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Hardware Engineer
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Hardware Engineer

Guru Goutam Infotech Pvt Ltd's profile picture
Posted by Guru Goutam Infotech Pvt Ltd
2 - 5 yrs
₹2.6L - ₹3L / yr
Bengaluru (Bangalore)
Skills
Hardware troubleshooting
Laptop repair
Hardware technician
IT service management
IT asset management
Field service
Field engineering

Job Description – Hardware Engineer

Position: Hardware Engineer

Office Location: Jayanagar 3rd Block, Bengaluru

Salary: ₹22,000 – ₹25,000 per month (gross, including PF & PT deductions)

Experience: 2+ years in IT Hardware & Service Operations

Industry: IT Rentals & Services

Field Work: Mandatory


Role Overview

We are looking for a skilled Hardware Engineer who can manage service operations and client servicing. The candidate must have strong technical knowledge in IT hardware (laptops, desktops, printers, CCTV, biometrics, and other IT devices) and the ability to manage fieldwork independently.


This role involves frequent client visits (field work), troubleshooting, and ensuring timely service delivery. A good level of communication is essential – in Kannada, English, basic Hindi (preffered)– to coordinate effectively with clients and management.


Key Responsibilities

  • Diagnose, repair, and service IT hardware devices (laptops, desktops, printers, CCTV, biometrics, and other IT equipment).
  • Conduct field visits to client locations for installation, servicing, and troubleshooting.
  • Report all the work and issues to service head.
  • Handle client requests, service complaints, and AMC support.
  • Maintain service records and provide timely updates to management.
  • Monitor and manage spare parts, tools, and servicing inventory.
  • Handle escalations and provide quick technical resolutions.


Requirements

  • Education: Diploma or Graduate in Computer Science, Electronics, or related field (B.E./B.Tech preferred but not mandatory).
  • Experience: Minimum 2+ years in IT hardware servicing.
  • Technical Knowledge:
  • Laptop & desktop servicing expertise.
  • Knowledge of printers, CCTV, biometrics, and IT peripherals.
  • Chip-level servicing knowledge will be an added advantage.
  • Field Work: Willingness to travel regularly for on-site servicing.
  • Communication: Kannada, English, basic Hindi
  • Skills: Strong problem-solving ability, client-handling skills, and ownership mindset.


Compensation & Benefits

  • Salary: ₹22,000 – ₹25,000 per month (gross, including PF & PT deductions).
  • Petrol allowances provided for fieldwork.
  • Flexible salary for highly skilled candidates.
  • Exposure to servicing corporate clients in the IT rental industry.
  • Opportunity to grow in a performance-driven environment.

 

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Guru Goutam Infotech Pvt Ltd

Founded :
2008
Type :
Services
Size :
0-20
Stage :
Profitable

About

Guru Goutam Infotech Pvt. Ltd. is a leading IT rental solutions provider based in Bengaluru. We specialize in offering a wide range of IT equipment including laptops, desktops, printers, and projectors on flexible rental plans for corporate clients, training institutes, events, and startups.

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We specialize in offering a wide range of IT equipment including laptops, desktops, printers, and projectors on flexible rental plans for corporate clients, training institutes, events, and startups.

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