Technical Support Engineer - Network
- Maintain Network Infrastructure - Configure, Upgrade and Troubleshoot - WAN and LAN Connectivity, Routers Firewalls, Switches, IP Telephony, Cloud and internal Servers Linux related technologies, Windows Server, SQL Server and Virtual Technologies: VMware and Microsoft VDI Systems.
- Prior experience working in an ITIL environment
- Internetworking - OSI, TCP/IP Model, Ethernet, IPv4 Subnetting.
- ACL, Security, NAT, QoS, WAN, Cloud, Automation
- IP Routing & Switching e.g., BGP, EIGRP, OSPF, RIP, RIP V2, and Multicast, Spanning Tree, VLANs, L2/L3 Switching & Routing.
- Wireless LAN technologies
- Knowledge of Networking, AD, DNS, DHCP, VPN, DNS, DHCP and GPO.
- Excellent verbal and written communication skills in English and local languages, client relation skills, including technical writing and documentation, are critical.
- Excellent listening skills.
- Ability to prioritize, schedule work and execute tasks in a high-pressure environment logically and effectively to find timely solutions.
- A deep problem solver, multitasking skill, able to think on your own and develop quick, sound solutions to complex problem.
- Taking ownership of issues through to resolution on all appropriate requests.
- Categorize and prioritize end user support requests and service requests by utilizing a customer ticketing system to track tickets and provide up-to-date status and information. Resolving tickets within the SLA which is raised from End User side supporting through floor support/Remote support & Call support.
- Ability to work with minimal supervision.
- Support Desktop Team - Configuring and troubleshooting Desktop, Laptops, Peripherals, Printers, Applications, Software applications, Windows and other Operating System.
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Role: The Process Optimization is a team within Innovation Division focused on improving the efficiency and effectiveness of key firm processes by bringing together process reengineering, automation and other capabilities to support making the firm a more digital and streamlined organization.
Job Responsibilities
• Liaise with business users across locations to understand/ document business requirements, detail the use cases & propose solution options for automation
• Guide and Implement Best practices for Microsoft Power Platform
• Analysis and Design of Power Platform based apps.
• Own product roadmaps, create & manage project plans, call out risks & issues proactively, report progress against the plan & track associated project benefits
• Ability to wear multiple hats including but not limited to Business Analyst, Developer, Project Manager, Tester & Business User
• Monitors and measures the effectiveness of digital robots and creates reports on impact of the robotic solution.
• Conduct training / Hackathons from an Enablement perspective. Required Skills
• 4+ years of experience with Microsoft Power Platform.
• Expertise in Model driven apps, Business process flows, Cloud flows, Canvas Apps, Power Automate.
• Expertise in User permissions configuration.
• Bachelor's in computer science or related field.
• IT experience with n-tier, database, and client server design/development
• Architecting and designing business applications using Power Apps, Power Automate, Power BI.
• Expertise on various integration technologies like REST, Service Bus, HTTP, SOAP.
• Ability to execute development of Re-usable Assets, Code Reviews, and IT Governance for Power Practice
Desired Skills:
• Well versed with SDLC, Agile, CD&CI methodologies.
• Knowledge and expertise on Plugins
• Hands-on Java experience is an asset.
• Provide thought-leadership to client across business and technical project dimensions solving complex business requirements.
• Accountable for ensuring the business and technical architecture of the delivered solution matches customer technical and functional requirements, and commits to Customer Success (realization of business benefit)
• Well experienced with design application and Infrastructure using various Application Servers, Databases, Security Managers etc.
• Knowledge and expertise on recent trends like Cloud, AI/ML, Microservices etc.
Business Development Executive
We are on the lookout for a dynamic and proactive Lead Generation Specialist with 0 to 3 years of experience in the IT Services and Consulting industry. The ideal candidate will have a proven track record in selling IT services, particularly within the US, UK, or Middle East markets. This role is pivotal in identifying and generating new business opportunities to drive our company's growth.
Key Responsibilities:
- Lead Generation: Identify and qualify new business opportunities through various channels, including LinkedIn Sales Navigator, Upwork, Apollo, and other lead generation tools.
- Market Research: Conduct in-depth research to identify potential clients and understand their needs, challenges, and business objectives.
- Outreach: Develop and execute effective outreach strategies to engage potential clients through emails, calls, and social media.
- Networking: Build and maintain strong relationships with prospective clients and industry influencers to create a robust network for lead generation.
- Collaboration: Work closely with the sales and marketing teams to develop targeted campaigns and strategies to drive lead generation.
- Reporting: Track and report on key metrics, including the number of leads generated, conversion rates, and pipeline growth, to measure the effectiveness of lead generation efforts.
Key Qualifications:
- Experience: 0 to 3 years of experience in lead generation, particularly in selling IT services within the US, UK, or Middle East markets.
- Communication: Exceptional communication, writing, and listening skills. Ability to articulate complex technical concepts in a clear and concise manner.
- Team Player: Ability to work well in a team environment, collaborate effectively, and contribute to collective goals.
- Problem Solving: Strong analytical and problem-solving skills to identify and address potential challenges in the lead generation process.
Technical Skills:
- Lead Generation Tools: Proficient in using LinkedIn Sales Navigator, Upwork, Apollo, and similar tools for lead generation.
- IT Services Knowledge: In-depth knowledge of Web and Mobile App Development, Data Science, AI/ML, Blockchain, DevOps, and QA.
Role & Responsibilities:
- Handle multiple products/modules simultaneously, lead the team in development and support
- Lead development teams
- Daily updates to customers and Product Managers/Delivery Managers
- Participate in design discussions
- Design and Architect small modules
- Effort estimations for modules, subsystems or use cases.
- Learn new skills and mentor the new team members
- Champion best practices within the team, including code reviews
Work Experience & Skills:
- B.E/B.Tech or any relevant Masters degree from reputed college.
- Strong 5+ years of experience in Java, J2EE, Spring IOC, Spring Annotations, Spring JDBC, Jquery, Java script, HTML 5 and CSS
- Strong experience in Postgres or any SQL technology
- Experience with working on Tomcat, Apache, JBoss or any similar application server
- Should have 3+ years of experience in leading team.
- Good experience in JSON / RESTful API / Web Services.
- Experience in working on Agile methodology using Scrum and sprints
- Experience in using build tools, Maven, GIT, Bugzilla or similar tools.
- Experience in cloud technologies, Microservices and frameworks such as AWS or GPC, container technologies like Docker is a plus.
- Ability to adapt to new development environments, changing business requirements and learning new systems highly desired
- Experience in Microservices, SpringBoot and Angular is a plus.
- Experience with tuning deployed applications for scalability and performance.
- Good knowledge of deployment and scripting on Linux/Unix servers
- Strong technical documentation skills.
- Good oral and written communication skills
Need a graphic designer who should be able to conceptualize campaigns and execute eye-catching and
professional designs. With the desire to learn organizational and business values, they should be able to
determine the requirements and produce exceptional work.
Responsibilities
● Understand the brief, participate in brainstorming and produce creative designs that result in an
engaging consumer journey.
● Collaborate with the marketing team and copywriters to understand the exact requirements and
expectations.
● Use proficient creative software skills to create a variety of static and motion graphics for
communication design.
● Participate and brainstorm in creative meetings to understand requirements and advise Creative Ideas
● Develop game-changing and innovative designs for Banners, Digital Marketing, Emailers and
illustrations as well as support any advertising/brand initiatives
● Demonstrate solid conceptual, visualization, and communication skills during all phases of creative
development from inquiry to delivery
● Well-versed with social media and marketing and online platform banners.
Qualifications & Experience
● Minimum 1-3 years of experience in graphic design, branding, illustrations etc. for creative agencies,
other web companies, the e-commerce industry etc.
● Experience in graphic design software - Adobe Photoshop, Adobe Illustrator etc.
● Good communication skills plus Professional written and interpersonal skills.
● Excellent visual design skills in both static and basic motion graphics.
● Basic knowledge of HTML will be advantageous.
● Ability to present your designs and defend your solutions to various stakeholders.
● Good layout designing skills and sense of color usage.
● 1-3 years of experience as a graphic designer in a relevant field.
● E-commerce background is a plus point.
● Understanding the Fashion Space is a plus.
● Experienced in determining requirements and meeting deadline
Shvasa is a yoga startup focussed on taking authentic yoga practices from India to the western world.
We are a team of internet entrepreneurs who love yoga as much as we love science.
Our vision is to lighten thw load of humanity one breath at a time.
The real pandemic in the world is stress, anxiety, and procrastination. Yoga has all the tools which if practiced consistently can help you reach your highest potential. Here we bring the best teachers on our platform and give them all the tools necessary to make a practitioner's journey easy and super effective.
We are a small team of calm and passionate folks who would want like-minded people, who share the love for yoga and also are the best in their respective specializations, to join our team.
- Handle the dual role of being the face of the brand to the customers, and the voice of the customer to the company.
- Handling customer queries related to Shvasa's products, brand, sales, payments and other related topics.
- Own the Live chat feature and inbound customer calls
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Create and present reports as required.
- Provide internal teams with constant feedback to improve products and processes as per valid customer needs.
Key skills required
- Proven customer support experience or experience as a client service representative
- Exposure to US customers, with excellent oral and written communication skills in English.
- Ability to independently handle queries, proactively update one's own knowledge by keeping in touch with other stakeholders.
- A customer focussed mindset with the sensitivity to handle complex queries and escalations as well.
- Ability to work in fast paced and high pressure environment
- Ability to problem solve, multi-task, prioritize, and manage time effectively Note: This is a night shift role.
At Anarock Tech, we are building a modern technology platform with automated analytics and reporting tools. This offers timely solutions to our real estate clients, while delivering financially favorable and efficient results.
If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, Anarock is the place for you.
Key job responsibilities
- You will own multiple global products, and help create and drive the overall strategy, vision, and roadmap for each.
- You will have a high degree of ownership over critical features and the overall customer experience.
- You will be customer obsessed and technology savvy, with a deep passion toward improving existing solutions and finding newer opportunities.
- You will take up and deliver on innovative/emerging technology options, and work closely with multiple teams.
- You will contribute to engineering discussions around technology decisions and strategy related to your products.
- You will embrace ambiguity with critical and analytical thinking, obtain buy-in from a diverse set of stakeholders and senior executives, and drive end-to-end product management.
Basic Qualifications
- 5+ years of product management experience.
- Strong written and verbal communication skills, and experience presenting to senior executives and external stakeholders.
- Proven proficiency in Product Design.
- Demonstrated ability to conceptualize, launch and scale new products in a fast-paced entrepreneurial environment.
- Demonstrated success working with a wide set of stakeholders - engineering, design, field operations, Operations, Marketing, Sales etc.
- Strong technical acumen and understanding of emerging technologies
Skills that will help you build a success story with us
- An ability to quickly understand and solve new problems
- Negotiation and conflict management
- Strong interpersonal skills
- Excellent data interpretation
- Stress tolerance
- Context-switching
- Intrinsically motivated
- A tactical and strategic track record for delivering research-driven results
- Ability to motivate and lead a team and manage multiple requirements
- Innovative and people management with an understanding Competitive Analysis.
- Ready to travel, as required
Quick Glances:
- https://www.anarock.com/aboutus">What to look for at Anarock
- https://www.linkedin.com/company/anarock-technology/">Who are we A glimpse of Anarock Tech, know us better
- https://www.anarock.com/news-and-media">Anarock - Media – Visit our media page
Anarock Ethos - Values Over Value:
Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.
We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, colour, religion, caste, gender identity/expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.
Job Description:
Job Title: AR Executive
Responsibilities
• Possess a gooderstanding of Revenue Cycle Management (US Medical Billing) for Providers.
• Managing denials and rejection
• Verifying eligibility and benefits.
• Possess good knowledge of HIPPA, CPT codes, ICD9/10, Appeals, denial management.
• Follow up with Insurance companies in the US for denied/unpaid claims.
• Review the Claim status & update
• Communicate effectively, via phone and email
• Evaluation of clinical documentation.
As a Client Partner for account receivables, you will be responsible for making calls to insurance companies to follow-up on pending claims. We are looking for people with excellent spoken English skills, preferably with experience in account receivables, and denial management processes.
Skills and Responsibilities
• Excellent in English Communication (verbal and written).
Eligibility of Candidates
• Immediate joining
• Excellent in English Communication (verbal and written).
• Comfortable working in the night shift.
• Experienced candidates are welcome.
Benefits
• Friendly environment.
• Fixed shift.
• 5 days working
We are looking for a React Developer to join our awesome team and deliver a streamlined user experience. We want a team member who strives to develop a first class codebase using React best practices. As a React Developer, you will implement a complete user interface in the form of a mobile / desktop web app & handle its integration with back-end.
Responsibilities
- Develop user interfaces for modern rich internet applications with the latest Front End Technologies
- Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis.
- Writing tested and documented JavaScript, HTML and CSS
- Make design and technical decisions for React JS and React Native projects
- Develop application code and unit tests in React Native.
- Ensuring high performance
Qualifications
- BSc/BE/BTech in Computer Science, Engineering, or a related field
- 4+ years of experience with React and React Native
Good working knowledge of Firebase - Strong expertise with HTML, CSS, and writing cross-browser compatible code.
- Good understanding of AJAX and JavaScript DOM manipulation Techniques
- Experience with RESTful services
- Experience in JavaScript build tools like grunt or gulp
- Hands-on and implements complex React JS and React Native modules
- Able to implement automated testing platforms and unit tests
- Understanding of fundamental design principles behind a scalable application
- Proficient understanding of code versioning tools (Git)
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills