Engineering Manager Infrastructure

Position: DevOps Engineer / Senior DevOps Engineer

Experience: 3 to 6 Years

Key Skills: AWS, Terraform, Docker, Kubernetes, DevSecOps pipeline

Job Description:

• AWS Infrastructure: Architect, deploy, and manage AWS services like EC2, S3, RDS, Lambda, SageMaker, API Gateway, and VPC.
• Networking: Proficient in subnetting, endpoints, NACL, security groups, VPC flow logs, and routing.
• API Management: Design and manage secure, scalable APIs using AWS API Gateway.
• CI/CD Pipelines: Build and maintain CI/CD pipelines with AWS CodePipeline, CodeBuild, and CodeDeploy.
• Automation & IaC: Use Terraform and CloudFormation for automating infrastructure management.
• Containerization & Kubernetes: Expertise in Docker, Kubernetes, and managing containerized deployments.
• Monitoring & Logging: Implement monitoring with AWS CloudWatch, CloudTrail, and other tools.
• Security: Apply AWS security best practices using IAM, KMS, Secrets Manager, and GuardDuty.
• Cost Management: Monitor and optimize AWS usage and costs.
• Collaboration: Partner with development, QA, and operations teams to enhance productivity and system reliability.

What does a successful Senior DevOps Engineer do at Fiserv?

This role’s focus will be on contributing and enhancing our DevOps environment within Issuer Solution group, where our cross functional Scrum teams are delivering solutions built on cutting-edge mobile technology and products. You will be expected to support across the wider business unit, leading DevOps practices and initiatives.

What will you do:

• Build, manage, and deploy CI/CD pipelines.

• DevOps Engineer - Helm Chart, Rundesk, Openshift

• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline.

• Implementing various development, testing, automation tools, and IT infrastructure

• Optimize and automate release/development cycles and processes.

• Be part of and help promote our DevOps culture.

• Identify and implement continuous improvements to the development practice

What you must have:

• 3+ years of experience in devops with hands-on experience in the following:

- Writing automation scripts for deployments and housekeeping using shell scripts (bash) and ansible playbooks

- Building docker images and running/managing docker instances

- Building Jenkins pipelines using groovy scripts

- Working knowledge on kubernetes including application deployments, managing application configurations and persistence volumes

• Has good understanding on infrastructure as code

• Ability to write and update documentation

• Demonstrate a logical, process orientated approach to problems and troubleshooting

• Ability to collaborate with multi development teams

What you are preferred to have:

• 8+ years of development experience

• Jenkins administration experience

• Hands-on experience in building and deploying helm charts

Process Skills:

• Should have worked in Agile Project

Overview

adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

We are looking for an experienced Technical Team Lead to guide a local IT Services Management Team and also acting as a software developer. In this role, you will be responsible for the application management of a B2C application to meet the agreed Service Level Agreements (SLAs) and fulfil customer expectations. 

Your Team will act as a on-call-duty team in the time between 6 pm to 8 am, 365 days a year. You will work together with the responsible Senior Project Manager in Germany. 

We are seeking a hands-on leader who thrives in both team management and operational development. Whether you have experience in DevOps and Backend or Frontend, your expertise in both leadership and technical skills will be key to success in this position.

Responsibilities:

Problem Management & Incident Management activities: Identifying and resolving technical issues and errors that arise during application usage. 

Release and Update Coordination: Planning and executing software updates, new versions, or system upgrades to keep applications up to date.

Change Management: Responsible for implementing and coordinating changes to the application, considering the impact on ongoing operations.

Requirements:

Education und Experience: A Bachelor’s or Master’s degree in a relevant field, with a minimum of 5 years of professional experience or equivalent work experience.

Skills & Expertise:

Proficient in ITIL service management frameworks.

Strong analytical and problem-solving abilities.

Experienced in project management methodologies (Agile, Kanban).

Leadership: Very good leadership skills with a customer orientated, proactive and results driven approach. 

Communication: Excellent communication, presentation, and interpersonal skills, with the ability to engage and collaborate with stakeholders.

Language: English on a C2 Level.

Skills & Requirements

kubeAPI high Kustomize high docker/container high Debug Tools openSSL high Curl high Azure Devops, Pipeline, Repository, Deployment, ArgoCD, Certificates: Certificate Management / SSL, LetsEncrypt, Linux Shell, Keycloak.

General Description:Owns all technical aspects of software development for assigned applications

Participates in the design and development of systems & application programs

Functions as Senior member of an agile team and helps drive consistent development practices – tools, common components, and documentation

Required Skills:

In depth experience configuring and administering EKS clusters in AWS.

In depth experience in configuring **Splunk SaaS** in AWS environments especially in **EKS**

In depth understanding of OpenTelemetry and configuration of **OpenTelemetry Collectors**

In depth knowledge of observability concepts and strong troubleshooting experience.

Experience in implementing comprehensive monitoring and logging solutions in AWS using **CloudWatch**.

Experience in **Terraform** and Infrastructure as code.

Experience in **Helm**Strong scripting skills in Shell and/or python.

Experience with large-scale distributed systems and architecture knowledge (Linux/UNIX and Windows operating systems, networking, storage) in a cloud computing or traditional IT infrastructure environment.

Must have a good understanding of cloud concepts (Storage /compute/network).

Experience collaborating with several cross functional teams to architect observability pipelines for various GCP services like GKE, cloud run Big Query etc.

Experience with Git and GitHub.Experience with code build and deployment using GitHub actions, and Artifact Registry.

Proficient in developing and maintaining technical documentation, ADRs, and runbooks.

• Strong experience working with tools and platforms like Helm charts, Circle CI, Jenkins,
• and/or Codefresh
• Excellent knowledge of AWS offerings around Cloud and DevOps
• Strong expertise in containerization platforms like Docker and container orchestration platforms like Kubernetes & Rancher
• Should be familiar with leading Infrastructure as Code tools such as Terraform, CloudFormation, etc.
• Strong experience in Python, Shell Scripting, Ansible, and Terraform
• Good command over monitoring tools like Datadog, Zabbix, Elk, Grafana, CloudWatch, Stackdriver, Prometheus, JFrog, Nagios, etc.
• Experience with Linux/Unix systems administration.

• 5+ years hands-on experience with designing, deploying and managing core AWS services and infrastructure
• Proficiency in scripting using Bash, Python, Ruby, Groovy, or similar languages 
• Experience in source control management, specifically with Git
• Hands-on experience in Unix/Linux and bash scripting
• Experience building, managing Helm-based build and release CI-CD pipelines for Kubernetes platforms (EKS, Openshift, GKE) 
• Strong experience with orchestration and config management tools such as Terraform, Ansible or Cloudformation  
• Ability to debug, analyze issues leveraging tools like App Dynamics, New Relic and Sumologic 
• Knowledge of Agile Methodologies and principles 
• Good writing and documentation skills
• Strong collaborator with the ability to work well with core teammates and our colleagues across STS

Are you the one? Quick self-discovery test:

1. Love for the cloud: When was the last time your dinner entailed an act on “How would ‘Jerry Seinfeld’ pitch Cloud platform & products to this prospect” and your friend did the ‘Sheldon’ version of the same thing.
2. Passion: When was the last time you went to a remote gas station while on vacation and ended up helping the gas station owner saasify his 7 gas stations across other geographies.
3. Compassion for customers: You listen more than you speak.  When you do speak, people feel the need to listen.
4. Humor for life: When was the last time you told a concerned CEO, ‘If Elon Musk can attempt to take humanity to Mars, why can’t we take your business to run on the cloud?

Your bucket of undertakings:

This position will be responsible to consult with clients and propose architectural solutions to help move & improve infra from on-premise to cloud or help optimize cloud spend from one public cloud to the other.

1. Be the first one to experiment on new-age cloud offerings, help define the best practice as a thought leader for cloud, automation & Dev-Ops, be a solution visionary and technology expert across multiple channels.
2. Continually augment skills and learn new tech as the technology and client needs evolve
3. Use your experience in the Google cloud platform, AWS, or Microsoft Azure to build hybrid-cloud solutions for customers.
4. Provide leadership to project teams, and facilitate the definition of project deliverables around core Cloud-based technology and methods.
5. Define tracking mechanisms and ensure IT standards and methodology are met; deliver quality results.
6. Participate in technical reviews of requirements, designs, code, and other artifacts
7. Identify and keep abreast of new technical concepts in the google cloud platform
8. Security, Risk, and Compliance - Advise customers on best practices around access management, network setup, regulatory compliance, and related areas.

Accomplishment Set 

• Passionate, persuasive, articulate Cloud professional capable of quickly establishing interest and credibility 
• Good business judgment, a comfortable, open communication style, and a willingness and ability to work with customers and teams.
• Strong service attitude and a commitment to quality.
• Highly organised and efficient.
• Confident working with others to inspire a high-quality standard.

Experience :

• 4-8 years experience in Cloud Infrastructure and Operations domains
• Experience with Linux systems and/OR Windows servers
• Specialize in one or two cloud deployment platforms: AWS, GCP
• Hands on experience with AWS services (EKS, ECS, EC2, VPC, RDS, Lambda, GKE, Compute Engine, API Gateway, AppSync and ServiceMesh)
• Experience in one or more scripting language-Python, Bash
• Good understanding of Apache Web Server, Nginx, MySQL, MongoDB, Nagios
• Logging and Monitoring tools (ELK, Stackdriver, CloudWatch)
• DevOps Technologies (AWS DevOps, Jenkins, Git, Maven)
• Knowledge on Configuration Management tools such as Ansible, Terraform, Puppet, Chef, Packer
• Experience working with deployment and orchestration technologies (such as Docker, Kubernetes, Mesos)

Education :

1. Is Education overrated? Yes. We believe so. However there is no way to locate you otherwise. So unfortunately we might have to look for a Bachelor's or Master's degree in engineering from a reputed institute or you should be programming from 12. And the latter is better. We will find you faster if you specify the latter in some manner. Not just degree, but we are not too thrilled by tech certifications too ... :)
2. To reiterate: Passion to tech-awesome, insatiable desire to learn the latest of the new-age cloud tech, highly analytical aptitude and a strong ‘desire to deliver’ outlives those fancy degrees!
3. 3-8 years of experience with hands-on experience in Cloud Computing (AWS/GCP) and IT operational experience in a global enterprise environment.
4. Good analytical, communication, problem solving, and learning skills.
5. Knowledge on programming against cloud platforms such as Google Cloud Platform and lean development methodologies.