Technical Support Engineer - Network

🧾 Job Title: Store Manager – ColorPlus (Raymond Group Franchise)

📍 Location: Sarath City Capital Mall (AMB Mall), Hyderabad

💰 Compensation: ₹3 – ₹6 LPA (Based on Experience)

🎯 Incentives: Monthly performance-based bonuses linked to sales & store KPIs

🕰️ Work Type: Full-time | 6-Day Working | Weekends Mandatory

👔 About ColorPlus:

ColorPlus, a part of Raymond Group, is one of India’s most trusted premium menswear brands. As a franchise partner operating in Sarath City Capital Mall, we are looking for a confident and proactive Store Manager who can run the store with ownership, drive sales, and deliver exceptional customer experiences.

🚀 Key Responsibilities:

🏪 Store Operations & Team Management

• End-to-end ownership of store performance and profitability
• Manage daily operations, ensure SOP compliance, and maintain brand standards
• Lead and train a team of 3–5 executives; oversee scheduling, motivation, and grooming

📈 Sales Targeting & Execution

• Plan and achieve monthly/quarterly sales targets
• Track conversions, average billing value, and footfall data to optimize performance
• Implement upselling, cross-selling strategies, and offer suggestions

💬 Customer Delight & Reputation Building

• Build meaningful customer relationships and deliver a premium experience
• Encourage and manage Google reviews, repeat customer interactions, and post-sale follow-ups
• Personally handle escalations, special requests, and styling assistance

📣 Local Marketing & Innovation

• Run WhatsApp broadcasts, SMS campaigns, and digital promotions using tools like Interakt or AiSensy
• Collaborate with mall events team for on-ground campaigns
• Identify festive/local opportunities to drive store traffic creatively

📦 Inventory & Merchandising

• Maintain accurate stock, execute timely inward/outward movement, and avoid pilferage
• Ensure visual merchandising and planogram adherence
• Raise indent requests proactively based on trends and demand

🤝 Franchise & Brand Coordination

• Maintain reporting to the franchise owner with sales dashboards and team updates
• Coordinate with Raymond’s backend team for training, branding, and inventory
• Align store performance with broader franchise goals

👤 Ideal Candidate Profile:

• 3–7 years in fashion/apparel retail, with experience running a store independently
• Strong team leadership, customer handling, and sales execution track record
• Fluent in English, Hindi, and Telugu
• Hands-on with retail tools: POS, Excel, WhatsApp API dashboards
• Entrepreneurial, confident, and always looking for growth opportunities

💼 What You’ll Get:

• Competitive fixed salary based on experience
• Monthly sales incentives based on clear KPIs
• Apparel discounts and growth opportunities in our multi-store network
• Ownership of the store like it’s your own business

1. Work on a disruptive product that's still in the early stages
2. Review functional and design specifications to ensure a complete understanding of the system
3. Take ownership of the end-to-end system and take all requirements, issues, and enhancements to closure single-handedly
4. Mobile testing experience with strong basics, understanding of testing and shipping releases on these platforms - iOS, Android, and Web
5. Prior experience in creating optimal test strategy - functional, non-functional, analytics, and automation
6. Experience with relational database and SQL queries
7. Sharp analytical abilities and excellent written and verbal communication skills
8. Experience of working with JIRA
9. Prior experience in automation testing
10. Prior experience in working with tools like -
    1. Figma
    2. Datadog
    3. AWS

Communication and management of schedule with the Experts / Facilitators

Establish relationships with full-time and part-timeExperts / Facilitators across the country;

Scheduling and management of trainings with Experts / Facilitators
Establish regular feedback cycles and obtain from various stakeholders;

Operational assistance for on ground associates before and after programs
Apart from the functions listed above, the new hire may also be expected to assist with peripheral activities.

Skills – Jboss, DevOps, ServiceNow, Windows Server.

JD - Application Maintenance -- Must have -- Installation and configuration of Custom/Standard Software e.g., FileZilla, JDK, OpenJDK Installation and configuration of JBOSS/Tomcat Server, Configuration of HTTPS certificate in JBOSS/Tomcat, Windows Event Viewer/IIS Log/ Windows Security /Active Directory, how to set Environment variable, Registry value, etc. Nice to Have --- Basics of Monitoring Knowledge of PowerShell, MS Azure Devops, Deploy and Configure application, how to check Last installed version of any software/patch, ServiceNow , ITIL , Incident Management , Change Management

We have a couple of levels in the customer service team from simply assisting customers in their pre-sales queries to solving their complaints at the highest escalations. Based on your work-ex and skill set, we offer salary & responsibilities;, some of them are mentioned here for better understanding.

• IT hardware & software services
• Web / App Design & Development
• Digital Marketing & Social Media Services
• Branding & Marketing Services
• Business and Management Consulting
• HR & Recruitment Services
• Graphic Designing
• Interior & Architecture Services
• Content, Photography and Videography.

• Planning & Strategy- Plan and execute a sales strategy that will help the team to get quality business.
• Build Process- Prepare a sales plan and sales performance tracking system to keep track of the process from approaching to acquiring each prospective client.
• Marketing Material- Creates marketing literature and web-based features to promote products and time-sensitive sales
• Networking- Attends trade exhibitions and industry events to learn about cutting-edge products & services, and get new clients and vendors.
• Lead Generation- Generate qualified leads by proper utilization of calls, email, social media, and other means to get in touch with the relevant personnel in the client company
• Lead Management- Document all the meetings through different methods, such as CRM, MS Excel, Minutes of Meeting (Email), etc.

• Learning- Becomes fluent in all products and services offered by us through testing, demonstrations, and research
• Need analysis- Assesses clients’ needs and accordingly make recommendations and solutions.
• Proposals- Prepare presentations to address the client’s problems with relevant solutions in a consultative manner.
• Educate- Demonstrates our offerings to highlight its pros and cons, v/s various competing products or services.
• Deals- Negotiates sales, package discounts, and long-term contracts with clients
• Stay Updated- Gains familiarity with the different industries, and stays updated on trends and innovative products

• Consulting- Provides technical advice, and after-sales.
• Project Management- Coordinate with the internal & external teams to complete projects within the set deadline.
• Client Servicing- Maintain good relationships with clients by taking constant feedback on the systems and services
• Relationship Management- Maintain good relationships with the internal, as well as external stakeholders.

• YEARS OF RELEVANT EXPERIENCE- 3+ Years of proven experience in Sales/ Business Development.
• EDUCATION & CERTIFICATIONS- We prioritize skills over degrees but Bachelors/ Masters degree/ diploma/ certification in Sales & Marketing, Business Management, Computer Science or other relevant fields.
• SOFTWARE & APPLICATIONS- Tech-savvy with good knowledge of MS Office, CRM Systems, have knowledge and can adapt to other technologies very quickly.

• Excellent communication (verbal & written), interpersonal and consulting skills.
• Knowledge of relevant products and services.
• Motivated, have negotiation skills, attention to detail, and critical thinking under high-pressure
• Sound judgment to recognize prospects’ key pain areas, and understand clients’ requirements.
• Ability to meet targets and deadlines.
• Confident, pleasant personality, ambitious, self-motivated, organized with leadership and management skills.

Learn from the best: Learn from leaders who have built Comm100 from ground up. Work under other engineers who handle different layers of the infrastructure.

Work in a data-driven team: Understand the importance of validating assumptions about user behaviour. Use various types of testing to ensure we're right (or discover where did we go wrong). Utilize data collection, enrichment, analytics, and visualizations to improve our systems.

WHO YOU ARE

To be successful in this role, you'll need to have the following skills:

Love for coding: A fanatic about writing beautiful and scalable code.

Sense of analytics: Strong analytical and troubleshooting skills. Should be resourceful, innovative, and inventive.

Dynamic: Should be comfortable in dealing with lots of moving pieces. Have exquisite attention to detail and are comfortable learning new technologies and systems.

Team player: Knack for influencing without being authoritative. Pitch in wherever the team needs help, from writing blog posts to supporting customers.

Accountability: High sense of ownership for your code and relentlessness to deliver projects with high business impact.

KEY SKILLS

• Strong computer system analysis and design skills in current methodologies and patterns including vanilla JavaScript,
• Rich experience with ReactJS, Redux, React Native, or similar library/tools.
• Obsessed with WPO (Web Performance Optimization) and web/mobile performance analysis.
• Familiar with web security, SEO, accessibility, and internationalization.
• Experience with W3C standards, HTTP protocol and web browsers.
• Experience with common tools such as front-end compilation, construction, testing, etc. (Babel, Rollup, Webpack, Jasmine, etc.)