a scalable application
● Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
● Creating database schemas that represent and support business processes
● Implementing automated testing platforms and unit tests
● Proficient understanding of code versioning tools, such as Git.
Technical Skills:
● Expert knowledge of key Web technologies as HTML5, CSS3,
● Expert in JavaScript / AJAX, NodeJS, React.
● Expert knowledge of OO Analysis and Design,
● Expert on Design Patterns and Frameworks as NodeJS, React.
● Knowledge of Agile methodologies (Scrum).
Soft Skills:
● Self-motivation to work independently and strong work ethic.
● Ability to work in a team, and adapt to new and evolving processes.
● Flexibility and adaptable
● Deep experience with Agile
Advanced degree in computer science, math, statistics or a related discipline ( Must have master degree )
Extensive data modeling and data architecture skills
Programming experience in Python, R
Background in machine learning frameworks such as TensorFlow or Keras
Knowledge of Hadoop or another distributed computing systems
Experience working in an Agile environment
Advanced math skills (Linear algebra
Discrete math
Differential equations (ODEs and numerical)
Theory of statistics 1
Numerical analysis 1 (numerical linear algebra) and 2 (quadrature)
Abstract algebra
Number theory
Real analysis
Complex analysis
Intermediate analysis (point set topology)) ( important )
Strong written and verbal communications
Hands on experience on NLP and NLG
Experience in advanced statistical techniques and concepts. ( GLM/regression, Random forest, boosting, trees, text mining ) and experience with application.
(NOTE-we are lookking for those ho can join immediatley or within 15-20days of notice period)
Job Description:
Passionate about making an impact, have a high level of energy and resilient when met with challenges. In addition, you will possess the below:
• Owns, implements and delivers key modules, and when necessary develops quick working prototypes
• Ensures that code developed is easy to test, easy to understand, extensible
• Ensures unit tests, integration tests are written for all modules implemented
• Ensures on time, quality delivery
• Does component /module/ sub- system design with Micro services
• Good to know NoSQL database, MongoDB
• Store user identities and authenticating requests using JWT
• Experience in deploying application to the cloud with Docker, docker compose and Kubernetes
• Good exposure in handling commands, events, handlers and other design patterns
• Delve into unit- and integration-testing the distributed system
• Experience in developing mobile apps (Android and iOS)
• CI/CD pipeline experience (Jenkins, CircleCI, or other)
• Supports in project estimation, planning
• Performs the role of a Specialist by ensuring the consistency and efficient integration of the separate modules of software that meets the product specification.
• Manages technical communication with partners and stakeholders
• Up-to-date with the latest trends, techniques, and technologies in cloud computing
• Strong team player
• Agile development, Scrum, Scaled Agile Framework (SAFe)
• Ability to engage with multi-site teams in a multi BU environment
• Excellent abstraction and analytical skills
• Excellent communication and documentation skills
• Ability to stay focused on the target in an ambiguous situation.
• Proactive and self-driven
Key Requirements:
• 8+ years professional experience in commercial or web-scale system software development and delivery Strong analytical skills
• 5+ years Experience in building micro services using .NET core, MVC core, JavaScript, XML
• Awareness – Python, Django, PHP, Angular, CSS
• 2+ year hands-on Azure experience.
• Experience in handling messages through distributed system
• Date store - SQL Server, MySQL, PostgreSQL, Redis etc
• In-depth hands on technology experience in the following areas:
o Strong in Object Oriented Programming concepts
o Experience in developing software using C# .NET, Cloud (Azure), SQL Server, CI/CD pipeline
o Experience in Test driven development using NUnit, mocking framework
o Database - SQL server, ORM and PostgreSQL, Redis
o Mobile application development and architecture aware
o Client/server - Networking, multithreading
o Deployment - Docker, Kubernetes
o Understanding of Cloud concepts, cloud deployments
o In depth understanding of ASP.net, MVC, IIS, security, Web API
o Working knowledge of Azure
o Exposure to Agile Scrum way of working, pair programming
o .NET Core, Web API, WPF, MVVM
o REST, JSON, JSON Schema
o Client / server, networking,
o Internet services, Windows Services, Security
o Any unit test framework (Nunit,MSTest), Mocking Framework (Moq,RhinoMock), TDD, Git , Jira
• 5+ years experience in Architecting solutions in software industry
• Experience architecting large scale web applications/products is a MUST
• Experience with technologies like .Net technologies, ASP.net Core, PHP, Angular, MySQL, Node.js, Python, Django, PostgreSQL & other new- edge technologies
• Experience with architecting, developing, and deploying on Azure Cloud platform is a must
• SaaS experience preferred in-depth working experience
• Must have experience in scalability, reliability, performance optimization, developing and deploying API based applications.
• In depth knowledge in DB Schema Design, Data Structures and trade- offs involved in writing queries
• Vast experience in integrating with external APIs and SDKs
Education
Bachelor or Masters Education in electronics, computer, software engineering or other relevant discipline.











