Technical Support Engineer - Network

About the Programme

Developing an enterprise AI platform focused on financial compliance and intelligence.

Role Overview

We are looking for a Backend Engineer to own the integration layer of the platform. You will build the APIs and services that connect AI outputs back into operational workflows, integrate with government portals and external data sources, and ensure that the system interacts reliably with RIL’s existing infrastructure. This role requires equal measures of technical rigour and pragmatism to deliver reliably within a fast-moving build timeline.

Key Responsibilities

Integration Mapping & Design

•       Work with the Solutions Architect to map every integration touchpoint — ERP workflow interfaces, government portals, supplier portals, and banking feeds.

•       Understand the latency requirements for each integration and design accordingly — real-time endpoints and batch integrations have fundamentally different design constraints.

•       Design robust fallback mechanisms for every integration — if the AI model is unavailable or low-confidence, the system must degrade gracefully without blocking operational workflows.

Real-Time API Development

•       Design and implement the API layer that connects the AI inference layer to operational systems — clean contracts, versioned endpoints, and clear error responses.

•       Ensure all real-time integrations are built with resilience patterns — circuit breakers, retry logic, timeouts, and graceful degradation under load.

Government Portal & External Integrations

•       Build integrations with government portal APIs for inward supply data, vendor return filing status, and notice data where available via official channels.

•       Build the integration with the customs data portal

•       Manage the specific constraints of government API ecosystems — rate limits, authentication flows, schema changes, and reliability issues that differ significantly from commercial APIs.

Monitoring & Production Stability

•       Build API monitoring and alerting covering latency, error rates, and upstream availability so integration failures are caught before they affect the compliance team.

•       Work with the MLOps Engineer to ensure model inference endpoints are stable and performant enough for the real-time integration to depend on.

•       Maintain clear API documentation so the Full Stack Engineer and other squad members can consume integrations without dependency.

Required Qualifications

Education

•       B.E. / B.Tech / M.Tech in Computer Science, Information Technology, or a related field.

Experience

•       5+ years of backend engineering experience with a focus on API design and enterprise system integration.

•       Proven experience building and maintaining production-grade integrations with complex or legacy enterprise systems.

•       Experience with real-time, latency-sensitive API development in an operational context.

Technical Skills

•       Languages: Python (primary); working knowledge of at least one of Java, Go, or Node.js.

•       API Design: REST API design principles, versioning, authentication (OAuth 2.0, API keys, mTLS), and contract-first development.

•       Resilience Patterns: Circuit breakers, retry logic, rate limiting, bulkheads, and graceful degradation.

•       ERP Integration: Experience integrating with SAP or equivalent large ERP systems — BAPIs, RFC calls, or event-driven extraction patterns strongly preferred.

•       Async & Messaging: Kafka, RabbitMQ, or equivalent for event-driven integration patterns.

•       Containerisation: Docker and Kubernetes for deploying and managing API services.

•       Observability: API monitoring, distributed tracing (Jaeger, Zipkin, or equivalent), and structured logging.

Preferred Qualifications

•       Prior experience with government API ecosystems — GSTN, ICEGATE, or similar; understanding of their specific constraints and reliability characteristics.

•       Experience building integrations that serve ML model inference endpoints in a production setting.

•       Familiarity with SAP integration patterns — SAP BTP, OData services, or SAP API Hub.

•       Prior work in fintech, compliance, legal technology, or similarly regulated environments.

•       Experience with API gateway tooling — Kong, AWS API Gateway, or equivalent.

Franchisee Onboarding 

• Identify potential mobile retailers in alignment with business goals and convince them to onboard as franchise partners. 

• Ensure new franchise partners understand the product offerings, sales process, and operational procedures. 

• Take ownership of the completion of the onboarding process for finalized franchise partners, ensuring all necessary documentation and agreements are processed accurately. • Develop and maintain strong, lasting relationships with new franchise partners, offering guidance and support throughout the onboarding journey. 

• Follow up with franchise partners to ensure they comply with payment terms and resolve any concerns or delays in payment. 

Sales Performance 

• Achieve and consistently exceed sales targets for the assigned region. 

• Manage and monitor sales performance across multiple stores. 

• Prepare and execute the assigned sales plan, including store-wise targets, stock forecasting, order planning, brand placement, and inventory management for the assigned stores. 

Partner Relationship Management & Partner Retention 

• Build and maintain strong, long-term relationships with partners, addressing their needs and ensuring satisfaction. 

• Serve as a bridge between management and partners, ensuring open communication and addressing concerns, grievances, or issues effectively. 

• Actively engage with partners to understand their business needs and identify opportunities for growth. 

• Ensure partner retention by providing consistent support and aligning with their business goals.

Education Qualification:

Bachelor’s / Masters / Post Graduate Diploma in Business Management  

Work Experience & Skills:  

4+ years

Sr. Paid Marketing Analyst

Full-time | On-site | 3+ years​ | Pune, Maharashtra​

Or apply via: https://www.gomogroup.com/en/career/

WHY CHOOSE GO MO?

We are an award-winning international digital pull-marketing firm and one of Europe’s fastest growing digital marketing agencies. You will receive:

• Extensive Growth Opportunities
• International Exposure
• Training Programs
• Mentorship

OUR OFFERINGS

• Pull Marketing (SEO)
• Google Ads
• Web Development
• UI / UX Design
• Demand Generation

Our client portfolio includes 100+ leading European companies

OUR OFFICES: WeWork Raheja Woods, Kalyani Nagar

_________________________________________________________

SCOPE OF WORK:

Research and Analysis:

• Stay ahead of platform updates and trends; integrate innovations into strategy
• Drive keyword strategy and restructure accounts to unlock scalable growth
• Lead cross-channel campaign optimization using platforms like Google Ads, Bing Ads, and GA4 to improve ROI
• Analyze and interpret conversion and attribution data to deriveactionable strategic insights
• Ability to create strategies and budget forecasts

Communication:

• Coordinate with team Sweden on project performance, timelines and results to design growth-driven strategies
• Partner with internal teams to address performance challenges
• Deliver projects on time, meeting weekly and monthly deadlines

Strategy & Execution:

• Lead paid media initiatives to drive conversions and revenue using omnichannel strategies, capitalizing on AI for optimization
• Optimize campaigns on platforms like Google Ads, Bing Ads, and LinkedIn Ads
• Take ownership of campaigns end-to-end to ensure KPIs and Goals are met
• Continuously refine team processes and automate repetitive tasks to drive efficiency and scalability

Reporting

• Create performance reports using Google Slides/other dashboards, and review them with clients
• Present key strategies and insights to Client Success Managers and clients
• Consider key performance metrics such as CPC, CTR, CPA, & ROAS for creating and conveying detailed inferences in monthly, quarterly & yearly reports

__________________________________________________________________________________

MANDATORY REQUIREMENTS

• Minimum 2 experience hands on experience with Google Ads
• Strong domain expertise in paid media, including strategy, execution, and analytics
• Skilled in leveraging AI tools (e.g., ChatGPT, Gemini, Claude) to enhance campaign efficiency and decision-making
• Strong analytical skills with advanced proficiency in Excel or Google Sheets for data analysis and performance tracking
• Excellent written and verbal communication skills in English
• Bachelor's degree in any field; a Master’s degree is a plus

HANDS ON EXPERIENCE

• Google Ads, LinkedIn Ads, Bing/Microsoft Ads
• Google Tag Manager (GTM), GA4, Looker Studio
• Strong understanding of performance marketing principles, bidding
• strategies, and attribution models
• Proven track record in driving successful PPC and paid search campaigns
• Experience in dealing directly with clients
• Effective communication and reporting skills
• Good experience in managing medium to large-sized budgets
• Strong analytical skills and should be good with numbers
• Should have a data driven approach to work

PREFERRED ATTRIBUTES

• Experience in LinkedIn Ads
• Proven track record in driving successful Performance Campaigns utilizing AI tools like ChatGPT
• Certifications in digital marketing tools like GA4, Google Ads, Meta Ads, etc
• Residing in/ willing to relocate to Pune
• Experience with delivery management or people management

Job Types: Full-time, Permanent

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Experience:

• Google Ads: 2 years (Required)

Location:

• Kalyani Nagar, Pune, Maharashtra (Preferred)

Work Location: In person

Required Skills & Qualifications:

• Bachelor’s degree in computer science, Information Technology, or related field.
• 6–10 years of hands-on experience in network operations or support.
• Strong understanding of TCP/IP, DNS, DHCP, LAN/WAN, and Wi-Fi technologies.
• Experience with Cisco, Arista, and Palo Alto network devices.
• Familiarity with SD-WAN, NAC, and cloud networking (AWS, Azure, GCP).
• Proficiency in network monitoring tools (e.g., Logic Monitor, SolarWinds, PRTG).
• Working knowledge of ITIL processes (Incident, Change, Problem Management).
• Excellent communication, documentation, and collaboration skills.

Preferred Attributes:

• Ability to thrive in a fast-paced, global 24x7 environment.
• Strong ownership mindset and customer-first approach.
• Willingness to work in shifts or on-call rotations.
• Advanced analytical and problem-solving skills.
• Experience with statistical analysis and trending methodologies.

• 6-8 years direct experience as a SQL Developer.
• 3+ years’ experience in ETL tools like SSIS, SSRS- Reports
• Proven Microsoft T-SQL skills.
• 3+ years of Data Analysis in a financial institution is preferred.
• Demonstrated knowledge of large, relational databases and data structures.
• Strong experience in database security
• Strong understanding of ETL concepts.
• Proficient in standard business and database software including: MS Office, MS Access, and SSMS.
• Experience with Agile using JIRA software, Confluence or combination of both.

Experience with deploying applications on cloud infrastructure, preferably AWS

• Experience in using REST APIs with the front end

• Experience in handling webMap applications using leading webMap Javascript APIs like ReactJS Leaflet, Google Maps Javascript API and Geoserver management

• Experience with the Agile/Scrum development model

• Strong experience in code versioning using Git.

• Strong design, development, and implementation experience.

• Very good experience in React JS, React Leaflet and Redux

(Marketing Agency Experience required)

1. Develop high-quality written and visual content, including blog posts, articles, infographics, videos, and social media posts.

Mentor and provide guidance to junior content creators to maintain consistent content quality.

2. Lead content strategy development, collaborating with the marketing team to align with marketing objectives and target audience needs.

Utilize your experience to refine and optimize our content strategy continually.

3. Develop and implement advanced content promotion strategies, including influencer outreach and partnerships.

Monitor industry trends and emerging channels for innovative content promotion opportunities.

4. Take ownership of SEO efforts, conducting in-depth keyword research, and overseeing on-page and off-page optimization efforts.

Monitor and analyze SEO performance, making data-driven improvements.

5. Provide in-depth analysis and insights into content performance, identifying areas for improvement and growth.

Create customized reports for key stakeholders to showcase the impact of content marketing efforts.

5. Manage the content calendar, ensuring alignment with marketing campaigns, industry events, and product launches.

Streamline content production processes for increased efficiency.

Qualifications:

Bachelor's degree in Marketing, Communications, English, Journalism, or a related field.

Minimum of three years of experience in content marketing, with a portfolio of successful campaigns.

UX/ UI Designer 

Job Description

We are seeking a UI/UX Designer with strong technical skills in UI/UX and a fundamental understanding of web development.

The individual will play a pivotal role in crafting graphic elements, designing screens for web, software, and mobile applications, and constructing user-friendly navigation components. The perfect candidate will excel at creating exceptional user experiences, possess a keen sense of elegant design, and have the ability to transform broad requirements into seamless interaction flows. Ultimately, their work will result in user-friendly and intuitive screens that engage and retain customers effectively.

About Cartrabbit

Cartrabbit is a software-as-a-Service (SaaS) product startup based in Coimbatore, building customer retention and lead generation tools for eCommerce businesses with over 50,000+ customers worldwide. An entirely modern platform that takes you to the world-class product development workflow that promisingly meets customer needs and success. Cartrabbit is committed to maintaining a safe and productive work environment, and you will be a part of an awesome SaaS product development team and incredible benefits that include:

Great learning environment

Flexible working hours

Opportunity to work in a Product company in a vertical B2B niche SaaS.

Job Responsibilities:

• Creating wireframes, storyboards, user flows, and process flows for web applications, landing pages, and mobile apps
• Translate requirements/wireframes into a responsive and intuitive User Interface
• Work closely with the developers and marketers for creating an awesome User Experience across various assets including applications and websites
• Optimized for a wide range of devices and interfaces
• Work with the development team to ensure high-quality designs are fully actualized
• Incorporating feedback, usage metrics, and usability findings into design in order to enhance user experience
• Collaborating effectively with engineering and management teams
• Establish and promote design guidelines, best practices, and standards.

Qualification and Skills

• 0-2 years of experience in UI/UX
• Solid working experience in Figma
• Understand modern design thinking and design trends.
• Proficiency in creating mockups and fully workable prototypes in Sketch and Figma and other tools.

• Excellent communication skills and can clearly articulate your ideas, designs, and suggestions
• Strong design skills across both web and mobile platforms
• A portfolio with good design rationale and visual design skill
• You are a strong team player who can collaborate effectively with different stakeholders
• Ability to work in a fast-paced startup environment
• Basic HTML5, CSS3, and JavaScript skills are a plus

Designation: Graphics and Simulation Engineer

Experience: 3-15 Yrs

Position Type: Full Time

Position Location: Hyderabad

Description:

We are looking for engineers to work on applied research problems related to computer graphics in autonomous driving of electric tractors. The team works towards creating a universe of farm environments in which tractors can driver around for the purposes of simulation, synthetic data generation for deep learning training, simulation of edges cases and modelling physics.

Technical Skills:

● Background in OpenGL, OpenCL, graphics algorithms and optimization is necessary.

● Solid theoretical background in computational geometry and computer graphics is desired. Deep learning background is optional.

● Experience in two view and multi-view geometry.

● Necessary Skills: Python, C++, Boost, OpenGL, OpenCL, Unity3D/Unreal, WebGL, CUDA.

●  Academic experience for freshers in graphics is also preferred.

●  Experienced candidates in Computer Graphics with no prior Deep Learning experience willing to apply their knowledge to vision problems are also encouraged to apply.

● Software development experience on low-power embedded platforms is a plus.

 Responsibilities:

● Understanding of engineering principles and a clear understanding of data structures and algorithms.

● Ability to understand, optimize and debug imaging algorithms.

●  Ability to drive a project from conception to completion, research papers to code with disciplined approach to software development on Linux platform

● Demonstrate outstanding ability to perform innovative and significant research in the form of technical papers, thesis, or patents.

● Optimize runtime performance of designed models.

● Deploy models to production and monitor performance and debug inaccuracies and exceptions.

● Communicate and collaborate with team members in India and abroad for the fulfillment of your duties and organizational objectives.

● Thrive in a fast-paced environment and have the ability to own the project end to end with minimum hand holding

●  Learn & adapt new technologies & skillsets

● Work on projects independently with timely delivery & defect free approach.

● Thesis focusing on the above skill set may be given more preference.