UX Designer

About PortOne

PortOne builds reliable financial and reconciliation infrastructure for global e-commerce merchants and online marketplaces. We work closely with platforms such as Amazon, Shopee, Shopify, Rakuten, and other cross-border commerce ecosystems to help businesses manage payments, settlements, reporting, and operational workflows at scale.

We’re a fast-growing team that values ownership, execution, and operational clarity.

Role Overview

We are looking for an Operations Executive to support day-to-day e-commerce and marketplace client operations and account management. This role is ideal for professionals with hands-on experience in operational roles, especially those who have worked with marketplace data, merchant reports, or e-commerce workflows.

You’ll work closely with product, tech, finance, and client teams to ensure smooth operational execution for merchants operating across multiple marketplaces.

Key Responsibilities

• Support merchant onboarding and ongoing operational workflows across e-commerce marketplaces
• Track, manage, and validate marketplace data, reports, and operational processes
• Coordinate with internal teams to resolve data discrepancies, reconciliation issues, and operational gaps
• Monitor dashboards, settlement reports, and operational metrics from marketplaces
• Follow up on pending tasks, exceptions, and client requests in a timely manner
• Maintain accurate documentation related to merchants, marketplaces, and operational processes

Must-Have Skills & Experience

• Minimum 1 year of experience in operations, preferably in e-commerce, marketplaces, fintech, or payment-related roles
• Experience handling marketplace or merchant data (orders, settlements, reports, payouts, etc.)
• Strong written and verbal communication skills
• High attention to detail and process discipline
• Comfort working with spreadsheets (Excel / Google Sheets) for tracking and analysis
• Ability to manage multiple tasks independently and ensure consistent follow-ups

Good-to-Have Skills

• Prior experience working with Amazon, Shopee, Shopify, Lazada, Rakuten, or similar marketplaces
• Exposure to payments, settlements, reconciliation, or financial operations
• Basic understanding of data validation, reporting, or operational analytics
• Familiarity with tools like Slack, Notion, Jira, or similar ops/project tools

Who Should Apply

• Professionals with 1–2 years of operations experience, especially in e-commerce or marketplace environments
• Candidates looking to build long-term careers in operations, account management, fintech, or marketplace ecosystems
• Self-driven individuals comfortable working in a remote-first startup environment
• People who enjoy structured operational work with real ownership and accountability

What You’ll Get

• Remote-first work culture
• Direct exposure to global merchants and major e-commerce marketplaces
• Fast learning curve in marketplace operations and fintech infrastructure
• Opportunity to work closely with senior leadership and product teams

What you'll actually be doing

• Manage client relationships, ensuring metrics are delivered from Google/LinkedIn ads to clients
• Monitor key metrics daily, addressing performance issues and guiding team to be on track
• Coordinate with internal teams to deliver results on time
• Lead and manage all client meetings/communications with data-backed insights and recommendations
• Manage team execution across all client campaigns

Requirements

• 3+ years in a performance marketing agency
• Proven expertise with Google Ads and LinkedIn advertising platforms
• Strong client relationship management skills
• Problem-solving ability when campaigns underperform
• Excellent at managing multiple clients and priorities
• Results-driven mindset

What we offer:

• CTC: 8 LPA - 10 LPA
• Hybrid
• Health insurance
• Growth opportunities working directly with founders with backgrounds in Investment Banking, B2B SaaS leadership, and IIT/ISB education

If you're detail-oriented, results-driven, and excel at client management, we want to hear from you!

About the Company:

Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services. A trusted Investment bank servicing customers with the best results in advisory in their investments, the best corporates for their growth & capital need, and families in managing their wealth. Our client is led by seasoned bankers and works with the largest and most reputed investors.

About the Role:

Role: PMS Operations

This role reports to Managing Director – PMS

Location - Ahmedabad

Candidate shall be responsible for:

• Managing day-to-day operational activities like preparing & executing transactions, updating portfolio sheets, etc

• Month-end reports reconciliation as per SEBI format

• Preparation of MIS

• Assisting the sales team with client/distributor information requests

Qualification:

• 5+ years of experience in PMS / Broking Operations

• Advanced proficiency in Microsoft Excel

• Graduate with a basic understanding of the stock market & PMS

Job Description: 

Please find below details:

Experience - 5+ Years

Location- Bangalore/Python

Role Overview

We are seeking a skilled Python Data Engineer with expertise in designing and implementing data solutions using the AWS cloud platform. The ideal candidate will be responsible for building and maintaining scalable, efficient, and secure data pipelines while leveraging Python and AWS services to enable robust data analytics and decision-making processes.

Key Responsibilities

• Design, develop, and optimize data pipelines using Python and AWS services such as Glue, Lambda, S3, EMR, Redshift, Athena, and Kinesis.
• Implement ETL/ELT processes to extract, transform, and load data from various sources into centralized repositories (e.g., data lakes or data warehouses).
• Collaborate with cross-functional teams to understand business requirements and translate them into scalable data solutions.
• Monitor, troubleshoot, and enhance data workflows for performance and cost optimization.
• Ensure data quality and consistency by implementing validation and governance practices.
• Work on data security best practices in compliance with organizational policies and regulations.
• Automate repetitive data engineering tasks using Python scripts and frameworks.
• Leverage CI/CD pipelines for deployment of data workflows on AWS.

Required Skills and Qualifications

• Professional Experience: 5+ years of experience in data engineering or a related field.
• Programming: Strong proficiency in Python, with experience in libraries like pandas, pySpark, or boto3.
• AWS Expertise: Hands-on experience with core AWS services for data engineering, such as:
• AWS Glue for ETL/ELT.
• S3 for storage.
• Redshift or Athena for data warehousing and querying.
• Lambda for serverless compute.
• Kinesis or SNS/SQS for data streaming.
• IAM Roles for security.
• Databases: Proficiency in SQL and experience with relational (e.g., PostgreSQL, MySQL) and NoSQL (e.g., DynamoDB) databases.
• Data Processing: Knowledge of big data frameworks (e.g., Hadoop, Spark) is a plus.
• DevOps: Familiarity with CI/CD pipelines and tools like Jenkins, Git, and CodePipeline.
• Version Control: Proficient with Git-based workflows.
• Problem Solving: Excellent analytical and debugging skills.

Optional Skills

• Knowledge of data modeling and data warehouse design principles.
• Experience with data visualization tools (e.g., Tableau, Power BI).
• Familiarity with containerization (e.g., Docker) and orchestration (e.g., Kubernetes).
• Exposure to other programming languages like Scala or Java.

• Proven experience as a Linux Platform Engineer, with a focus on Red Hat Enterprise Linux (RHEL) preferred.

• Proficient in Python and Ansible scripting.

• Demonstrated expertise in Linux OS configuration management.

• Experience with RHEL LEAPP upgrades

• Experience with Data Visualization tools, such as Splunk and Grafana

• Experience with Service Now

• Excellent problem-solving skills and attention to detail

• Strong communication and collaboration skills for working in a team-oriented environment.

• Red Hat Certified Engineer (RHCE) certification for RHEL8 or equivalent

• Willingness to adapt to evolving technologies and embrace continuous learning.

• Knowledge of financial services, including regulations and security standards, is preferred.

• Stay current with industry trends and best practices in Linux, financial services, and cybersecurity.

Responsible for developing software and Deliverables using cutting-edge technologies. Interact with cross-functional teams and develop software applications as per client specifications. Dot Net Engineer is responsible for designing, developing, and configuring software systems to meet requirements and is accountable for the delivery of end-to-end systems from analysis, design, implementation, and quality assurance to delivery. Responsible for delivering in an Agile manner and following all the software development processes.

NO NIGHT SHIFTS FOR GIRLS

SALARY - 10K-15K

Hindi - Preferred

Job description

Roles and Responsibilities

• Conduct business conferences by mediating the call, identify and assess the customer needs to achieve satisfaction
• Provide accurate, valid and complete information when requested by using the right methods/tools on the software interface.
• Resolve conference related issues by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and expediting correction or adjustment.
• Effectively manage large amounts of incoming calls and resolve help requests and build sustainable relationship through interactive communication
• Schedule conferences, maintain records and process emails adhering to communication procedures, guidelines and policies
• Go the extra mile to query resolution, request completion and process closure
• Productive contribution to team effort by accomplishing the results as needed

Desired Candidate Profile

• 0 - 1 years in customer care background
• Must be fluent in Hindi & English. Multilingual will be added advantage
• Telephone etiquette, ability to comprehend and effective listening skills
• Focus on quality control measures and processes
• Problem Solving Acumen and conflict resolution skills
• Multi-tasking ability with a keen sense of detail