IOS Developer

Job Title : MERN Stack Developer

Experience : 5+ Years

Shift Timings : 8:00 AM to 5:00 PM

Role Overview:

We are hiring a skilled MERN Stack Developer to build scalable web applications. You’ll work on both front-end and back-end, leveraging modern frameworks and cloud technologies to deliver high-quality solutions.

Key Responsibilities :

• Develop responsive UIs using React, GraphQL, and TypeScript.
• Build back-end APIs with Node.js, Express, and MySQL.
• Integrate AWS services like Lambda, S3, and API Gateway.
• Optimize deployments using AWS CDK and CloudFormation.
• Ensure code quality with Mocha/Chai/Sinon, ESLint, and Prettier.

Required Skills :

• Strong experience with React, Node.js, and GraphQL.
• Proficiency in AWS services and Infrastructure as Code (CDK/Terraform).
• Familiarity with MySQL, Elasticsearch, and modern testing frameworks.

At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal - Evolve Freight forwarders towards Digitalized operations and help them become more efficient.

As a company, we're just the right size for every person to take initiative and make things happen. Join us on this journey to make a difference in how Digitalization evolves the Freight Forwarding industry.

Learn more at www.shipthis.co

JOB DESCRIPTION

Role Overview:

Shipthis is hiring proactive individuals to join our Customer Support team. As a Client Service Executive, you’ll resolve technical issues, manage escalations, and maintain customer satisfaction while working rotational shifts, including weekends, on a team rotation basis

This role suits candidates with strong communication skills, technical aptitude, and a passion for problem-solving.

Who are we looking for?

Shipthis seeks motivated and energetic individuals who can contribute to our Customer Support endeavor, work in a dynamic environment, and work proactively.

• Take ownership of customer issues reported and see problems through to resolution
• Research, diagnose, troubleshoot, and identify solutions to resolve customer issues
• Follow standard procedures for escalation of unresolved issues to the appropriate internal teams
• Provide prompt and accurate feedback to customers
• Ensure proper recording and closure of all issues
• Prepare accurate and timely reports
• Document knowledge in the form of knowledge base tech notes and articles
• Follow the SLA for issues concerning the severity.

Desired qualifications include

Proven working experience in enterprise technical support, IT support, or as a technical engineer is preferred

• Must be flexible to work the Rotational shifts.
• Excellent client-facing skills
• Excellent written and verbal communication skills
• Deep knowledge of the product that the technician is supporting.
• Basic knowledge of JavaScript and JSON is an added advantage

We welcome candidates

• Who is Immediate Joining
• Female candidates returning to work after a career break are strongly encouraged to apply
• Whether you're seasoned or just starting out, if you have the skills and passion, we invite you to apply.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, age, marital status, or disability status.

JOB SYNOPSIS

Job Role: Client Service Executive

Location: Bangalore

Job type: Full-time, permanent

Work Schedule: Flexible rotational shifts, including weekends on a team rotation basis

Experience: (1-2) years

Industry Type: Software Product

Functional Area: Customer Support

Founding Engineer - LITMAS

About LITMAS

LITMAS is revolutionizing litigation with the first AI-powered platform built specifically for elite litigators. We're transforming how attorneys research, strategize, draft, and win cases by combining comprehensive case repositories with cutting-edge AI validation and workflow automation. We are a team incubated by experienced litigators, building the future of legal technology.

The Opportunity

We're seeking a Founding Engineer to join our core team and shape the technical foundation of LITMAS. This is a rare opportunity to build a category-defining product from the ground up, working directly with the founders to create technology that will transform the US litigation market.

As a founding engineer, you'll have significant ownership over our technical architecture, product decisions, and company culture. Your code will directly impact how thousands of attorneys practice law.

What You'll Do

• Architect and build core platform features using Python, Node.js, Next.js, React, and MongoDB
• Design and implement production-grade LLM systems with advanced tool usage, RAG pipelines, and agent architectures
• Build AI workflows that combine multiple tools for legal research, validation, and document analysis
• Create scalable RAG infrastructure to handle thousands of legal documents with high accuracy
• Implement AI tool chains to provide agents tool inputs
• Design intuitive interfaces that make complex legal workflows simple and powerful
• Own end-to-end features from conception through deployment and iteration
• Establish engineering best practices for AI systems including evaluation, monitoring, and safety
• Collaborate directly with founders on product strategy and technical roadmap

The Ideal Candidate

You're not just an AI engineer, you're someone who understands how to build reliable, production-grade AI systems that users can trust. You've wrestled with RAG accuracy, tool reliability, and LLM hallucinations in production. You know the difference between a demo and a system that handles real-world complexity. You're excited about applying AI to transform how legal professional’s work.

What We're Looking For

Must-Haves

• Deployed production-grade LLM applications with demonstrable experience in:
• Tool usage and function calling
• RAG (Retrieval-Augmented Generation) implementation at scale
• Agent architectures and multi-step reasoning
• Prompt engineering and optimization
• Knowledge of multiple LLM providers (OpenAI, Anthropic, Cohere, open-source models)
• Background in building AI evaluation and monitoring systems
• Experience with document processing and OCR technologies
• 3+ years of production experience with Node.js, Python, Next.js, and React
• Strong MongoDB expertise including schema design and optimization
• Experience with vector databases (Pinecone, Weaviate, Qdrant, or similar)
• Full-stack mindset with ability to own features from database to UI
• Track record of shipping complex web applications at scale
• Deep understanding of LLM limitations, hallucination prevention, and validation techniques

Tech Stack

• Backend: Node.js, Express, MongoDB
• Frontend: Next.js, React, TypeScript, Modern CSS
• AI/ML: LangChain/LlamaIndex, OpenAI/Anthropic APIs, vector databases, custom AI tools
• Additional: Document processing, search infrastructure, real-time collaboration

What We Offer

• Significant equity stake true ownership in the company you're building
• Competitive compensation commensurate with experience
• Direct impact your decisions shape the product and company
• Learning opportunity work with cutting-edge AI and legal technology
• Flexible work remote-first with a global team
• AI resources access to latest models and compute resources

Interview Process

One more thing: Our process includes deep technical interviews and fit conversations. As part of the evaluation, there will be an extensive take-home test that should expect to take at least 4-5 hours depending on your skill level. This allows us to see how you approach real problems similar to what you'll encounter at LITMAS.

• Execute marketing plans (campaigns, live events such as webinars, 

seminars, networking events etc.) to help generate leads for the sales 

team 

• Build, scale, and optimize digital marketing channels including but not 

limited to SEO, SEM, Facebook, LinkedIn and more. 

• Experience in managing KPIs pertaining to (i)User Acquisition Volume 

(month on month growth) (ii)Customer Acquisition Cost (CAC) (iii)Channel Growth and Mix (iv)Traffic Conversion Rates (iv)Number of experiments 

executed on (velocity, quality, results) 

• Translate the marketing strategy into funnel-focused marketing programs 

to acquire, engage and retain customers 

• Test, analyze, and scale experiments to improve key metrics across 

channels (e.g., landing pages, ad copy, creative, etc.). 

• Design and execute complex, end-to-end marketing campaigns that 

deliver results measured in MQLs and SQLS 

• Create content and materials the showcase the value 100ms creates for 

customers 

• Develop a strategy that combines both technical and content elements, to 

drive ongoing improvements in SEO and organic search results. 

• Develop collaborative partnerships across the organization to identify, 

launch and refine demand generation strategies. 

• Measure, track, and optimize engagement from the top of the funnel 

throughout the customer journey to ensure marketing is accelerating sales efforts to close business. 

You have: 

• A growth-oriented marketer with 2 to 4 years of experience managing and 

executing marketing campaigns including creatives, email marketing, 

tracking, reporting, stakeholders coordination and performance review 

• Well versed with the latest digital techniques and tools and latest digital 

marketing trends 

• Experience in executing marketing campaigns including creatives, email 

marketing, tracking, reporting and stakeholder coordination 

• Experience in working with B2B Saas organizations in a growth-oriented 

marketing role would be highly preferred 

You'll be a great fit if you have: 

• Experience developing digital multi-channel campaigns 
• Solid understanding of LinkedIn, Facebook, Google ad platforms

• Experience using Google Analytics, Google Optimize or similar 

  • Comfortable using Google Sheets or similar for reporting, analytics 
  • Understands the campaign data growth metrics

• Strong experience working with tools and platforms like Helm charts, Circle CI, Jenkins,
• and/or Codefresh
• Excellent knowledge of AWS offerings around Cloud and DevOps
• Strong expertise in containerization platforms like Docker and container orchestration platforms like Kubernetes & Rancher
• Should be familiar with leading Infrastructure as Code tools such as Terraform, CloudFormation, etc.
• Strong experience in Python, Shell Scripting, Ansible, and Terraform
• Good command over monitoring tools like Datadog, Zabbix, Elk, Grafana, CloudWatch, Stackdriver, Prometheus, JFrog, Nagios, etc.
• Experience with Linux/Unix systems administration.

·        Should have 5 to 6 years of work experience as a Python Developer

·        Expertise in at least one popular Python framework (like Django, Flask or Pyramid)

·        Knowledge of object-relational mapping (ORM)

·        Familiarity with front-end technologies (like JavaScript and HTML5)

·        Should have completed B.E/B.Tech. /MCA in any field.

·        Good problem-solving skills and Team spirit.

·        Writing scalable code using Python programming language.

·        Testing and debugging applications.

·        Developing back-end components.

·        Integrating user-facing elements using server-side logic.

·        Assessing and prioritizing client feature requests.

·        Integrating data storage solutions.

1. Prospecting for new clients/ lead generation

2. Direct communication with customers via e‐mail and telephone to promote Bit plane and its product range

3. Execute marketing plan/marketing campaigns (e.g. targeted e‐shot, mail shot)

4. Follow up and qualify contacts from web registrations, promotions, events and other marketing and sales activities

5. Preparation and presentation of results from campaigns

6. Organizing visits for Bit plane Regional Sales Engineers when required

7. Recording of all sales activities in the CRM

8. Market research feedback

9. Any other duties as may be reasonably requested from time to time by your Line Manager