Graphic Designer

Job Title: Client Success & Content Lead

Location: Mumbai/Delhi NCR candidates only

Work Mode: Remote

Shift Timings: Rotational Shift (US + Domestic)

Experience: 4–8 years

Industry: B2B SaaS | Sales Enablement | Learning & Development

About Master-O

Master-O is a next-generation sales enablement and microskill learning platform that empowers frontline teams through gamification, AI-driven coaching, and continuous performance reinforcement.

Our platform is trusted by leading enterprises in financial services, retail, pharma, consumer goods, telecom, automobile, BFSI, construction and others to drive measurable business outcomes across sales readiness, productivity, and execution excellence.

As we scale our enterprise footprint, especially with North American clients; we are looking for a Client Success & Content Lead who can own both content excellence and client outcomes.

Role Overview

The Client Success & Content Lead will play a critical role at the intersection of our content strategy, client success, and stakeholder management. This individual will be responsible for designing impactful learning content while acting as a trusted partner to the North American enterprise clients—ensuring adoption, engagement, and measurable ROI from the Master-O platform.

This role is ideal for professionals with a client-facing background in L&D, Process Training, Instructional design, or Enterprise Client success, particularly within B2B SaaS environments.

Key Responsibilities

Client Success & Stakeholder Management

• Act as the primary point of contact for Enterprise clients, ensuring seamless onboarding, engagement, and long-term success on the Master-O platform
• Build and manage relationships with senior client stakeholders, including L&D Heads, Sales Leaders, HR, and Enablement Teams
• Understand client learning needs and translate them into effective content strategies
• Conduct regular client cadence calls, performance discussions, and success planning sessions
• Collaborate with internal product, sales, and tech teams to resolve client needs and drive adoption
• Handle clients across multiple geographies, including large US-based organizations, requiring flexibility with rotational shifts

Content Strategy & Creation

• Lead the end-to-end content lifecycle—from needs analysis and instructional design to content creation and optimization
• Design high-impact, outcome-driven learning content such as sales playbooks, product training, microlearning modules, assessments, and simulations
• Ensure content aligns with adult learning principles, enterprise standards, and Master-O’s gamified learning philosophy
• Customize content for different industries, roles, and enterprise use cases
• Review and continuously enhance content effectiveness using learner engagement and performance data

Required Skills & Experience

·      4–8 years of full-time experience in Content Creation, Learning & Development, Training, or Client Success roles

·      Strong experience working with external stakeholders and enterprise clients

·      Prior experience in B2B SaaS companies is highly preferred

·      Exposure to enterprise-level corporate clients, especially US-based organizations, is a strong plus

·      Proven ability to design and deliver learning content for business impact, not just knowledge transfer

·      Excellent communication, presentation, and relationship management skills

·      Strong understanding of sales enablement, L&D frameworks, or capability building programs

·      Ability to work independently in a remote setup and manage rotational shifts effectively

What You’ll Get

• Opportunity to work with both: Pan-India and Global enterprise brands
• High ownership role with direct impact on customer outcomes and revenue growth
• Exposure to cutting-edge AI-driven learning and sales enablement technology
• Fast-paced environment with room to grow into a leadership role
• Competitive compensation aligned with experience

Working Days: 6 Days (5 Days-WFO, Sat- WFH)

Job Description:

We are seeking a skilled QA Tester with expertise in Vulnerability Testing to ensure the security, functionality, and reliability of our applications. The ideal candidate will have experience in penetration testing, security testing methodologies, automation, and compliance standards.

Key Responsibilities:

• Develop and execute test cases, scripts, and security test plans for applications and APIs.
• Perform vulnerability assessments and penetration testing on web, mobile, and cloud-based applications.
• Identify security loopholes, conduct risk analysis, and provide actionable recommendations.
• Work closely with development and DevOps teams to ensure secure coding practices.
• Automate security testing and integrate it into CI/CD pipelines.
• Test applications for OWASP Top 10 vulnerabilities, SQL injection, XSS, CSRF, SSRF, etc.
• Utilize security tools such as Burp Suite, OWASP ZAP, Metasploit, Kali Linux, Nessus, etc.
• Conduct API security testing and validate authentication & authorization mechanisms.
• Document security vulnerabilities and collaborate with teams for remediation.
• Ensure compliance with industry standards like ISO 27001, GDPR, HIPAA, PCI-DSS where applicable.

Required Skills & Qualifications:

• 3+ years of experience in Quality Assurance with a focus on Security & Vulnerability Testing.
• Strong knowledge of penetration testing tools and security frameworks.
• Experience with automated security testing in CI/CD (Jenkins, GitHub Actions, GitLab CI, etc.).
• Proficiency in manual and automated security testing of web and mobile applications.
• Familiarity with scripting languages like Python, Bash, or JavaScript for automation.
• Experience working with cloud platforms such as AWS, Azure, or GCP is a plus.
• Strong understanding of HTTP, APIs, authentication protocols (OAuth, JWT, SAML, etc.).
• Knowledge of network security, firewalls, and intrusion detection systems (IDS/IPS).
• Certifications like CEH, OSCP, CISSP, or Security+ are an added advantage.

Desired Profile:-

Position: Relationship Manager (Agency Channel).

Age Limit: Up to 40 years.

Education & Experience Criteria: 12th Pass with minimum 2 years of experience in Insurance Sales. Graduate with minimum 1 year of experience in Insurance Sales.

Offer CTC: Upto ₹4.5 LPA.

Experience Required: Minimum 1 year in Insurance Agency Sales.

Note :-

We are looking for candidates from Insurance background. Kindly avoid sharing profiles from other industries.

Please line up the maximum profile so that we can ensure maximum closures of Front Line Sales Manager (Relationship Managers). 

Please line up the maximum profile so that we can ensure maximum closures of Front Line Sales Manager (Relationship Managers).

Requirements

• Extensive and expert programming experience in at least one general programming language (e. g. Java, C, C++) & tech stack to write maintainable, scalable, unit-tested code.

• Experience with multi-threading and concurrency programming.

• Extensive experience in object oriented design skills, knowledge of design patterns, and a huge passion and ability to design intuitive modules and class-level interfaces.

• Excellent coding skills - should be able to convert design into code fluently.

• Knowledge of Test Driven Development.

• Good understanding of databases (e. g. MySQL) and NoSQL (e. g. HBase, Elasticsearch, Aerospike etc).

• 4+ years of experience in the art of writing code and solving problems on a large scale.

• Open communicator who shares thoughts and opinions frequently, listens intently, and takes constructive feedback.

Job Summary:

We are seeking a detail-oriented and experienced Accountant with hands-on expertise in Zoho Books to manage and streamline our financial operations. The ideal candidate should have a strong understanding of accounting principles and be proficient in using Zoho Books for daily financial management, reporting, and compliance.

Key Responsibilities:

• Manage day-to-day accounting tasks using Zoho Books, including invoicing, expense tracking, bank reconciliations, and ledger entries.
• Prepare monthly, quarterly, and annual financial reports.
• Ensure accurate and timely recording of all financial transactions.
• Monitor accounts receivable and payable.
• Handle GST/VAT and other statutory compliance reporting within Zoho Books.
• Coordinate with auditors and assist in audits.
• Automate financial workflows and improve process efficiency using Zoho Books features.
• Collaborate with internal teams for budgeting and cost tracking.
• Maintain up-to-date knowledge of financial regulations and Zoho Books updates.

Requirements:

• Bachelor’s degree in Accounting, Finance, or a related field.
• Proven work experience as an Accountant, preferably with 2+ years using Zoho Books.
• Solid knowledge of accounting principles and taxation.
• Proficient in MS Excel and Zoho Books.
• Excellent attention to detail and organizational skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team.

Position: Area Sales Manager  - Anesthesia and Emergency products

Experience: 3 - 8 years

Location: Mumbai

Skills required:

• Responsible for the sale of the company's products within an assigned territory or geographic region.
• Identify KOL's in the respective coverage area and notify RSM/ZSM
• Direct the day to day management of product aspects, marketing programs and Marketing/sales support in the coverage area.
• Sales growth facilitation by conducting daily calls on physicians, hospitals, clinics and other organizations that require medical device products as well as scientific instruments that focus on patient care and/or diagnosis.

• Hands-on Java Engineers, with experience building consumer-facing or enterprise applications using Java stack – Spring, Hibernate, MySQL
• Strong problem solving and analytical skills
• Strong understanding of Object-Oriented Programming concepts and Design patterns.

Do You Know? (Skills good to have)

• Exposure to building service-oriented distributed systems
• In building systems that process big data in a distributed environment, either in real-time streaming or offline batching.
• In messaging systems like Kafka, RabbitMQ, kinesis, etc.
• In real-time computation tools like Storm / Spark or Hadoop-based tools.
• In Data warehousing technologies like Redshift, BigQuery, etc.