Technical Support Engineer - Network

Peacock Engineering Ltd is a Gold-accredited IBM Premier Business Partner which has amassed over 300 person years of experience implementing business critical EAM (Enterprise Asset Management) solutions across a range of industries such as oil & gas, pharmaceuticals, utilities, facilities management, transport, and power generation. 

Peacock Engineering Ltd specialise in providing consultancy services and support for the IBM Maximo EAM software product and maintain a pool of highly experienced and capable consultants fully conversant with IBM Maximo and its functionality, capabilities, and opportunities for customisation to meet business need. 

Peacock Engineering’s Technical Services team is now looking for an IBM Maximo Technical Professional to support the growing demand for Maximo enterprise asset management solutions, working from our office in Bangalore.

• Technical expert in IBM Maximo EAM technology.
• Should be well versed in MBO customizations for Maximo 7.x version.
• Advanced JAVA, SQL knowledge.
• Maximo building and deploying to various instances.
• Business process management using workflow design and management.
• Expert Knowledge of Maximo Integration Framework (MIF).
• Provide technical services over the entire lifecycle of a project.
• communication skills (verbal and written) possess the ability to multi-task.
• Maximo installations and upgrade work experience
• Participate in solution architecture design.
• Perform application and solution development to meet project requirements.
• Develop and document detailed technical designs to meet business requirements.
• Manage multiple technical environments and support the development and testing processes.
• Lead or assist in data conversion and migration efforts.
• Configure Maximo and assist in the development of interfaces to external systems.
• Identify areas of customization and optimization and provide solutions that meet the business requirements.
• Conduct system testing, as necessary.

Skill Requirements - Essential:

• Tech. in Computer Science, Engineering or Business-related field and/or equivalent work experience.
• Strong Maximo technical knowledge required to help execute numerous projects.
• Minimum eight (8) years of work experience in a technical position with the implementation and utilization of fully integrated enterprise asset management system.
• Proficient to convert functional requirements into technical specifications, and configure, tailor and or customize the solutions including building interfaces.
• Ability to create and update advanced technical documentation.
• Strong communication skills and the ability to work well in a project team environment.
• Drafting/Reviewing Functional Specifications
• Drafting/Reviewing Technical Specifications

Skill Requirements - Preferable:

• To bring industry knowledge world class capabilities innovation and cutting-edge technology to our clients in the Resources industry to deliver business value.
• To work with leading Resources client’s major customers and suppliers to develop and execute projects and reliability strategies.
• To harness extensive knowledge combined with an integrated suite of methods people and assets to deliver sustainable long-term solution.
• IBM Maximo 7.x certification

• Professional and committed, with a disciplined approach to work.
• Motivated and driven by finding and providing solutions to problems.
• Polite, tactful, helpful, empathic nature, able to deliver to the needs of customers.
• Has respect for others and their views.
• Technology minded and focused, enthusiastic about technologies.
• Analytical, able to raise from the detail and see the bigger picture.
• Dedicated to continually updating and upgrading own knowledge.
• Carries a mind-set of continuous improvement, constantly looking for better and more efficient ways of doing things.
• Values quality at the centre of all things in work.

Due to considerable amount of virtual working and interaction with colleagues and customers in different physical locations internationally, it is essential that the successful applicant has the drive and ethic to succeed working in small teams physically but in larger efforts virtually.  Self-drive to communicate constantly using web collaboration and video conferencing is essential.

As an employee, you will be encouraged to continually develop your capability & attain certifications to reflect your growth as an individual.

About HighLevel

HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With over 20,000 customers, we need people like YOU to help us grow and scale even further in the coming years. We currently have 600 employees worldwide, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and, above all, encourage a healthy work-life balance for our employees wherever they call home.

Our Website: https://www.gohighlevel.com/

YouTube Channel: https://www.youtube.com/channel/UCXFiV4qDX5ipEDQcsm1j4g

Role & Responsibilities:

We are seeking a highly skilled Full Stack Developer to join our CRM team. The ideal candidate will have a strong background in Node.js and Vue.js and possess hands-on experience in various technologies and concepts.

• Collaborate with cross-functional teams to design, develop, and maintain CRM applications and features
• Responsible for implementing visual elements that users see and interact with in a web application
• Build and optimize user interfaces using Vue.js for an exceptional user experience
• Develop server-side logic and APIs using Node.js
• Implement robust data storage and retrieval solutions with a focus on ElasticSearch, Data Indexing, Database Sharding, and Autoscaling
• Integrate Message Queues, Pub-sub systems, and Event-Based architectures to enable real-time data processing and event-driven workflows
• Handle real-time data migration and event processing tasks efficiently
• Utilize messaging systems such as Active MQ, Rabbit MQ, and Kafka to manage data flow and communication within the CRM ecosystem
• Collaborate closely with front-end and back-end developers, product managers, and data engineers to deliver high-quality solutions
• Optimize applications for maximum speed and scalability
• Ensure the security and integrity of data and application systems
• Troubleshoot and resolve technical issues, bugs, and performance bottlenecks
• Stay updated with emerging technologies and industry trends, and make recommendations for adoption when appropriate
• Participate in code reviews, maintain documentation, and contribute to a culture of continuous improvement
• Provide technical support and mentorship to junior developers when necessary

Qualifications:

• Good hands-on experience with Node.Js and Vue.js (or React/Angular)
• Strong understanding of ElasticSearch, Data Indexing, Database Sharding, and Auto Scaling techniques.
• Experience working with Message Queues, Pub-sub patterns, and Event-Based architecture
• Proficiency in Real-time Data Migration and Real-time Event Processing
• Familiarity with messaging systems like Active MQ, Rabbit MQ, and Kafka
• Expertise with MongoDB
• Proficient understanding of code versioning tools, such as Git
• Strong communication and problem-solving skills
• Practical experience in mentoring engineers and doing code reviews

What to Expect when you Apply?

• Exploratory Call
• Technical Round I/II
• Assignment
• Cultural Fitment Round

Perks and Benefits:

• Impact - Work with scale, our infrastructure handles around 5 Billion+ API hits, 2 Billion+ message events, and more than 40 TeraBytes of data
• Learning - Work with a team of A-players distributed across 15 countries who move fast (we have built one of the widest products on the market in under 3 years)
• Unlimited Leave Policy & remote first culture
• 1 team offsite every year

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and

whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way!

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.