Technical Support Engineer - Network
Technical Support Engineer - Network
Posted by Ragini Dubey
5 - 10 yrs
₹4L - ₹6L / yr
Shahjahanpur
Skills
Cisco Certified Network Associate (CCNA)
Routers
Routing & Switching
Wireless
Desktop
- Maintain Network Infrastructure - Configure, Upgrade and Troubleshoot - WAN and LAN Connectivity, Routers Firewalls, Switches, IP Telephony, Cloud and internal Servers Linux related technologies, Windows Server, SQL Server and Virtual Technologies: VMware and Microsoft VDI Systems.
- Prior experience working in an ITIL environment
- Internetworking - OSI, TCP/IP Model, Ethernet, IPv4 Subnetting.
- ACL, Security, NAT, QoS, WAN, Cloud, Automation
- IP Routing & Switching e.g., BGP, EIGRP, OSPF, RIP, RIP V2, and Multicast, Spanning Tree, VLANs, L2/L3 Switching & Routing.
- Wireless LAN technologies
- Knowledge of Networking, AD, DNS, DHCP, VPN, DNS, DHCP and GPO.
- Excellent verbal and written communication skills in English and local languages, client relation skills, including technical writing and documentation, are critical.
- Excellent listening skills.
- Ability to prioritize, schedule work and execute tasks in a high-pressure environment logically and effectively to find timely solutions.
- A deep problem solver, multitasking skill, able to think on your own and develop quick, sound solutions to complex problem.
- Taking ownership of issues through to resolution on all appropriate requests.
- Categorize and prioritize end user support requests and service requests by utilizing a customer ticketing system to track tickets and provide up-to-date status and information. Resolving tickets within the SLA which is raised from End User side supporting through floor support/Remote support & Call support.
- Ability to work with minimal supervision.
- Support Desktop Team - Configuring and troubleshooting Desktop, Laptops, Peripherals, Printers, Applications, Software applications, Windows and other Operating System.
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About eNeoteric Consultancy Services Pvt Ltd
Founded :
2021
Type :
Products & Services
Size :
0-20
Stage :
Profitable
About
eNeoteric fast-growing team of highly skilled, passionate IT professionals
with excellence in service delivery, enabling faster innovation and higher productivity.
Our services are dynamic, scalable, resilient, and responsive.
We take a highly collaborative approach to align our services with
your business goals.
Read more
Company social profiles
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Read more
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4+ years of strong development skills in Java with JDK 1. 8 & above version &
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Experience with Multithreading, Concurrent Package and Concurrent APIs Basic understanding of Java Memory Management (JMM) including garbage collections concepts.
Experience in RDBMS or NO SQL databases and writing SQL queries (Joins, group by, aggregate functions, etc.)
Experience with at-least one NoSQL (Any of Cassandra/Couch base/Hadoop), Hands-on experience with JMS
Hands-on experience in creating RESTful webservices and consuming webservices
Hands-on experience with Spring.
Hands-on experience with any of the logging frameworks (SLF4J/LogBack/Log4j)
Experience of writing Junit test cases using Mockito / Powermock frameworks.
Should have practical experience with Maven/Gradle and knowledge of version control systems like Git/SVN etc.
Good communication skills and ability to work with global teams to define and deliver on projects.
Sound understanding/experience in software development process, test-driven development.
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Publicis.Sapient, the digital business transformation hub of Publicis Groupe, helps clients drive growth and efficiency and evolve the ways they work, in a world where consumer behavior and technology are catalyzing social and commercial changes at an unprecedented pace. With 17,000 people and over 100 offices around the globe, our expertise spanning technology, data
sciences, consulting and creative, combined with our culture of innovation, enables us to deliver on complex transformation initiatives that accelerate our clients’ businesses through creating the products and services their customers expect.
Read more
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Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort