We are seeking a new Graphic Designer to join our team. You will be designing a wide variety of things across digital and offline media. To be successful in this position, you’ll be a self-starter, capable of delivering brilliant creative ideas, and show amazing attention to detail.
Roles & Responsibilities:
1.Must have various technical skills of web design tools such as WordPress, HTML & CSS etc. as well as mastery in designing software such as Adobe Photoshop, Corel Draw, Illustrator & Canva.
2.Must have excellent knowledge in the field of typography, UI/UX knowledge, print design & branding.
3.Should be really creative & be able to make multiple posts, newsletters, designs, logos etc without being repetitive in the design & color scheme etc & should be well aware of the latest design trends.
4.Should be able to make great PowerPoint presentations & web designs for Western audience.
5.Should be able to showcase our brand to a western audience.
6.Should be able to respond well to suggestions.
7.Should be able to make changes that are instructed quickly & with minimum instructions & supervision.
8.Should be able to juggle multiple projects & meet deadlines.
9.Should have attention to detail & be able to produce error-free work & spellings.
10.Should have a good portfolio.
11.Should have good Communication Skills & be Detail-oriented.
12.Should have worked with Western customers, especially North
America & West Europe or Western Brands.
13.Some experience with a good Advertising agency would be great.
14.Effective time management skills and the ability to meet deadlines.
15.Able to give and receive constructive criticism.
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Collections Associate
The company's mission is simple: we want to make financial products accessible to everyone. They offers the ambitious a plethora of products to simplify banking in the US, such as: A Bank Account you can create from anywhere in the world in under five minutes A high-limit Credit Card that helps build a healthy credit score Easy, lightning-fast, cross-border money transfers with the best rates in the market Zolve is expanding its horizons, and we're excited to open our doors to everyone expanding theirs. We believe: that if space tourism is real, so is reaching for the stars.
RESPONSIBILITIES
● Responsible for communicating with customers from a collections stand-point
● Omni channel communication such as Email, SMS, Tele Calling etc.
● Contact clients and discuss their overdue payments in a friendly manner, and proactively propose
solutions based on defined SOPs
● Monitor accounts on a daily basis
● Identify outstanding account receivables
● Collaborating on debt collection efforts with Finance, Sales, and the Legal team.
● Investigate historical data for debts and bills
● Developing debt collection strategies and plans
● Take actions in order to encourage timely payments
● Process payments and refunds
● Resolve billing issues
● Ensure compliance to all federal and local regulations for collection process
● Update account status records
REQUIREMENTS
● Bachelor’s Degree in Finance, Business or related field
● 3-6 years of relevant experience
● Experience working in the collections team for consumer credit products such as Credit Card,
Personal Loan, Education Loan, 2W and 4W, Home Loan, etc.
● Excellent knowledge of various collection techniques
● Experience in developing and enacting debt recovery plans and strategies to prevent losses
● Knowledge of MS Office, Data Interpretation, databases, and alternate mode of collections
● Excellent communication and interpersonal skills
● Demonstrated experience of being empathetic with customers
● Problem-solving and critical-thinking skills
- Designing engaging and responsive landing pages
- Optimising sites for maximum speed and scalability
- Liaising with back-end developers to ensure web and app logic is properly integrated
- Ensuring website function and stability across devices i.e. desktop, mobile, tablet
- Working with marketing and research teams to incorporate brand elements and relevant market research findings into website
- Providing internal support and external customer service throughout the build and launch process of the website
Skill Required:
- HTML5, CSS3,
- Javascript and jquery elements
- Bootstrap
- WordPress, Drupal, Joomla
- Graphic Designing
- Photoshop
- Illustrator
Job Description
Technical lead who will be responsible for development, managing team(s), monitoring the tasks / sprint. They will also work with BA Persons to gather the new requirements and change request. They will help solve application issues and helping developers when they are stuck.
Responsibilities
· Design and develop application based on the architecture provided by the solution architects.
· Help team members and co developers to achieve their tasks.
· Maintain / monitor the new work items and support issues and have to assign it to the respective developers.
· Communicate with BA persons and Solution architects for the new requirements and change requests.
· Resolve any support tickets with the help of your team within service timelines.
· Manage sprint to achieve the targets.
Technical Skills
· Microsoft .NET MVC
· .NET Core 3.1 or greater
· C#
· Web API
· Async Programming, Threading, and tasks
· Test Driven Development
· Strong expert in SQL (Table Design, Programing, Optimization)
· Azure Functions
· Azure Storage
· MongoDB, NoSQL
Qualifications/Skills Desired:
· Any Bachelor’s degree relevant to Computer Science. MBA or equivalent is a plus
· Minimum of 8-10 years IT experience and managing a team(s) out of which 4-5 years should be as a technical/team lead.
· Strong verbal and written communication skills with the ability to adapt to many different personalities and conflict resolution skills required
· Must have excellent organizational and time management skills with strong attention to detail
· Confidentiality with privacy-sensitive customer and employee documents
· Strong work ethic - demonstrate good attitude and judgment, discretion, and maintain high level of confidentiality
· Previous experience of customer interactions
Solutions Engineer is a strategic and high-exposure role that will drive the use of the company, being a trusted consultant to our customers by guiding them during the product's implementation and internally evangelizing on the diverse use cases of company implementation. You will drive the onboarding, product solutions, end-to-end implementation of the product, to deliver a seamless user experience.
The job will require a bit of coding, client interactions, and working with different teams to build the solution & deliver it in a short period of time.
This role has 3 layers to it -
Solutioning
- Configure all features of the company application, groups, and security settings in the company and other EAS systems.
- Leverage your vast knowledge and expertise across various Applications and Systems to define Blueprint for company Implementation in newer areas/applications.
- Monitor system performance, data integrity, and user activity to make recommendations on continuous improvements for the company platform.
- Build and motivate the team to build reusable solutions that can be easily adopted and deployed by customers.
Technical Enablement
- Strategically Configure, Test, Document, and educate company team members on system design to ensure long-term success.
- Pilot processes with the aim to directly influence the overall Product development and improve the way our customers use the company
- Drive existing and new product feature adoption across Customers.
- Serve as the escalation point of contact for critical issues, for customer concerns relating to technical issues, and coordinate with Professional Services, Engineering, and Product teams.
- Enable the CSMs, Support & Implementation teams from a technical standpoint, to help them meet their SLA requirements (Bugs, Troubleshooting)
- Ensure Application Analysis and technical reviews are happening at the right time, within SLA.
Technical Account Management
- As a part of the Customer Success team, you will work with our Customer Success Managers and customers as Technical Owner to strategize on business objectives and implement company solutions to achieve them.
- During execution consult/ advise/ participate on calls with client's IT stakeholders (Heads, Leads, or senior technology folks), traveling to client locations as needed.
- Work cross-functionally in collaboration with different departments, including Product, Engineering, Professional Services, Support, and Marketing to address issues, questions, and requests.
- Build a relationship with the key customers, by engaging with the key stakeholders and technical leadership, on calls and in person.
What are we looking for?
- Has preferably worked in Product based or Consulting companies for International customers
- Comes with a work experience of 6+ years
- Should be strong with Javascript, HTML, and CSS
- Demonstrates the ability to collaborate with internal and external stakeholders while dealing with complex situations
- Should be flexible to work in the EU (1 PM to 10 PM IST) or US (5 PM to 2 AM) time zones.
- Lead the planning and execution of digital media strategies and tactics, including social media, mobile, SEM, and other emerging technologies.
- Responsible for choosing the digital media mix to achieve client goals by thoroughly understanding client briefs, creative messaging, and how to target consumers at the right place and the right time.
- Provide data-driven rationale for digital media mix, budget allocation by medium, expected performance, and return on investment.
- Ensure digital media plans are on strategy and align with integrated media plans across all online and offline media.
- Create targeting strategies for effectively and efficiently reaching and engaging audiences.
- Recommend and troubleshoot tagging/pixels to ensure appropriate measurement for campaign tracking, analysis and reporting based on media objectives and established KPIs.
- Responsible for the presentation of digital media recommendations, POVs, analysis and reporting and other educational information to internal/external clients.
- Manage all phases of plan execution, including RFPs, creative asset trafficking, ad serving, 3rd party vendor management, timelines, reporting and optimisation, billing and budget reconciliation and campaign troubleshooting for assigned accounts.
- Leverage data and analytics to deliver actionable insights for campaign optimisation and content ideation.
- Evaluate trends, emerging technologies, tools, audience behavior, media usage and content consumption, as well as make recommendations for how we can create new opportunities for our clients.
- Create flow charts, budget breakdowns, and presentation materials for the digital components of an integrated media plan.
- Monitor overall digital campaign pacing and performance. Frequently communicate with digital media buyers about pacing, performance, and optimisations.
- Support pre- and post-campaign measurement of digital media campaign success.
- Develop expertise in client niches
- Stay on top of digital media consumption trends, audience discovery, and new digital channels through research, certifications, webinars and conferences.
Requirements
- 4+ years of digital media planning experience, preferably in an agency environment
- Strong knowledge of digital programmatic and paid social media self-service platforms such as Facebook Ads Manager, Google ads and LinkedIn Ads
- Experience building audiences from 1st and 3rd party data sets.
- Understanding of Facebook pixel deployment, custom events, tags and tracking code.
- Experience with DoubleClick and Outbrain platforms is a plus.
Understanding of Google Analytics and Google Tag Manager, or similar platforms.
- Strong PowerPoint presentation skills, ability to build impactful and visual presentations.
- Proficient in Microsoft Excel, explicitly used for manipulating large amounts of data, pivot tables, lookups, and report creation.
- Strong mathematical abilities and understanding of the client billing process.
- Meticulous, organised and can handle and prioritise multiple tasks.
- Willingness to collaborate ideas that extend beyond media-specific tasks.
- Self-starter, able to work both independently and in a team environment.
- Demonstrated ability to meet tight deadlines while juggling multiple projects simultaneously
- Proven client service orientation with strong written and verbal communication skills, including effective presentation skills
Read more about us here: [https://angel.co/company/fireflies](https://angel.co/company/fireflies) and here: [https://yourstory.com/2019/10/funding-startup-fireflies-enterprise-assistant-canaan-partners](https://yourstory.com/2019/10/funding-startup-fireflies-enterprise-assistant-canaan-partners)
We value your skills and abilities more than your resume.
Here's what we look for :
- You have raw intellectual horsepower and ability to learn quickly
- You have a strong background in computer science / math
- You contribute to open source (share your GitHub- More than 1000 commits in past year)
- You have experience working on apps that have supported 10,000+ concurrent users
- You understand sound architecture principals
- You can design and build scalable infrastructure
- You should be a great communicator and culture maintainer:
- We value over-communication and candid feedback and want to build a no-bs, results driven culture
Values that are important to us :
- You're data driven and customer focused
- You value fast & incremental engineering cycles
- You maintain design excellence and minimise complexity
- You measure your results & automate when possible
- You get 10% better at something every week
- You have an internal compass and take accountability & initiative
You'll be working with :
- Node.js, MongoDB
- Redis, RabbitMQ, Elasticsearch
- AWS, Docker, Terraform
- React, Keras, Tensorflow
About us :
- Fireflies.ai is an AI that joins meetings and takes notes automatically. [Product demo](https://app.fireflies.ai/view/ogM9zmKij2). We integrate with the leading platforms: Zoom, Google Meet, Microsoft Teams, Webex, Slack, Salesforce, & more https://fireflies.ai/integrations)).
- We are a US-based, AI company that is building a 100% remote team. Today we have over 40 employees in 5 countries around the world. Our engineering team is 20+ senior engineers. We were [featured on Forbes for Gartner's top 25 enterprise software startups to watch in 2020](https://www.forbes.com/sites/louiscolumbus/2020/07/05/gartners-top-25-enterprise-software-startups-to-watch-in-2020/). We skyrocketed from a few thousand users to almost 100,000 users in 2020.
[Fireflies.ai](http://fireflies.ai) has raised $5 million from top-tier investors including Canaan and angels from Slack, Dropbox, Amazon and Salesforce.
- You'll be working with Sam Udotong, CTO @ Fireflies.ai. Sam graduated from MIT in 2016 where he studied computer science and aerospace engineering. He and his co-founder Krish were [featured as the cover of Entrepreneur magazine in Sept 2020]
- He's been a [speaker at the MIT AI Conference 2020](https://www.youtube.com/watch?v=ywhY2DCIZqU) alongside industry leaders like Richard Socher and Sal Khan. He's guest lectured at Stanford for their intro to AI class. Sam is scrappy & committed - he and Krish bootstrapped the company for 3 years, eating Soylent and Domino's pizza almost every day. [Being Scrappy as an Entrepreneur (Product Demo)](https://app.fireflies.ai/view/vWQjdABHqU). He rejected Harvard Business School to build Fireflies. Sam's goal is to build a multi-regional, boundary-less engineering team that has A+ productivity & communication such that when you go to sleep, you can hand off work and when you wake up, work has already moved forward. If we do these first principles well, we can theoretically build the best engineering organisation in the world.
- We want to transform how people communicate and work. Come work with us if you share the below values and want to work on hard engineering challenges that will actually make a difference in the lives of people.
- We are an equal opportunity employer and strongly value diversity at our company, because our team will be stronger with different perspectives and experiences. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are looking someone who would own the product roadmap. The right person will work closely with the VP of Technology and Engineering to define the product the teams build.
Responsibilities:
• Set a product vision and strategy, communicate the intent behind the new product version to the technology team
• Responsible for the success of the product
• Gather ideas, evaluate ideas, plan new features for the product
• Manage stakeholders and share the product strategy and features
• Exceed and maintain service levels as assigned by management
• Analyze user feedback and respond to any issues
• Support the marketing team in designing and implementing product campaigns
• Define and meet product release timeline and agreements
• Design focused training on new product versions
• Assess and execute any product development and enhancement opportunities
Requirements:
• 10 + years of experience in technology product management
• Procurement, supply chain domain exposure preferred
• Experience in mentoring and leading a team of Product Managers and cross-functional teams
• Able to define and communicate product strategy and align it with long-term business goals
• Well versed with developing and monitoring budgets, forecasts, metrics and evaluate the results post implementation
• Should have prior experience in project managing all product launches and fix any issues throughout implementation
• Should be able to critically analyze cross-functional processes and resolve any problems for new and existing products
• Should have a proven track record in validating pre and post product launch processes and efficiencies
• Ability to work in fast paced environment
• Strong communication skills