Operations Lead

KEY DUTIES

• Independently own and resolve high-priority or complex customer issues with minimal supervision
• Reproduce and analyze product defects using advanced troubleshooting techniques and tools
• Collaborate with developers to identify root causes and drive timely resolution of defects
• Identify trends in escalations and provide feedback to improve product quality and customer experience
• Document investigation findings, root causes, and resolution steps clearly for both internal and external audiences
• Contribute to knowledge base articles and process improvements to enhance team efficiency
• Represent the escalation team in product reviews or defect triage meetings
• Build subject matter expertise in specific products or components
• Mentor and assist junior team members by reviewing their investigations and coaching through complex cases
• Participate in Agile ceremonies and contribute to team planning and backlog refinement
• Other duties as assigned

BASIC QUALIFICATIONS

• Typically requires 3–6 years of technical experience in a support, development, or escalation role
• Strong technical troubleshooting and root cause analysis skills
• Proficient in debugging tools, logs, and test environments
• Ability to independently manage multiple complex issues and drive them to closure
• Experience working with cross-functional teams in a collaborative, Agile environment
• Proficiency with relevant scripting or programming languages (e.g., Python, Bash, PowerShell, Java)
• Exceptional written and verbal communication skills — especially when engaging with customers in critical or escalated situations
• Demonstrated customer-first mindset with an emphasis on clarity, empathy, and follow- through
• Proactive and detail-oriented, with the ability to document and communicate technical concepts clearly
• Comfortable presenting findings or recommendations to both technical and non-technical stakeholders

Sales & Financial Counsellor – IVF (Delhi/Gurgaon/Noida/Ghaziabad)

Key Responsibilities:

Financial Counselling:

Provide face-to-face financial counselling to patients, helping them understand the costs involved in IVF treatment and offering customized payment plans.

Conversion: Effectively communicate the benefits of our IVF packages to potential patients, with the goal of converting inquiries into confirmed treatment plans.

Patient Grievance Handling: Address and resolve patient grievances promptly, ensuring patient satisfaction throughout their journey with us.

Patient Relationship Management: Build and maintain strong relationships with patients, ensuring they feel supported and informed throughout their treatment process.

Collaboration: Work closely with the medical team to ensure a seamless patient experience and address any financial or administrative concerns.

Key Qualifications:

Experience: 2-5 years of experience in financial counselling, preferably in a healthcare or IVF setting.

Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex financial concepts in a simple and empathetic manner.

Sales Skills: Proven track record in sales or counselling roles, with the ability to convert inquiries into confirmed sales.

Problem-Solving Skills: Strong ability to handle patient grievances and ensure high levels of patient satisfaction.

Empathy: A caring and empathetic approach towards patients, understanding their emotional and financial concerns.

Keywords:

Financial Counsellor

IVF Financial Advisor

Patient Relationship Manager

Healthcare Sales

IVF Counsellor

Patient Grievance Handling

Healthcare Financial Consultant

IVF Package Sales

Patient Satisfaction

Fertility Treatment Advisor

Why Join Us?

Impactful Role: Play a key role in helping couples achieve their dreams of parenthood by guiding them through the financial aspects of IVF treatment.

Supportive Environment: Work in a caring and supportive environment where patient satisfaction is the top priority.

Career Growth: Opportunities for professional growth and development within the organization.

Job Summary:

We are seeking a dynamic and results-driven Business Development Executive to join our team. The ideal candidate will be responsible for identifying new business opportunities, building and maintaining strong client relationships, and driving company revenue growth.

Key Responsibilities:

Lead Generation & Prospecting:

Research and identify new business opportunities.

Generate leads through various channels like networking, email campaigns, and cold calling.

Maintain and update the customer database.

Client Engagement:

Build strong relationships with potential and existing clients.

Conduct meetings, presentations, and discussions to understand client needs.

Address client queries and provide tailored solutions.

Sales Strategy & Execution:

Develop and execute strategies to achieve sales targets.

Create detailed business proposals and negotiate terms of the agreement.

Collaborate with the marketing team to support lead generation activities.

Market Research:

Stay updated on industry trends, competitors, and market dynamics.

Provide insights and feedback to the team to refine strategies.

Reporting & Coordination:

Track sales metrics and prepare regular reports for management.

Work closely with the operations and customer support teams to ensure client satisfaction.

Qualifications & Skills:

Education: Bachelor’s degree in Business Administration, Marketing, or a related field.

Experience: Prior experience in sales, marketing, or business development (preferred).

Skills:

Excellent communication and interpersonal skills.

Strong negotiation and persuasion abilities.

Proficiency in MS Office and CRM tools.

Self-motivated, goal-oriented, and capable of working independently or as part of a team.

Key Competencies:

Strategic thinking and problem-solving skills.

Time management and multitasking abilities.

Resilience and ability to handle rejection professionally.

Why Join Us?

Competitive salary and performance-based incentives.

Opportunities for growth and professional development.

Collaborative and supportive work environment.

Personal Assistant-Manesar, Haryana

Responsibilities:

1. Coordinate and manage the managing director’s schedule, including meetings, appointments,

and travel arrangements.

2. EXCELLENT FOLLOW UP SKILLS.

3. Manage and prioritize incoming communications, including emails, phone calls, and mail.

4. Organize and coordinate meetings and work, conferences, and events, both internally and

externally.

5. Prepare meeting agendas, materials, and follow-up on action items.

6. Track and manage expenses, ensuring accurate and timely submission of expense reports.

7. Collaborate with other administrative staff to ensure seamless office operations.

4. Ability to take notes, Strong communication skills, both written and verbal.

5. Flexibility to adapt to changing priorities and work in a fast-paced environment

• experience in algorithm development with a focus on signal processing, pattern recognition, machine learning, classification, data mining, and other areas of machine intelligence.
• Ability to analyse data streams from multiple sensors and develop algorithms to extract accurate and meaningful sport metrics.
• Should have a deeper understanding of IMU sensors and Biosensors like HRM, ECG
• A good understanding on Power and memory management on embedded platform

•  Expertise in the design of multitasking, event-driven, real-time firmware using C and understanding of RTOS concepts
• Knowledge of Machine learning, Analytical and methodical approaches to data analysis and verification and Python
• Prior experience on fitness algorithm development using IMU sensor
•  Interest in fitness activities and knowledge of human body anatomy

About-

We are building a global content marketplace that brings companies and content creators together to scale up content creation processes across 50+ content verticals and 150+ industries. Over the past 2.5 years, we’ve worked with companies like India Today, Amazon India, Adobe, Swiggy, Dunzo, Businessworld, Paisabazaar, IndiGo Airlines, Apollo Hospitals, Infoedge, Times Group, Digit, BookMyShow, UpGrad, Yulu, YourStory, and 350+ other brands.

We are creating high-quality remote talent workforces across Content Writers, Graphic Designers, Video Makers, Content Strategists, Audio Artists, and eventually aim to cover each and every creative professional involved in the marketing domain. Imagine us being able to build virtual marketing teams for any company globally, by providing them a product that solves for content operations and gives the customer the ability to strategize, create, distribute and manage all their content projects at one place. At the same time, they have the ability to be able to extend their team by being matched with high-quality creators from our talent marketplace for different projects that they have. It isn’t long before content becomes so fundamental to individuals and brands alike, that there is a need for buying and selling content on-demand. We want to be that force of change!

Responsibilities: -

• We are looking for solid senior back-end developers who are well-versed with NodeJs.
• The tech stack on the back end side - MySQL, Postgres, Redis, Node, TypeScript, Express, Knex.
• We are looking at folks who have a minimum of 6-7 years of experience in back-end development and have been strong experience.
• The mindset is very different and we are looking for folks who have evolved fast in terms of skills and in terms of working on their own projects.

About Company

• VedikIn Solution is one of the leading web development & web hosting company providing a large number of services starting from web development to mobile app, eCommerce platform, cloud solutions, web hosting services, etc.
• We have a better work culture of fixed working hours, ideas flowing free flow, monthly entertainment trips & continuous appreciation for good work.

• We are located in Gandhinagar, Gujarat since 2016. As part of the expansion, we are currently hiring passionate and talented developers who want to join VedikIn's exponential growth & adventurous journey.

Job Description

Require php & CodeIgniter developer having following competencies:

• Can independently work without continuous guidance.
• Candidate should be at least graduate
• Project experience of code igniter & core php is required.
• Wordpress & Laravel skills would be considered as an added advantage.
• Experience: at least 1 year.

Salary: Up to ₹26,000.00 per month

Responsibilities

• Candidate should be able to complete assigned work independently on timely manner.
• Candidate should be able to communicate with client independently.
•  

Benefits

• Traveling allowance
• Monthly fun activities
• Monthly team building activities along with team lunch/dinner
• Flexible work timing

Job Types: Full-time, Permanent

Salary: Up to ₹26,000.00 per month

COVID-19 considerations:
Mask is compulsory, Regular sanitization work is done at the office.

Vah Vah! is an ed-tech company that offers online makeup courses in micro-batches to students across India to learn from the leading teachers in top cities. We provide holistic education with lots of practical training that makes our students job-ready with not just the base skills but also the soft skills for great customer service. Our teachers have more than 15+ years of experience in training makeup and have certified more than 1000+ students. Vah Vah! is founded by executives with extensive experience running consumer business and mobile games at scale (over 100 million players) at Zynga. Vah Vah! is backed by a leading investment firm.

Website Link: https://vahvah.com/

The Mission

Vah Vah teaches professional makeup to budding makeup artists and influencers through live online classes. We have students from Srinagar, all the way to the Andamans. And experienced teachers who have worked in Bridal Makeup, Ramp Shoots, Film and more. We empower our students to join the workforce as fully trained makeup artists. This is the future of vocational education, and you can help build it.

Our Culture

• Amazing workplace and colleagues to work with
• We have the right mixture of creativity, analytics and hustle to move fast in the right direction.
• You will work with colleagues who don’t take themselves too seriously but move mountains.
• See yourself evolving every month with new problems to solve and new skill to master.
• Work with the smartest engineers so you can learn from them.
• Competitive salary at par with the best in the industry
• Great stock options so you can benefit from the company's growth.
• Immense exposure to new technologies

Responsibilities:

• Complete ownership of building and maintaining Web APP
• Deliver across the entire app life cycle design, build, deploy, test, release to production and support
• Should be comfortable in building a great consumer user interface and responsive web apps.

Requirements:

• Overall experience of 2-4 years
• React Web Developer with 2+ years of experience
• Should have worked on NodeJS with express framework
• Understanding of Backend services, API implementation, and database systems. - Familiarity with MySQL and Mongo databases
• We encourage all our devs to have a base level of DevOps skills & w.r.t
• Source Control, CI/CD systems, Cloud Services such as AWS, Firebase, GCP Minimum 1 year of experience in responsive app development
• Ability to implement designs and functionality provided by UI/UX teams
• Strong knowledge of JavaScript ES6
• knowledge of Java/J2EE, Spring, Spring Boot, Spring Cloud is a plus

Key Skills:

• React/JS, NodeJS, Typescript
• Familiarity with Analytics integrations
• Conversant with Github, CI/CD pipeline

What you get:

• Amazing workplace and colleagues to work with
• Competitive salary at par with the best in the industry
• Immense exposure to new technologies

• Create games in Unity for iOS and Android.
• Write super-clean, testable, and well-documented code in C#
• Collaborate effectively with a small, high-energy team of illustrators, designers, and programmers.
• Work with other developers to devise customized solutions to difficult problems.
• Self-motivation with a strong desire to learn and stay up to industry standards.
• Ability to prioritize tasks and contribute to multiple projects.
• Excellent verbal and written communication skills.
• Capable of working independently and within teams.
• Deadline-oriented contributes to team efforts by accomplishing tasks on time.

Experience required

• Strong hands-on experience in Core Java, JSP, Spring , Struts and Web Services (SOAP and REST)

• Should have good understanding Object Oriented Design , Domain Driven Design , Database (Oracle,DB2), ORM framework like Hibernate and JavaScript framework

• Should have awareness on OWASP security vulnerabilities. Knowledge on Security tools like Fortify Checkmarx CAST SonarQube etc will be value added

• Good understanding on DevOps concept (preferably working experience on Teamcity or Jenkins or Docker)

• Ability to quickly troubleshooting and diagnosis of the application issues.

• Provide support delivery and cross functional teams

• Strong in reviewing technical design

• Excellent communication skills

• Excellent customer handling skills

• Experience in OO, DI, IoC design patterns

• Recommend changes on project design concepts to improve efficiency.

• Develop design specifications, installation instructions and other system-related information.

• Verify stability, interoperability, portability, security and scalability of java system architecture.

• Evaluate current or emerging technologies to consider monetary factors of java program.

• Knowledge of Enterprise message bus