HR Recruiter

• Key Skills / Keywords

  E-commerce website, E learning Application,

  
  

  Good in creating:

  Functional specification document

  Use Cases

  Data flow diagrams
  
  Salary

  Salary is not a constrain

  Job Description / Responsibilities

  Understanding requirements and creation of scope of work document

  Efficient in work ethics and discipline

  
  

  • Validate project viability 

  • Discuss the brief with the client and define SMART objectives 

  • Ask for requirements, budget, deadline & milestones 

  • Discuss the project with Delivery Leads 

  • Provide a ballpark estimate & timeline 

  • Share and discuss with the client 

  • Get Client approval on ballpark budget, timeline & requirements

  • Create a project tracker spreadsheet 

  • Timelines

  • Milestones and Deliverables

  • Create an activity tracker for the project 

  • Setup meeting with team members (Design, Development, Testing and Support)

  • Project Understanding to team

  • User Journey

  • Functionality

  • Verify requirements and get more clarity 

  • Risk Identification 

  • Review 

  • Client Meeting after meeting with the team to validate requirements and get more clarity

  • Update document

  • Change request and approval or parking of the new requirement

  • Risk mitigation strategy

  • Create a project communication plan

  • Identify team members and send weekly update meetings to client

  • Constant communication with the client for clarity on the requirements or features

  • Create weekly status tracker

  • Daily Meeting internal 

  • Activity updates

  • Weekly Meeting with client

  • Take regular Project Updates

  Qualifications and Preferred Skills

  Good communication skills

  Good presentation skills

  Must Have

  FSD Creation, Discipline, Ecommerce experience

  Joining

  One month

We are hiring for marketing

mba fresher for pursuing can apply

• Take charge of all marketing-related activities, including ATL & BTL Marketing.
• Generate admissions through effective marketing strategies.
• Visit schools and colleges for presentations to promote Amity programs.
• Establish tie-ups with consultants for international admissions.
• Conduct seminars to showcase Amity's offerings.
• Counsel students and parents to provide information and guidance.
• Handle day-to-day activities at the center.
• Motivate and lead the team towards achieving common goals.

Job Location – Chennai - Ekaduthangal  (Work From Office)

Job description

• Partner with Internal stakeholders across business units (i.e., sales, finance, Catalog, Customer Service) to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with managerial, and executive teams
• Drive identification of requirements across business units and identify substandard systems processes through evaluation of real-time data.
• Create and implement precise management plans for every project, with attention to transparent communication at all levels
• Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
• Develop meaningful and lasting relationships with Stakeholders for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations

Required Candidate profile

• Previous working experience as a Business Analyst for 2 to 9 year(s)
• Preferably Masters in Business Management, Information Technology, Financial Management or similar relevant filed
• Practical experience generating process documentation and reports
• Excellent organizational and time management skills
• Outstanding communication and presentation skills
• Critical thinker
• Creative problem solver
• Great analytical skills
• Working Knowledge of SQL (Queries & Stored Procedures) would be an added advantage.

Perks and Benefits 

Competitive salary Medical Benefits/accident Cover Flexi Office Working Hours Fast paced start up

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Roles and Responsibilities:

• Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.  
•  Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
• (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
• Generating product and user insights and working closely with the Product manager to make product and design decisions
• Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
•  Owning and improving the core issues related to the product.
• Create and maintain client relationships.
• Stay up to date with new products/services and competitors
• Interpersonal skills to work closely with various stakeholders who may have competing interests

Requirements:

• Previous experience in Business / Systems Analysis or Quality Assurance
• 2-5 years of experience
• A degree in IT / Computer Science
• Proven experience in eliciting requirements and testing
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Solid experience in writing SQL queries
• Basic knowledge in generating process documentation
•  Strong written and verbal communication skills including technical writing skills

Life at Rezo.AI:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
•  A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites and blow off steam with your work buddies.

Perks & Benefits:

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here:

http://www.rezo.ai/" target="_blank">www.rezo.ai

We are seeking a highly motivated and skilled Solution Architect/Business Analyst to join our dynamic team. As a Solution Architect, you will be an integral part of our new clients onboarding team, responsible for understanding the Finflux SaaS lending platform and its functionalities. Your primary role will be to work closely with customers from financial institutes, NBFCs, Fintechs, and banks to understand their requirements and effectively map them with the

Finflux product, while identifying any gaps or customization needs. Additionally, you will collaborate with productmanagers to prioritize requirements and implement identified.

Roles & Responsibilities:

• Product Understanding: Gain in-depth knowledge of the Finflux SaaS lending platform, including its Loan

Management System (LMS), Loan Origination System (LOS), Business Rules Engine (BRE), and

Delinquency Management System (Collections).

• Customer Requirements Analysis: Collaborate with customers to gather and analyze their business

requirements, pain points, and objectives. Identify their specific needs related to lending operations and

processes.

• Solution Design: Develop comprehensive and innovative solutions by mapping customer requirements with

the Finflux product. Propose recommendations to bridge any identified gaps or customization needs.

• Requirement Prioritization: Work closely with product managers to prioritize customer requirements based

on business impact, feasibility, and strategic goals. Participate in backlog grooming and sprint planning

sessions.

• Documentation: Prepare detailed requirement specifications, solution design documents, functional

specifications, and process flows to clearly articulate the proposed solutions to internal stakeholders and

customers.

• Stakeholder Communication: Act as a liaison between customers and internal teams, including development,

implementation, and support teams. Ensure effective communication and alignment of objectives throughout

the onboarding process.

• Project Management: Manage multiple client onboarding projects simultaneously. Develop project plans,

monitor progress, and ensure timely delivery of solutions within agreed-upon timelines.

• Collaboration: Collaborate closely with cross-functional teams, including product managers, development,

and implementation teams, to implement identified gaps and customization requirements. Participate in agile

ceremonies and provide input on solution implementation.

• Training and Support: Conduct training sessions and workshops for customers to familiarize them with the

Finflux product and its functionalities. Provide ongoing support during the onboarding process and address

any inquiries or issues raised by customers.

Required Skills:

• Experience: Minimum of 5 years of experience as a Business Analyst, Solution Architect, or similar role in

the software industry, preferably working with SaaS solutions or lending platforms.

• Domain Knowledge: Strong understanding of lending operations, loan management processes, and

regulatory requirements in the financial industry. Familiarity with financial institutes, NBFCs, Fintechs, or

banks is highly desirable.

• Technical Aptitude: Ability to grasp complex software solutions quickly and effectively. Prior experience

working with loan management systems, loan origination systems, business rules engines, or delinquency

management systems will be advantageous.

• Analytical Skills: Proficient in analysing business processes, identifying gaps, and proposing practical and

efficient solutions. Strong problem-solving abilities and attention to detail are essential.

• Communication: Excellent written and verbal communication skills. Ability to articulate complex ideas and

concepts to both technical and non-technical stakeholders. Active listening skills to understand customer

requirements thoroughly.

• Project Management: Proven experience in managing multiple projects concurrently, prioritizing tasks, and

meeting deadlines. Ability to adapt to changing project requirements and work in a fast-paced, dynamic

environment.

• Collaboration: Strong team player with the ability to collaborate effectively with cross functional teams and

build relationships with customers. Customer-centric mindset with a focus on delivering.

Experience in front- & back-end software development and understanding of complex, micro-service-based architectures, custom and CMS environments, and Languages Experience in working with SQL and NoSQL Database Experience in creating architectural artifacts Resolving technical problems as they arise Continually researching current and emerging technologies and proposing changes where needed.

Gather & document requirements using tools like interviews, workshops, surveys, business process descriptions, use cases, etc. Interact with clients to do requirements gathering that will include the usage of various elicitation techniques like Document Analysis, Requirement Workshops, Focused Groups, etc. Conduct business analysis and research to identify key metrics and opportunities for improvements Create various Scope Management Artifacts like WBS, Product Backlogs, Feature Sets, MRDs, PRDs, FRDs, Use Cases, Business Cases, User Stories, etc. Provide vision and direction to the Agile development team and stakeholders throughout the project by leading the planning of product release plans and setting expectations for the delivery of new functionalities. Analyze the practicality of development requirements of new systems and upgrades to existing systems. Manage Project Scope and Scope Creeps. Raise Change Requests, interact with the Dev team, and help in coming up with Impact analysis and estimates. Run the Capability Gaps analysis and deliver the report against it. Define the Business Case that can further result in Project Charter. Prioritize Requirements independently or in collaboration with Dev Team/Stakeholders using various prioritization techniques. Run a project in SCRUM Mode and write User Stories with every nitty-gritty even to a system level wherever required. Write and manage the scope of Jira and Confluence. Participate in user acceptance testing.

Requirements

2+ years of experience in a similar role for web/mobile projects. Excellent documentation, verbal & written communication, and team collaboration skills. Sharp analytical and problem-solving skills. Outstanding presentation and leadership skills. Experience in iterative development methodologies like Agile. Technical Writing Experience with project management tools

Responsibilities

• Create and federate audience segments; both ad hoc using SQL and via internal CDP, to support business units and power their digital marketing channels
• Build, maintain, and troubleshoot Github jobs and Salesforce Marketing Cloud automation that power our scalable recurring communications, such as lifecycle touchpoints and surveys
• Work across numerous internal and external marketing platforms (Salesforce Marketing Cloud, Audience Platform, publisher, and social partners, etc)

Qualifications

• Intermediate SQL programming experience required
• Minimum 2 years’ experience working with relational databases
• Ability to collaborate and communicate effectively with a diverse group of partners including marketing, technical teams, and agencies
• Familiarity with CRM platforms (eg Salesforce Marketing Cloud) and publisher/social partners (eg Facebook, DV360)

• Job Title:- Interior Marketing Manager
• Exp:- 1yr to 3yrs
• Location:- S.G Highway 
• Qualification:- Graduate, Preferred if an engineer or having an experience in the similar industry.

Job responsibility:-

• Conducting Market research by identifying selling possibilities and evaluating customer needs.
• Actively seeking out new sales opportunities through cold calling, networking in sites and other platforms like India Mart and trade India.
• Setting up a meeting with potential clients and understanding their need or concern.

• Responsible for collecting all in-scope business requirements
• Able to prioritize requirements and negotiate on deployment timeframes on behalf of the development team
• Ability to perform detailed analysis to ensure all aspects of the business requirement are understood
• Able to formalize business requirements, ready for two way communication business communications up and technical communications down
• Capable of managing all non-technical aspects of the new requirements
• Capable of working with the test team to develop/ review test scripts and profile of test data
• Able to produce ad-hoc SQL queries/ ad-hoc reports that can be used to monitor success of the new requirement by ensuring data is being created as it should
• Must have worked on medium to large size custom application development projects and has exposure to all phases of the SDLC
• Experience in Insurance Domain is a must
• Proficient in using Microsoft Office tools
• Get actively involved in various project phases
• Act as a key interface between users and development teams
• Technology Graduate: B.Sc IT, MSc IT / B.Tech, M.Tech/ BCA, MCA