Guidewire InsuranceNow Technical Architect

ServiceNow Architect

📍 Location: Indore, Madhya Pradesh | On-site

💼 Experience: 8+ Years

💰 Salary: Best in Class

Must-Have Technologies

• ServiceNow ITSM – Strong hands-on expertise
• ServiceNow Architecture – 3+ years as Architect / Solution Architect / Technical Lead
• ITOM, CMDB, Discovery & Service Mapping
• JavaScript, Glide APIs, Script Includes, Business Rules, Client Scripts
• Flow Designer & Integration Hub
• REST & SOAP APIs
• Third-party integrations
• ServiceNow Performance, Security & Best Practices
• ServiceNow Implementation & Upgrade Projects
• Automated Test Framework (ATF)

Good-to-Have

• ITOM Implementation
• Service Portal / UI Builder
• AWS / Azure / GCP
• Performance Analytics
• Agile / Scrum

Certification

• Mandatory: ServiceNow CSA (Certified System Administrator)

What We're Looking For

A strong ServiceNow Architect / Technical Lead who can independently design solutions, lead end-to-end implementations, handle integrations, and guide technical teams.

Immediate Joiners / Short Notice Candidates Preferred

Job Description: 

Lead regional transformation programs, driving the entire solution architecture lifecycle, 

from conceptualization to execution, with a focus on agile and DevOps practices. 

Accountable for leading the IT Architecture for all projects and programs, focusing on 

innovative business and IT solutions in the insurance domain, such as new-age digital 

platforms, cloud-native applications, AI/ML-powered decision-making, and data-driven 

insights.

Preferred skills  

• Demonstrated expertise in developing cloud-native, microservices-based, and API

driven insurance solutions, leveraging modern architectural patterns and emerging 

technologies such as AI/ML, big data, and IoT. 

• Thorough understanding of common patterns, frameworks, and reference 

architectures for the Insurance domain, with a focus on digital transformation and 

innovation. 

• Proven experience in leading regional transformation programs, driving the adoption 

of agile and DevOps practices. 

• Asia regional experience is an advantage.

Qualifications 

Minimum Bachelor's degree, preferably with a Master's degree in Computer Science, 

Engineering, or a related discipline. 

• 15+ years of IT experience, with a minimum of 7+ years in the insurance industry, 

focusing on the application of emerging technologies.

Job Description:

Key Responsibilities

• Own the overall ServiceNow architecture — Defining platform strategy, governance standards, and roadmap aligned with business and IT goals.
• Design and implement scalable solutions across multiple ServiceNow modules, including:
• ITSM (Incident, Problem, Change, Request, CMDB)
• CSM (Customer Service Management)
• ITOM (Discovery, Event, Service Mapping, Cloud Management)
• ITAM (Hardware, Software, and Cloud Asset Management)
• SecOps (Security Incident, Vulnerability, Threat Intelligence)
• GRC (Policy, Risk, Audit, and Compliance Management)
• APM (Application Portfolio Management)
• Architect, develop, and optimize Service Portals, Virtual Agent, and Employee Center experiences.
• Lead complex integrations with enterprise systems such as OKTA, Azure AD, Oracle, SAP, Salesforce, JIRA, MS Teams, Active Directory, and monitoring tools via REST APIs, IntegrationHub, and MID Servers.
• Ensure platform performance, scalability, and maintainability through best-practice design and governance.
• Define data models and relationships across CMDB, CSDM, and other configuration elements.
• Enforce security and compliance standards, including ACLs, SSO/MFA setup, and data protection measures.
• Guide and mentor development teams, performing design reviews and code governance.
• Collaborate with business stakeholders to translate requirements into architectural blueprints and technical designs.
• Promote automation, orchestration, and AI-driven efficiencies using Flow Designer, Predictive Intelligence, and AI Search.
• Maintain architectural documentation, reusable frameworks, and solution templates for ongoing improvement.
• Stay updated on the latest ServiceNow features and drive continuous innovation within the platform.

Qualifications

• 10+ years of experience in ServiceNow design, development, and implementation across multiple modules.
• Proven success in architecting large-scale, enterprise-grade ServiceNow solutions.
• Expertise in Flow Designer, IntegrationHub, REST/SOAP APIs, CMDB, and CSDM frameworks.
• Hands-on experience with platform integrations (OKTA, Azure AD, JIRA, Teams, SAP, Oracle, etc.).
• Certifications: ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD); Certified Implementation Specialist (CIS) in at least one domain preferred (ITSM, ITOM, SecOps, or GRC).
• Excellent communication, stakeholder management, and technical leadership skills.

Nice to Have

• Experience implementing Virtual Agent, Performance Analytics, Predictive Intelligence, or GenAI capabilities.
• Knowledge of cloud, security, and compliance frameworks (ISO, NIST, SOC2, etc.).
• Background in DevOps, CI/CD pipelines, or Agile delivery using JIRA or Azure DevOps.
• Prior experience establishing a ServiceNow Center of Excellence (CoE) or leading multi-instance strategies

About the Role

We are looking for a Solution Architect with 10–15 years of experience to design scalable, secure, and cloud-ready solutions. The role involves working with customers, Senior Solution Architects, business analysts, project managers, and engineering teams across cloud, modernization, microservices, integration, and digital transformation initiatives.

Must Have Skills

• 10–15 years of experience in software development, architecture, and enterprise application delivery.
• Strong experience with Azure and/or AWS and cloud-native architecture.
• Hands-on experience with Microservices, REST APIs, SOA, and system integration.
• Experience in application modernization and cloud migration.
• Knowledge of Docker, Kubernetes, CI/CD, and Infrastructure as Code.
• Understanding of cloud security, IAM, networking, monitoring, and disaster recovery.
• Ability to create architecture diagrams, solution designs, and technical documentation.
• Strong analytical, communication, and customer-facing skills.

Good To Have Skills

• AWS/Azure certifications.
• Experience with Serverless, Event-Driven Architecture, Messaging, and API Management.
• Exposure to SaaS / Multi-Tenant Architecture.
• Knowledge of Generative AI and AI-enabled solutions.
• Experience with pre-sales, POCs, estimations, and technical proposals.
• Exposure to application security and compliance.
• Experience working with global customers and distributed teams.

Responsibilities

• Design end-to-end solutions and independently own defined architecture workstreams.
• Translate business and technical requirements into application, cloud, integration, and deployment designs.
• Define microservice, API, integration, and data-flow architectures.
• Guide engineering teams on architecture implementation and conduct design/code reviews.
• Contribute to cloud migration, modernization, and digital transformation initiatives.
• Participate in customer workshops, technical discussions, POCs, and solution demonstrations.
• Identify and address architectural, performance, security, and technical risks.
• Ensure solutions follow defined architecture, security, and engineering standards.
• Work closely with the Senior Solution Architect on complex and strategic engagements.
• Develop reusable architecture patterns, templates, and technical accelerators

Next

Skills: Digital : Guidewire ClaimCenter~Digital : Guidewire InfoCenter

Experience Required: 7-9

PUNE, BANGALORE

Role Descriptions:

Skill set : ClaimCenter development – Config (Mandatory), Integration (preferred)

Years of exp : 7- 9 years

Certification: ACE Mandatory

Others: GWCP experience, upgrade experience (preferred), must have performed lead roles in

the past

Desirable Skills:

Keyword:

What you'll do

Own a client end to end. Learn their business, find what to automate or rebuild, and lead the work that ships it.

Turn business problems into technical solutions sit in the call, understand the real problem, design the fix, and decide how it gets built.

Stay hands-on. You'll still write code, build integrations, and work with APIs every day.

Build on whatever the client runs Zoho, Salesforce, Azure, similar platforms, and custom apps where needed.

Run delivery: scope it, sequence it, ship it, support it. The timeline is yours.

Review code and designs. Mentor the developers on your projects and unblock them fast.

Be the escalation point when something breaks or an integration misbehaves.

Own client communication on the technical side status, tradeoffs, bad news, early.

Keep the bar high: clear docs, clear updates, clear commit history.

What we're looking for

4–7 years shipping software, with real depth in REST APIs and system integrations.

Experience leading projects or small teams — the person others check with before they build.

Strong with business platforms (Zoho, Salesforce, or similar). Much of the leverage lives there, not in custom code.

You can sit with a non-technical client, understand the problem, and come back with a working solution.

Still enjoy building. This is technical leadership, not coordination.

Self-driven. You'll often be the senior-most engineer on the account.

Why you'll love this role

Full ownership from first call to delivery — you run projects, not a ticket queue.

Direct access to clients and leadership. Your decisions ship the same week.

Constant variety: new systems, new problems, new builds.

A step into technical leadership without giving up the hands-on work.

Position

Solution Architect/Technical Architect

Experience

·       12 - 16+ years of overall IT experience

·       Significant hands-on experience working as a Solution/Technical Architect

Education

·       B.Tech / M.Tech / MCA / MBA or equivalent

Certifications

·       TOGAF® certification (Level 1/2) preferred to ensure alignment with enterprise architecture standards

·       Microsoft Certified: Azure Solutions Architect Expert (AZ-305) and other supporting certifications such as AZ-104, AZ-400, or AZ-500 preferred.

Key Responsibilities

·       Define and evolve the target architecture for .NET-based distributed platform.

·       Architect highly configurable solutions on Azure with strong focus on scalability, tenant isolation, resilience, maintainability, and speed of delivery.

·       Lead solution design across ASP.NET Core services, REST APIs, event-driven workflows, background processing, integration patterns, and shared platform capabilities.

·       Drive adoption of modern .NET and cloud-native patterns including microservices, domain-driven design, event-driven architecture, API-first design, and secure service-to-service communication.

·       Partner with engineering teams on real implementation decisions, review critical designs and code paths, and provide hands-on guidance for performance, operability, and production readiness.

·       Architect Azure-native deployment patterns using AKS, containers, API Management, Service Bus/Event Grid or equivalent messaging, Key Vault, managed observability, and CI/CD automation.

·       Work with data and platform teams on PostgreSQL-backed service design, data access patterns, caching strategies, and database performance for high-volume transactional workloads.

·       Define non-functional requirements and architecture guardrails around performance, scalability, availability, recoverability, security, compliance, and cost efficiency.

·       Embed DevSecOps and observability into platform design through telemetry, tracing, alerting, diagnostics, secrets management, and release governance.

·       Evaluate emerging technologies, AI-assisted engineering enablers, and modernization options pragmatically, with clear build-vs-buy and risk-reward trade-offs.

·       Mentor senior engineers and technical leads, contribute to architectural governance, and create reusable patterns, reference implementations, and standards across teams.

·       Bachelor’s or master’s degree in computer science, Engineering, or a related field.

·       12–16 years of experience in software engineering, solution architecture, or platform engineering, with significant experience in Microsoft technology stacks.

Essential Qualification and Skills

·       Strong hands-on expertise in C#, .NET / .NET Core / .NET 8, ASP.NET Core, Web APIs, background services, and enterprise application design.

·       Deep experience in architecting distributed systems using microservices, asynchronous messaging, event-driven design, and API-led integration patterns.

·       Strong Azure architecture experience, preferably across AKS, App Services, Functions, API Management, Key Vault, Service Bus, Event Grid, Storage, monitoring, and identity integration patterns.

·       Experience designing and supporting platforms, configurable product architectures, and integration-heavy enterprise solutions.

·       Strong understanding of relational databases and performance engineering, especially SQL Server and/or PostgreSQL, including schema design, indexing, query tuning, and transaction handling.

·       Solid grasp of non-functional architecture including performance, scalability, availability, fault isolation, observability, and disaster recovery.

·       Strong understanding of application and platform security including authentication, authorization, secrets management, encryption, secure coding, and compliance-oriented design.

·       Experience with containers, Kubernetes, CI/CD, infrastructure automation, and modern DevSecOps practices.

·       Ability to make sound architecture decisions with a balance of pragmatism, delivery speed, engineering quality, and long-term maintainability.

·       Strong communication and stakeholder management skills across product, engineering, architecture, operations, security, and client-facing teams.

Skills & Competencies

·       Experience in insurance, Insurtech, BFSI, or other regulated, transaction-heavy domains.

·       Exposure to policy administration, billing, accounting, claims, workflow orchestration, or reporting platforms within the insurance value chain.

·       Experience with architecture frameworks and modelling approaches such as TOGAF, domain-driven design, UML, C4, or equivalent practical architecture methods.

·       Familiarity with mixed technology landscapes involving .NET, Java/Spring Boot, enterprise workflow tools, and integration ecosystems.

·       Experience with observability and reliability tooling such as Datadog, Dynatrace, Application Insights, Open Telemetry, Grafana, or similar.

·       Working knowledge of Angular, React, or modern web application architecture patterns.

·       Exposure to AI-enabled engineering, intelligent automation, or embedding AI capabilities into enterprise platforms.

·       Leadership experience across globally distributed or virtual teams.

Job Description:

Job title : Cloud Architect

Experience: 10+ years

Location: Chennai / Pune / Hyderabad / Bangalore

Shift: UK Shift

Work Mode: Onsite(WFO)

Notice Period: Immediate Joiner/ serving notice period only

Project Scope:

This engagement automates end-to-end infrastructure build provisioning across on-prem and Azure. The team will build a shared ServiceNow-led intake, approval, orchestration, and closed-loop status model, using Jenkins/Ansible for on-prem builds and Azure DevOps/Terraform for cloud builds. Automation includes standards, security/compliance controls, scan gates, CMDB/change updates, and handover.    

Roles and Responsibilities:

Define Azure automation architecture, governance, and reusable cloud build patterns.            

Own Azure architecture for automated build provisioning using the ServiceNow-led control plane.

Define approved build patterns, SKUs, landing-zone integration, Terraform standards, Azure DevOps architecture, and guardrails.

Translate security, compliance, resiliency, tagging, cost, and data-residency requirements into automated controls.

Design ServiceNow, rules engine, Azure DevOps, Terraform, Azure Policy, CMDB, and callback integrations.

Review solution designs and assure quality with cloud, security, finance, and platform teams.

Required Skills:

Azure landing zones, networking, RBAC, Key Vault, Azure Policy, Terraform, Azure DevOps, FinOps, ServiceNow APIs.          

10+ years in infrastructure/cloud engineering; 5+ years designing Azure solutions.

Bachelor’s degree or equivalent experience; Azure Solutions Architect certification preferred.

Job Requirements and Preferences: 

Basic Qualifications: 

Minimum Degree Required: Bachelor Degree and/or 3 years Equivalent Experience 

Preferred Qualifications: 

Preferred Knowledge/Skills: 

Demonstrates advanced abilities solutioning the Guidewire Suite of applications on premises and SaaS, with proven success executing all aspects of complex engagements within the Guidewire product suite achieving on-time and on-budget delivery, as well as the following: 

Demonstrates abilities and extensive Application Managed Service projects and solutioning the Guidewire Suite of applications on premises and SaaS, with proven success executing all aspects of complex engagements within the Guidewire product suite achieving on-time and on-budget delivery, as well as the following: 

Demonstrates abilities providing solution strategy and Application Evolution Services (AES, formerly AMS) delivery as a Senior Guidewire Developer Developer. Employees in the Senior Developer position should think of themselves and be regarded by the client as a trusted advisor and think strategically about how to create value using the Guidewire Suite of products; 

Demonstrates abilities delivering Guidewire application solutions as it will be critical that consultant in this position are capable of navigating both business processes as well as enterprise solution perspectives at high level and holistic view; 

Demonstrates abilities developing a scalable and robust Guidewire Solution Strategies in a hybrid IT landscape (on premises and Cloud); 

Demonstrates abilities and/or a proven record of success in developing independently new market-differentiated Guidewire solutions and supporting proposal development efforts; Senior Developer in these positions should be capable of delivering Advisory-level work and be able to discuss future enhancements in Guidewire roadmap discussions with the client; 

With a focus on AES, demonstrates expert abilities assisting clients in the support of Guidewire Suite solutions and improving business processes; and taking a proactive approach to quality; 

Demonstrates abilities developing solutions based on common issues facing clients in all lines of the P&C Industries (e.g., Auto, Home, Commercial, Workman’s Comp, etc.). 

Demonstrates abilities identifying and addressing client needs by: Developing and sustaining impactful client relationships using networking, negotiation and persuasion skills to identify and sell potential new service opportunities; Preparing and presenting complex written and verbal materials; and, Defining resource requirements, project workflow, budgets, billing and collection; 

Demonstrates abilities working with global teams to achieve org vision, establishing direction and motivating members, creating a community of high performing professional consultants, creating an atmosphere of trust, leveraging diverse views, coaching staff, and encouraging improvement and innovation; 

As a Senior Developer will need to responsible for delivery and review of deliverables and ensuring delivery is following all defined processes; 

Demonstrates intimate abilities and/or a proven record of success developing strategy as well as writing, communicating, facilitating, and presenting cogently; to and/or for all levels of industry audiences, clients and internal staff and management, such as presentation slides, practice marketing materials, change management plans and/or project plans, workshops and whitepapers, practice, methodologies and tools, policies and procedures, and/or other standard business communications; 

Be comfortable, thrive, and available during sustained period of time of instability with client's Guidewire solution and escalations; and, 

Key contributor internally and externally with white papers, blogs, and training. 

Technologies 

Good experience in Guidewire Digital Portals and working knowledge on Guidewire PolicyCenter, ClaimsCenter, BillingCenter and ContactManager integrations; 

JDP (Jutro Development Platform), React JavaScript framework, Typescript 

JEST (Testing framework), IDE familiarity for using Guidewire Digital solutions. 

GOSU, Guidewire Event and Rules Framework and Guidewire Web Services; 

Good Knowledge on XML & JSON formats and ANT, MAVEN, Gradle scripts; 

Experience using tools such as SOAP UI, Postman and working with code repositories such as SVN & GIT; 

Understanding of devops and build/deployment processes. 

Guidewire Digital Certified Associate

Tech Architect/Lead – Node.js ( React & Angular) (Full Stack)

Experience: 8–15 years

Role Type: Technical Leadership / Hands-on Architecture & Development

Role Overview

We are looking for a hands-on Technical Architect / Tech Lead with strong expertise in Node.js and Angular/React who can own end-to-end technical delivery, lead an engineering team, make architecture and design decisions, and work closely with Product, QA, and DevOps teams.

The ideal candidate should have strong product development experience and be capable of taking ownership from requirements and architecture through development, deployment, and production support.

Key Responsibilities

• Own end-to-end technical delivery of applications/modules, ensuring quality, timelines, scalability, and maintainability.
• Design and evolve application architecture using Node.js, React, Angular TypeScript/JavaScript, and modern architectural patterns.
• Translate product/business requirements into technical architecture, system design, APIs, data flows, and implementation plans.
• Make key architecture and technology decisions, conduct design/code reviews, and establish engineering best practices.
• Remain hands-on and contribute to the development of critical and complex features.
• Lead and mentor the engineering team, provide technical direction, remove technical blockers, and drive engineering quality.
• Design and develop scalable backend services, REST APIs, integrations, and frontend applications.
• Define appropriate deployment, release, and environment strategies in collaboration with DevOps.
• Work with DevOps/Cloud teams on CI/CD, Docker/containerization, configuration, logging, monitoring, scalability, and production deployments.
• Identify and proactively address technical risks, performance issues, security concerns, and scalability challenges.
• Collaborate closely with Product, QA, Business, and DevOps stakeholders throughout the SDLC.
• Ensure effective practices around code quality, testing, version control, release management, and production readiness.

Must-Have Technical Skills

Backend

• Strong hands-on expertise in Node.js
• TypeScript / JavaScript
• REST API and service-oriented/microservices architecture
• API security, authentication/authorization, integrations
• Asynchronous and event-driven programming
• Strong understanding of databases such as PostgreSQL, MySQL, MongoDB, or equivalent

Frontend

• Strong hands-on expertise in Angular & React
• React application architecture and component design
• State management and frontend design patterns
• Modern JavaScript/TypeScript
• Frontend performance and responsive application development

Architecture & System Design

• Strong experience in application architecture and system design
• Design patterns, scalability, performance, security, and maintainability
• Experience designing distributed/scalable applications and integrations
• Ability to evaluate technology options and make pragmatic architecture decisions

DevOps / Cloud – Working Knowledge

• Good understanding of CI/CD and deployment strategies
• Git and branching strategies
• Docker/containerization/Kubernetes concepts
• Environment/configuration management
• Logging, monitoring, observability, and production troubleshooting
• Working knowledge of AWS, Azure, or Google Cloud
• Ability to effectively collaborate with DevOps/Cloud teams

Scripting

• Good scripting/automation skills using JavaScript/TypeScript, Shell, Python, or similar

Leadership & Product Skills

• Proven experience leading engineering teams and mentoring developers.
• Strong ownership of product development and technical delivery.
• Ability to work with Product/Business teams and convert requirements into technical solutions.
• Strong problem-solving and decision-making skills.
• Excellent communication and stakeholder-management skills.
• Ability to balance delivery timelines, technical debt, quality, scalability, and maintainability.
• Experience working in Agile/Scrum product development environments.

Next