Technical Support Engineer - Network at eNeoteric Consultancy Services Pvt Ltd · Shahjahanpur · 5 - 10 years · ₹4L - ₹6L / yr · Profitable · Posted 9 Aug 2022
Technical Support Engineer - Network
- Maintain Network Infrastructure - Configure, Upgrade and Troubleshoot - WAN and LAN Connectivity, Routers Firewalls, Switches, IP Telephony, Cloud and internal Servers Linux related technologies, Windows Server, SQL Server and Virtual Technologies: VMware and Microsoft VDI Systems.
- Prior experience working in an ITIL environment
- Internetworking - OSI, TCP/IP Model, Ethernet, IPv4 Subnetting.
- ACL, Security, NAT, QoS, WAN, Cloud, Automation
- IP Routing & Switching e.g., BGP, EIGRP, OSPF, RIP, RIP V2, and Multicast, Spanning Tree, VLANs, L2/L3 Switching & Routing.
- Wireless LAN technologies
- Knowledge of Networking, AD, DNS, DHCP, VPN, DNS, DHCP and GPO.
- Excellent verbal and written communication skills in English and local languages, client relation skills, including technical writing and documentation, are critical.
- Excellent listening skills.
- Ability to prioritize, schedule work and execute tasks in a high-pressure environment logically and effectively to find timely solutions.
- A deep problem solver, multitasking skill, able to think on your own and develop quick, sound solutions to complex problem.
- Taking ownership of issues through to resolution on all appropriate requests.
- Categorize and prioritize end user support requests and service requests by utilizing a customer ticketing system to track tickets and provide up-to-date status and information. Resolving tickets within the SLA which is raised from End User side supporting through floor support/Remote support & Call support.
- Ability to work with minimal supervision.
- Support Desktop Team - Configuring and troubleshooting Desktop, Laptops, Peripherals, Printers, Applications, Software applications, Windows and other Operating System.

About eNeoteric Consultancy Services Pvt Ltd
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We are seeking a highly motivated and CCNA-certified Network Engineer to join our team. This role is
ideal for someone with strong technical skills and a passion for network infrastructure. You will be
responsible for designing, implementing, managing, and troubleshooting our network environment to
ensure optimal performance and user experience.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Cloud Network Engineer – Job Description
Location: Hyderabad
Experience: 6.5+ Years
Role: Cloud Network Engineer
Job Summary
We are looking for an experienced Cloud Network Engineer with strong expertise in AWS or Azure networking and hands-on experience in LAN/WAN infrastructure, network troubleshooting, and cloud connectivity.
Key Responsibilities
- Design, implement, and support cloud networking infrastructure across AWS or Azure.
- Manage and troubleshoot LAN, WAN, VPN, routing, switching, and network connectivity issues.
- Configure and manage VPC/VNet, subnets, route tables, security groups, and network ACLs.
- Monitor network performance, identify bottlenecks, and resolve connectivity issues.
- Work with firewalls, load balancers, DNS, DHCP, TCP/IP, and VPN technologies.
- Support connectivity between on-premises data centers and cloud environments.
- Perform root-cause analysis and troubleshoot complex network incidents.
- Collaborate with cloud, infrastructure, security, and application teams for network requirements.
- Maintain network documentation, configurations, and operational procedures.
Must-Have Skills
- 6.5+ years of experience in Network Engineering.
- Strong hands-on experience in AWS or Azure Networking.
- Good knowledge of LAN/WAN, TCP/IP, routing, and switching.
- Strong network troubleshooting and problem-solving skills.
- Experience with VPN, DNS, DHCP, firewalls, and load balancing.
- Experience with cloud-to-on-premises connectivity.
- Good understanding of network security concepts.
Work Location: Hyderabad.
Network Engineer – L3
Location: Mumbai | On-site
Experience: 8–10 Years
Key Responsibilities:
- Install, configure, maintain and troubleshoot network & security infrastructure.
- Handle LAN/WAN, BGP, OSPF, HSRP/VRRP, VLAN, STP, SVI & LACP.
- Manage Cisco/Juniper switches, routers and firewalls.
- Work on Fortinet/Checkpoint/Juniper/Cisco firewalls, SD-WAN & ACI-SDN.
- Troubleshoot VPN, NAT, GRE, P-VPN, routing and connectivity issues.
- Monitor network performance using NMS, SNMP & Syslog.
- Coordinate with customers, vendors and TAC teams for issue resolution.
- Support data centre connectivity, network projects and RFP specifications.
- Participate in network upgrades, maintenance and troubleshooting.
Key Skills:
- Strong TCP/IP, IPv4/IPv6, BGP, OSPF, HSRP/VRRP knowledge.
- Hands-on experience with Cisco/Juniper/Mellanox/Dell/Arista.
- Firewall experience with Fortinet/Checkpoint/Cisco/Juniper.
- Experience in Data Centre environments.
- Good communication and troubleshooting skills.
- Willingness to work in shifts, weekends and holidays.
We are seeking a highly motivated and CCNA-certified Network Engineer to join our team. This role is ideal for someone with strong technical skills and a passion for network infrastructure. You will be responsible for designing, implementing, managing, and troubleshooting our network environment to ensure optimal performance and user experience.
We are looking for an experienced Senior Network Engineer with strong expertise in Cisco Routing & Switching and Core Networking. The candidate will support strategic network initiatives across Branch Data Access and Standalone ATM environments, ensuring network reliability, operational excellence, and risk reduction. The role involves technical leadership, project coordination, vendor management, and collaboration with cross-functional teams.
Responsibilities
- Design, configure, maintain, and troubleshoot Cisco routing and switching infrastructure.
- Support core networking operations across Branch Data Access and Standalone ATM environments.
- Lead network initiatives, project execution, and Branch Must-Win Battles.
- Manage and track the Book of Work (BoW) for Branch Data Access and Standalone ATM products.
- Coordinate with ATM Banking, Engineering Implementation teams, and service providers such as Verizon and AT&T.
- Identify and resolve complex network issues, minimize operational risks, and improve service reliability.
- Provide technical guidance and mentorship to junior network engineers.
- Collaborate with stakeholders to ensure successful project delivery and adherence to network standards and compliance requirements.
- Contribute to network strategy, governance, capacity planning, and continuous improvement initiatives.
Required Skills
- 7+ years of experience in Network Engineering.
- Strong hands-on experience with Cisco Routing & Switching.
- Good understanding of Core Networking, LAN/WAN, TCP/IP, VLANs, routing protocols, and network troubleshooting.
- Experience in network operations, incident management, and service reliability.
- Strong stakeholder coordination, vendor management, and project execution skills.
- Ability to lead technical initiatives and mentor junior engineers.
- Excellent communication, analytical, and problem-solving skills.
A Network Engineer is responsible for designing, implementing, and maintaining an organization’s computer networks to ensure reliable connectivity, security, and performance. The role involves configuring routers, switches, firewalls, and other networking equipment, as well as monitoring network activity to prevent downtime and optimize efficiency.
Job Summary
We are looking for an experienced Network Engineer with strong hands-on expertise in enterprise networking, cloud networking, network security, routing, switching, and troubleshooting. The candidate will be responsible for designing, implementing, maintaining, and optimizing secure and highly available network infrastructure across on-premises and cloud environments.
Key Responsibilities
- Design, configure, and manage enterprise network infrastructure, including routers, switches, firewalls and load balancers.
- Configure and troubleshoot routing protocols such as BGP, OSPF and static routing.
- Manage LAN, WAN, VLANs, VPNs, subnets, NAT, DNS and DHCP.
- Implement and support cloud networking across AWS and Azure, including VPC, VNet, route tables, Network Security Groups (NSGs), security groups and private endpoints.
- Configure site-to-site VPNs, remote-access VPNs, AWS Direct Connect and Azure ExpressRoute.
- Troubleshoot network connectivity, latency, packet loss, MTU issues and routing problems.
- Monitor network performance, availability and capacity using network monitoring tools.
- Implement network security policies, firewall rules, access controls and segmentation.
- Support hybrid cloud connectivity and on-premises-to-cloud network migration.
- Collaborate with infrastructure, cloud, security and application teams to resolve network incidents.
- Perform root cause analysis (RCA), document network configurations and maintain operational runbooks.
- Support change management, disaster recovery and high-availability requirements
IT trouble support for Desktop/Laptop & workstation
✓ Server Hardware installation & OS installation for Servers
✓ AD/ADC creation with Policies for AD users across organisations as required
✓ L1/L2/L3 Network Security configuration and Policy management
✓ LAN/WAN management & Policy Firewall management
✓ VPN/P2P Management with network switches internal or different locations
✓ Antivirus and End point security Management
✓ Data Backup with Cloud or installation on NAS/SAN
✓ Virtual M/C (VPS) creation & management on premise or Cloud Server
✓ Backup & Restoration of Data & Files for Backup Data
Job Description – Network Engineer (Routing & Switching)
Experience: 7+ Years
Location: Hyderabad
Job Summary
We are looking for an experienced Network Engineer with strong hands-on expertise in Routing, Switching, and network troubleshooting to manage and maintain enterprise network infrastructure.
Key Responsibilities
- Configure, manage, and troubleshoot routers, switches, and network devices.
- Work on routing protocols such as BGP and OSPF.
- Manage LAN/WAN connectivity and resolve network issues.
- Monitor network performance and ensure network availability.
- Troubleshoot connectivity, routing, and switching issues.
- Collaborate with infrastructure and support teams to resolve network incidents.
Mandatory Skills
- 7+ years of experience in Networking.
- Strong hands-on experience in Routing and Switching.
- Knowledge of BGP and OSPF routing protocols.
- Experience with LAN/WAN and network troubleshooting.
- Good understanding of network infrastructure and protocols.
Work Location: Hyderabad
Job Specification:
Work Experience: 6.5+ years
Work Location: Hyderabad
Mode of Employment: Permanent
Work Mode: Hybrid
Education Qualification required: Any Degree
Job Description:
Looking for a Cloud Network Engineer with strong experience in AWS/Azure Cloud Networking, LAN/WAN, hybrid connectivity, routing, and troubleshooting. The candidate should have hands-on experience implementing and supporting cloud network infrastructure and resolving complex connectivity issues.
Key Responsibilities:
- Design, implement, and troubleshoot AWS/Azure networking environments.
- Configure VPC/VNet, subnets, route tables, NSG/Security Groups, NACLs, peering, and private endpoints.
- Work on VPN, ExpressRoute, Direct Connect, Transit Gateway, and hybrid connectivity.
- Configure and troubleshoot DNS, Load Balancers, NAT, routing, and network security.
- Troubleshoot LAN/WAN, routing, connectivity, latency, DNS, and packet-flow issues.
- Work with BGP, static routing, NAT, MTU, and high-availability concepts.
- Support cloud migration activities, connectivity validation, and cutover requirements.
- Coordinate with Firewall, Security, Cloud, Application, and Infrastructure teams.
- Prepare network documentation, implementation plans, diagrams, and troubleshooting reports.
- Exposure to Terraform/IaC for cloud network deployment is an advantage.
Mandatory Skills:
- AWS or Azure Cloud Networking
- LAN/WAN & Network Troubleshooting
- Routing & Switching
- VPC/VNet, Subnets, Route Tables
- VPN / Hybrid Connectivity
- DNS & Load Balancing
- BGP / TCP-IP / NAT
- Good communication and stakeholder coordination skills.










