UX Designer

Key Responsibilities

• Generate, qualify, and engage leads using relevant lead generation tools and

social selling techniques.

• Build, maintain, and manage a strong sales pipeline.

• Conduct product demos and respond to sales inquiries effectively.

• Meet or exceed monthly and quarterly revenue and conversion targets.

• Collaborate with the sales and marketing teams to improve lead quality and

conversion processes.

• Maintain updated records of leads, conversations, and outcomes in CRM tools.

• Provide a customer-centric experience and maintain strong relationships with

prospects.

• Demonstrate ownership, self-drive, and a proactive approach to achieving goals.

• Required Skills & Competencies

• Knowledge of lead generation tools and social selling strategies.

• Strong communication and persuasion skills.

• Ability to handle product demos confidently.

• Target-oriented with a high sense of accountability.

• Self-motivated and able to work independently.

• Customer-first mindset.

About Us: We are on a mission to help a million+ consumer brands with automated sales and user acquisition via AI omnichannel stack BusinessOnBot is an omnichannel commerce stack for 500+ Shopify & WooCommerce brands, enabling high-ROI marketing/support across WhatsApp, Instagram, Email, SMS and commerce platforms like Swiggy, Zomato & PhonePe — powered by proprietary shopper intent data from 1/3rd of India’s shoppers (100M unique shoppers).

In 2026, Businessonbot has grown and is an EBITDA +ve company. We are a Y Combinator backed company (YC W21) and have closed our pre-series A round with Ant Financials on the Board. Backed by experienced founders/CXOs/directors from renowned companies like WhatsApp, Lulu group, OYO, Netflix, Pepsico, Cleartax, InMobi etc. to add to our team.

Role 

We're looking for an Head of Technology : who can own the technical health and growth of our backend platform. You'll be part architect, part tech lead, part engineering manager. You won't just review code — you'll set the standard for how code is written, how systems are designed, and how the team thinks about quality, cost, and customer impact. This is not a senior IC role where you write code all day. And it's not a pure management role where you're in meetings all day. It's the balance between the two — the person who makes the team better while staying close enough to the code to make good decisions

What You'll Own

1. System Reliability & Upkeep

• Own the health of a production multi-tenant Node.js/TypeScript backend serving real-time messaging traffic
• Lead incident response, root cause analysis, and post-mortem culture
• Identify and drive reduction of technical debt — proactively, not reactively
• Ensure monitoring, alerting, and observability are in good shape (we use New Relic, Sentry, Pino structured logging)
• Work across multiple backend services and ensure they integrate reliably

2. Scalable, Quality Engineering

• Design and review system architecture decisions — schema changes, service boundaries, async workflows (we use Temporal.io), queue design
• Drive engineering standards: code review culture, PR quality, test coverage, error handling patterns
• Establish and enforce engineering practices that let the team ship fast without accumulating hidden risk
• Evaluate build vs. buy decisions with a clear eye on long-term maintainability

3. Cost Consciousness

• Maintain a clear understanding of infrastructure costs (AWS, third-party APIs, LLM usage, DB compute)
• Actively flag cost anomalies and propose architectural or operational changes to address them
• Balance engineering investment against business return — know when "good enough" is the right call

4. Team Standards & Culture

• Set a high bar for code quality — not pedantry, but clarity, maintainability, and correctness
• Build a review culture where feedback is constructive, specific, and educational
• Help engineers grow by pair debugging, design reviews, and code walkthroughs
• Define and document coding conventions, architecture patterns, and engineering principles that persist beyond any individual

5. Customer Empathy

• Understand that the systems you build serve real D2C businesses who depend on them to communicate with their customers
• Treat reliability issues with the urgency of a customer escalation, not a backlog item
• Stay connected to what support and product teams are seeing from customers — let that shape engineering priorities

6. Communication & Stakeholder Management

• Translate technical complexity into clear, honest language for non-technical co-founders and stakeholders
• Communicate risk, timelines, and tradeoffs clearly — no sugar-coating, no unnecessary alarm
• Manage up: surface the right problems at the right time without waiting to be asked
• Manage expectations — both internally with the team and externally with leadership

7. Balancing Tradeoffs

• Navigate the tension between shipping fast and building right — and be able to articulate why you chose one over the other
• Know when to take on short-term debt and when to push back
• Make architectural decisions that serve the next 18 months, not just the next sprint

What We're Looking For Must Have

• 7–8 years of backend software engineering experience, with at least 2 years in a lead or staff-level role
• Strong command of TypeScript/Node.js in production (our primary stack)
• Deep understanding of multi-tenant SaaS architecture patterns
• Hands-on experience with relational databases (MySQL/PostgreSQL), ORM usage (TypeORM or similar), and writing efficient queries at scale
• Experience designing and operating async/event-driven systems (message queues, workflow engines, or similar)
• Comfort with cloud infrastructure (AWS preferred) and cost/performance monitoring
• Strong pull request review discipline — you know what makes a good review and what makes a bad one

Strong Plus

• Experience with real-time systems (WebSockets, Socket.IO, pub/sub patterns)
• Exposure to LLM integration, RAG pipelines, or AI feature development in production
• Experience with Temporal.io or similar workflow orchestration
• Familiarity with WhatsApp Business API, omnichannel messaging, or e-commerce integrations
• Prior experience at a startup in the 10–100 person range where you had to set standards, not just follow them

What We Don't Need

• Someone who needs a perfectly defined problem before they can start
• A pure IC who avoids people and process
• A pure manager who's lost touch with the code
• Someone who optimises for their own comfort over team outcomes

How You Think

• You ask "why does this fail in production?" before asking "why didn't someone write a test?"
• You think about the developer who reads your code six months from now
• You're bothered by silent failures, swallowed errors, and fire-and-forget async calls
• You believe good documentation and clear naming are not optional extras
• You have opinions on architecture but hold them loosely when presented with better evidence
• You understand that a cost spike is an engineering problem, not just a finance problem
• You treat a customer-facing bug with more urgency than a refactor that only benefits the team

What You'll Walk Into We'll be transparent with you:

• A production codebase with real technical debt alongside genuinely good architecture
• A fast-moving team that ships frequently
• A company that takes reliability seriously but is still building the culture around it
• Multiple backend services that need to be held together with clear ownership and standards
• A product that's expanding into AI agents, voice workflows, and deeper e-commerce automation — meaning the technical surface area is growing fast
• This is a role for someone who thrives in that kind of environment — not someone who needs it to be clean before they can contribute.

What We Offer

• Meaningful ownership — you'll shape how engineering works here, not just execute someone else's vision
• Direct access to founders and product decisions
• Competitive compensation (cash + equity discussion based on profile)
• A product that real businesses depend on every day — your work matters immediately

Introduction

About Us:

Mercari is a Japan-based C2C marketplace company founded in 2013 with the mission to “Create value in a global marketplace where anyone can buy & sell.” From being the first tech unicorn from Japan before its IPO in 2018 we have come a long way towards becoming a global player and continuously and diligently work towards our transformation journey with a strong focus on our mission.

Since its inception, Mercari Group has worked to grow its services, investing in both our people and technology. Over time Mercari has expanded from being the top player in the C2C marketplace in Japan to new geographies like the U.S. We have also successfully launched new businesses such as Merpay, which is a mobile payment service platform with a vision to create a society where anyone can realize their dreams through a new ecosystem centered not only on payment service but also on credit. Today, Mercari Group is made up of multiple subsidiary businesses including logistics, B2C platform, blockchain, and sports team management.

For our services to be utilized by people worldwide; however, there is still a mountain of work ahead of us. This endeavor naturally requires the capability of the best talent and minds, and that is exactly the reason for us to launch the India Center of Excellence. With your help, we will continue to take on the world stage and strive to grow into a successful global tech company.

Our Culture:

To achieve our mission at Mercari, our organization and each of our employees share the same values and perspectives. Our individual guidelines for action are defined by our four values: Go Bold, All for One, Be a Pro and Move Fast. Our organization is also shaped by our four foundations: Sustainability, Diversity & Inclusion, Trust & Openness, and Well-being for Performance. Regardless of how big Mercari gets, the culture will remain essential to achieving our mission and something we want to preserve throughout our organization. We invite you to read the Mercari Culture Doc which summarizes the behaviors and mindset shared by Mercari and its employees. We continue to build an environment where all of our members of diverse backgrounds are accepted and recognized, and where they can thrive while holding dear to Mercari’s culture.

Work Responsibilities

• Machine learning engineers working in the Recommendation domain develop the functions and services of the marketplace app Mercari through the development and maintenance of machine learning systems like Recommender systems while leveraging necessary infrastructure and companywide platform tools. 
• Mercari is actively applying advanced machine learning technology to provide a more convenient, safer, and more enjoyable marketplace. Machine learning engineers use the cloud and Kubernetes to operate and improve machine learning systems.

Bold Challenges

• We are looking for people who are interested in our services, mission, and values, and want to work where engineers can go bold, use the latest technology, make autonomous decisions, and take on challenges at a rapid pace.
• Develop and optimize machine learning algorithms and models to enhance recommendation system to improve discovery experience of users
• Collaborate with cross-functional teams and product stakeholders to gather requirements, design solutions, and implement features that improve user engagement
• Conduct data analysis and experimentation with large-scale data sets to identify patterns, trends, and insights that drive the refinement of recommendation algorithms
• Utilize machine learning frameworks and libraries to deploy scalable and efficient recommendation solutions.
• Monitor system performance and conduct A/B testing to evaluate the effectiveness of features.
• Continuously research and stay updated on advancements in AI/machine learning techniques and recommend innovative approaches to enhance recommendation capabilities.

Minimum Requirements:

• Over 5-9 years of professional experience in end-to-end development of large-scale ML systems in production
• Strong experience demonstrating development and delivery of end-to-end machine learning solutions starting from experimentation to deploying models, including backend engineering and MLOps, in large scale production systems.
• Experience using common machine learning frameworks (e.g., TensorFlow, PyTorch) and libraries (e.g., scikit-learn, NumPy, pandas)
• Deep understanding of machine learning and software engineering fundamentals
• Basic knowledge and skills related to monitoring system, logging, and common operations in production environment
• Communication skills to carry out projects in collaboration with multiple teams and stakeholders

Preferred skills:

• Experience developing Recommender systems utilizing large-scale data sets
• Basic knowledge of enterprise search systems and related stacks (e.g. ELK)
• Functional development and bug fixing skills necessary to improve system performance and reliability
• Experience with technology such as Docker and Kubernetes
• Experience with cloud platforms (AWS, GCP, Microsoft Azure, etc.)
• Microservice development and operation experience with Docker and Kubernetes
• Utilizing deep learning models/LLMs in production
• Experience in publications at top-tier peer-reviewed conferences or journals

Employment Status

Full-time

Office

Bangalore

Hybrid workstyle

• We believe in high performance and professionalism. We work from office for 2 days/week and work from home 3 days/week
• To build a strong & highly-engaged organization in India, we highly encourage everyone to work from our Bangalore office, especially during the initial office setup phase
• We will continue to review and update the policy to address future organizational needs

Work Hours

• Full flextime (no core time)

*Flexible to choose working hours other than team common meetings

Media

Owned Media

• Mercari Engineering Portal
• AI at Mercari portal
• Mercan - Introduces the people that make Mercari
• Mercari US Blog

Related Articles

• Development Platforms and Platformers: On Rising to the Global Standard Ken Wakasa, Mercari CTO | mercan
• “I'm Not a Talented Engineer” Insists the Member-Turned-Manager Revamping Our Internal CS Tool | mercan
• Personalize to globalize:How Mercari is reshaping their app, their company, and the world | mercan
• The Providers of the Safe and Secure Mercari Experience: The TnS Team, Introduced by Its Members! | mercan

Forword Technology is seeking dedicated writers for our office in Jaipur to handle specialized content across various global domains. We cater to clients in countries such as the UK, Australia, New Zealand, Germany, USA, and Canada.

1. Senior Content Writer

Monthly Salary (In-hand): ₹25,000/-

Annual CTC: ₹6,00,000/- (Including Bonus and Incentives)

2. Content Writer

Monthly Salary (In-hand): ₹20,000/-

Annual CTC: ₹4,68,000/- (Including Bonus and Incentives)

✅ Key Requirements:

Strong English writing and comprehension skills.

Excellent research ability to handle specialized subject matter.

High grasping power and a positive attitude.

Ability to understand specific client requirements independently.

Completing all allotted tasks within the given time frames.

Freshers are also encouraged to apply.

📍 Location: Malviya Nagar, Jaipur.

Work Description: 

• Storyteller & Fountainhead brimming with ideas on variety of ways to communicate the message to target audience to create pull-marketing advertisements
• Develop graphic, copy & video content using https://medium.com/@gmiecznikowski/shape-your-brand-with-this-exercise-4645ac3ea26d">Brand Key communication framework
• Deliver brand assets like social media content, landing page content, performance marketing creatives, directional scripts for influencers, PR etc. 
• Deeply understand & empathise with consumer insights & create Brand stories around problem, solution, functional benefits, emotional payoffs & social currency to drive awareness, brand attribute scores & sales 
• Provide direction to designers, videographers, editors to develop online marketing campaigns
• Map customer journeys, service design and communication assets to drive engagement
• Coordinate with agencies to create marketing creatives, video content
• Analyze online consumer behaviours & trends to understand product-market fit
• Manage daily marketing & communication operations

Candidature requirements: 

• 5+ years experience in advertising agency with product marketing background
• Prior experience in conceptualization & execution of short 15 secs videos ads
• Strong storytelling visualization skills in form of videos & graphics
• Experience in in women oriented product, service, startup is added plus
• Intuitively sense the market need and visualize marketing & communication tactics

Job Description:

We are seeking a highly skilled and creative Social Media Manager with a strong understanding of Web3 technologies to join our dynamic team. As the Social Media Manager, you will be responsible for developing and implementing social media strategies to enhance our brand presence across various platforms while also integrating Web3 concepts to stay ahead in the digital landscape.

Responsibilities:

1. Social Media Strategy: Develop and execute comprehensive social media strategies to increase brand awareness, engagement, and conversion leveraging platforms such as Facebook, Twitter, Instagram, LinkedIn, TikTok, and emerging Web3 platforms.
2. Content Creation: Create engaging and high-quality content (text, image, video, and interactive) tailored to each platform and audience while aligning with the company's brand voice and values.
3. Community Engagement: Build and nurture a strong community of followers, customers, and advocates through active participation, timely responses, and community management initiatives.
4. Web3 Integration: Stay updated on the latest trends and developments in Web3 technologies such as blockchain, decentralized finance (DeFi), non-fungible tokens (NFTs), and decentralized applications (DApps). Integrate Web3 concepts into social media strategies to engage with the crypto community and explore innovative marketing approaches.
5. Analytics and Reporting: Monitor social media performance metrics, analyze key insights, and generate regular reports to measure the effectiveness of campaigns, identify areas for improvement, and make data-driven decisions.
6. Collaboration: Collaborate with cross-functional teams including marketing, design, content, and product teams to ensure cohesive brand messaging and alignment of social media efforts with broader marketing objectives.
7. Stay Compliant: Ensure all social media activities comply with relevant regulations, guidelines, and best practices, particularly in the context of Web3 technologies and cryptocurrencies.

Requirements:

1. Bachelor's degree in Marketing, Communications, Business, or related field.
2. Proven work experience as a Social Media Manager or similar role, preferably in the tech industry.
3. Strong understanding of social media platforms, trends, algorithms, and best practices.
4. Knowledge of Web3 technologies such as blockchain, cryptocurrencies, NFTs, and decentralized applications.
5. Excellent written and verbal communication skills with a creative flair.
6. Analytical mindset with the ability to interpret data, track performance metrics, and optimize strategies accordingly.
7. Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment.
8. Experience with social media management tools and analytics platforms.
9. Passion for innovation, emerging technologies, and the evolving digital landscape.

Preferred Qualifications:

1. Experience with community management and engagement strategies.
2. Familiarity with graphic design and video editing tools.
3. Previous experience working with Web3 projects or crypto-related brands.
4. Certifications or coursework related to blockchain technology or digital marketing.

Join us: If you are a creative thinker with a passion for social media and a keen interest in Web3 technologies, we invite you to apply and be part of our team driving innovation and redefining the future of digital marketing.

Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.

Intuitive is looking for highly talented hands-on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’ s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers.

• Integrate gates into CI/CD pipeline and push all flaws/issues to developers IDE (as far left as possible) - ideally in code repo but required by the time code is in the artifact repository.

• Demonstrable experience in Containerization-Docker and orchestration (Kubernetes)     
• Experience withsetting up self-managed Kubernetes clusters without using any managed cloud offerings like EKS 
• Experience working withAWS - Managing AWS services - EC2, S3, Cloudfront, VPC, SNS, Lambda, AWS Autoscaling, AWS IAM, RDS, EBS, Kinesis, SQS, DynamoDB, Elastic Cache, Redshift, Cloudwatch, Amazon Inspector. 

• Familiarity withLinux and UNIX systems (e.g. CentOS, RedHat) and command line system administration such as Bash, VIM, SSH.
• Hands on experience in configuration management of server farms (using tools such asPuppet, Chef, Ansible, etc.,).

• Demonstrated understanding of ITIL methodologies, ITIL v3 or v4 certification
• Kubernetes CKA or CKAD certification nice to have

• Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments
• Lead the execution of marketing programs from start to finish, leveraging internal support and driving collaboration
• Analyze customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies
• Create, maintain, and conduct analytics reporting across multiple platforms and extract key insights for future campaign development and go-to-market strategies, complete with formal proposals and recommendations on tactics
• Partner with email, performance marketing and web teams to design, test and evolve lead nurturing tactics.

• Working in partnership with the creative team, develop creative briefs and guide creative direction to meet objectives for all advertising and public-­facing communications, including print, digital, and video assets
• Conceptualize and execute on multi-channel campaigns across the prospect and customer lifecycle, ensuring the alignment of communications and messaging across all channels
• Manage content and updates for customer and internal touch points, establishing budget guidelines, participating in events, documenting business processes, and providing additional sales support
• Gather customer and market insights to inform outreach strategies, increase customer conversions, and generate more qualified leads
• Identify effectiveness and impact of current marketing initiatives with tracking and analysis, and optimize accordingly
• Present ideas and final deliverables to internal and external teams, and communicate with senior leaders about marketing programs, strategies, and budgets

• Bachelor’s degree in marketing, business, or related field
• Excellent written and verbal communication skills
• Proven experience developing marketing plans and campaigns
• Strong project management, multitasking, and decision-making skills
• Metrics-driven marketing mind with eye for creativity
• Experience with marketing automation and CRM tools

Preferred Qualifications

• Master’s degree a plus
• Proficiency with online marketing and social media strategy
• Proven experience designing interactive applications and networking platforms
• Willingness and ability to travel
• Established press and media contacts

Desired Candidate Profile

• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with newer specifications of EcmaScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Ability to work through new and difficult React Native Issues and contribute to libraries as needed.
• Ability to create and maintain continuous integration and delivery of React Native applications.