Human Resources Manager

About Company:

MyOperator is India's leading cloud communications provider, offering cutting-edge solutions to over 10,000 businesses across diverse industries. From Cloud Call Center solutions to IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone, we provide comprehensive SAAS platforms backed by exceptional customer service.

Job Summary:

We are looking for a competent Sr. Executive - Social Media & Events to look after the social media presence of our brands, MyOperator and Heyo Phone. This person will be expected to own and do the following things:

Key Responsibilities:

• Plan and execute the social media strategy for both brands
• Coordinate with the internal Design Team to get the creatives and videos made
• Come on camera and create videos for social media use, as required
• Manage the comment section for MyOperator's social media channels
• Plan & execute online webinars
• A person willing to work on all the above tasks is the right fit for us. At all times, they will have the support of our Marketing & Design team.

Requirements

• The ideal candidate for this role should posses the following traits:
• Graduate with at least 2 years of experience in Social Media & Online Events management (agency experience helps)
• A robust social media profile & prior content creation experience is a big plus 
• Camera Confidence - They will have to come on camera & make video content
• Understanding of social media apps & trends
• Ability to handle two brands that cater for different target audience
• Apart from the above skillset & experience requirements, one must also have
• Intention to work
• Mental resolve to manage the regular highs (and lows) of the workload
• Understanding of their limits, and willingness to push them for growth
• Habit of communicating with peers and manager and discussing important issues, personal or professional

We are looking for someone who can think fast, execute faster and knows when to hit the pause button and take breaks.

Benefits

Of course, for all the hard work, you will receive handsome benefits from the company:

• Salary matching market standards
• Work-from-anywhere environment
• Access to seating at 91SpringBoard co-working spaces
• A lot of autonomy and ownership for your process
• A team that understands that you are human

Purpose

·        The Analytics and BI Head will collaborate closely with leaders across product, sales, and marketing to support and implement high-quality, data-driven decisions.

·        The candidate will ensure data accuracy and consistent reporting by designing optimal processes and procedures for analytical managers and employees to create and follow.

·        The candidate will manage the processes and people responsible for correct data reporting, modeling, and analysis.

Key Responsibilities

Responsibilities will include but will not be restricted to:

·        Lead cross-functional projects involving advanced data modeling and analysis techniques and review insights that will guide strategic decisions and uncover optimization opportunities.

·        Managing project budgets and financials, including forecasting, monitoring, and reporting.

·        Providing clear and concise instructions to different teams to ensure quality delivery of analysis.

·        Maintain dashboards and performance metrics support that support key business decisions.

·        Planning and executing strategies for completing projects on time.

·        Determining the need for training and talent development.

·        Recruit, train, develop and supervise managerial level employees.

·        Examine, interpret, and report results of analytical initiatives to stakeholders in leadership, technology, sales, marketing, and product teams.

·        Oversee the deliverable pipeline, including rationalization, de-duplication, and prioritization.

·        Anticipate future demands of initiatives related to people, technology, budget and business across the departments and review solutions to meet these needs.

·        Communicate results and business impacts of insight initiatives to stakeholders within and outside of the company.

Technical Requirements (what)

·        Advanced knowledge of data analysis and modeling principles: KPI Tree creation, Reporting best practices, predictive analytics, statistical and ML based modeling techniques

·        Work Experience of 20+ years in analytics inclusive of 5+ years of experience of leading a team. Candidates from Insurance Industry are preferred.

·        Understanding of and experience using analytical concepts and statistical techniques: hypothesis development, designing tests/experiments, analyzing data, drawing conclusions, and developing actionable recommendations for business units.

·        Strong problem solving, quantitative and analytical abilities.

·        Strong ability to plan and manage numerous processes, people, and projects simultaneously.

·        The right candidate will also be proficient and experienced with the following tools/programs:

§ Experience with working on big data environments: Teradata, Aster, Hadoop.

§ Experience with testing tools such as Adobe Test & Target.

§ Experience with data visualization tools: Tableau, Raw, chart.js.

§ Experience with Adobe Analytics and other analytics tools.

Desired Personal Qualities or Behavior

·        Strong leadership qualities, ability to communicate the vision crisply and drive collaboration and innovation.

·        Must be an initiative-taker.

·        Strong diligence, organizational skills, and the ability to manage multiple projects

·        Strong written and verbal communication skills, able to communicate effectively and in a professional manner with all levels of the company and outside vendors.

·        Ability to work in a diverse team environment and effectively support the demanding needs of the company.

·        Ability to work under pressure, meet deadlines with shifting priorities.

Roles and Responsibilities

Create & manage world-class apps that have the potential of reaching millions of users.

Roles and responsibilities include -
1. Addition of new features to existing app and making sure minimal crash rate and ANR
2. Adding new AI models built by the data science team into the android environment 
3. Creating reasonable timelines and making sure delivery is according to planned schedules 

NOTE -

+ Premier institute(s) preferred - but not a requirement for the job.

+ Salary is negotiable based on your skillset

• Excellent communication (Written & Verbal), presentation skills with a positive attitude to engage with stakeholders 
• At least 4 years of hands-oncoding experience in test automation, preferably VB script (must be presently working in automation project)
• At least 1 year of experience in Mobile automation (iOS and Android)
• Design, create and maintain Automated Test Scripts for the front end and back-end systems
• Enhance existing/create automation test frameworks
• Knowledge of pipeline execution
• Experience in Agile Scrum methodologies in sprint automation Test design and automation experience in web applications client-server applications mobile applications 
• Knowledge of Jira, BDD Cucumber etc.

Mandatory skills:

.Netcore3.x,microservice and AWS or Azure.

Exp : 5-12 years

Budget : Max 30 LPA.

Looking for short notice people.

• Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
• Check computer hardware (HDD, mouses, keyboards etc.) to ensure the functionality
• Install and configure appropriate software and functions according to specifications
• Develop and maintain local networks in ways that optimize performance
• Ensure security and privacy of networks and computer systems
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Organize and schedule upgrades and maintenance without deterring others from completing their work
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
• Maintain records/logs of repairs and fixes and maintenance schedule
• Identify computer or network equipment shortages and place orders
• Provide technical assistance with computer hardware and software
• Resolve issues for staff via phone, in person, or electronically
• Resolve technical issues in a timely manner using available resources within the company