Human Resources (HR) Generalist

Responsibilities

• Industry and prospective customer research for generating new Leads.
• Maintain lead data in Google Sheets and CRM and ensure they are updated.
• Manage the Inside Sales Campaign process, including research, outreach (email and Linkedin), and follow-ups on positive responses.
• Help with coordination, scheduling, and pre-call research for prospect calls.
• Work with sales tools like Reply.io, Zoho, Crunchbase, etc., and email verification platforms that the organization follows as part of the process.
• Work on the creation of campaign messaging and suggest improvements when needed. 
• Assist the team in analysing and exploring improvements to the sales process.
• Ensure all active leads and opportunities details are present in the CRM and update them regularly.
• Ensure relevant reports are generated on an ongoing basis and with high accuracy.
• Knowledge of B2B markets in North America, Canada, Europe, and APAC.
• Knowledge to use LinkedIn sales navigator and LinkedIn Premium to find B2B contacts.

Skills required

• Inside Sales experience within a technology industry is required.
• Strong business communication skills - verbal and written.
• Someone who is not afraid of putting in the work to make a difference.
• Should know CRM and Sales & Marketing automation software.
• Excellent knowledge of working MS Excel / Google Sheets and MS Word / Google Docs
• Working collaboratively in a team environment and should work independently.
• Developing and maintaining strong relationships.
• Self-starter who can work in a highly demanding environment.
• Ability to multitask on projects and commitments.
• Must have a strong inner drive and self-discipline.
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• Expertise in python and OOPS
• Knowledge of FASTAPI and Rest API
• Knowledge of SQLAlchemy 
• Programming and Debugging Skills
• NoSQL skills will be advantage
• Cloud development and kubernetes knowledge is a plus
• socket.io programming 

About the role

In Loop, we work in super small teams, in very high velocity.

You will be part of such a team, and work day to day with all the team at Loop, plus the founders.

As a generalist, you can wear many hats, and will function across business units.

• Customer Success: You'll work directly with customers, and make sure that we are building what users want
• Sales: Speak with customers directly, in a pre-sale fashion. Maintain communications and optimise our CRM
• Must-haves: Engineering Background is a plus.

Must haves.

• Must have done this before, or be willing to learn fast.
• Must be fast. We operate at 200mph, and so do you. -Must be relentless. We never stop, so you are even faster than us. -Must have customer driven. We think customers first and so should you. -Must be driven and go above and beyond. -Must be able to explain and communicate clearly. -Must be prepared to challenge us and disagree. We are thinking and acting as a team. -Must be able to work autonomously. -Must want to work hard. -Last but not least, you are genuinely a nice person.

Big plus You are a founder before

Founders

The team is made of Staff engineers, Senior Managers with a combined 25+ years of experience in Google, Uber, Flipkart and ShareChat.

Sundar is an IITM CS Graduate. Previously, he built Traffic Models, Driver positioning algos that power ETAs for Uber, led teams that built the RecSys for Moj(Indian equivalent of TikTok with >100M users), and represented India in ACM ICPC World Finals.

Anand is a Bits Pilani CS Graduate. Previously he has worn hats including building the first supply chain management of Flipkart in 2012 and being in the first 100 eng, running a FinTech startup for 1.5 years, managing large teams eng at Uber and building the pickup experience for Uber.

Vinod is a Bits Pilani EE Graduate. Previously he was a senior manager at Google managing data science,analytics and operations functions for products across several verticals like assitant,search, trust.

1. Very Strong hands-on knowledge of core PHP, MySql
2. Very Strong knowledge of JSON, JQuery, AJAX, HTML-5 CSS-3, JavaScript, Bootstrap
3. Very Strong knowledge of responsive websites
4. Knowledge of WordPress (added advantage)
5. Strong knowledge of cross-platform integration with various platforms
6. Excellent logical and analytical skills
7. Strong knowledge of IDEs being used in PHP development
8. Knowledge of PHP Frameworks will be an added advantage.
9. Strong knowledge and hands-on Oops concepts and MVC Design Patterns
10. Good knowledge of Data structures and algorithms.
11. Strong communication skills

1. Must have Experience in React, Nodejs.
2. Experience with the CI Systems.
3. Experience with any of the Cloud Platforms Such as GCP,AWS.
4. Experience with Continuous Integration environments.
5. Experience in end-to-end testing frameworkS Like Puppeteer / Cypress / Protractor/ Other selenium testing framework.
6. Experience with JavaScript Unit Testing Frameworks Like Jest/Mocha.
7. Experience in TypeScript.

Must be very strong in UI framework (Angular) 

·        Good understanding of core JavaScript and OOJS concepts.

·        Working experience in Web services (SOAP/Restful) integration, failure analysis etc...

·        Hands-on development experience using JavaScript, HTML5, CSS 3, AJAX, JSON, Bootstrap, Angular.

·        Full stack development experience with C#, ASP.NET MVC, Web API.

• Must have good exposure working in SOAR (Security, Orchestration, Automation, Response)
• Strong knowledge in End user/ point security.
• Good hands on Cyber security like SIEM, IAM, PAM.
• Sound Knowledge into automated incident management using Demisto (or similar technology)
• Hands on creating playbooks in Python Scripting.