Associate DevOps Engineer

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking 4 DevOps Support Engineer to join one of our clients' teams in India who can start until 20th of July. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.

Job requirements

Key Responsibilities:

• Monitor and troubleshoot AWS and/or Azure environments to ensure optimal performance and availability.
• Respond promptly to incidents and alerts, investigating and resolving issues efficiently.
• Perform basic scripting and automation tasks to streamline cloud operations (e.g., Bash, Python).
• Communicate clearly and fluently in English with customers and internal teams.
• Collaborate closely with the Team Lead, following Standard Operating Procedures (SOPs) and escalation workflows.
• Work in a rotating shift schedule, including weekends and nights, ensuring continuous support coverage.

Shift Details:

• Engineers rotate shifts, typically working 4–5 shifts per week.
• Each engineer works about 4 to 5 shifts per week, rotating through morning, evening, and night shifts—including weekends—to cover 24/7 support evenly among the team
• Rotation ensures no single engineer is always working nights or weekends; the load is shared fairly among the team.

Qualifications:

• 2–5 years of experience in DevOps or cloud support roles.
• Strong familiarity with AWS and/or Azure cloud environments.
• Experience with CI/CD tools such as GitHub Actions or Jenkins.
• Proficiency with monitoring tools like Datadog, CloudWatch, or similar.
• Basic scripting skills in Bash, Python, or comparable languages.
• Excellent communication skills in English.
• Comfortable and willing to work in a shift-based support role, including night and weekend shifts.
• Prior experience in a shift-based support environment is preferred.

What We Offer:

• Remote work opportunity — work from anywhere in India with a stable internet connection.
• Comprehensive training program including:
• Shadowing existing processes to gain hands-on experience.
• Learning internal tools, Standard Operating Procedures (SOPs), ticketing systems, and escalation paths to ensure smooth onboarding and ongoing success.

We are now seeking a talented and motivated individual to contribute to our product in the Cloud data

protection space. Ability to clearly comprehend customer needs in a cloud environment, excellent

troubleshooting skills, and the ability to focus on problem resolution until completion are a requirement.

Responsibilities Include:

Review proposed feature requirements

Create test plan and test cases

Analyze performance, diagnosis, and troubleshooting

Enter and track defects

Interact with customers, partners, and development teams

Researching customer issues and product initiatives

Provide input for service documentation

Required Skills:

Bachelor's degree in Computer Science, Information Systems or related discipline

3+ years' experience inclusive of Software as a Service and/or DevOps engineering experience

Experience with AWS services like VPC, EC2, RDS, SES, ECS, Lambda, S3, ELB

Experience with technologies such as REST, Angular, Messaging, Databases, etc.

Strong troubleshooting skills and issue isolation skills

Possess excellent communication skills (written and verbal English)

Must be able to work as an individual contributor within a team

Ability to think outside the box

Experience in configuring infrastructure

Knowledge of CI / CD

Desirable skills:

Programming skills in scripting languages (e.g., python, bash)

Knowledge of Linux administration

Knowledge of testing tools/frameworks: TestNG, Selenium, etc

Knowledge of Identity and Security

About Quantela

We are a technology company that offers outcomes business models. We empower our customers with the right digital infrastructure to deliver greater economic, social, and environmental outcomes for their constituents.

When the company was founded in 2015, we specialized in smart cities technology alone. Today, working with cities and towns; utilities, and public venues, our team of 280+ experts offer a vast array of outcomes business models through technologies like digital advertising, smart lighting, smart traffic, and digitized citizen services.

We pride ourselves on our agility, innovation, and passion to use technology for a higher purpose. Unlike other technology companies, we tailor our offerings (what we can digitize) and the business model (how we partner with our customer to deliver that digitization) to drive measurable impact where our customers need it most. Over the last several months alone, we have served customers to deliver outcomes like increased medical response times to save lives; reduced traffic congestion to keep cities moving and created new revenue streams to tackle societal issues like homelessness.

We are headquartered in Billerica, Massachusetts in the United States with offices across Europe, and Asia.

The company has been recognized with the World Economic Forum’s ‘Technology Pioneers’ award in 2019 and CRN’s IoT Innovation Award in 2020.

For latest news and updates please visit us at www.quantela.com

Overview of the Role

The ideal candidate should have automation skills to automate Infrastructure, microservices deployment through automation tools. Should be handling Kubernetes cluster in Production, both cloud and on-premise

Key Responsibilities

• Overall 6+ Years of experience and should have handled Production Kubernetes Cluster both on Cloud and On-premises environments.
• Build monitoring that alerts on symptoms rather than on outages.
• Should migrate VM based applications to Kubernetes cluster.
• Automate Infrastructure component provision.
• Document every task, your findings turn into repeatable actions and then into automation.
• Follow the Agile process and plan the work accordingly.

Must have Skills

• Knowledge on container solutions like Docker, Kubernetes and understanding of Virtualization concepts.
• Experience in Configuration Management Tools like Ansible, Chef.
• Experience with Terraform, Cloud Formation or other infrastructure as code tools.
• Experience with CI/CD in Jenkins.
• Good knowledge of AWS/Azure cloud environments.
• Good hands-on experience on webservers like Nginx, Apache, tomcat configuration, and administration.
• Experience working with and maintaining package management systems (e.g., Artifactory, APT).
• Knowledge of scripting in PowerShell/Python/Bash/
• Experience building automation and pipelines (integration, testing, deployment)
• Experience with Docker containers (images and registry management).
• Understanding of metrics collectors such as Metricbeat, Heartbeat or Prometheus is good to have.
• Ability to work collaboratively on a cross-functional team with a wide range of experience levels
• Ability to analyze existing services and identify technical debt to work.

Desired Background

Bachelors/Masters degree in Computer Science or Computer Applications

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities:

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Implement consistent observability, deployment and IaC setups
• Patch production systems to fix security/performance issues
• Actively respond to escalations/incidents in the production environment from customers or the support team
• Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Participate in infrastructure security audits

Requirements:

• At least 5 years of experience in handling/building Production environments in AWS.
• At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
• Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.

ABOUT US: TURGAJO TECHNOLOGIES PVT TLD (http://www.turgajo.com">www.turgajo.com )

We are a product-based company, on a mission to capitalize on the evolution of new technologies and the new opportunities they present. We develop cutting-edge software solutions for the service industry and are working on some exciting projects that we believe have the power to fundamentally change and enhance the systems used by businesses every day.

ROLE AND RESPONSIBILITIES

  At least 3+ years of experience as a system administrator.

• Knowledge of server technologies (cloud and on-prem).
• Work with both development and QA teams with a focus on automating builds & deployments.
• Knowledge of a range of current information technologies and computing platforms, such as cloud computing, Monitoring systems (Azure, AWS, VMw.are, commvault), Automation Tools (Azure/AWS Cloud, SCCM).
• Good Knowledge of Cloud-Based Software like Azure and AWS.
• Proficiency to manage the CI/CD process cycle includes the complete knowledge of Jenkins/TFS and Github.
• Ensure team collaboration using Jira, Confluence, and other tools.
• Build environments for unit tests, integration tests, system tests, and acceptance tests.
• Experience with virtualization (Azure, AWS, VMware).
• Experience and hands-on experience in Azure and AWS platforms.
• Azure and AWS monitoring and log analysis.
• Azure and AWS server and network security.
• Cloud-native engineer.
• Automate infrastructure provisioning and configuration (PowerShell scripting, etc.).
• Fixing skills, problem-solving, and resolution (root cause identification).
• VM’s deployment.
• Azure and AWS Site Recovery.
• Excellent Communication Skill is Mandatory.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Bachelor's degree in computer science or related field required
• 3 years of experience in hands-on DevOps engineering
• Working experience with C#
• Maintain and administer Jenkins systems
• Expert in using Azure and AWS toolkits
• Good understanding of cloud application design patterns and practices preferably AWS
• Ability to quickly learn new technologies
• Strong problem-solving skills
• Excellent oral and written English communication skills
• Experience implementing CI/CD
• Experience using a wide variety of open source technologies and cloud services
• Experience with infrastructure automation solutions (Ansible, Chef, Puppet, etc.)
• Experience with Azure and AWS
• Defined and implemented the configuration for high throughput and scale with capacity planning load balancing strategies.

PREFERRED SKILLS

Experience with Jenkins or any other CI/CD tool

Strong experience in automating CI/CD & application deployment using various tools like GitLab, Jenkins, and AWS.

Please email your resume at hraturgajodotcom

Your skills and experience should cover:

• 5+ years of experience with developing, deploying, and debugging solutions on the AWS platform using ALL AWS services such as S3, IAM, Lambda, API Gateway, RDS, Cognito, Cloudtrail, CodePipeline, Cloud Formation, Cloudwatch and WAF (Web Application Firewall).

• Amazon Web Services (AWS) Certified Developer: Associate, is required; Amazon Web Services (AWS) DevOps Engineer: Professional, preferred.

• 5+ years of experience using one or more modern programming languages (Python, Node.js).

• Hands-on experience migrating data to the AWS cloud platform

• Experience with Scrum/Agile methodology.

• Good understanding of core AWS services, uses, and basic AWS architecture best practices (including security and scalability)

• Experience with AWS Data Storage Tools.

• Experience in Configure and implement AWS tools such as CloudWatch, CloudTrail and direct system logs for monitoring.

• Experience working with GIT, or similar tools.

• Ability to communicate and represent AWS Recommendations and Standards.

The following areas are highly advantageous:

• Experience with Docker

• Experience with PostgreSQL database