HR Manager

Lead Generation & Prospecting

 Identify and connect with potential clients through market research, cold calling,

networking, and outreach.

 Generate a strong pipeline of leads across media sales, events, BTL campaigns, and

digital marketing domains.

Client Engagement & Relationship Management

 Develop and nurture relationships with key decision-makers and stakeholders to

understand their business requirements.

 Deliver compelling pitches and presentations tailored to client needs.

Sales Execution

 Achieve business targets by converting leads into long-term clients.

 Coordinate with internal teams to create proposals, quotations, and strategic sales

plans.

Market Research & Analysis

 Conduct market research to understand industry trends, competitor activities, and

client needs.

 Provide insights to tailor pitches and identify new business opportunities.

Relationship Management

 Develop and nurture long-term relationships with clients to ensure repeat business.

 Serve as the point of contact, delivering exceptional client support and ensuring

satisfaction throughout the project lifecycle.

Campaign Planning Support

 Collaborate with internal teams to develop customized proposals andand marketing

strategies.

 Assist in executing BTL campaigns, digital initiatives, and events to drive client

success.

Reporting & CRM Management

 Maintain accurate client and sales data in CRM tools.

 Provide regular updates on leads, opportunities, and sales performance to the

leadership team.

Our client is the industry-leading provider of AI Assisted Conversational messaging solutions. They help Professionals and Institutes such as Doctors, Lawyers and Hospitals and Education Institutes drive consumer experience over text messaging channels like SMS/Whatsapp in their Enquiry management and Customer support processes. As a forward- thinking global company, it continues to innovate and develop cutting edge technologies like Conversational AI, Chatbots, and Omni channel solutions that redefine how businesses digitally communicate with their customers.

They integrate with Top CRMs like Salesforce,

Zoho, Hub spot among others to drive engagement in key moments, and have acquired 5000

customers across SMB’s and Mid-market (from small Professional Doctors and lawyers to large global staffing companies and large insurance companies).They’re growing at a fast pace and need a sharp, focused, self-starter person to join their marketing team. As a Demand Generation Manager, you will work closely with cross-functional teams, including marketing, product & customer success to own the pipeline.

Requirements

• Own, develop and execute end-to-end campaigns that engage and convert prospective buyers with a focus on developers and marketers within specific verticals.
• Create and oversee impactful and engaging content, targeted competition displacement campaigns and ABM campaigns.
• Work closely with product development, product marketing & customer success teams, to design and implement campaigns that deliver on business objectives.
• Design & execute campaigns that drive pipeline and generate opportunities using PLG motion.
• Understand the buyer’s journey at each stage of the Sales funnel and translate messaging and positioning into effective campaigns.
• Keep track of MQL-SQL-SAL conversion rates, analyze campaign performance, surface insights and provide recommendations for optimizing results.
• Track program results, measure program success and report metrics to stakeholders
• Build strong relationships with key cross functional stakeholders across GTM organization to ensure campaign enablement and engagement.
• Develop scalable, repeatable campaign playbooks
• Guide the creation of content alongside our Content Marketing, Product Marketing and Solutions teams
• Develop outbound and account-based campaigns that complement inbound campaign strategy

What we need:

​

• 10+ years of work experience, with at least 7 years in demand generation
• Graduate/masters in any stream with good understanding of SaaS product space
• Proven track record of leading multi-channel campaigns with success, collaborating with stakeholders and finding opportunities to strategically up level marketing efforts
• Understanding of the nuances of running an integrated campaign, and ability to think both strategically and execute at an operational level with ease
• Agile, Nimble, and energetic
• Being an Individual Contributor, your performance will be measured by the pipeline you generate, your ability to execute and achieve measurable results including new logo development, and owning cross-sell campaigns to drive expansion opportunities

Job Title: Sales & Customer Support Executive (Voice Process)

Company Brand Name: BikeFixup

Location: Faridabad

Work Mode: Work from Office

Working Days: 6 Days a Week (Rotational Off)*

Key Responsibilities:

Sales Responsibilities:

Achieve monthly sales targets for memberships.

Conduct outbound and inbound calls to pitch plans and convert inquiries into sales.

Provide detailed product knowledge and promote BikeFixup’s services effectively.

Maintain and update lead databases, ensuring timely follow-ups.

Prepare daily/weekly sales reports and analyze customer feedback.

Collaborate with the operations team for seamless service delivery.

Customer Service & Support Responsibilities:

Handle customer inquiries and resolve issues promptly with a professional attitude.

Ensure customer satisfaction by providing clear, accurate, and empathetic communication.

Assist customers in booking services and guide them through the process.

Address complaints or concerns and escalate unresolved issues to the appropriate team.

Follow up with customers post-service to ensure a high level of satisfaction and identify areas for improvement.

Qualifications & Skills:

Education: Minimum graduates preferred.

Experience: Minimum 1 year in sales or customer service roles with excellent communication skills.

Skills:

Strong communication skills in Hindi & English.

Persuasive abilities and a target-driven mindset.

Empathy and problem-solving skills for customer support.

Basic computer knowledge for lead tracking and reporting.

Benefits:

Fixed salary + performance-based incentives.

Training and growth opportunities in a premium two-wheeler service brand.

Opportunity to build a rewarding career in a fast-growing industry.

Role Description

This is a full-time on-site role for a Business Operations Associate at DBaaS Software Private Limited in Chennai. The Business Operations Coordinator will be responsible for day-to-day operations, providing analytical support, assisting with administrative tasks, and delivering excellent customer service.

Qualifications

Strong business operations and analytical skills

Experience in providing administrative assistance

Excellent communication skills

Customer service-oriented mindset

Ability to work collaboratively in a team environment

Attention to detail and problem-solving abilities

Proficiency in Microsoft Office Suite

Experience in the software development or digital marketing industry is a plus

Bachelor's degree in Business Administration or related field

Develop a strategy to identify and evaluate tender opportunities aligned with the company's objectives and capabilities

Coordinate with various departments to gather the necessary information and documentation for the submission of tenders

Develop and submit compelling tender responses, ensuring that deadlines and project requirements are met

Communicate with clients and respond to queries during the tendering process

Analyze the tender results and provide feedback to the management for continuous improvement

Maintain close contact with project managers to ensure smooth project initiation, execution, and closure

Contribute to the definition of the scope, objectives, and deliverables of the project

Monitor the progress of the project and provide management and stakeholders with updates

Identification and mitigation of project risks and issues, and escalation thereof as necessary

Review and negotiate contract terms and conditions to ensure alignment with company goals and policies

Monitor contract performance and ensure contractual compliance

Responsible for amending, extending, and renewing contracts

Maintain accurate and up-to-date records of all contracts and related documents.

Process Improvement:

Analyze existing business processes related to tenders and projects, identifying areas for improvement

Enhance process efficiency, productivity, and quality through the development and implementation of process enhancements

Establish and maintain standard operating procedures (SOPs) for the management of tenders and projects

• 4 to 6 years plus experience in having implemented Hybris Commerce Solution.
• Working experience in Java, Spring, and Hibernate is a must
• Working experience of customizing Hybris Accelerators
• Proficient in Hybris core concepts and commerce concepts including, but not limited to, Hybris PCM Data Modeling, Endeca/SOLR, WCMS/ Customer Experience Manager, Cockpits, Cron jobs, internationalization, personalization, security concepts, and REST.
• Proficient in the catalog, order management, promotions, B2B commerce.
• Should have experience in handling multi/Omni-channel architecture through related Hybris Channel management modules.
• Good understanding of integration patterns/methodologies of Hybris with Organic SEO Search, Faceted Search, and Commerce Search.
• Should have exposure on the continuous integration build tools and code quality tools
• Working experience of Integration with external services such as payment gateways, Order management solution using Web services such as REST and SOAP
• Working experience of SOLR Search Engine is a plus

Who are we?

Storeking is an organization that has dedicated itself to transforming rural retail business through technology and playing a vital role in shaping the business eco system since 2012

Where are we?

Storeking Campus is located in the serene out skirts of Bangalore on Mysore road (about 3 KMs from NICE road) where the air is still fresh; we are amidst a lot of greenery, noise free ambience with friendly work hours. Facility to reach our campus is easy with a Shuttle service at a subsidized cost from Metro stations to Campus.

What do we do?

We are an organization that had pioneered in digitizing Rural India using Cutting edge Technology to cater Rural Consumers

If you are passionate about rural India and want to contribute meaningfully to the growth of Rural India, join us to in our growth story

What is your role?

Based in Bengaluru, this position is responsible for driving the StoreKing’s vision of disrupting distribution in Bharat. This is an exciting opportunity to be a part of Digital Economy of Bharat. This role is ideal for candidates who enjoy multi-dimensional/entrepreneurial role involves Concept Sales (Physical & Financial), Marketing, Channel Management, Business Development and Strategic Planning.

Duties & Responsibilities -

• Client Relations:  Ability to speak directly with customers/consumers & establish, Maintain, Retain and Grow professional relationship with clients and to draw a map to bring customers in Bharat to adopt digitization.
• Set & Monitor Goals: Create Monthly/Quarterly sales forecast & customer acquisition plans to be self-driven to achieve the same.
• Territory: Will be representative/accountable (Also work alongside the existing team to ensure seamless process to achieve goals) of assigned territory to improve revenue/customer base and maintain professional relationships.
• Assess Practices to create Improvement: Responsible for periodic assessment of the existing practices and contribute positively towards the improvement to achieve set goals of individual as well as for the organization.
• Training & Up-Skilling: Willing to undergo training as directed by organization and upskill oneself be various means available online and during work.
• Communication & Reporting: Ability to interact with customers of all levels and translating this into the actual requirements and report back to organization to achieve set goals.

KPIs -

Candidate’s KPIs measured in the following parameters,

• Customer Acquisition.
• Customer Retention – Low iteration ratio.
• Revenue generated – from new & existing customers.

What are we looking for in you?

eligibility Criteria -

• Candidates should have an MBA degree – Preferably in Sales/Marketing streams.
• Candidates should possess the basic knowledge of MS Office (Excel, Word & PowerPoint) & G-Suite & willing to learn online CRM, S&M tools.
• Candidate with multiple speaking/writing languages are preferred (South Indian).
• Candidates with excellent communication skills which suit the described profile are preferred.
• Strong knowledge of fundamentals of Management, reporting is a must

Candidates who are Aggressive, Go – Getter Attitude & Business Acumen, Analytical thinking & Problem Solving Ability are preferred