Operations Lead

Review Criteria

* Strong Technical Project Manager / Program Manager / Implementation manager profile

* 4+ years in Project Management / Program management Implementation Engineer/ Consultant with a B2B SaaS company (preferably with enterprise client)

* Hands-on experience managing Agile delivery across multiple teams, including sprint planning, tracking, retrospectives, and release governance using Jira / Confluence

* Strong communication, stakeholder management, and executive-level reporting capability

* (Company) -B2B SaaS

* Not looking for implementation engineer but someone who handles the implementation projects

Role & Responsibilities

We are seeking a dynamic and detail-oriented Technical Project Manager. This is a high-impact opportunity to manage and monitor software projects across teams while also driving delivery excellence, Agile coaching, and process improvements. The ideal candidate brings experience in project management within a product or technology-driven environment, a strong understanding of Agile methodologies, and a keen interest in process governance and continuous improvement.

Project Management & Delivery Oversight:

* Plan and manage multiple concurrent technology projects across multiple teams.

* Collaborate with teams to define project plans, timelines, and resource allocations.

* Track progress using Agile tools (Jira, Confluence) and ensure timely delivery.

* Generate reports and maintain dashboards on project status, risks, and timelines.

* Facilitate daily stand-ups, sprint planning, and retrospectives.

Process Definition & Governance:

* Design and implement processes for Agile delivery, ticket management, and support workflows.

* Conduct audits, spot checks, and process reviews to ensure compliance.

* Identify delivery bottlenecks and drive continuous improvement.

Stakeholder Communication:

* Serve as the bridge between Engineering, QA, Support, and Product teams

* Regularly update leadership on delivery progress, risks, and process gaps

* Simplify technical progress and status for executive-level reporting

Ideal Candidate

* 3+ years of experience in Project Management / program management / Delivery Excellence roles within technology or SaaS organizations.

* Strong understanding of Agile/Scrum practices and tools like Jira, Confluence.

* Hands-on experience in any technical function (QA, development, testing, or project coordination).

* Ability to lead process governance, including documentation, audits, and stakeholder alignment.

* Excellent communication, analytical thinking, and stakeholder management skills.

* Self-driven, highly organized, and outcome-focused.

Desirable Qualifications:

* Certifications such as PMP, CSM, or CMMI-related are a plus.

* Exposure to process maturity models or experience contributing to CMMI audits is preferred.

Description

Industry- Beverages

Required Skills:team handling, Willingness to Travel, Defining the pricing strategy, Delivery of brand P&L Performance targets, Define brand positioning

Responsibilities for Brand Manager

With our Consumer at the heart, your key focus will be to:

• Build deep understanding of target consumer groups, across key geographies in India
• Own the Brand Purpose and define positioning for the brand. Drive communication development in line with Brand purpose and positioning.
• Identify the key market intelligence that will drive strategic business decisions
• Partner with Sales teams in achieving brand plans, and channel execution plans.
• Participate in defining the pricing strategy in close partnership with the commercial team.
• Secure sign-off from Regional Commercial Managers on the proposed Volume Budget and then own delivery of the plan, inspiring distributors, and commercial teams to execute the plan with excellence
• Be accountable for delivery of brand P&L performance targets. Closely monitor brand KPI's: Revenue / Profitability / Market Share & Equity
• Ensure measurement and evaluation & a learning plan to identify, codify and rollout successful brand growth drivers
• Oversee design and execution of selected brand assets
• Digitally savvy with social media expertise to lead digitalization of activities.
• Oversees development of all consumer-facing brand assets and activities during Annual Planning process and secure alignment with Regional Commercial Managers on all planned brand communication
• Develop Brand Playbooks and Templates for market use.
• Ensure all brand assets developed adhere to brand guidelines.

KEY RESPONSIBILITIES

• Building a website based on the given requirements and ensure it’s successfully deployed
• Responsible for designing, planning, and testing new web pages and site features
• A propensity for brainstorming and coming up with solutions to open-ended problems
• Work closely with other teams, and project managers, to understand all stakeholders’ requirements and ensure that all specifications and requirements are met in final development
• Troubleshoot and solve problems related to website functionality
• Takes ownership of initiatives and drives them to completion.
• Desire to learn and dive deep into new technologies on the job, especially around modern data storage and streaming open source systems
• Responsible for creating, optimizing, and managing REST APIs
• Create website content and enhance website usability and visibility
• Ensure cross-browser compatibility and testing for mobile responsiveness
• Ability to integrate payment processing and search functionality software solutions
• Stay up-to-date with technological advancements and the latest coding practices
• Collaborate with the team of designers, content managers, and developers to determine site goals, functionality, and layout
• Monitor website traffic and overall system’s health with Google analytics to ensure high GTmetrix score
• Build the front-end of applications through appealing visual design
• Design client-side and server-side architecture
• Develop server-side logic and APIs that integrate with front-end applications.
• Architect and design complex database structures and data models.
• Develop and implement backend systems to support scalable and high-performance web applications.
• Create automated tests to ensure system stability and performance.
• Ensure security and data privacy measures are maintained throughout the development process.
• Maintain an up-to-date changelog for all new, updated, and fixed changes.
• Ability to document and manage all the software design, requirements, reusable & transferable code, and other technical aspects of the project.
• Create and convert storyboards and wireframes into high-quality full-stack code
• Write, execute, and maintain clean, reusable, and scalable code
• Design and implement low-latency, high-availability, and performant applications
• Implement security and data protection
• Ensure code that is platform and device-agnostic

EDUCATION & SKILLS REQUIREMENT

• B.Tech. / BE / MS degree in Computer Science or Information Technology
• Expertise in MERN stack (MongoDB, Express.js, React.js, Node.js)
• Should have prior working experience of at least 3 years as web developer or full stack developer
• Should have done projects in e-commerce or have preferably worked with companies operating in e-commerce
• Should have expert-level knowledge in implementing frontend technologies
• Should have worked in creating backend and have deep understanding of frameworks
• Experience in the complete product development life cycle
• Hands-on experience with JavaScript, HTML, CSS, JQuery, JSON, PHP, XML
• Proficiency in databases, including analytical (e.g., mySQL, MongoDB, PostgreSQL, DynamoDB, Redis, Hive, Elastic etc.)
• Knowledge of architecting or implementing search APIs
• Great understanding of data modeling and RESTful APIs
• Strong knowledge of CS fundamentals, data structures, algorithms, and design patterns
• Strong analytical, consultative, and communication skills
• Excellent understanding of Microsoft office tools : excel, word, powerpoint etc.
• Excellent organizational and time management skills
• Experience with responsive and adaptive design (Web, Mobile & App)
• Should be a self starter and have ability to work without being supervised
• Excellent debugging and optimization skills
• Experience building high throughput/low latency systems.
• Knowledge of big data systems such as Cassandra, Elastic, Kafka, Kubernetes, and Docker
• Should be willing to be a part of a small team and working in fast-paced environment
• Should be highly passionate about building products that create a significant impact.
• Should have experience in user experience design, website optimization techniques and different PIM tools

Job Description

Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.

Intuitive is looking for highly talented hands on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers.

Key Responsibilities and Must-have skills:

• Lead the pre-sales (25%) to post-sales (75%) efforts building Public/Hybrid Cloud solutions working collaboratively with Intuitive and client technical and business stakeholders
• Be a customer advocate with obsession for excellence delivering measurable success for Intuitive’s customers with secure, scalable, highly available cloud architecture that leverage AWS Cloud services
• Experience in analyzing customer's business and technical requirements, assessing existing environment for Cloud enablement, advising on Cloud models, technologies and risk management strategies
• Apply creative thinking/approach to determine technical solutions that further business goals and align with corporate technology strategies
• Extensive experience building Well Architected solutions in-line with AWS cloud adoption framework (DevOps/DevSecOps, Database/Data Warehouse/Data Lake, App Modernization/Containers, Security, Governance, Risk, Compliance, Cost Management and Operational Excellence)
• Experience with application discovery preferably with tools like Cloudscape, to discover application configurations , databases, filesystems, and application dependencies
• Experience with Well Architected Review, Cloud Readiness Assessments and defining migration patterns (MRA/MRP) for application migration e.g. Re-host, Re-platform, Re-architect etc
• Experience in architecting and deploying AWS Landing Zone architecture with CI/CD pipeline
• Experience on architecture, design of AWS cloud services to address scalability, performance, HA, security, availability, compliance, backup and DR, automation, alerting and monitoring and cost
• Hands-on experience in migrating applications to AWS leveraging proven tools and processes including migration, implementation, cutover and rollback plans and execution
• Hands-on experience in deploying various AWS services e.g. EC2, S3, VPC, RDS, Security Groups etc. using either manual or IaC, IaC is preferred
• Hands-on Experience in writing cloud automation scripts/code such as Ansible, Terraform, CloudFormation Template (AWS CFT) etc.
• Hands-on Experience with application build/release processes CI/CD pipelines
• Deep understanding of Agile processes (planning/stand-ups/retros etc), and interact with cross-functional teams i.e. Development, Infrastructure, Security, Performance Engineering, and QA

Additional Requirements:

• Work with Technology leadership to grow the Cloud & DevOps practice. Create cloud practice collateral
• Work directly with sales teams to improve and help them drive the sales for Cloud & DevOps practice
• Assist Sales and Marketing team in creating sales and marketing collateral
• Write whitepapers and technology blogs to be published on social media and Intuitive website
• Create case studies for projects successfully executed by Intuitive delivery team
• Conduct sales enablement sessions to coach sales team on new offerings
• Flexibility with work hours supporting customer’s requirement and collaboration with global delivery teams
• Flexibility with Travel as required for Pre-sales/Post-sales, Design workshops, War-room Migration events and customer meetings
• Strong passion for modern technology exploration and development
• Excellent written, verbal communication skills, presentation, and collaboration skills - Team leadership skills
• Experience with Multi-cloud (Azure, GCP, OCI) is a big plus
• Experience with VMware Cloud Foundation as well as Advanced Windows and Linux Engineering is a big plus
• Experience with On-prem Data Engineering (Database, Data Warehouse, Data Lake) is a big plus

• 4+ years of experience with Node.js
• Expertise in Typescript, AWS, Firebase, MongoDB, and Express

You will be bringing:

• Hands-on experience in writing applications using Node.js (including Socket.io and Express or similar)
• Excellent knowledge of a few of the available databases such as MySQL, MongoDB, etc.
• Proficiency in application deployment on Linux or Ubuntu environments
• Proficiency in JavaScript languages like React and/or Angular, along with a comprehensive experience in open-source frameworks
• Experience in server-client architecture project(s)
• Ability to prioritize in a chaotic and ambiguous environment
• An open, growth mindset when giving and receiving feedback

Preferred Experience:

• 2-3 years of industry experience in software development.
• Experience working with medical data
• Experience and familiarity working in development teams and team-based development practices including scrum/agile, code review, etc.
• Knowledge and experience working with NoSQL databases such as MongoDB, CouchDB, Raven DB, etc.
• Knowledge of RDBMS concepts and experience with Microsoft SQL Server, MySQL, etc.
• Knowledge and experience working with Node.js and related frameworks such as Express.js.
• Knowledge and experience working with web application frameworks such as Angular, AngularJS, or React and related frameworks such as Ionic.
• Familiarity with FHIR APIs and experience working with REST APIs.
• Experience working on full-stack projects.
• Familiarity with CI/CD pipelines

• Desired skills:

  • Bachelor’s degree or equivalent combination of education and experience in Computer Science.
  • Ability to establish priorities, goals/objectives and timelines.
  • Possess strong planning and time management skills.
  • Demonstrated ability to delegate and oversee assignments to ensure successful and timely completion as well as to obtain the cooperation of others within and outside the unit. Works in a collaborative manner to achieve results.
  • Ability to effectively present technical topics to internal groups with potentially varied levels of technical sophistication. Strong communicator with excellent ability to work in a team environment.

• Managing Work, Projects, and Policies Generate and provides accurate and timely results in the form of reports, presentations, etc.
• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.
• Completes accounts receivable period-end closing functions and procedures; credit and period-end reporting.
• Upholds the policies and procedures outlined in the credit policy.
• Interacts with sales and catering staff for timely credit decisions on incoming customers.
• Demonstrating and Applying Accounting Knowledge to Credit Management Issues
• Demonstrates knowledge of job-relevant issues, products, systems, and processes.
• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
• Keeps up-to-date technically and applying new knowledge to your jobs.
• Stays knowledgeable of accounts receivable system.
• Leading Credit Management Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Staffs manage and develops all billing and accounts, receivable employees]
• Submits reports in a timely manner, ensuring delivery deadlines.
• Ensures profits and losses are documented accurately.
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Monitors all taxes that apply, ensuring that taxes are current, collected, and/or accrued.
• Ensures property billings are sent error-free and in a timely manner.
• Monitors receivables for timely collections and follows up with appropriate collection correspondence

• Project Management Experience in managing teams of sizes 10-12 people in multiple domains. Managed international projects in mobile and web.
•     Knowledge of UI / UX process
•     Knowledge of Cloud Deployments - AWS, Azure, Docker
•     Knowledge on creating SRS / Scope Documents, Functional specification, technical architecture and project estimations.
•     Knowledge on Mobile Technologies (IOS/Android/Hybrid/Shell apps)
•     Hands on experience on working with SOAP and REST web services (XML/JSON)